I got a feeling TM will delay FSU for 800Mbps user.
I went and check their website, FAQ and TnC again, something have changed.

Now they just mentioned:
"All eligible customers will be upgraded by default, transition to take place from now until December 2023"

We all know this doesn't apply to at least 800Mbps user. I remember previously they mentioned January 2024 to July 2024 in the TnC, but now TnC says:
"The Campaign shall commence from 2 October 2023 until further notice (“Campaign Period”). However, TM may, at its sole and absolute discretion ends or extends the Campaign Period without prior notice to Customer."

I find back a post from Soya Cincau quoting the following:
"The FAQ also states that the upgrade activities will take place starting October 2023 to July 2024. You will receive a notification once your plan has been upgraded."

Ref: https://soyacincau.com/2023/10/05/unifi-fre...s-tms-response/

I also remember they list the one-off price for equipment change in lieu of contract renewal. If memory serve me right it was less than RM300. However, I cannot find it anymore.

Now they just say:
"For the upgraded equipment, you will be given an option of contract refreshed to 24- months or a one-off payment for the device price."

From another thread there is rumor TM will upgrade from GPON to something else. I suspect there is a possibility they will only give the FSU after they done whatever upgrade needed, at their own sweet time.

Also, the TnC now has a Force Majeure section disclaiming all liability. I don't remember they had one previously. But I might be getting too old to remember things properly.

I received my upgrade from 500Mbps to 800Mbps back in October. Works fine with the new speed upgrade.

I think he mentioned 800mbps existing user, not 500

I see. I just gotten the sms informing me of successful upgrade but speed remained the same.

U r right. I misinterpreted it.

guys, just got my appointment confirmation for SWU but in the "order", it still stated my old plan. I thought is suppose to be something like "SWU plan". Is this normal?

Not normal, it should state it is a SWU plan

anyone subscribed to this plan? is it worth it to get?

looks like a good deal with disney+ and HBO go

currently i'm on the 500mbps free upgrade paying RM168.55

Are u saying before upg u paid rm168 for 300mbps
Now free upg frm 300 to 500 with rm168 too ?

Effective December 2023, SWU 4.0 (confirmed by at least 2 members in FB unifi members group)

yup that price is with SST (mine included the mesh plan)

the current contract is ending this month, so thinking whether to downgrade to the basic 300mbps or get the 300mbps with unifi tv instead

Waa new thread .. Ignore this just posting for attendance.

SWU 4.0

RM79/100mbps

RM79/100mbps wont get FSU 300Mbps right

That's a pretty good deal - it was RM 89 for 100 Mbps not so long ago.

Is there also a fee waiver? Used to be 3 months if I recall.

No speed upgrade. Maybe

This post has been edited by aniq8676: Dec 7 2023, 01:46 AM

SWU 1.0
RM 119 – 100Mbps (Free speed upgrade 300Mbps)
RM 129 – 300Mbps (Free speed upgrade 500Mbps)
RM 199 – 500Mbps (Free speed upgrade 800Mbps)
RM 269 – 800Mbps (Free speed upgrade 1Gbps)

SWU 2.0
RM 99 – 100Mbps (Free speed upgrade 300Mbps)
RM 129 – 300Mbps (Free speed upgrade 500Mbps)
RM 199 – 500Mbps (Free speed upgrade 800Mbps)
RM 269 – 800Mbps (Free speed upgrade 1Gbps)

SWU 3.0
RM 99 – 100Mbps (Free speed upgrade 300Mbps)
RM 119 – 300Mbps (Free speed upgrade 500Mbps)
RM 189 – 500Mbps (Free speed upgrade 800Mbps)
RM 259 – 800Mbps (Free speed upgrade 1Gbps)
RM 269 – 1Gbps (Free speed upgrade 2Gbps)
RM 329 – 2Gbps

AFTER FSU ANNOUNCEMENT
SWU 4.0
RM 79 – 100Mbps
RM 119 – 300Mbps
RM 139 – 500Mbps
RM ??? – 800Mbps
RM ??? – 1Gbps
RM ??? – 2Gbps

* Correct me if i'm wrong

Basically its 30mbps with FSU to 100mbps.

Yes 6 mths waiver..

This post has been edited by WaCKy-Angel: Dec 7 2023, 06:44 AM

There is no change to my account's announcement, it is still as before... So, are you referring to the latest PDF? The stated document version is still 1/2023 in https://web.archive.org/web/20231207011952/...rade%202023.pdf



The FAQ 11 refers to those with the previous 500 Mbps package subscription or below before the free upgrade.




N.B.: I have provided the archived links for future reference

This post has been edited by eclectice: Dec 7 2023, 09:21 AM

seem like this firmware update improve the ax20 router uptime to 2 months and still ongoing.