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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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simmarjit
post Dec 18 2023, 09:54 PM

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QUOTE(zellleonhart @ Dec 18 2023, 09:17 PM)
Thanks kwss and BenYeeHua, finally got time to check this thread.
I replied a summary of this issue to the customer support email, I don't think it will be fixed anytime soon depending on the person forward to their devs or not.

Anyhow there's no way to fix this myself unless I build the app with the fixed code right (I don't want to).

Should I continue using my new bitwarden.eu account or just switch to 1Password...
*
Use vaultwarden instead?
joehann
post Dec 18 2023, 09:56 PM

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QUOTE(Oltromen Ripot @ Dec 16 2023, 11:36 AM)
eh, if you still have the Netflix logged in on the UPB (i hope you didn't have the app removed or logged out yet).

Browse to "Notifications", you should see "Get Help" somewhere bottom right.

There is "Contact Us". There is a code number there. That number is unique for that point of time you are seeing that screen.
see image below.

user posted image

I am hoping Netflix can help you reset password FIRST, so you can login to the account of that stupendous email. the ultimate goal is to replace that tttt...@gmail with something else you have control over.

(or why not you just attempt to really create tttttt...@gmail account and really have access to reset password etc of this netflix account)

Try call Netflix and see if they are able to help you gain access by password reset. You might need them to create a password on your behalf since if they send email link to reset password, you can't receive it anyway.

OR, get them to immediately change ttttt...@gmail to something else that you have access to (might need to create that email address before you call netflix).

--

impress Netflix on these points:
• Your UPB should be the only device ever logged in to the account
• ... ever since its creation
• ... somebody had created Netflix account without your permission
• ... on android tv device that is provided by and linked to your unifi subscription
• ... you have been charged by Unifi ever since
• ... that email address is stupendously stupid and definitely you will never have access to such email in the first place
• ... and you can prove you have immediate access to the device (by refreshing and reading them that dynamic number as many time they want)

--

longer term, after gaining access to this paid-by-unifi and if unifi keep refusing to remove itself as payment method;
• stop paying your pre-existing paid-by-something-else netflix account
• ... and switch that pre-existing to use another another another email
• ... swap the pre-existing email address to this paid-by-unifi netflix account
*
I haven't log out from UPB but I've managed to cancel the account through live chat but then again, after the cancellation, the account has been automatically log out from UPB. Based on the chat, I've already subscribe for the next cycle bill until 15 January 2024 but I no longer have access to it through UPB. CS on Live chat also cannot help me to reset the password to give me access to the account since I can't access that ttttt...@gmail.com.

It is a very costly lesson since that account has been subscribed for 3 months. RM55 x 3 month = RM165. After the account has been log out from UPB, I tried to open the netflix apps , and there it mentioned whether I want to register netflix through unifi with just a click. D*MN. TM has alter the app so that we can easily subscribe netflix with just a click on the remote control. I suspect either one of my kids tekan2 the remote and accidentally subscribe to it. What anger me is that there is no notification through email or sms that an activation through UPB has been made.

Warning to all of the user that have UPB. If you don't use netflix, just disable the apps in the UPB. make sure that the apps no longer appear in the menu/homepage.

kwss
post Dec 18 2023, 10:26 PM

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QUOTE(zellleonhart @ Dec 18 2023, 09:17 PM)
Thanks kwss and BenYeeHua, finally got time to check this thread.
I replied a summary of this issue to the customer support email, I don't think it will be fixed anytime soon depending on the person forward to their devs or not.

Anyhow there's no way to fix this myself unless I build the app with the fixed code right (I don't want to).

Should I continue using my new bitwarden.eu account or just switch to 1Password...
*
The "fix" just enable http2, which is currently not affected by cloudflare's block. However it does not guarantee it won't get blocked in the future.
The main problem is the app don't play nicely with Cloudflare Turnstile. It also have some not so standard behavior such as no-cache GET request. It's a standard practice to use POST for such thing.

From a consumer point of view, I say it's more important to have alternative. Maybe additionally use KeePass and sync with your cloud account? At least you have 2 password managers.
Even if you don't sync both password managers often, losing some access is still much better than losing all access.

Keepass has a benefit of being open source, on device and free. At least nobody can kick you out.
Oltromen Ripot
post Dec 18 2023, 10:35 PM

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QUOTE(joehann @ Dec 18 2023, 09:56 PM)
I haven't log out from UPB but I've managed to cancel the account through live chat but then again, after the cancellation, the account has been automatically log out from UPB. Based on the chat, I've already subscribe for the next cycle bill until 15 January 2024 but I no longer have access to it through UPB. CS on Live chat also cannot help me to reset the password to give me access to the account since I can't access that ttttt...@gmail.com.

It is a very costly lesson since that account has been subscribed for 3 months. RM55 x 3 month = RM165. After the account has been log out from UPB, I tried to open the netflix apps , and there it mentioned whether I want to register netflix through unifi with just a click. D*MN. TM has alter the app so that we can easily subscribe netflix with just a click on the remote control. I suspect either one of my kids tekan2 the remote and accidentally subscribe to it. What anger me is that there is no notification through email or sms that an activation through UPB has been made.

Warning to all of the user that have UPB. If you don't use netflix, just disable the apps in the UPB. make sure that the apps no longer appear in the menu/homepage.
*
ouch.

i didn't experience this because the 1st thing with every android device is to go through preinstalled apps. disable this, login there. especially i am very very very adverse to ads-supported apps as i don't want those 18+ ads to ever be shown. and i had bad experience similar to yours when colleague of my younger sister easily subscribed to thestar's dimsum app just by viewing it through my digi infinite's hotspot, and it went under radar for some time.

BenYeeHua
post Dec 18 2023, 10:55 PM

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QUOTE(kwss @ Dec 18 2023, 10:26 PM)
The "fix" just enable http2, which is currently not affected by cloudflare's block. However it does not guarantee it won't get blocked in the future.
The main problem is the app don't play nicely with Cloudflare Turnstile. It also have some not so standard behavior such as no-cache GET request. It's a standard practice to use POST for such thing.

From a consumer point of view, I say it's more important to have alternative. Maybe additionally use KeePass and sync with your cloud account? At least you have 2 password managers.
Even if you don't sync both password managers often, losing some access is still much better than losing all access.

Keepass has a benefit of being open source, on device and free. At least nobody can kick you out.
*
Yes, when come to developer having limited knowledge and push a lot of reason to customers, I think it is better to seek better replacement..
They know about CF's DDoS and not planned to support it like 1-2 years ago, which mean they don't get serious on security practice, well, better run before anything more serious happen... sweat.gif

And hell, your app is down when the server is down as well.... sweat.gif
zellleonhart
post Dec 18 2023, 11:49 PM

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QUOTE(simmarjit @ Dec 18 2023, 09:54 PM)
Use vaultwarden instead?
*
I thought of self-hosting with vaultwarden but I don't want to host it on my VPS and my home thin client used for home assistant might not have very good uptime.

QUOTE(kwss @ Dec 18 2023, 10:26 PM)
The "fix" just enable http2, which is currently not affected by cloudflare's block. However it does not guarantee it won't get blocked in the future.
The main problem is the app don't play nicely with Cloudflare Turnstile. It also have some not so standard behavior such as no-cache GET request. It's a standard practice to use POST for such thing.

From a consumer point of view, I say it's more important to have alternative. Maybe additionally use KeePass and sync with your cloud account? At least you have 2 password managers.
Even if you don't sync both password managers often, losing some access is still much better than losing all access.

Keepass has a benefit of being open source, on device and free. At least nobody can kick you out.
*
Just to confirm, the "fix" requires me to compile the android apk myself right?

I tried KeePass many years ago and the user experience on mobile was quite bad.. but maybe I can try it again now as an alternative.

Thanks for the explanation by the way, it's very helpful. Now I shouldn't continue this off-topic in the unifi thread.. will try it out myself.
kwss
post Dec 18 2023, 11:59 PM

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QUOTE(zellleonhart @ Dec 18 2023, 11:49 PM)
I thought of self-hosting with vaultwarden but I don't want to host it on my VPS and my home thin client used for home assistant might not have very good uptime.
Just to confirm, the "fix" requires me to compile the android apk myself right?

I tried KeePass many years ago and the user experience on mobile was quite bad.. but maybe I can try it again now as an alternative.

Thanks for the explanation by the way, it's very helpful. Now I shouldn't continue this off-topic in the unifi thread.. will try it out myself.
*
Yes you need to build it yourself.
You just use KeePass as a backup. You may continue to use BitWarden as your main password manager.
Just keep the two in sync when you create new account or change password.
I believe those really important account like bank and email shouldn't change that often. You can easily reset the other password.
The point is no single company can kick you out. What's the point of digital and connected world if you cannot access anything right.
BenYeeHua
post Dec 19 2023, 12:29 AM

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QUOTE(kwss @ Dec 18 2023, 11:59 PM)
Yes you need to build it yourself.
You just use KeePass as a backup. You may continue to use BitWarden as your main password manager.
Just keep the two in sync when you create new account or change password.
I believe those really important account like bank and email shouldn't change that often. You can easily reset the other password.
The point is no single company can kick you out. What's the point of digital and connected world if you cannot access anything right.
*
Talk about backup, Microsoft now enforce bitlocker on Windows 11 laptop without telling users to backup the key, if users don't login into any Microsoft Account while having your laptop broken, the key will be lost, and so does your data.... sweat.gif

This post has been edited by BenYeeHua: Dec 19 2023, 12:29 AM
kwss
post Dec 19 2023, 12:53 AM

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QUOTE(BenYeeHua @ Dec 19 2023, 12:29 AM)
Talk about backup, Microsoft now enforce bitlocker on Windows 11 laptop without telling users to backup the key, if users don't login into any Microsoft Account while having your laptop broken, the key will be lost, and so does your data.... sweat.gif
*
This sounds like big brother backdoor to me.
Backing up password manager DB won't allow people without the master password to access it.
Backing up BitLocker key however, allows big brother to subpoena your key and access all your data
BenYeeHua
post Dec 19 2023, 02:10 AM

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QUOTE(kwss @ Dec 19 2023, 12:53 AM)
This sounds like big brother backdoor to me.
Backing up password manager DB won't allow people without the master password to access it.
Backing up BitLocker key however, allows big brother to subpoena your key and access all your data
*
Also with AMD stutter issues...
https://www.amd.com/en/support/kb/faq/pa-410
Some motherboard still having stutter issues after updated their BIOS with newer AGESA, guess bad programmer la.

For bitlocker.
I guess MS might told the customer about they are backing up the key, but hidden it inside TnC... sweat.gif
---
Anyways, Android and iOS also doing this, at least for Android, they can decrypt your data as long as u give the pin code, so cracking possible.
(You can verify it by reboot into recovery, and it asking you to key in pin code to allow update the firmware etc.)
(Secondly, just having high level enough of Customer service level account, can also do the same, my friend done recovered the data after the ROM get corrupted by updating to buggy version)

So ya, it is more of a trouble for recovering data(via unofficial method), instead of protecting it la, as someone need to grab your MS account to recover it.
Many don't even remember they got registering the MS account, lol... sweat.gif

Still, security is still the old big trouble, specially now people focus on AI, AI and just AI. laugh.gif
Now, most people don't care about security as all. tongue.gif

This post has been edited by BenYeeHua: Dec 19 2023, 02:11 AM
SUSKopistall
post Dec 19 2023, 07:19 AM

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QUOTE(BenYeeHua @ Dec 19 2023, 12:29 AM)
Talk about backup, Microsoft now enforce bitlocker on Windows 11 laptop without telling users to backup the key, if users don't login into any Microsoft Account while having your laptop broken, the key will be lost, and so does your data.... sweat.gif
*
Thanks for telling us. That's why I'm slowly switching to android, android don't have such issues right.
kwss
post Dec 19 2023, 08:01 AM

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zellleonhart if you are still here I have kind of identified the mechanism behind the block.

Bitwarden created a Cloudflare WAF rule that blocked ASN4788

Give them the following RAY ID to identify which WAF rule:
CF-RAY: 837b34ccc94040d8-SIN

This post has been edited by kwss: Dec 20 2023, 11:05 PM
WaCKy-Angel
post Dec 19 2023, 08:29 AM

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user posted image


Already switched to SWU 4.0 still showing free speed upgrade memo.
Not sure going to get or not lol
akhito
post Dec 19 2023, 08:54 AM

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QUOTE(WaCKy-Angel @ Dec 19 2023, 08:29 AM)
user posted image
Already switched to SWU 4.0 still showing free speed upgrade memo.
Not sure going to get or not lol
*
well my parents house also got most likely not gonna get it
same package name but no extra
ur one extra is RM79 right
beverlykho
post Dec 19 2023, 09:23 AM

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QUOTE(Kopistall @ Dec 19 2023, 07:19 AM)
Thanks for telling us. That's why I'm slowly switching to android, android don't have such issues right.
*
Bitlocker is the first damn thing I turn off.
WaCKy-Angel
post Dec 19 2023, 12:27 PM

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QUOTE(akhito @ Dec 19 2023, 08:54 AM)
well my parents house also got most likely not gonna get it
same package name but no extra
ur one extra is RM79 right
*
Yup RM79 with 6 mths free subscription
SUSKopistall
post Dec 19 2023, 02:41 PM

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QUOTE(beverlykho @ Dec 19 2023, 09:23 AM)
Bitlocker is the first damn thing I turn off.
*
I don't like bitlocker too. I think it's totally unnecessary. I just don't understand why Microsoft include this thing.
jusbella
post Dec 19 2023, 02:56 PM

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QUOTE(Kopistall @ Dec 19 2023, 02:41 PM)
I don't like bitlocker too. I think it's totally unnecessary. I just don't understand why Microsoft include this thing.
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Corporate need it. There is corporate login using Entra ID aka Azure AD with policy enforce user to encrypt the hard disk.
SUSKopistall
post Dec 19 2023, 03:24 PM

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QUOTE(jusbella @ Dec 19 2023, 02:56 PM)
Corporate need it. There is corporate login using Entra ID aka Azure AD with policy enforce user to encrypt the hard disk.
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I see, I see, no wonder windows popularity is losing to Android. Thanks
BLord
post Dec 19 2023, 10:31 PM

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QUOTE(cse.my @ Dec 18 2023, 06:49 PM)
Correct me if my understanding is wrong.
*
Don't waste your time waiting for the free speed upgrade.
I've also done the same thing, upgrade my infra to fibre on Nov. Wait 1 month no news on speed upgrade.

Walk in to UNIFI store ask for SWU package, RM 79 100mbps (2 years contract), 6 months waiver. Within that week, done upgrade to 100mbps.

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