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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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Darren
post May 11 2024, 07:52 PM

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hi...

is there any promotion for maxis fiber user to port to unifi?

i see so many ppl talking about swu/staywithunifi...
seem like offer to existing user only....

is there any offer for new customer/port in customer?

currently charge rm149 for 300mbps after contract end....
maxis told me can re-contract to rm129/month for 24month or update my line to rm139/month without contract...
YoungMan
post May 11 2024, 08:33 PM

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QUOTE(Darren @ May 11 2024, 07:52 PM)
hi...

is there any promotion for maxis fiber user to port to unifi?

i see so many ppl talking about swu/staywithunifi...
seem like offer to existing user only....

is there any offer for new customer/port in customer?

currently charge rm149 for 300mbps after contract end....
maxis told me can re-contract to rm129/month for 24month or update my line to rm139/month without contract...
*
rm129 for 300mbps, free 6 months. Rm149 for 500mbps, free 6 months.
I believe Maxis also will give the same counter offer if you get transfer ID from Unifi.
zeronehza
post May 11 2024, 09:16 PM

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QUOTE(NagaK @ May 10 2024, 03:50 PM)
New Router as per technician from this week they start getting this new unit. Sadly I'm stick with my old Fiberhome ONU and Tp link router so I can't test the performance of it
user posted image
user posted image
user posted image

user posted image
*
so.. achieve break 1Gbps+ barrier ?
sil3ntHunt3r
post May 11 2024, 09:48 PM

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QUOTE(zeronehza @ May 11 2024, 09:16 PM)
so.. achieve break 1Gbps+ barrier ?
*
received the same combo ONU.
Tested wifi 6 and direct LAN can break 1Gbps if you connect to 2.5G port.
Now using it as GPON bridge as I'm using Nanopi as my router
zeronehza
post May 11 2024, 10:09 PM

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QUOTE(sil3ntHunt3r @ May 11 2024, 09:48 PM)
received the same combo ONU.
Tested wifi 6 and direct LAN can break 1Gbps if you connect to 2.5G port.
Now using it as GPON bridge as I'm using Nanopi as my router
*
nice.. later can upgrade 2gb for true 2Gbps speed rclxms.gif
aniq8676
post May 11 2024, 10:17 PM

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QUOTE(NagaK @ May 10 2024, 03:50 PM)
New Router as per technician from this week they start getting this new unit. Sadly I'm stick with my old Fiberhome ONU and Tp link router so I can't test the performance of it
user posted image
user posted image
user posted image

user posted image
*
Since this model is still the same as the old one, is there any possibility that Unifi will provide a firmware update for the current ONR to activate 2.5Gigabit on Lan 1 ?
NagaK
post May 11 2024, 10:33 PM

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QUOTE(zeronehza @ May 11 2024, 09:16 PM)
so.. achieve break 1Gbps+ barrier ?
*
Max 940mbps with my existing Fiberhome ONU with TP LINK AX73 router
I'm not installed the TM provided router yet as I doesn't have any 2.5G support devices

This post has been edited by NagaK: May 11 2024, 10:34 PM
Darren
post May 12 2024, 12:04 AM

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QUOTE(YoungMan @ May 11 2024, 08:33 PM)
rm129 for 300mbps, free 6 months. Rm149 for 500mbps, free 6 months.
I believe Maxis also will give the same counter offer if you get transfer ID from Unifi.
*
Is this offer only from certain Unifi agent or can jz walk in any TM branch?

Rm129 for 300mbps free 6month are good enough for me
Don’t really need 500mbps even though quite worth it for extra rm20


ken120
post May 12 2024, 01:22 AM

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QUOTE(Darren @ May 11 2024, 07:52 PM)
hi...

is there any promotion for maxis fiber user to port to unifi?

i see so many ppl talking about swu/staywithunifi...
seem like offer to existing user only....

is there any offer for new customer/port in customer?

currently charge rm149 for 300mbps after contract end....
maxis told me can re-contract to rm129/month for 24month or update my line to rm139/month without contract...
*
Are you maxis postpaid user? If yes, you can try to get 300mpbs for RM 99/month as maxis running limited time offer for existing customer.
danielyeap
post May 12 2024, 07:53 AM

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Hi Guys,
I am waiting for the 1Gbps upgrade and would like to learn more about the proper setup to achieve true 1Gbps speed (not to be limited by the hardware used).

Currently, I am using the Huawei BTU + Mikrotik RB750Gr3.

I prefer not to replace the Mikrotik, but would it be able to achieve 1Gbps speed with the new Unifi 2.5G ONU?

If not possible, any good router with 2.5G support to recommend (I still prefer Mikrotik, but it seems to have limited choice).

Thanks.
RViN
post May 12 2024, 10:08 AM

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I also just got this black combo ONU, but the technician didn't know what bridge mode is, he didn't even open the box after he saw my router and told me I wouldn't want to use it because "your router is better".

I just assumed it was the same 1gb ONR everyone was complaining about, until I opened the box long after they left as I was cleaning up and saw that it had a 2.5gE port.

I guess I have to figure out how to set it up in bridge mode myself. Anyone has any guides?

This post has been edited by RViN: May 12 2024, 10:09 AM
Darren
post May 12 2024, 10:35 AM

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QUOTE(ken120 @ May 12 2024, 01:22 AM)
Are you maxis postpaid user? If yes, you can try to get 300mpbs for RM 99/month as maxis running limited time offer for existing customer.
*
Too bad I only using hotlink postpaid 40

Maxis told me to change to rm109 postpaid but I don’t think worth another rm69 since I having less usage on mobile.

That why looking for port in offer from Unifi
OKLY
post May 12 2024, 10:37 AM

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QUOTE(danielyeap @ May 12 2024, 07:53 AM)
Hi Guys,
I am waiting for the 1Gbps upgrade and would like to learn more about the proper setup to achieve true 1Gbps speed (not to be limited by the hardware used).

Currently, I am using the Huawei BTU + Mikrotik RB750Gr3.

I prefer not to replace the Mikrotik, but would it be able to achieve 1Gbps speed with the new Unifi 2.5G ONU?

If not possible, any good router with 2.5G support to recommend (I still prefer Mikrotik, but it seems to have limited choice).

Thanks.
*
If I'm not mistaken, this Mikrotik model only have 1gbps ports. You won't be able to hit the full 1gbps, it'll max out at about 940mbps.
YoungMan
post May 12 2024, 10:45 AM

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QUOTE(Darren @ May 12 2024, 12:04 AM)
Is this offer only from certain Unifi agent or can jz walk in any TM branch?

Rm129 for 300mbps free 6month are good enough for me
Don’t really need 500mbps even though quite worth it for extra rm20
*
I do not know what is the current offer in Tmpoint. You can try walk in to ask.
yenchenje
post May 12 2024, 11:34 AM

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QUOTE(RViN @ May 12 2024, 10:08 AM)
I also just got this black combo ONU, but the technician didn't know what bridge mode is, he didn't even open the box after he saw my router and told me I wouldn't want to use it because "your router is better".

I just assumed it was the same 1gb ONR everyone was complaining about, until I opened the box long after they left as I was cleaning up and saw that it had a 2.5gE port.

I guess I have to figure out how to set it up in bridge mode myself. Anyone has any guides?
*
2 ways but I've used this myself

user posted image
user posted image

Bridged and port 1 should automatically change to WAN.

Also while you're in the WebUI, put some screenshots here, want to check if there's any different from the white ONR



This post has been edited by yenchenje: May 12 2024, 11:35 AM
RViN
post May 12 2024, 12:02 PM

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QUOTE(yenchenje @ May 12 2024, 11:34 AM)
2 ways but I've used this myself

user posted image
user posted image

Bridged and port 1 should automatically change to WAN.

Also while you're in the WebUI, put some screenshots here, want to check if there's any different from the white ONR
*
Sorry, a bit unclear about what you're showing me, as it looks like your ONR is set to dial PPPoE ... or are you saying that you need to change the PPPoE type to 'Bridge' to put it into bridge mode (and you're not showing that because you're using it to dial things at the moment?)

Anyway what I've tried with the black ONR is as follows:

user posted image
In the setup wizard itself they give you an option to set it as a bridge, so that's what I did. Once you set it to bridge the other options disappear only leaving the VOIP option.

user posted image
In the GPON settings there's also a 'device type' option, which I set to bridge (options available are bridge/router/hybrid), default was hybrid.

user posted image
After setting up the setup wizard the LAN0 (2.5g port) disappears from the PON interfaces or even in the LAN interfaces (and in the LAN interface below I can't select the WAN interface any more).

user posted image

The thing is, after all this, I still can't connect. I suspect TM binds the ONU to the account.
The technician seeing my old AlcatelLucent-I240H changed it to some white FiberHome ONU, and when he connected that it wouldn't connect until he called the TM NOC and told them to unbind the old modem from the account.

So I'm pretty sure now this white FiberHome one is binded to my account, and this new ONR can't connect because of that. Would anyone with contacts in TM confirm this? I tried connecting back my old Alcatel ONU and it doesn't work any more either, I called the technician who came over and he's insisting that the modems are now "unbound" and I should be able to use any of them.

I mean potentially I misconfigured this black FX3060V, but the old Alcatel was working before it should work again if I just plugged it in right.

This post has been edited by RViN: May 12 2024, 12:03 PM
yenchenje
post May 12 2024, 12:07 PM

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QUOTE(RViN @ May 12 2024, 12:02 PM)
Sorry, a bit unclear about what you're showing me, as it looks like your ONR is set to dial PPPoE ... or are you saying that you need to change the PPPoE type to 'Bridge' to put it into bridge mode (and you're not showing that because you're using it to dial things at the moment?)

Anyway what I've tried with the black ONR is as follows:

user posted image
In the setup wizard itself they give you an option to set it as a bridge, so that's what I did

user posted image
In the GPON settings there's also a 'device type' option, which I set to bridge (options available are bridge/router/hybrid), default was hybrid.

user posted image
After setting up the setup wizard the LAN0 (2.5g port) disappears from the PON interfaces or even in the LAN interfaces (and in the LAN interface below I can't select the WAN interface any more).

user posted image

The thing is, after all this, I still can't connect. I suspect TM binds the ONU to the account.
The technician seeing my old AlcatelLucent-I240H changed it to some white FiberHome ONU, and when he connected that it wouldn't connect until he called the TM NOC and told them to unbind the old modem from the account.

So I'm pretty sure now this white FiberHome one is binded to my account, and this new ONR can't connect because of that. Would anyone with contacts in TM confirm this? I tried connecting back my old Alcatel ONU and it doesn't work any more either, I called the technician who came over and he's insisting that the modems are now "unbound" and I should be able to use any of them.

I mean potentially I misconfigured this black FX3060V, but the old Alcatel was working before it should work again if I just plugged it in right.
*
Set WAN mode back to GPON router, leave GPON settings as is. Set GPON device type back to the original setting (Forget what it is but it should be router)

Unplug the fiber from your fiberhome ONU to log in into its WebUI to get your PLOAM credentials, VoIP settings
(If D-Link has already been setup by technicians when they came over, all these info should already be in the D-Link)

Change PPPoE in connection_1 to bridged and leave all other settings as is, especially VLAN ID

Plug in your router and dial PPPoE on there instead of on your D-Link.

ONU isn’t binded, TM can see on their side what equipment you’re using. You just need the right PLOAM credentials for the ONU to authenticate with TM side

I’m just using my white FX3060V as an ATA adapter as I’m using SFP GPON ONU in my own custom router box.

This post has been edited by yenchenje: May 12 2024, 12:11 PM
RViN
post May 12 2024, 12:13 PM

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QUOTE(yenchenje @ May 12 2024, 12:07 PM)
Set WAN mode back to GPON router, leave GPON settings as is. Set GPON device type back to the original setting (Forget what it is but it should be router)

Unplug the fiber from your fiberhome ONU to log in into its WebUI to get your PLOAM credentials, VoIP settings
(If D-Link has already been setup by technicians when they came over, all these info should already be in the D-Link)

Change PPPoE in connection_1 to bridged and leave all other settings as is, especially VLAN ID

Plug in your router and dial PPPoE on there instead of on your D-Link.

ONU isn’t binded, TM can see on their side what equipment you’re using. You just need the right PLOAM credentials for the ONU to authenticate with TM side

I’m just using my white FX3060V as an ATA adapter as I’m using SFP GPON ONU in my own custom router box.
*
Technicians didn't open the Dlink from the box also biggrin.gif

But I have my PLOAM password since I saw what the technician was entering into the fiberhome ONU.

I'll try what you're saying and see.
RViN
post May 12 2024, 12:55 PM

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QUOTE(yenchenje @ May 12 2024, 12:07 PM)
Set WAN mode back to GPON router, leave GPON settings as is. Set GPON device type back to the original setting (Forget what it is but it should be router)

Unplug the fiber from your fiberhome ONU to log in into its WebUI to get your PLOAM credentials, VoIP settings
(If D-Link has already been setup by technicians when they came over, all these info should already be in the D-Link)

Change PPPoE in connection_1 to bridged and leave all other settings as is, especially VLAN ID

Plug in your router and dial PPPoE on there instead of on your D-Link.

ONU isn’t binded, TM can see on their side what equipment you’re using. You just need the right PLOAM credentials for the ONU to authenticate with TM side

I’m just using my white FX3060V as an ATA adapter as I’m using SFP GPON ONU in my own custom router box.
*
Ok, tried what you said and its refusing to connect. For reference:

user posted image

There's a few other screens I took, dont think they matter but uploading anyway in this spoiler tag
» Click to show Spoiler - click again to hide... «


So I gave up and thought I'd just try setting it to the defaults back - meaning setting it up as a combo router.

And still the same, it refuses to connect.
user posted image

I'm very sure the PLOAM password is correct, I got in touch with the technician and he sent me a picture, I'm using the ONU password specified here
(simply cancelled out the details since I don't want to get the guy in trouble for showing this in case he wasn't supposed to).
user posted image

One question, in the GPON settings I see there are entries for LOID and LOID password, which I asked the technician about and he said to leave blank ... Is that correct?

This post has been edited by RViN: May 12 2024, 12:56 PM
jiaen0509
post May 12 2024, 12:59 PM

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QUOTE(RViN @ May 12 2024, 12:02 PM)
Sorry, a bit unclear about what you're showing me, as it looks like your ONR is set to dial PPPoE ... or are you saying that you need to change the PPPoE type to 'Bridge' to put it into bridge mode (and you're not showing that because you're using it to dial things at the moment?)

Anyway what I've tried with the black ONR is as follows:

user posted image
In the setup wizard itself they give you an option to set it as a bridge, so that's what I did. Once you set it to bridge the other options disappear only leaving the VOIP option.

user posted image
In the GPON settings there's also a 'device type' option, which I set to bridge (options available are bridge/router/hybrid), default was hybrid.

user posted image
After setting up the setup wizard the LAN0 (2.5g port) disappears from the PON interfaces or even in the LAN interfaces (and in the LAN interface below I can't select the WAN interface any more).

user posted image

The thing is, after all this, I still can't connect. I suspect TM binds the ONU to the account.
The technician seeing my old AlcatelLucent-I240H changed it to some white FiberHome ONU, and when he connected that it wouldn't connect until he called the TM NOC and told them to unbind the old modem from the account.

So I'm pretty sure now this white FiberHome one is binded to my account, and this new ONR can't connect because of that. Would anyone with contacts in TM confirm this? I tried connecting back my old Alcatel ONU and it doesn't work any more either, I called the technician who came over and he's insisting that the modems are now "unbound" and I should be able to use any of them.

I mean potentially I misconfigured this black FX3060V, but the old Alcatel was working before it should work again if I just plugged it in right.
*
Last time I just change this to Bridge and connect LAN 1 to Router WAN and immediately connect to internet. The other things didn’t change at all.

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