Yes, but need skill.

https://forum.lowyat.net/topic/4925452

Finally got a replacement D-Link ONR from TM

Sent ONU stick over to Mr Anime for configuration now, hopefully I can move to ONU SFP for good

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This post has been edited by overlimit: Dec 11 2023, 05:40 PM

I think you can complain to MCMC. At least get 90% speed, not 50%.
Port congested or not, that is TM's job to do upgrade.

Mine is 300mbps.

Just noticed I can't remotely connect to my CCTV.

Call 100 reported the problem. Within 2 hours, TM Unifi called and asked for the CCTV Serial number, Network Settings, and CCTV photo (Optional).
They will forward to Engineering to change the IP.

I haven't been using TM Broadband for many years. (Switched to TIME).

But I am impressed and happy that TM Unifi responds so fast nowadays.

I would say their customer service has improved A LOT and every time I called, they seemed well trained and friendly.
Not like Streamyx time.

Wait for TM to release a new modem router with a 2.5Gigabit port. (Expected next year)
For now, TM only releases 2.5Gigabit modems for Maxis fiber users.

PRIVATE IP
30 Mbps
50 Mbps
100 Mbps
300 Mbps

PUBLIC IP
500 Mbps
800 Mbps
1 Gbps
2 Gbps

They didnt give u public IP thats why.

For real? not even 300M get public IP?

This post has been edited by aniq8676: Dec 11 2023, 05:55 PM

Technically those on SWU3.0 300Mbps with perpetual upgrade to 500Mbps is considered part of Public IP right?

Yup

Yep. I follow the tracert command in V41, indeed I am given private IP.
Hopefully, they will switch the IP.

Asked the technician when he was over, he said that they have yet to receive any news regarding new equipment for Unifi Ultra

Bang table with TMnut, tell them public IP is hak asasi manusia

Anyone having issue with unifi?
I think TM network having something wrong now.
1/3 network connection is high latency and packet lost.
Even to google dns also having similar issue.

Or only my area or region(Johor) have this issue?

Right

My latest contact via Live Chat back in October was also met with someone really helpful and got my request properly addressed

But also sometimes luck plays a part because might also be getting one with robot reply which does no help rather than just repeating what the FAQ says

BTW what motivated you to switched from TIME as many kept saying TIME > TM in terms of quality but of course I do see ppl complaining about their TIME downtime also very terrible

Same. JB area. Switching IP pool also same. Tried 1.9.xx.xxx and 60.5x.xxx.xx both koyak. At first I thought it’s their usual international peering issue, but it seems more serious that that. Even connecting to local MY datacenter also getting packet loss. Don’t know if it’s just us in Johor or nationwide. Posting this via hotspot (Celcom) from my phone.

Something wrong in Johor.

They will give if u need it. Like for cctv purposes thats why they asked those details.

They dont need to give every customers a public IP coz mostly not needs it like 1 out of probably 1000 needs it only.