Of course. That's the best setup ever. Many people wish they can use those setup (using cable to connect between mesh routers).

They didnt give u public IP thats why.

Bang table with TMnut, tell them public IP is hak asasi manusia

Right

My latest contact via Live Chat back in October was also met with someone really helpful and got my request properly addressed

But also sometimes luck plays a part because might also be getting one with robot reply which does no help rather than just repeating what the FAQ says

BTW what motivated you to switched from TIME as many kept saying TIME > TM in terms of quality but of course I do see ppl complaining about their TIME downtime also very terrible

shhh later time protector will tell u now time got serve landed

yes but still like donno how many taman only

Yep. I follow the tracert command in V41, indeed I am given private IP.
Hopefully, they will switch the IP.

TM just called and asked to reset router + gateway. IP now changed to 175.

But I still can't connect to my CCTV remotely.

Need help here.
Anything I need to do on the router, like port forwarding or something?

Your Unifi private IP protects your CCTV system from hackers, but it also means you need a new way to access them remotely. Two options: set up a VPN (secure tunnel to your network) by using a third-party VPN provider that can be set up in your home router or subscribe to a cloud-based CCTV solution (remote viewing and recording). VPN requires tech setup, cloud has fees - choose what best fits your skills and budget.



Some IP addresses in the IP prefix 175.0.0.0/24 are not private. Today, Unifi assigned me a public IP address as an 800 Mbps Unifi user, which is within that prefix. If my IP address is private, I won't be able to access my router and NAS remotely.

If I understand you correctly, you can access your CCTV fine when using 4G.
When you said you cannot access with TM Unifi, you mean you cannot access it from the same house as your CCTV right?
If that's the case, your router does not support Hairpin NAT.

As far as TM is concerned, it's not their problem. As far as setup is concerned, you are doing it right.

Maybe use a local IP address when you are at home?

OK this makes it clear what's your situation.

For HOUSE A:
Post your DDNS setup and port forwarding setup

For HOUSE B:
Post how you setup your CCTV app

Do both house use the exact same CCTV setup?

There is 2 different on mobile network and Tm network.

1. routing
2. DNS

Maybe check both issues first?
Try use 1.1.1.1 as VPN and see can this issues resolved.

If issues solved, then know it is DNS or routing issues, else, need more troubleshoot.

There is 2 different on mobile network and Tm network.

1. routing
2. DNS

Maybe check both issues first?
Try use 1.1.1.1 as VPN and see can this issues resolved.

If issues solved, then know it is DNS or routing issues, else, need more troubleshoot.

Mind giving me the CCTV make and model?
Do you have a recorder or it's just the camera itself with SD card?

because TM Fiberhome AX3000 crappy wont work port forward
get you own router asus or tplink then make port forward then settle

Hi, I am just guessing here so you need to try to find the setting.

In your Fiberhome, can you find anything that says UPnP or ALG or any similarly sounding term? Try to turn them ON.
UPnP = Universal Plug and Play
ALG = Application Layer Gateway

Or... Just turn OFF anything that says FIREWALL.

I am thinking your camera don't work on Fiberhome because it cannot open the port automatically using UPnP.
Why you cannot access your TIME camera on Fiberhome is because this camera use RTSP to stream video and the Fiberhome don't support ALG.

Do notification works? Like motion detection and all?

Also did you try updating the firmware for your camera?