QUOTE(MyProLife @ Oct 22 2023, 11:55 PM)
yeah luck as well as your negotiation skill can increase the probability to get swu3
see from FB group unifi members, when someone go tmpoint ask any cheaper, at first tmpoint staff only offer the regular package of OCT 2023 meant for new customers, then he ask about swu, staff said only for those who want to terminate unifi can offer, then he said maxis (or other isp like celcomdigi) can offer him cheaper deals, then staff reluctant to offer swu3 rm119 plan eventually
some branches may force to signup unifi mobile postpaid just for gain commission, fortunately can be terminated after a month because no contract
Story of swu3.0
Live chat, failed (eventually TM CS center will call back and say cannot)
Direct call 100 center and press 4, also failed (rep will say need walk in for latest offer/promotions)
And now live chat with agent is unavailable for a month cause of some obvious reasons (too high volume thanks to FSU)
TM purposely make SWU difficult to apply, for obvious reasons
So I make a Surat wakil, get owner IC photocopy, and bring in some supporting documents like medical bills (in my case my dad is account owner)
And go to unifi store Shah Alam today with those docs
Unifi store staff greets me, no ever need scan qr code, she just ask and I say want recontract or change owner something
The same story that I shared before above, also applies on me. Initially the staff offered the latest plans like 159 500m, 139 300m, 99 100m.
Then I straight ask SWU, she said this is meant for whose want terminate only
So I straight say want transfer to maxis , she say suppose to get the transfer request first (I didn't get the tr beforehand)
But anyway she offered me the 119 500m plan. No other questions asked, no even need take postpaid or nonsense.
After a very short while, I show my IC, scan thumbprint 2 times, and done the plan change. Owner still the same under my dad
Next Monday installer will come to bring in mesh routers. But I will just keep them in store for backup or sell later. Lol

Unifi store Shah Alam got purple PS5 on display, lol