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 Digital bank Rize, By Al Rajhi Bank

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TSikanbilis
post Apr 5 2023, 02:47 PM, updated 2y ago

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https://www.rize.com.my/application/files/4...-_ver1Oct22.pdf

Product : Commodity Murabahah Savings account i

First RM5000 - 5%

RM5001 and above - 4%

Promo extended to 31 Dec 2023

Protected by PIDM up to RM250k

Attached Image

This post has been edited by ikanbilis: Aug 3 2023, 03:34 PM
nexona88
post Apr 5 2023, 02:53 PM

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this special profit rates is for period of 6 months only devil.gif

after that period? lower like 3% or 2% only whistling.gif


TSikanbilis
post Apr 5 2023, 02:58 PM

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QUOTE(nexona88 @ Apr 5 2023, 02:53 PM)
this special profit rates is for period of 6 months only devil.gif

after that period? lower like 3% or 2% only whistling.gif
*
I treat it as an alternative to versa/KDI. If after 31 Aug less than 3.5% i can always duitnow to somewhere else to park my fund.
Wedchar2912
post Apr 5 2023, 03:02 PM

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QUOTE(ikanbilis @ Apr 5 2023, 02:58 PM)
I treat it as an alternative to versa/KDI. If after 31 Aug less than 3.5% i can always duitnow to somewhere else to park my fund.
*
can share how easy or difficult the account opening process? all via the app?
TSikanbilis
post Apr 5 2023, 03:05 PM

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QUOTE(Wedchar2912 @ Apr 5 2023, 03:02 PM)
can share how easy or difficult the account opening process? all via the app?
*
Application thru the app. I applied 2 days ago and today is still under processing sweat.gif
nexona88
post Apr 5 2023, 03:11 PM

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QUOTE(ikanbilis @ Apr 5 2023, 02:58 PM)
I treat it as an alternative to versa/KDI. If after 31 Aug less than 3.5% i can always duitnow to somewhere else to park my fund.
*
hmm...

valid point...

anyway..

do update when your account would be approved...
needed to see how long the process...
!@#$%^
post Apr 5 2023, 04:34 PM

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QUOTE(Wedchar2912 @ Apr 5 2023, 03:02 PM)
can share how easy or difficult the account opening process? all via the app?
*
applied on the first day. was pretty fast then
!@#$%^
post Apr 5 2023, 04:37 PM

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QUOTE(ikanbilis @ Apr 5 2023, 02:47 PM)
Product : Savings account i

First RM5000 - 5%

RM5001 and above - 4%

Promo till 31 Aug 2023

Protected by PIDM up to RM250k

Attached Image
*
where to find the full t&c? only see the amended one
!@#$%^
post Apr 5 2023, 04:43 PM

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QUOTE(!@#$%^ @ Apr 5 2023, 04:37 PM)
where to find the full t&c? only see the amended one
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found it. only those new users can have. sad

https://www.rize.com.my/application/themes/..._Rize_Final.pdf
Pikichu
post Apr 5 2023, 05:20 PM

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Just in time, since affin swap into lousy system and hlb keep beating around bush with lousy cs.
nexona88
post Apr 5 2023, 05:44 PM

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QUOTE(!@#$%^ @ Apr 5 2023, 04:34 PM)
applied on the first day. was pretty fast then
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How long your account got approved??
!@#$%^
post Apr 5 2023, 05:45 PM

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QUOTE(nexona88 @ Apr 5 2023, 05:44 PM)
How long your account got approved??
*
minutes
nexona88
post Apr 5 2023, 05:47 PM

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QUOTE(!@#$%^ @ Apr 5 2023, 05:45 PM)
minutes
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That's super fast...

I guess now slower since many applications 🙏
!@#$%^
post Apr 5 2023, 05:50 PM

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QUOTE(nexona88 @ Apr 5 2023, 05:47 PM)
That's super fast...

I guess now slower since many applications 🙏
*
probably. or perhaps i applied on launch day, want to show their efficiency. contact cs also reply within the hour.

as compared to muamalat, emailed them weeks ago still no reply. b rakyat bricks even worse, applied online no follow up from them for months already.
nexona88
post Apr 5 2023, 05:52 PM

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QUOTE(!@#$%^ @ Apr 5 2023, 05:50 PM)
probably. or perhaps i applied on launch day, want to show their efficiency. contact cs also reply within the hour.

as compared to muamalat, emailed them weeks ago still no reply. b rakyat bricks even worse, applied online no follow up from them for months already.
*
Not surprising....

In the end... Same old same old Malaysian working culture 😁


Barricade
post Apr 5 2023, 06:58 PM

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Most importantly got force debit card on us with annual fee?
nexona88
post Apr 5 2023, 07:07 PM

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Wrong information

This post has been edited by nexona88: Apr 5 2023, 08:21 PM
cklimm
post Apr 5 2023, 08:15 PM

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QUOTE(!@#$%^ @ Apr 5 2023, 04:43 PM)
found it. only those new users can have. sad

https://www.rize.com.my/application/themes/..._Rize_Final.pdf
*
QUOTE(Barricade @ Apr 5 2023, 06:58 PM)
Most importantly got force debit card on us with annual fee?
*
QUOTE(nexona88 @ Apr 5 2023, 07:07 PM)
check out website...

No debit card.... all using apps for transactions

esp DuitNow for funds transfer....
*
As per TnC, we need debit card to be eligible for 5%?
!@#$%^
post Apr 5 2023, 08:29 PM

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QUOTE(cklimm @ Apr 5 2023, 08:15 PM)
As per TnC, we need debit card to be eligible for 5%?
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that's what the tnc say
MrBaba
post Apr 5 2023, 08:34 PM

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I tot alraji bank chap lap dy no ?
max_cavalera
post Apr 5 2023, 08:45 PM

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QUOTE(nexona88 @ Apr 5 2023, 03:53 PM)
this special profit rates is for period of 6 months only devil.gif

after that period? lower like 3% or 2% only whistling.gif
*
Fuuuu you are always up to daye with banking products biggrin.gif tongue.gif
Lazygenes
post Apr 5 2023, 08:53 PM

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QUOTE(ikanbilis @ Apr 5 2023, 03:05 PM)
Application thru the app. I applied 2 days ago and today is still under processing  sweat.gif
*
I just applied, although it says processing, if you try you can log in straight away with the login and password you created. Then just duitnow RM20 to the account and it will be activated. Everything done in less than 10 minutes.
nexona88
post Apr 5 2023, 08:58 PM

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QUOTE(max_cavalera @ Apr 5 2023, 08:45 PM)
Fuuuu you are always up to daye with banking products biggrin.gif tongue.gif
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Need to survive in current situation 😏

Just that I missed the T&C pdf part.... Saw the big list non promo interest rate....
xander2k8
post Apr 6 2023, 03:10 AM

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QUOTE(MrBaba @ Apr 5 2023, 08:34 PM)
I tot alraji bank chap lap dy no ?
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It is the largest Islamic bank in the world and not that easy to fold 🤦‍♀️
phantasm0110
post Apr 6 2023, 10:30 AM

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how to get the 5%? just deposit RM5000? did not see any additional requirement mentioning about debit card
nexona88
post Apr 6 2023, 10:34 AM

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QUOTE(!@#$%^ @ Apr 5 2023, 04:43 PM)
found it. only those new users can have. sad

https://www.rize.com.my/application/themes/..._Rize_Final.pdf
*
QUOTE(phantasm0110 @ Apr 6 2023, 10:30 AM)
how to get the 5%? just deposit RM5000? did not see any additional requirement mentioning about debit card
*
It's in the PDF link above 🙏

I also missed the part....

Before the big list of non promo rates table
TSikanbilis
post Apr 6 2023, 11:00 AM

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QUOTE(!@#$%^ @ Apr 5 2023, 04:43 PM)
found it. only those new users can have. sad

https://www.rize.com.my/application/themes/..._Rize_Final.pdf
*
What is the interest rate before this promo?

Is the interest credited monthly to our account?
Lord Suave
post Apr 6 2023, 11:08 AM

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but rajhi wor, can belip one meh!!! sama kaki with mumalat isle lol!
xander2k8
post Apr 6 2023, 11:32 AM

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QUOTE(ikanbilis @ Apr 6 2023, 11:00 AM)
What is the interest rate before this promo?

Is the interest credited monthly to our account?
*
It is stated under table 2c 🤦‍♀️
nexona88
post Apr 6 2023, 12:28 PM

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QUOTE(Lord Suave @ Apr 6 2023, 11:08 AM)
but rajhi wor, can belip one meh!!! sama kaki with mumalat isle lol!
*
then very simple...

don't deposit any $$$ with them tongue.gif
Pulltea88
post Apr 7 2023, 10:34 AM

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QUOTE(Lord Suave @ Apr 6 2023, 11:08 AM)
but rajhi wor, can belip one meh!!! sama kaki with mumalat isle lol!
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Al Rajhi is biggest bank in the world. Supported by Saudi
Lord Suave
post Apr 7 2023, 10:42 AM

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QUOTE(Pulltea88 @ Apr 7 2023, 10:34 AM)
Al Rajhi is biggest bank in the world. Supported by Saudi
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biggest bank IN THE WORLD? you trolling right? biggest bank in Middle East maybe... and being biggest no biggie too, CS was also known as the 'Giant That Cant Fail'!
Pulltea88
post Apr 7 2023, 11:46 AM

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QUOTE(Lord Suave @ Apr 7 2023, 10:42 AM)
biggest bank IN THE WORLD? you trolling right? biggest bank in Middle East maybe... and being biggest no biggie too, CS was also known as the 'Giant That Cant Fail'!
*
Maaf, is biggest ISlamic bank in world
https://www.thebanker.com/Markets/Islamic-F...stitutions-2022
xander2k8
post Apr 7 2023, 03:21 PM

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QUOTE(Pulltea88 @ Apr 7 2023, 10:34 AM)
Al Rajhi is biggest bank in the world. Supported by Saudi
*
Biggest bank is the world is all dominated by China by assets 🤦‍♀️ then only JPMorgan Chase

QUOTE(Lord Suave @ Apr 7 2023, 10:42 AM)
biggest bank IN THE WORLD? you trolling right? biggest bank in Middle East maybe... and being biggest no biggie too, CS was also known as the 'Giant That Cant Fail'!
*
Biggest Islamic Bank in the world yes
Pikichu
post Apr 9 2023, 07:13 PM

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Al Rajhi also not much different from conventional bankers.

1. There is a agency fee 0.01% on this a/c stated in product info's PDF.
2. Sign up T&C includes consent to marketing by bank and partners.
3. Bank will collect religion personal data, in T&C.
4. Call Rize customer service 2x but no pick up, suppose to be 24/7.

Trying to find out a few process include if Bankcard will incur $8 annual fee.
cklimm
post Apr 9 2023, 07:19 PM

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QUOTE(Pikichu @ Apr 9 2023, 07:13 PM)
Al Rajhi also not much different from conventional bankers.

1. There is a agency fee 0.01% on this a/c stated in product info's PDF.
2. Sign up T&C includes consent to marketing by bank and partners.
3. Bank will collect religion personal data, in T&C.
4. Call Rize customer service 2x but no pick up, suppose to be 24/7.

Trying to find out a few process include if Bankcard will incur $8 annual fee.
*
so ada fee?
Pikichu
post Apr 9 2023, 08:53 PM

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QUOTE(cklimm @ Apr 9 2023, 07:19 PM)
so ada fee?
*
RM10.00 annually, first year free.
After how many times call in, call drop, but stated customer service 24 / 7.

Rize client charter stated transparency but this fee is not stated anywhere on website, product info and terms. As someone posted, AR is largest Islamic bank in the world. So rich yet... Buyer beware.
xander2k8
post Apr 9 2023, 09:39 PM

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QUOTE(Pikichu @ Apr 9 2023, 08:53 PM)
RM10.00 annually, first year free.
After how many times call in, call drop, but stated customer service 24 / 7.

Rize client charter stated transparency but this fee is not stated anywhere on website, product info and terms. As someone posted, AR is largest Islamic bank in the world. So rich yet... Buyer beware.
*
The app should have PDS otherwise you can report to BNM for consumer banking disclosure violation 🤦‍♀️
Pikichu
post Apr 10 2023, 12:46 PM

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QUOTE(xander2k8 @ Apr 9 2023, 09:39 PM)
The app should have PDS otherwise you can report to BNM for consumer banking disclosure violation 🤦‍♀️
*
Report hlb to bnm, result bnm decline report.
Keci mouse report cat, they will just LOL.

Only 3 things we can do, vote with wallet, union and get MP to enact law.
TQ for your concern.
nexona88
post Apr 10 2023, 12:53 PM

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QUOTE(Pikichu @ Apr 10 2023, 12:46 PM)
Report hlb to bnm, result bnm decline report.
Keci mouse report cat, they will just LOL.

Only 3 things we can do, vote with wallet, union and get MP to enact law.
TQ for your concern.
*
BNM kinda close eye only

Banks always have the advantages...

There's many hidden fees... Unknown to many...
Not only by this, but others banks too...
xander2k8
post Apr 10 2023, 01:13 PM

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QUOTE(Pikichu @ Apr 10 2023, 12:46 PM)
Report hlb to bnm, result bnm decline report.
Keci mouse report cat, they will just LOL.

Only 3 things we can do, vote with wallet, union and get MP to enact law.
TQ for your concern.
*
Even when they decline there is the record there at least

So far HLB and OCBC been very kind and good to me and no hassle rather than the Tiger bank 🤦‍♀️

Union is also useless because govt will use NGOs to bust the unions while MPs are self serving unless it will benefit them 🤦‍♀️

I only vote with my money and if I not happy will just move to the one that benefits me 👏

QUOTE(nexona88 @ Apr 10 2023, 12:53 PM)
BNM kinda close eye only

Banks always have the advantages...

There's many hidden fees... Unknown to many...
Not only by this, but others banks too...
*
BNM doesn’t care as the banks pay them bank in whatever they lend to plus OPR

The only BNM will take action if there major public backlash

At least report to show them that they are blinded by greed while self serving 🤦‍♀️
Pikichu
post Apr 10 2023, 02:10 PM

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QUOTE(nexona88 @ Apr 10 2023, 12:53 PM)
BNM kinda close eye only
Banks always have the advantages...
There's many hidden fees... Unknown to many...
Not only by this, but others banks too...
*
Evil's best disguise is almighty.

QUOTE(xander2k8 @ Apr 10 2023, 01:13 PM)
Even when they decline there is the record there at least
So far HLB and OCBC been very kind and good to me and no hassle rather than the Tiger bank 🤦‍♀️
Union is also useless because govt will use NGOs to bust the unions while MPs are self serving unless it will benefit them 🤦‍♀️
I only vote with my money and if I not happy will just move to the one that benefits me 👏
BNM doesn’t care as the banks pay them bank in whatever they lend to plus OPR
The only BNM will take action if there major public backlash
At least report to show them that they are blinded by greed while self serving 🤦‍♀️
*
1. Agree, report produce record.
2. On the contrary, because union is effective, that's why crush it. Old gov't use 3R to divide people.
3. Old MPs are self serving yet there are some who know they must also serve people for support.
4. Vote with wallet is good. Yet it only go so far. Many cases, strongest will of one person is insuffice.
5. They have to disguise their true masters and intent. Also prevent backlash like in France.
6. Anyway, those are the ways to reform. If reform fails, then we slave or revolt. Revolts are bloody.

As for Rize, under AR, largest Islamic bank in Middle East, its just their way to get database & raise profit.
Al Rajhi refuse to accept Rize's depositors at Al Rajhi's branch counters, saying go deposit in other bank then transfer to Rize.
Are they so afraid or aroused to see my knees and ankle biggrin.gif
confusedway
post Apr 10 2023, 08:05 PM

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user posted image

user posted image

Received welcome pack... the debit card looks nice...
Hoshiyuu
post Apr 10 2023, 09:11 PM

wow i unlocked this
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QUOTE(confusedway @ Apr 10 2023, 08:05 PM)
user posted image

user posted image

Received welcome pack... the debit card looks nice...
*
Received it today too! Surprised by the fancy af box. The card is nice but not my favourite kind of design.
Pikichu
post Apr 11 2023, 04:00 PM

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Welcome pack looks nice.

My friend applied for account, next day get call to invest in Australia land AUD100k expo in Pavilion this weekend, and another spam call. Coincidence or largest Islamic bank despo for profit ?
gooroojee
post Apr 11 2023, 04:07 PM

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QUOTE(cklimm @ Apr 5 2023, 08:15 PM)
As per TnC, we need debit card to be eligible for 5%?
*
After all fees and charges.. nett a bit less..

5% of 5k max is rm20.83 interest per month, but need to give away so many things like personal data for marketing, etc.


cklimm
post Apr 11 2023, 08:01 PM

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QUOTE(gooroojee @ Apr 11 2023, 04:07 PM)
After all fees and charges.. nett a bit less..

5% of 5k max is rm20.83 interest per month, but need to give away so many things like personal data for marketing, etc.
*
how about paying for broadbands, some membership subscriptions that also take so many things like personal data for marketing?
gooroojee
post Apr 11 2023, 08:12 PM

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QUOTE(cklimm @ Apr 11 2023, 08:01 PM)
how about paying for broadbands, some membership subscriptions that also take so many things like personal data for marketing?
*
Personal choice. No right or wrong
jiaen0509
post Apr 12 2023, 11:08 AM

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QUOTE(Pikichu @ Apr 9 2023, 07:13 PM)
Al Rajhi also not much different from conventional bankers.

1. There is a agency fee 0.01% on this a/c stated in product info's PDF.
2. Sign up T&C includes consent to marketing by bank and partners.
3. Bank will collect religion personal data, in T&C.
4. Call Rize customer service 2x but no pick up, suppose to be 24/7.

Trying to find out a few process include if Bankcard will incur $8 annual fee.
*
Option 1: First 8 Free - Any subsequent withdrawal after 8 times will be charged RM 0.50
Option 2: RM8 Unlimited Withdrawals
Pikichu
post Apr 12 2023, 11:28 AM

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QUOTE(jiaen0509 @ Apr 12 2023, 11:08 AM)
Option 1: First 8 Free - Any subsequent withdrawal after 8 times will be charged RM 0.50
Option 2: RM8 Unlimited Withdrawals
*
What are you talking about?

My friend applied after 2 days still not information on success or fail.
Look at the welcome box also useless accessories in gay theme colour.
Even staff is embarrass how Rize operates. No wonder Al Rajhi ...
jiaen0509
post Apr 12 2023, 11:32 AM

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QUOTE(Pikichu @ Apr 12 2023, 11:28 AM)
What are you talking about?

My friend applied after 2 days still not information on success or fail.
Look at the welcome box also useless accessories in gay theme colour.
Even staff is embarrass how Rize operates. No wonder Al Rajhi ...
*
I am sharing on “…Trying to find out a few process include if Bankcard will incur $8 annual fee.”
Pikichu
post Apr 12 2023, 11:48 AM

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QUOTE(jiaen0509 @ Apr 12 2023, 11:32 AM)
I am sharing on “…Trying to find out a few process include if Bankcard will incur $8 annual fee.”
*
You sharing but trying to find out process biggrin.gif
Some of the posts in Finance are oxymoron

Rize charge agency fee 0.01% in account product disclosure sheet, PDS
Bankcard RM10, first year free, 8 ATM withdrawals free monthly + 9th onwards : 0.50 each
Replacement card: RM12. Using other banks ATM / payment network may incur charge.

Pay Net transfer: RM5k free, exceeding 5k = 0.50 per transfer.
1800 call center but no branch counter transaction.
Applications are user approval to Rize on using personal data for marketing.

I did not see RM8 unlimited ATM withdrawals on PDS, and not bothered to verify.
My friend's application had tens of T&C pages to read but Rize claims they are transparent.

QUOTE(Pikichu @ Apr 9 2023, 08:53 PM)
RM10.00 annually, first year free.
After how many times call in, call drop, but stated customer service 24 / 7.

Rize client charter stated transparency but this fee is not stated anywhere on website, product info and terms. As someone posted, AR is largest Islamic bank in the world. So rich yet... Buyer beware.
*
BWassup
post Apr 12 2023, 12:09 PM

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Also important if intending to use it as a high yield "parking" account - what are the online withdrawal limits, and is it as fast as normal bank Duitnow (instant)/IBG (same day)?
confusedway
post Apr 12 2023, 12:46 PM

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QUOTE(gooroojee @ Apr 11 2023, 04:07 PM)
After all fees and charges.. nett a bit less..

5% of 5k max is rm20.83 interest per month, but need to give away so many things like personal data for marketing, etc.
*
but bro 5k 5%... anything more than that is 4%... still worth for a temporary parking account right???
xander2k8
post Apr 12 2023, 12:50 PM

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QUOTE(confusedway @ Apr 12 2023, 12:46 PM)
but bro 5k 5%... anything more than that is 4%... still worth for a temporary parking account right???
*
Any money it is not worth it when you get doxxed and your data got leaked to many other unreponsible parties 🤦‍♀️

Sometimes don’t be penny wise pound foolish for just a couple of RM

This post has been edited by xander2k8: Apr 12 2023, 12:50 PM
nexona88
post Apr 12 2023, 12:55 PM

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QUOTE(BWassup @ Apr 12 2023, 12:09 PM)
Also important if intending to use it as a high yield "parking" account - what are the online withdrawal limits, and is it as fast as normal bank Duitnow (instant)/IBG (same day)?
*
nowadays most CASA or those high yield accounts have DuitNow facilities / MEPS IBFT
confusedway
post Apr 12 2023, 02:12 PM

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QUOTE(BWassup @ Apr 12 2023, 12:09 PM)
Also important if intending to use it as a high yield "parking" account - what are the online withdrawal limits, and is it as fast as normal bank Duitnow (instant)/IBG (same day)?
*
According to QnA - https://www.rize.com.my/index.php/support#faq

What is DuitNow? Are there any fees for using DuitNow?
DuitNow is a convenient way to transfer money instantly to your recipients using DuitNow ID, including your smartphone number, MyKad/passport number, army/police number, business registration or account number.
No, it is FREE for consumers to send and receive money up to RM5,000. For transactions above RM5,000, a RM0.50 sen fee is applicable.

Are there any limits for fund transfers performed on Rize?
The maximum combined limit set for third party transfer, DuitNow (Instant Transfer), and DuitNow QR is RM50,000.00 per day.
You may change the limit set under ‘Account Settings & Limits’ section in the Rize App.
Mr. Najib Razak
post Apr 12 2023, 03:25 PM

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Dear

Thank you for reaching out to us.

Kindly be informed that currently the RM10 issuance fee for Rize debit card is waived for the first 5,000 customers.
The annual fees for debit card is RM10.
The replacement fees for debit card is RM12.

There are no other fees charged for Rize account.

You may refer to this link for more information about Rize: https://www.rize.com.my/index.php/support#faq
Warm Regards,

send email @3.05pm reply within 10 min @3.14pm, kinda prompt eh
xander2k8
post Apr 12 2023, 03:30 PM

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QUOTE(Mr. Najib Razak @ Apr 12 2023, 03:25 PM)
Dear

Thank you for reaching out to us.

Kindly be informed that currently the RM10 issuance fee for Rize debit card is waived for the first 5,000 customers.
The annual fees for debit card is RM10.
The replacement fees for debit card is RM12.

There are no other fees charged for Rize account.

You may refer to this link for more information about Rize: https://www.rize.com.my/index.php/support#faq
Warm Regards,

send email @3.05pm reply within 10 min @3.14pm, kinda prompt eh
*
Working hours reply but it looks like scripted copy and paste

This post has been edited by xander2k8: Apr 12 2023, 03:30 PM
Mr. Najib Razak
post Apr 12 2023, 03:33 PM

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QUOTE(xander2k8 @ Apr 12 2023, 03:30 PM)
Working hours reply but it looks like scripted copy and paste
*
i applied just now and approved already so fast
top up rm100 try2

xander2k8
post Apr 12 2023, 03:46 PM

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QUOTE(Mr. Najib Razak @ Apr 12 2023, 03:33 PM)
i applied just now and approved already so fast
top up rm100 try2
*
You where need to deposit one mr Razak 😂
nexona88
post Apr 12 2023, 03:56 PM

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QUOTE(Mr. Najib Razak @ Apr 12 2023, 03:25 PM)
Dear

Thank you for reaching out to us.

Kindly be informed that currently the RM10 issuance fee for Rize debit card is waived for the first 5,000 customers.
The annual fees for debit card is RM10.
The replacement fees for debit card is RM12.

There are no other fees charged for Rize account.

You may refer to this link for more information about Rize: https://www.rize.com.my/index.php/support#faq
Warm Regards,

send email @3.05pm reply within 10 min @3.14pm, kinda prompt eh
*
not many applied???

still less than 5k openings???

that's weird...
Mr. Najib Razak
post Apr 12 2023, 04:01 PM

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QUOTE(nexona88 @ Apr 12 2023, 03:56 PM)
not many applied???

still less than 5k openings???

that's weird...
*
maybe not laku? XD
anyway i applied cuz the debit card design damn nice
and it seems like the visa wording is embossed de
confusedway
post Apr 12 2023, 04:13 PM

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QUOTE(Mr. Najib Razak @ Apr 12 2023, 04:01 PM)
maybe not laku? XD
anyway i applied cuz the debit card design damn nice
and it seems like the visa wording is embossed de
*
the Visa logo is not the printed type...
Mr. Najib Razak
post Apr 12 2023, 06:12 PM

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QUOTE(confusedway @ Apr 12 2023, 04:13 PM)
the Visa logo is not the printed type...
*
yeah embossed right?
like some credit card pop up de right?
BWassup
post Apr 12 2023, 06:37 PM

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QUOTE(Mr. Najib Razak @ Apr 12 2023, 03:33 PM)
i applied just now and approved already so fast
top up rm100 try2
*
I'.m at account opening on the app. First step - sign up & ID verification not moving already 5 minutes! confused.gif

25 minutes still not moving. cry.gif

Anyone else having this problem?

This post has been edited by BWassup: Apr 12 2023, 06:56 PM
Mr. Najib Razak
post Apr 12 2023, 07:11 PM

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QUOTE(BWassup @ Apr 12 2023, 06:37 PM)
I'.m at account opening on the app. First step - sign up & ID verification not moving already 5 minutes! confused.gif

25 minutes still not moving.  cry.gif

Anyone else having this problem?
*
maybe its ur connection issue?
try switching to data or other wifi
xander2k8
post Apr 12 2023, 08:19 PM

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QUOTE(BWassup @ Apr 12 2023, 06:37 PM)
I'.m at account opening on the app. First step - sign up & ID verification not moving already 5 minutes! :confused:

25 minutes still not moving.  cry.gif

Anyone else having this problem?
*
Using IOS or Android?

Seems like the ID capture embedded in the app it is not working properly 🤦‍♀️
BWassup
post Apr 12 2023, 09:07 PM

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QUOTE(xander2k8 @ Apr 12 2023, 08:19 PM)
Using IOS or Android?

Seems like the ID capture embedded in the app it is not working properly 🤦‍♀️
*
Android. Same problem as me?

I uninstalled and reinstalled the app, still stuck at this screen, whether using wireless or 4G

user posted image

It's "rize my" app right?

Having this problem in account opening does makes one wonder whether their app is properly secured and trouble-free to use in future.
xander2k8
post Apr 12 2023, 09:13 PM

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QUOTE(BWassup @ Apr 12 2023, 09:07 PM)
Android. Same problem as me?

I uninstalled and reinstalled the app, still stuck at this screen, whether using wireless or 4G

user posted image

It's "rize my" app right?

Having this problem in account opening does makes one wonder whether their app is properly secured and trouble-free to use in future.
*
I know a few ppl whose having this problems but on IOS

Yes it is the app problem with id recognition capture embedded with it failed 🤦‍♀️

It should be secured enough on the app but with the potential for them to cross sell your personal details don’t count it for it to be useful enough as a few have reported to received 3rd party marketing call after registering
Mr. Najib Razak
post Apr 12 2023, 09:59 PM

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QUOTE(BWassup @ Apr 12 2023, 09:07 PM)
Android. Same problem as me?

I uninstalled and reinstalled the app, still stuck at this screen, whether using wireless or 4G

user posted image

It's "rize my" app right?

Having this problem in account opening does makes one wonder whether their app is properly secured and trouble-free to use in future.
*
I’m on iOS and everything was fine
BWassup
post Apr 12 2023, 10:49 PM

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QUOTE(Mr. Najib Razak @ Apr 12 2023, 09:59 PM)
I’m on iOS and everything was fine
*
Xander2k8 reported same problem with some IOS users.

Maybe too many applicants made it koyak.

Will try again tomorrow. Hope they resolve the issue quickly.

This post has been edited by BWassup: Apr 12 2023, 10:50 PM
xander2k8
post Apr 13 2023, 02:45 AM

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QUOTE(BWassup @ Apr 12 2023, 10:49 PM)
Xander2k8 reported same problem with some IOS users.

Maybe too many applicants made it koyak.

Will try again tomorrow. Hope they resolve the issue quickly.
*
Not me having the issue but I know a few ppl with their iPhone having the issue

It seems like capture software problem end not fully integrated well with the app
BWassup
post Apr 13 2023, 10:16 AM

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QUOTE(BWassup @ Apr 12 2023, 09:07 PM)
Android. Same problem as me?

I uninstalled and reinstalled the app, still stuck at this screen, whether using wireless or 4G

user posted image

It's "rize my" app right?

Having this problem in account opening does makes one wonder whether their app is properly secured and trouble-free to use in future.
*
The call centre requested for screenshots, and their technical team will look into it.
BWassup
post Apr 13 2023, 12:07 PM

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QUOTE(BWassup @ Apr 13 2023, 10:16 AM)
The call centre requested for screenshots, and their technical team will look into it.
*
It seems the problem is my font size was too big.

If you are having the same problem as me, this can be adjusted in Phone. Settings => Display => Font Size.

After adjustment, you should be able to see the "Sign Up Now" box as in the image below:

user posted image

I managed to submit my account opening, and awaiting approval biggrin.gif
BWassup
post Apr 13 2023, 03:53 PM

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The Duitnow transfer limit is RM50k.

Is there any way to withdraw funds in excess of RM50k, e.g. via Banker's Cheque or RENTAS OTC? There does not seem to be any information on this in the website.
cklimm
post Apr 13 2023, 05:03 PM

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QUOTE(BWassup @ Apr 13 2023, 03:53 PM)
The Duitnow transfer limit is RM50k.

Is there any way to withdraw funds in excess of RM50k, e.g. via Banker's Cheque or RENTAS OTC? There does not seem to be any information on this in the website.
*
I doubt Al Rajhi physical bank will entertain Rize, so either do it in multiple days of 50k or, just dont put too much loh.
BWassup
post Apr 13 2023, 05:29 PM

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QUOTE(cklimm @ Apr 13 2023, 05:03 PM)
I doubt Al Rajhi physical bank will entertain Rize, so either do it in multiple days of 50k or, just dont put too much loh.
*
Yeah. Anyway, hesitate to put too much into digital banking. But it would be nice to put say 100k in it as a parking account to earn FD-like rates, pending redeployment of funds when opportunity arises, instead of locking it up directly in FD. Great flexibility thumbsup.gif
raptor_cZn
post Apr 14 2023, 12:24 AM

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Do I need to wait before I can make transfers out after activation and depositing the RM20?

The transfer button seems grayed out on my app sweat.gif
rahtid
post Apr 14 2023, 12:53 AM

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QUOTE(raptor_cZn @ Apr 14 2023, 12:24 AM)
Do I need to wait before I can make transfers out after activation and depositing the RM20?

The transfer button seems grayed out on my app  sweat.gif
*
works for me, maybe just wait another day if you just transfer in.
Hoshiyuu
post Apr 14 2023, 12:53 AM

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Use the duitnow button instead of the button on the bar.
virtualgay
post Apr 14 2023, 09:47 AM

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i manage to register and open my account yesterday
woohooo....
applied for the card as well, i saw someone was sharing the debit card it is worth every penny since it come with a beautiful box and a lanyard

Question: i put RM5k inside hoping to get some interest but nothing at all.. i guess it is not like TnG Go+ where you get your interest the next day?
robt1013
post Apr 14 2023, 09:59 AM

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QUOTE(virtualgay @ Apr 14 2023, 09:47 AM)
i manage to register and open my account yesterday
woohooo....
applied for the card as well, i saw someone was sharing the debit card it is worth every penny since it come with a beautiful box and a lanyard

Question: i put RM5k inside hoping to get some interest but nothing at all.. i guess it is not like TnG Go+ where you get your interest the next day?
*
so fast approved? i register yesterday morning, till now still in processing bye.gif
BWassup
post Apr 14 2023, 10:36 AM

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QUOTE(raptor_cZn @ Apr 14 2023, 12:24 AM)
Do I need to wait before I can make transfers out after activation and depositing the RM20?

The transfer button seems grayed out on my app  sweat.gif
*
Worth to check your font size setting. It might work if you reduce it.

Yesterday my account number in app was incomplete, displayed on 2 lines, and ending with ... last 3 digits not shown. After reducing the font by one size, the full number reappeared, on one line!

It appears that the design of the app is not canggih enough to adapt to suit larger font size, leading to information on the screen being cut off.

I don't have this problem with other bank apps, using the bigger font size. Their apps just reduce the font automatically to suit the screen display


BWassup
post Apr 14 2023, 10:38 AM

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QUOTE(robt1013 @ Apr 14 2023, 09:59 AM)
so fast approved? i register yesterday morning, till now still in processing bye.gif
*
Try logging in see if it works.

They also didnt advise me of account approved, but I went ahead to log in. After that funded RM20 successfully, and also could apply for debit card.
Sheng890624
post Apr 14 2023, 10:45 AM

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Done to sign up and pending for approval.

2nd time log in to check status showed acc locked confused.gif
Mr. Najib Razak
post Apr 14 2023, 12:26 PM

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QUOTE(Mr. Najib Razak @ Apr 12 2023, 03:33 PM)
i applied just now and approved already so fast
top up rm100 try2
*
update: received the box with debit card
the visa wording is just sticker T.T
i thought it is embossed
side note: al rajhi ceo changed
it used to be steve chen
Natsukashii
post Apr 14 2023, 12:28 PM

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QUOTE(Mr. Najib Razak @ Apr 14 2023, 12:26 PM)
update: received the box with debit card
the visa wording is just sticker T.T
i thought it is embossed
side note: al rajhi ceo changed
it used to be steve chen
*
Show card photo
xander2k8
post Apr 14 2023, 12:48 PM

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QUOTE(virtualgay @ Apr 14 2023, 09:47 AM)
i manage to register and open my account yesterday
woohooo....
applied for the card as well, i saw someone was sharing the debit card it is worth every penny since it come with a beautiful box and a lanyard

Question: i put RM5k inside hoping to get some interest but nothing at all.. i guess it is not like TnG Go+ where you get your interest the next day?
*
Read the TnC it stated there monthly 🤦‍♀️

QUOTE(BWassup @ Apr 14 2023, 10:36 AM)
Worth to check your font size setting. It might work if you reduce it.

Yesterday my account number in app was incomplete, displayed on 2 lines, and ending with ... last 3 digits not shown. After reducing the font by one size, the full number reappeared, on one line!

It appears that the design of the app is not canggih enough  to adapt to suit larger font size, leading to information on the screen being cut off.

I don't have this problem with other bank apps, using the bigger font size. Their apps just reduce the font automatically to suit the screen display
*
Possible the app doesn’t have dynamic fonts sizing embedded with it 🤦‍♀️

Even KDIs is having the same problems with fixed font sizing being programmed in the app
xander2k8
post Apr 14 2023, 12:50 PM

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QUOTE(Natsukashii @ Apr 14 2023, 12:28 PM)
Show card photo
*
Read post #43 someone already have shown it including the box 🤦‍♀️
Mr. Najib Razak
post Apr 14 2023, 12:57 PM

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QUOTE(Natsukashii @ Apr 14 2023, 12:28 PM)
Show card photo
*


Attached thumbnail(s)
Attached Image
Natsukashii
post Apr 14 2023, 01:41 PM

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QUOTE(Mr. Najib Razak @ Apr 14 2023, 12:57 PM)

*
Hmm limited edition, I wonder if still got..


xander2k8
post Apr 14 2023, 01:47 PM

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QUOTE(Natsukashii @ Apr 14 2023, 01:41 PM)
Hmm limited edition, I wonder if still got..
*
Sure still got stock I doubt many would apply
Mr. Najib Razak
post Apr 14 2023, 01:47 PM

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QUOTE(Natsukashii @ Apr 14 2023, 01:41 PM)
Hmm limited edition, I wonder if still got..
*
email them ask see
oh one more thing to note: i am unable to transfer fund into my new account from Affin, whilst CIMB can. Affin told me it is Rize / Al Rajhi side issue.
wan7075
post Apr 14 2023, 01:47 PM

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may i know this bank got ATM machine for withdrawal?
Mr. Najib Razak
post Apr 14 2023, 01:48 PM

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QUOTE(xander2k8 @ Apr 14 2023, 01:47 PM)
Sure still got stock I doubt many would apply
*


sweat.gif
virtualgay
post Apr 14 2023, 01:51 PM

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QUOTE(robt1013 @ Apr 14 2023, 09:59 AM)
so fast approved? i register yesterday morning, till now still in processing bye.gif
*
yes it is approved and i bank in 5k and withdraw RM1 out just to test out the withdrawal function
i even call them ask them is this protected by PIDM, they said yes up to 250k
again saja nak call since i already know since i saw the FAQ yet being a typical malaysian always wanted to double / tripe confirm something

virtualgay
post Apr 14 2023, 01:55 PM

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QUOTE(Mr. Najib Razak @ Apr 14 2023, 12:57 PM)

*
from request till recevied, how long?
Mr. Najib Razak
post Apr 14 2023, 01:55 PM

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QUOTE(virtualgay @ Apr 14 2023, 01:55 PM)
from request till recevied, how long?
*
2 days haha
Wed afternoon applied
This morning received the card

This post has been edited by Mr. Najib Razak: Apr 14 2023, 01:56 PM
virtualgay
post Apr 14 2023, 01:58 PM

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QUOTE(xander2k8 @ Apr 14 2023, 12:48 PM)
Read the TnC it stated there monthly 🤦‍♀️


Even KDIs is having the same problems with fixed font sizing being programmed in the app
*
i did not find it in FAQ, can you be kind enough to point me to their TnC?
so payout is monthly but is it calculated daily?
if they dont payout daily then would they be able to count daily?
i am super confuse now
this is one of the campaign notice they published on their website where it show daily

user posted image

This post has been edited by virtualgay: Apr 14 2023, 01:59 PM
confusedway
post Apr 14 2023, 02:22 PM

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QUOTE(virtualgay @ Apr 14 2023, 01:58 PM)
i did not find it in FAQ, can you be kind enough to point me to their TnC?
so payout is monthly but is it calculated daily?
if they dont payout daily then would they be able to count daily?
i am super confuse now
this is one of the campaign notice they published on their website where it show daily

user posted image
*
https://www.rize.com.my/application/themes/...ampaign2023.pdf

mentioned its a 'Rize Savings Account-i (Commodity Murabahah Savings Account-i or CMSA)'

https://www.alrajhibank.com.my/page/persona...vings-account-i

mentioned 'Attractive returns under simple tier rates which calculated daily and paid monthly'

hope this helps...
BWassup
post Apr 14 2023, 04:51 PM

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QUOTE(xander2k8 @ Apr 14 2023, 12:48 PM)
Read the TnC it stated there monthly 🤦‍♀️
Possible the app doesn’t have dynamic fonts sizing embedded with it 🤦‍♀️

Even KDIs is having the same problems with fixed font sizing being programmed in the app
*
As I'm exploring Rize app, there are several functions which I could not perform due to the click button at the bottom being cut off when I use a larger font size.

So it will always be a bit more mah fun to use the app, as it is easier for me to read with a larger font size e.g. Whatsapp, email, etc. Will have to change the font size each time before and after using Rize doh.gif
xander2k8
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QUOTE(Mr. Najib Razak @ Apr 14 2023, 01:55 PM)
2 days haha
Wed afternoon applied
This morning received the card
*
Consider very fast 👏

QUOTE(virtualgay @ Apr 14 2023, 01:58 PM)
i did not find it in FAQ, can you be kind enough to point me to their TnC?
so payout is monthly but is it calculated daily?
if they dont payout daily then would they be able to count daily?
i am super confuse now
this is one of the campaign notice they published on their website where it show daily

user posted image
*
Read on PDS https://www.rize.com.my/application/files/4...-_ver1Oct22.pdf


QUOTE(BWassup @ Apr 14 2023, 04:51 PM)
As I'm exploring Rize app, there are several functions which I could not perform due to the click button at the bottom being cut off when I use a larger font size.

So it will always be a bit more mah fun to use the app, as it is easier for me to read with a larger font size e.g. Whatsapp, email, etc. Will have to change the font size each time before and after using Rize doh.gif
*
Blame the programmer never program the dynamic size font functions 🤦‍♀️

xander2k8
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QUOTE(wan7075 @ Apr 14 2023, 01:47 PM)
may i know this bank got ATM machine for withdrawal?
*
Should be able to use any ATM link in Malaysia
BWassup
post Apr 14 2023, 07:08 PM

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QUOTE(wan7075 @ Apr 14 2023, 01:47 PM)
may i know this bank got ATM machine for withdrawal?
*
Better option if you want to avoid charges would be to transfer a certain sum to your main bank account periodically?
nexona88
post Apr 14 2023, 08:22 PM

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QUOTE(wan7075 @ Apr 14 2023, 01:47 PM)
may i know this bank got ATM machine for withdrawal?
*
This bank very limited ATM

But I think can use MEPS...

Just like PB... Always hard to see their ATM in malls 😁

This post has been edited by nexona88: Apr 14 2023, 08:22 PM
virtualgay
post Apr 14 2023, 10:12 PM

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QUOTE(nexona88 @ Apr 14 2023, 08:22 PM)
This bank very limited ATM

But I think can use MEPS...

Just like PB... Always hard to see their ATM in malls 😁
*
use duitnow la.. why want to use ATM?
even for me now i only carry max RM50 inside my wallet, mostly is in Tng EWallet
and even tng ewallet baru RM200 maximum inside only if big payment baru top up
then credit card pun not carry using NFC Google Wallet
nexona88
post Apr 14 2023, 10:25 PM

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QUOTE(virtualgay @ Apr 14 2023, 10:12 PM)
use duitnow la.. why want to use ATM?
even for me now i only carry max RM50 inside my wallet, mostly is in Tng EWallet
and even tng ewallet baru RM200 maximum inside only if big payment baru top up
then credit card pun not carry using NFC Google Wallet
*
Well..
Some old school places...

Cash is King boss 😁

Don't have all those cashless thingy....

Probably also don't want any paper trail????
Says "I'm poor person"?? So can claim all those gomen aid given 😀😂
confusedway
post Apr 17 2023, 09:41 AM

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Just want to check, how much is your transfer out limit per transaction??? As i try to make a 5k transfer it says over limit and max per transfer is 1k...
cklimm
post Apr 17 2023, 09:46 AM

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QUOTE(confusedway @ Apr 17 2023, 09:41 AM)
Just want to check, how much is your transfer out limit per transaction??? As i try to make a 5k transfer it says over limit and max per transfer is 1k...
*
Yup, it seems we need to call

This post has been edited by cklimm: Apr 17 2023, 09:47 AM
confusedway
post Apr 17 2023, 10:08 AM

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QUOTE(cklimm @ Apr 17 2023, 09:46 AM)
Yup, it seems we need to call
*
Found the hack.... click on the top left icon next to your name...

than select pay & transfer setting...

select manage daily limits...

set your duitnow pay limit from 1k to the amount you wanted...

settle...
BWassup
post Apr 17 2023, 10:12 AM

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QUOTE(confusedway @ Apr 17 2023, 09:41 AM)
Just want to check, how much is your transfer out limit per transaction??? As i try to make a 5k transfer it says over limit and max per transfer is 1k...
*
Tap the green N button top left => Pay & Transfer Settings


virtualgay
post Apr 17 2023, 11:32 AM

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super fast - should get my card today since status is out for deliver..
once i get it i will take some picture and show everyone

user posted image
cklimm
post Apr 17 2023, 12:00 PM

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QUOTE(confusedway @ Apr 17 2023, 10:08 AM)
Found the hack.... click on the top left icon next to your name...

than select pay & transfer setting...

select manage daily limits...

set your duitnow pay limit from 1k to the amount you wanted...

settle...
*
fuhh, nice to know, almost wrote an angry email to bnm
virtualgay
post Apr 17 2023, 01:31 PM

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got my card few minutes ago...


user posted image
virtualgay
post Apr 17 2023, 01:36 PM

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QUOTE(virtualgay @ Apr 17 2023, 01:31 PM)
got my card few minutes ago...
user posted image
*
if you look at the picture you can see on the bottom right hand side of the above picture there is a pixelated snacks..
if you can guess what is the snack i give you a 'like'... kekeke
leo_kiatez
post Apr 17 2023, 07:15 PM

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QUOTE(virtualgay @ Apr 17 2023, 11:32 AM)
super fast - should get my card today since status is out for deliver..
once i get it i will take some picture and show everyone

user posted image
*
Where did you check this?
storky20
post Apr 17 2023, 08:27 PM

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Got my card today also, parked 5K inside to slowly collect that 5% p.a. Values over 5K only get 4% p.a. but still decent enough compared to money market funds (at least, while the promo for Rize active lol).

Btw, anyone knows how to delete Savings Pots? I have one I opened for testing but can’t find a way to delete it? :S
CyberKewl
post Apr 17 2023, 09:11 PM

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QUOTE(storky20 @ Apr 17 2023, 08:27 PM)
Got my card today also, parked 5K inside to slowly collect that 5% p.a. Values over 5K only get 4% p.a. but still decent enough compared to money market funds (at least, while the promo for Rize active lol).

Btw, anyone knows how to delete Savings Pots? I have one I opened for testing but can’t find a way to delete it? :S
*
try going to saving pot and withdraw (to go to the main account) - i havent tried but i think that should work
virtualgay
post Apr 17 2023, 09:43 PM

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QUOTE(leo_kiatez @ Apr 17 2023, 07:15 PM)
Where did you check this?
*
just click on the main login page where there is a small box in big orange color in the middle that say "in transit" / "delivered" / "out for delivery"
i cant show u mine as that small orange box now turn into a white box with the card number and expiry once you get your debit card
this is how it looks like right now for me

user posted image

This post has been edited by virtualgay: Apr 17 2023, 10:00 PM
storky20
post Apr 17 2023, 10:56 PM

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QUOTE(CyberKewl @ Apr 17 2023, 09:11 PM)
try going to saving pot and withdraw (to go to the main account) - i havent tried but i think that should work
*
Just tried this but it doesn't change anything haha, the Savings Pot just appears as 0 balance.
Hmm, maybe I'll check with their CS or something.
PueRTeaA
post Apr 17 2023, 11:03 PM

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This bank good? Seldom see any branches...
storky20
post Apr 17 2023, 11:17 PM

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QUOTE(PueRTeaA @ Apr 17 2023, 11:03 PM)
This bank good? Seldom see any branches...
*
Not sure good or not, but most people here probably only here for the promo interest of 5.0% p.a. till August 31st.
I know I am lol.
virtualgay
post Apr 17 2023, 11:52 PM

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QUOTE(storky20 @ Apr 17 2023, 11:17 PM)
Not sure good or not, but most people here probably only here for the promo interest of 5.0% p.a. till August 31st.
I know I am lol.
*
saja put 5k inside see how things go la...
give it a chance lo..
5% better than FD and no lock in period...
i try to use this app to transfer money so far so good
maybe i should try paying credit card with this app tomorrow see if it works or not

PueRTeaA
post Apr 18 2023, 07:50 AM

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QUOTE(storky20 @ Apr 17 2023, 11:17 PM)
Not sure good or not, but most people here probably only here for the promo interest of 5.0% p.a. till August 31st.
I know I am lol.
*
Need go branches to show IC b4 approve account?

I just worry later deposit is easy, withdraw is difficult. Later need ask show this and that to prove identity...etc. End of the day last ask you go to branches settle doh.gif
nexona88
post Apr 18 2023, 08:27 AM

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QUOTE(PueRTeaA @ Apr 18 2023, 07:50 AM)
I just worry later deposit is easy, withdraw is difficult. Later need ask show this and that to prove identity...etc. End of the day last ask you go to branches settle doh.gif
*
Withdrawal can just use DuitNow facilities... Or the ATM provided... Use MEPS 👍

This post has been edited by nexona88: Apr 18 2023, 08:27 AM
PueRTeaA
post Apr 18 2023, 08:33 AM

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QUOTE(nexona88 @ Apr 18 2023, 08:27 AM)
Withdrawal can just  use DuitNow facilities... Or the ATM provided... Use MEPS 👍
*
If doing online transfer, they use SMS TAC?


nexona88
post Apr 18 2023, 08:38 AM

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QUOTE(PueRTeaA @ Apr 18 2023, 08:33 AM)
If doing online transfer, they use SMS TAC?
*
All using the apps one 😁
leo_kiatez
post Apr 18 2023, 09:05 AM

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QUOTE(virtualgay @ Apr 17 2023, 09:43 PM)
just click on the main login page where there is a small box in big orange color in the middle that say "in transit" / "delivered" / "out for delivery"
i cant show u mine as that small orange box now turn into a white box with the card number and expiry once you get your debit card
this is how it looks like right now for me

user posted image
*
Ic..Thanks for the info,bro.
xander2k8
post Apr 18 2023, 10:37 AM

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QUOTE(PueRTeaA @ Apr 18 2023, 07:50 AM)
Need go branches to show IC b4 approve account?

I just worry later deposit is easy, withdraw is difficult. Later need ask show this and that to prove identity...etc. End of the day last ask you go to branches settle doh.gif
*
1stly they are a digital bank hence it is branchless and all support is through app itself 🤦‍♀️

Even their KYC is through app as they won’t ask you to go any branch there isn’t any at all because they are a digital bank 🤦‍♀️
PueRTeaA
post Apr 18 2023, 10:46 AM

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QUOTE(ikanbilis @ Apr 5 2023, 03:05 PM)
Application thru the app. I applied 2 days ago and today is still under processing  sweat.gif
*
Got 2 apps, which one?

I download both, then open both also error. Mean I can not register?

user posted image
user posted image
PueRTeaA
post Apr 18 2023, 10:47 AM

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QUOTE(xander2k8 @ Apr 18 2023, 10:37 AM)
1stly they are a digital bank hence it is branchless and all support is through app itself 🤦‍♀️

Even their KYC is through app as they won’t ask you to go any branch there isn’t any at all because they are a digital bank 🤦‍♀️
*
IC. Wanna try deposit RM 100 mana tau, 1st step sudah can not proceed doh.gif
virtualgay
post Apr 18 2023, 10:52 AM

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QUOTE(PueRTeaA @ Apr 18 2023, 10:47 AM)
IC. Wanna try deposit RM 100 mana tau, 1st step sudah can not proceed doh.gif
*
search for Rize
xander2k8
post Apr 18 2023, 10:53 AM

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QUOTE(PueRTeaA @ Apr 18 2023, 10:46 AM)
Got 2 apps, which one?

I download both, then open both also error. Mean I can not register? 

user posted image
user posted image
*
You have download the wrong app in the 1st place 🤦‍♀️

The app is called Rize 🤦‍♀️
virtualgay
post Apr 18 2023, 10:54 AM

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i tried paying credit also can...
so will try to use this app as a day to day account
i think accepting money from other ppl is just too crazy as it is too long the account number
for accepting money i think still uses maybank.. for payment or transfor money out i will use Rize



user posted image
PueRTeaA
post Apr 18 2023, 10:58 AM

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QUOTE(virtualgay @ Apr 18 2023, 10:52 AM)
search for Rize
*
QUOTE(xander2k8 @ Apr 18 2023, 10:53 AM)
You have download the wrong app in the 1st place 🤦‍♀️

The app is called Rize 🤦‍♀️
*
Ok. Thank bros. Coz i read title "AL Rajhi'' Bank, so i search AL Rajhi mega_shok.gif
xander2k8
post Apr 18 2023, 11:05 AM

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QUOTE(virtualgay @ Apr 18 2023, 10:54 AM)
i tried paying credit also can...
so will try to use this app as a day to day account
i think accepting money from other ppl is just too crazy as it is too long the account number
for accepting money i think still uses maybank.. for payment or transfor money out i will use Rize
user posted image
*
If you want shorter bank account number not possible these days

Standard bank account has at least 10 digits now to denote the branch number and account number itself

With digital and neo bank is on the rise expect it to be 15 digits soon with currently 12 digits are common already thanks to DuitNow
PueRTeaA
post Apr 18 2023, 11:11 AM

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Just done registered. Need wait Thursday check again. biggrin.gif

user posted image
dlttdltt
post Apr 18 2023, 11:17 AM

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If register today still can get the rm10 card waiver ? Already 5000 ppl opened account already ?
dlttdltt
post Apr 18 2023, 12:03 PM

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user posted image
user posted image


Is this the normal message? Acc locked? Trying to log in after signing up.
PueRTeaA
post Apr 18 2023, 12:22 PM

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QUOTE(dlttdltt @ Apr 18 2023, 12:03 PM)
user posted image
user posted image
Is this the normal message?  Acc locked?  Trying to log in after signing up.
*
How your got lock? You wash black money confused.gif

Mine register this morning still in processing.
virtualgay
post Apr 18 2023, 01:27 PM

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never encounter account lock
5k debit card fee waiver no idea
after card activation still no charge
i got my card yesterday
so depends on luck la

virtualgay
post Apr 18 2023, 01:36 PM

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Wah I try to apply 100k loan from rize and their rate I think best in town
2.75% Per Annum



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Sheng890624
post Apr 18 2023, 01:39 PM

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QUOTE(dlttdltt @ Apr 18 2023, 12:03 PM)
user posted image
user posted image
Is this the normal message?  Acc locked?  Trying to log in after signing up.
*
Last week i facing the same & did email for verify.

They replied : they cannot view very clear my address on IC thus request me to re-sign up again

Maybe u can try email them to further check
dlttdltt
post Apr 18 2023, 04:58 PM

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QUOTE(Sheng890624 @ Apr 18 2023, 01:39 PM)
Last week i facing the same & did email for verify.

They replied : they cannot view very clear my address on IC thus request me to re-sign up again

Maybe u can try email them to further check
*
Called them and found out why. Reason is I put unemployed and they say cannot proceed to open acc. Good la forgot that banks don't like ppl who don't work..
dlttdltt
post Apr 18 2023, 05:00 PM

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QUOTE(PueRTeaA @ Apr 18 2023, 12:22 PM)
How your got lock? You wash black money :confused:

Mine register this morning still in processing.
*
Haha no money to wash. Lesson learn is don't be lazy to fill up employment details.
CyberKewl
post Apr 18 2023, 06:54 PM

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QUOTE(storky20 @ Apr 17 2023, 10:56 PM)
Just tried this but it doesn't change anything haha, the Savings Pot just appears as 0 balance.
Hmm, maybe I'll check with their CS or something.
*
well their app is in Alpha/Beta phase...so...smile.gif
PueRTeaA
post Apr 18 2023, 10:38 PM

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QUOTE(xander2k8 @ Apr 18 2023, 10:37 AM)
1stly they are a digital bank hence it is branchless and all support is through app itself 🤦‍♀️

Even their KYC is through app as they won’t ask you to go any branch there isn’t any at all because they are a digital bank 🤦‍♀️
*
Sifu, just now I checked Bank Negara website, currently only 5 licensed digital bank in Malaysia. Can not find Rize/Al Rajhi Bank from the list. Why ar confused.gif is this Rize regulated?

https://www.bnm.gov.my/-/digital-bank-5-licences
contestchris
post Apr 18 2023, 11:33 PM

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QUOTE(PueRTeaA @ Apr 18 2023, 10:38 PM)
Sifu, just now I checked Bank Negara website, currently only 5 licensed digital bank in Malaysia. Can not find Rize/Al Rajhi Bank from the list. Why ar :confused: is this Rize regulated?

https://www.bnm.gov.my/-/digital-bank-5-licences
*
ALL commercial banks (conventional and Islamic) by default have a digital banking license, which is a subset of their commercial banking license.

The 5 digital bank licenses approved by BNM was to non banking entities (although some like RHB also tersesat in there, not sure why/how).
xander2k8
post Apr 19 2023, 01:26 AM

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QUOTE(PueRTeaA @ Apr 18 2023, 10:38 PM)
Sifu, just now I checked Bank Negara website, currently only 5 licensed digital bank in Malaysia. Can not find Rize/Al Rajhi Bank from the list. Why ar :confused: is this Rize regulated?

https://www.bnm.gov.my/-/digital-bank-5-licences
*
Any existing banks who offered internet banking by default it is digital bank but with a difference in offering only

QUOTE(contestchris @ Apr 18 2023, 11:33 PM)
ALL commercial banks (conventional and Islamic) by default have a digital banking license, which is a subset of their commercial banking license.

The 5 digital bank licenses approved by BNM was to non banking entities (although some like RHB also tersesat in there, not sure why/how).
*
RHB is in there because due to lack customer marketing awareness particularly in their conventional banking

Hence which is why it is forced to partner with Boost to raise their profile on digital banking otherwise it will be a flop when they applying the license by Boost themselves 🤦‍♀️
!@#$%^
post Apr 19 2023, 03:14 AM

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QUOTE(Mr. Najib Razak @ Apr 12 2023, 03:25 PM)
Dear

Thank you for reaching out to us.

Kindly be informed that currently the RM10 issuance fee for Rize debit card is waived for the first 5,000 customers.
The annual fees for debit card is RM10.
The replacement fees for debit card is RM12.

There are no other fees charged for Rize account.

You may refer to this link for more information about Rize: https://www.rize.com.my/index.php/support#faq
Warm Regards,

send email @3.05pm reply within 10 min @3.14pm, kinda prompt eh
*
so in the end got annual fee or not? when first launch i emailed them to tag the debit card under no annual fee. after that i saw someone asked and confirmed all no annual fee. now got annual fee again?
virtualgay
post Apr 19 2023, 09:02 AM

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QUOTE(!@#$%^ @ Apr 19 2023, 03:14 AM)
so in the end got annual fee or not? when first launch i emailed them to tag the debit card under no annual fee. after that i saw someone asked and confirmed all no annual fee. now got annual fee again?
*
if got annual fee i will just cancel their debit card before card anniversary
dont plan to use the card, just wanted their welcome gift smile.gif


nexona88
post Apr 19 2023, 10:12 AM

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First 5000 only

So already hit the numbers or not???

😁
PueRTeaA
post Apr 19 2023, 10:43 AM

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QUOTE(contestchris @ Apr 18 2023, 11:33 PM)
ALL commercial banks (conventional and Islamic) by default have a digital banking license, which is a subset of their commercial banking license.

The 5 digital bank licenses approved by BNM was to non banking entities (although some like RHB also tersesat in there, not sure why/how).
*
QUOTE(xander2k8 @ Apr 19 2023, 01:26 AM)
Any existing banks who offered internet banking by default it is digital bank but with a difference in offering only
RHB is in there because due to lack customer marketing awareness particularly in their conventional banking

Hence which is why it is forced to partner with Boost to raise their profile on digital banking otherwise it will be a flop when they applying the license by Boost themselves 🤦‍♀️
*
IC. I tot Online Banking != Digital Banking. Online Bank and Digital bank is 2 different entity.

To operate Online Bank = Need bank license.

To operate Digital Bank = Need Digital Bank license, that why 5 new Digital Bank license was awarded last year.

=================================

If I understand correctly, now seem for existing Bank to operate Digital Bank = No new license require. confused.gif

So soon or later Tiger, Sotong bank will have new Digital bank App soon?


This post has been edited by PueRTeaA: Apr 19 2023, 11:03 AM
virulence
post Apr 19 2023, 11:00 AM

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I tried the sign up process on app and only took about 5 mins before my account was approved. Seems quite hassle free.

Are there any benefits for Rize debit card? I don't want to pay annual fee for a card that I will hardly be using
!@#$%^
post Apr 19 2023, 11:04 AM

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QUOTE(nexona88 @ Apr 19 2023, 10:12 AM)
First 5000 only

So already hit the numbers or not???

😁
*
itu issuance fee saja
PueRTeaA
post Apr 19 2023, 11:04 AM

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QUOTE(virulence @ Apr 19 2023, 11:00 AM)
I tried the sign up process on app and only took about 5 mins before my account was approved. Seems quite hassle free.

Are there any benefits for Rize debit card? I don't want to pay annual fee for a card that I will hardly be using
*
Why your account so fast approved? I login just now mine still in processing.... doh.gif
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post Apr 19 2023, 11:09 AM

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can silent the startup sound?
joice11
post Apr 19 2023, 11:18 AM

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QUOTE(virulence @ Apr 19 2023, 11:00 AM)
I tried the sign up process on app and only took about 5 mins before my account was approved. Seems quite hassle free.

Are there any benefits for Rize debit card? I don't want to pay annual fee for a card that I will hardly be using
*
can we opt to apply without debit card?
!@#$%^
post Apr 19 2023, 11:22 AM

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QUOTE(virtualgay @ Apr 19 2023, 09:02 AM)
if got annual fee i will just cancel their debit card before card anniversary
dont plan to use the card, just wanted their welcome gift smile.gif
*
just read the pds. it says

Free for first 8 withdrawals (9th withdrawal onwards cost RM0.50 per withdrawal) / Percuma untuk 8 pengeluaran pertama (pengeluaran ke-9 seterusnya kos RM 0.50 setiap pengeluaran)

dun see anywhere about the rm10 annual fee though.
BWassup
post Apr 19 2023, 11:39 AM

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QUOTE(joice11 @ Apr 19 2023, 11:18 AM)
can we opt to apply without debit card?
*
1. CAMPAIGN PERIOD
This Campaign is valid from 20 March 2023 until 31 August 2023, both dates inclusive
("Campaign Period").
2. ELIGIBILITY
This Campaign is open to all individuals who fulfil the following criteria during the Campaign
Period:-
a) Individual who does not have any existing products with the Bank;
b) Successfully registered with and opened a Commodity Murabahah Savings
Account-i (“CMSA”) via rize Application which is available for download in the
official Apple App Store, Google Play Store and Huawei App Gallery;
c) Activated the CMSA-i by depositing a minimum of RM20 in CMSA-i within 30 days
after the CMSA is successfully opened; and
d) Applied for and activated the rize Debit Card-i on the rize Application according to
the cover letter accompanying the debit card.
(henceforth referred to as “Eligible Customer(s)”)


Looks like cannot, as per 2d

This post has been edited by BWassup: Apr 19 2023, 11:47 AM
CyberKewl
post Apr 19 2023, 11:48 AM

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QUOTE(virtualgay @ Apr 19 2023, 09:02 AM)
if got annual fee i will just cancel their debit card before card anniversary
dont plan to use the card, just wanted their welcome gift smile.gif
*
i use it as my "if debit card info leak out i'm not worried" punya debit card. I use rize debit as my online shopee, lazada, etc account - put minimal money there and if kena all money there gone at least not few thousands. Savings pot money cannot be touched by debit card unless u withdraw to the main account so its safe even if u have some investment there for the 4-5% interest rate.
xander2k8
post Apr 19 2023, 12:11 PM

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QUOTE(PueRTeaA @ Apr 19 2023, 10:43 AM)
IC. I tot Online Banking != Digital Banking. Online Bank and Digital bank is 2 different entity.

To operate Online Bank = Need bank license.

To operate Digital Bank =  Need Digital Bank license, that why 5 new Digital Bank license was awarded last year.

=================================

If I understand correctly, now seem for existing Bank to operate Digital Bank = No new license require. :confused:

So soon or later Tiger, Sotong bank will have new Digital bank App soon?
*
It is up to Tiger and Sotong whether they want to offer it or not but the main thing for banks it has to be profitable 1st in their minds whether to offer or not

Anyway CIMB have such offering called Octo account already 🤦‍♀️
CyberKewl
post Apr 19 2023, 12:29 PM

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good to see rize rising in terms of their customer base LOL
xander2k8
post Apr 19 2023, 12:55 PM

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QUOTE(CyberKewl @ Apr 19 2023, 12:29 PM)
good to see rize rising in terms of their customer base LOL
*
Rising customer base no point 🤦‍♀️

The most important when having a digital bank is 18/7/365 support

If your Rize account are in trouble during after office hours it is helpless itself
virtualgay
post Apr 19 2023, 01:18 PM

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i am hoping after 31 Aug 2023 they maintain 4% for all amount inside Rize smile.gif

virulence
post Apr 19 2023, 01:52 PM

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QUOTE(BWassup @ Apr 19 2023, 11:39 AM)
1. CAMPAIGN PERIOD
This Campaign is valid from 20 March 2023 until 31 August 2023, both dates inclusive
("Campaign Period").
2. ELIGIBILITY
This Campaign is open to all individuals who fulfil the following criteria during the Campaign
Period:-
a) Individual who does not have any existing products with the Bank;
b) Successfully registered with and opened a Commodity Murabahah Savings
Account-i (“CMSA”) via rize Application which is available for download in the
official Apple App Store, Google Play Store and Huawei App Gallery;
c) Activated the CMSA-i by depositing a minimum of RM20 in CMSA-i within 30 days
after the CMSA is successfully opened; and
d) Applied for and activated the rize Debit Card-i on the rize Application according to
the cover letter accompanying the debit card.
(henceforth referred to as “Eligible Customer(s)”)
Looks like cannot, as per 2d
*
I thought the debit card was optional or is it compulsory for 4% interest? I've not ordered the debit card yet:

user posted image
BWassup
post Apr 19 2023, 03:19 PM

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QUOTE(virulence @ Apr 19 2023, 01:52 PM)
I thought the debit card was optional or is it compulsory for 4% interest? I've not ordered the debit card yet:

user posted image
*
The rules as stated in the campaign, seem to be clear. Check with call centre? Otherwise there is a risk of not receiving the higher rates
virulence
post Apr 19 2023, 03:38 PM

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QUOTE(BWassup @ Apr 19 2023, 03:19 PM)
The rules as stated in the campaign, seem to be clear. Check with call centre? Otherwise there is a risk of not receiving the higher rates
*
Under promotions on their website has a link to tnc:
https://www.rize.com.my/index.php/promotions#

No mention that debit card is compulsory under tnc:
https://www.rize.com.my/application/themes/...OTICE_Final.pdf
BWassup
post Apr 19 2023, 03:47 PM

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QUOTE(virulence @ Apr 19 2023, 03:38 PM)
Under promotions on their website has a link to tnc:
https://www.rize.com.my/index.php/promotions#

No mention that debit card is compulsory under tnc:
https://www.rize.com.my/application/themes/...OTICE_Final.pdf
*
This link was posted by someone a bit earlier:

https://www.rize.com.my/application/themes/..._Rize_Final.pdf

Maybe the conditions were revised, I don't know, that's why I suggested to check with the call centre.
TSikanbilis
post Apr 19 2023, 03:51 PM

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Got this error message when i try to order the debit card doh.gif

Attached Image


leo_kiatez
post Apr 19 2023, 03:51 PM

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QUOTE(CyberKewl @ Apr 19 2023, 11:48 AM)
i use it as my "if debit card info leak out i'm not worried" punya debit card. I use rize debit as my online shopee, lazada, etc account - put minimal money there and if kena all money there gone at least not few thousands. Savings pot money cannot be touched by debit card unless u withdraw to the main account so its safe even if u have some investment there for the 4-5% interest rate.
*
What can be invested in "Saving pot"? Do the saving Pot entitled for the 4% promo?
xander2k8
post Apr 19 2023, 04:02 PM

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QUOTE(ikanbilis @ Apr 19 2023, 03:51 PM)
Got this error message when i try to order the debit card doh.gif

Attached Image
*
Very child like unpolished app as the links are broken everywhere and breakfix only upon customer error

This is why Rize is hopeless unless it is 18/7/365 support to fix such errors 🤦‍♀️

QUOTE(leo_kiatez @ Apr 19 2023, 03:51 PM)
What can be invested in "Saving pot"? Do the saving Pot entitled for the 4% promo?
*
Only saving pot entitled to the promo
TSikanbilis
post Apr 19 2023, 04:14 PM

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QUOTE(xander2k8 @ Apr 19 2023, 04:02 PM)
Very child like unpolished app as the links are broken everywhere and breakfix only upon customer error

This is why Rize is hopeless unless it is 18/7/365 support to fix such errors 🤦‍♀️
Only saving pot entitled to the promo
*
Have to ask them to escalate the matter to their IT doh.gif

Attached Image



xander2k8
post Apr 19 2023, 04:17 PM

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QUOTE(ikanbilis @ Apr 19 2023, 04:14 PM)
Have to ask them to escalate the matter to their IT doh.gif

Attached Image
*
Very child’s play

You should try Versa because when errors happens they usually fix it within 4 hours and they will get back to you with updates 👏

Hence why digital bank even more important have a good and solid 18/7/365 support otherwise if anything haywire especially account missing funds 🤦‍♀️
leo_kiatez
post Apr 19 2023, 04:20 PM

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QUOTE(xander2k8 @ Apr 19 2023, 04:02 PM)
Very child like unpolished app as the links are broken everywhere and breakfix only upon customer error

This is why Rize is hopeless unless it is 18/7/365 support to fix such errors 🤦‍♀️
Only saving pot entitled to the promo
*
Did they mentioned only saving pot entitled for this promo? Any t&c?
Pikichu
post Apr 19 2023, 04:29 PM

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QUOTE(joice11 @ Apr 19 2023, 11:18 AM)
can we opt to apply without debit card?
*
yes.

QUOTE(ikanbilis @ Apr 19 2023, 03:51 PM)
Got this error message when i try to order the debit card doh.gif
Attached Image
*
they saw your a/c lots of fund so they want to keep your cash, right ? biggrin.gif

PueRTeaA
post Apr 19 2023, 04:31 PM

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QUOTE(xander2k8 @ Apr 19 2023, 04:17 PM)
Very child’s play

You should try Versa because when errors happens they usually fix it within 4 hours and they will get back to you with updates 👏

Hence why digital bank even more important have a good and solid 18/7/365 support otherwise if anything haywire especially account missing funds 🤦‍♀️
*
why 18/7/365 and not 24/7/365? confused.gif
xander2k8
post Apr 19 2023, 04:32 PM

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QUOTE(leo_kiatez @ Apr 19 2023, 04:20 PM)
Did they mentioned only saving pot entitled for this promo? Any t&c?
*
The problem is the promo is only on the amended interest calculation without any clarification but on the press release stating itself already 🤦‍♀️

https://www.alrajhibank.com.my/post/latest-...king-experience

This post has been edited by xander2k8: Apr 19 2023, 04:32 PM
xander2k8
post Apr 19 2023, 04:33 PM

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QUOTE(PueRTeaA @ Apr 19 2023, 04:31 PM)
why 18/7/365 and not 24/7/365? :confused:
*
Because no banks in Malaysia offer 24/7 support already 🤦‍♀️

The most you can hope is 18/7
virulence
post Apr 19 2023, 05:05 PM

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QUOTE(xander2k8 @ Apr 19 2023, 04:33 PM)
Because no banks in Malaysia offer 24/7 support already 🤦‍♀️

The most you can hope is 18/7
*
user posted image
xander2k8
post Apr 19 2023, 05:10 PM

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QUOTE(virulence @ Apr 19 2023, 05:05 PM)
user posted image
*
Read properly 🤦‍♀️ Only fraud hotline is 24/7 not full customer support 🤦‍♀️
nexona88
post Apr 19 2023, 08:28 PM

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QUOTE(xander2k8 @ Apr 19 2023, 05:10 PM)
Read properly 🤦‍♀️ Only fraud hotline is 24/7 not full customer support 🤦‍♀️
*
Misleading information given by them

Anyone who read it as if it's available 24/7
xander2k8
post Apr 19 2023, 08:38 PM

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QUOTE(nexona88 @ Apr 19 2023, 08:28 PM)
Misleading information given by them

Anyone who read it as if it's available 24/7
*
Yes that is why the () is the one can mislead them particularly the one with bigger fonts 🤦‍♀️

Banks these days have cut down on support staff and even since 997 has been established most banks fraud reporting channels has been passed to them hence banks are actually cutting down back end support staff which is why they are able to increase pay recently
PseudomonasSA
post Apr 19 2023, 10:51 PM

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Has anyone successfully withdraw from RIZE account? I'm thinking of transferring funds from KDI save to RIZE but hold some reservations as the bank doesn't have many branches in Malaysia
virtualgay
post Apr 19 2023, 11:17 PM

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QUOTE(jerantut2011 @ Apr 19 2023, 10:51 PM)
Has anyone successfully withdraw from RIZE account? I'm thinking of transferring funds from KDI save to RIZE but hold some reservations as the bank doesn't have many branches in Malaysia
*
yes
transfer money to other bank no issue
transfer money pay credit card no issue
NextDoorMan
post Apr 19 2023, 11:23 PM

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only get interest for money in savings pot? or?
xander2k8
post Apr 19 2023, 11:27 PM

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QUOTE(jerantut2011 @ Apr 19 2023, 10:51 PM)
Has anyone successfully withdraw from RIZE account? I'm thinking of transferring funds from KDI save to RIZE but hold some reservations as the bank doesn't have many branches in Malaysia
*
Why should you worried when you put in money in KDI yet don’t have any branches to withdraw 🤦‍♀️

You should only be worried if the banks are able to withdraw not connected to FPX
LuckyBai
post Apr 19 2023, 11:36 PM

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The profit rates are tier based and lower than conventional bank ..

Don't fall for that
Super2047
post Apr 19 2023, 11:45 PM

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user posted image

The rate is better than many MMF, and the best thing is protected by PIDM too.

user posted image
virtualgay
post Apr 20 2023, 12:36 AM

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QUOTE(Super2047 @ Apr 19 2023, 11:45 PM)
user posted image

The rate is better than many MMF, and the best thing is protected by PIDM too.

user posted image
*
good thing never last... only till end of august
i am hoping after august end, they still keep 4% for all amount
i dont need the first 5k 5% smile.gif
xander2k8
post Apr 20 2023, 03:30 AM

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QUOTE(LuckyBai @ Apr 19 2023, 11:36 PM)
The profit rates are tier based and lower than conventional bank ..

Don't fall for that
*
All banks are using tier rates these days 🤦‍♀️

It is only good for 1st 5k and then follow by UOB promo
PueRTeaA
post Apr 20 2023, 07:45 AM

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Morning try login my account still under processing....

Haiya....already 2 working day doh.gif
Super2047
post Apr 20 2023, 09:36 AM

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QUOTE(PueRTeaA @ Apr 20 2023, 07:45 AM)
Morning try login my account still under processing....

Haiya....already 2 working day doh.gif
*
How come? I registered last night, and able to deposit and transfer out the fund already.
TSikanbilis
post Apr 20 2023, 11:03 AM

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Finally able to order debit card.

Just need to update the profile mailing address.

This post has been edited by ikanbilis: Apr 20 2023, 11:14 AM
PueRTeaA
post Apr 20 2023, 11:03 AM

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QUOTE(Super2047 @ Apr 20 2023, 09:36 AM)
How come? I registered last night, and able to deposit and transfer out the fund already.
*
May be all staff on Holiday mood already. 11am try still same. May be need try luck on 25 April already. doh.gif

so those wording "within 2 working days", "24 hour", "Fast processing"...etc...is nice to see, once thing happen all can delay.
virtualgay
post Apr 20 2023, 11:05 AM

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do remember you need to pay 50 cents if you transfer money out from Rize to other account or even pay credit card

i remember reading it somewhere but during the time when i did my transfer i was not being prompt that it will charge me 50 cents so totally forget about it

i did a transfer of more than 5k then got charged with 50 cents sad.gif

user posted image
robt1013
post Apr 20 2023, 11:10 AM

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QUOTE(virtualgay @ Apr 20 2023, 11:05 AM)
do remember you need to pay 50 cents if you transfer money out from Rize to other account or even pay credit card

i remember reading it somewhere but during the time when i did my transfer i was not being prompt that it will charge me 50 cents so totally forget about it

i did a transfer of more than 5k then got charged with 50 cents sad.gif

user posted image
*
https: // www .rize.com.my/index.php/support#faq

FAQ stated more than 5k charge u RM0.50 drool.gif
LuckyBai
post Apr 20 2023, 11:18 AM

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QUOTE(xander2k8 @ Apr 20 2023, 03:30 AM)
All banks are using tier rates these days 🤦‍♀️

It is only good for 1st 5k and then follow by UOB promo
*
No.. If other banks that says 5000-10000 is 1% and 10001-50000 is 2%

so, if you have 20k in it, You will get 2% of the amount you have with the bank based on the eligible tier

Unlike Rize they you calculate based on

10k for 1%
Remaining balance for 2%
TSikanbilis
post Apr 20 2023, 11:26 AM

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QUOTE(robt1013 @ Apr 20 2023, 11:10 AM)
https: // www .rize.com.my/index.php/support#faq

FAQ stated more than 5k charge u RM0.50 drool.gif
*
Should have transferred RM4999 instead biggrin.gif
BWassup
post Apr 20 2023, 12:06 PM

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QUOTE(ikanbilis @ Apr 20 2023, 11:26 AM)
Should have transferred RM4999 instead biggrin.gif
*
Doing multiple transfers of RM5k or lower each will avoid the charges

This post has been edited by BWassup: Apr 20 2023, 12:11 PM
virtualgay
post Apr 20 2023, 01:15 PM

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QUOTE(ikanbilis @ Apr 20 2023, 11:26 AM)
Should have transferred RM4999 instead biggrin.gif
*
sometimes finger act faster than the brain
bangwall.gif bangwall.gif bangwall.gif bangwall.gif bangwall.gif
joice11
post Apr 20 2023, 01:29 PM

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QUOTE(virtualgay @ Apr 20 2023, 11:05 AM)
do remember you need to pay 50 cents if you transfer money out from Rize to other account or even pay credit card

i remember reading it somewhere but during the time when i did my transfer i was not being prompt that it will charge me 50 cents so totally forget about it

i did a transfer of more than 5k then got charged with 50 cents sad.gif

user posted image
*
so, yesterday i already can bk in RM20 and order the debit card, but the withdraw button is gray mean need maintance min RM20?
i can start bk in another RM4980 to enjoy the 5% right?
cause i never rceceive any email or notification on whether my application approve, all need to check sendiri?
robt1013
post Apr 20 2023, 01:42 PM

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sad...
KOEL
post Apr 20 2023, 01:54 PM

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QUOTE(joice11 @ Apr 20 2023, 01:29 PM)
so, yesterday i already can bk in RM20 and order the debit card, but the withdraw button is gray mean need maintance  min RM20?
i can start bk in another RM4980 to enjoy the 5% right?
cause i never rceceive any email or notification on whether my application approve, all need to check sendiri?
*
joice11
post Apr 20 2023, 02:09 PM

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QUOTE(robt1013 @ Apr 20 2023, 01:42 PM)
user posted image
sad...
*
alamak too fast action, just apply yesterday bangwall.gif
batman1172
post Apr 20 2023, 02:24 PM

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QUOTE(robt1013 @ Apr 20 2023, 01:42 PM)
user posted image
sad...
*
thanks. will bet RM20
can get back money if not win?
Super2047
post Apr 20 2023, 02:33 PM

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Just to ask, what's the point of getting this Rize debit card ya? If I need hard cash, I can transfer money from Rize to my bank and withdraw from there. If I want to buy things, I can use my existing cc. Can someone enlighten me pls 😅
!@#$%^
post Apr 20 2023, 02:42 PM

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QUOTE(Super2047 @ Apr 20 2023, 02:33 PM)
Just to ask, what's the point of getting this Rize debit card ya? If I need hard cash, I can transfer money from Rize to my bank and withdraw from there. If I want to buy things, I can use my existing cc. Can someone enlighten me pls 😅
*
to qualify for promo rate. otherwise u dun need it esp if u have other banks
xander2k8
post Apr 20 2023, 02:42 PM

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QUOTE(LuckyBai @ Apr 20 2023, 11:18 AM)
No.. If other banks that says 5000-10000 is 1% and 10001-50000 is 2%

so, if you have 20k in it, You will get 2% of the amount you have with the bank based on the eligible tier

Unlike Rize they you calculate based on

10k for 1%
Remaining balance for 2%
*
Most banks would not do 5000 tier 🤦‍♀️

Usually 1st 10k then 10-100k or 10-50k tier

Anyway UOB new promo trump Rize easily 🤦‍♀️
xander2k8
post Apr 20 2023, 02:43 PM

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QUOTE(Super2047 @ Apr 20 2023, 02:33 PM)
Just to ask, what's the point of getting this Rize debit card ya? If I need hard cash, I can transfer money from Rize to my bank and withdraw from there. If I want to buy things, I can use my existing cc. Can someone enlighten me pls 😅
*
Forced debit card in order for you to get the promo rates 🤦‍♀️
BWassup
post Apr 20 2023, 02:45 PM

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QUOTE(xander2k8 @ Apr 20 2023, 02:42 PM)
Most banks would not do 5000 tier 🤦‍♀️

Usually 1st 10k then 10-100k or 10-50k tier

Anyway UOB new promo trump Rize easily 🤦‍♀️
*
Is the UOB new promo the 5% one for Stash Account ending 30 April, or is there a new one that extends longer?
xander2k8
post Apr 20 2023, 02:53 PM

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QUOTE(BWassup @ Apr 20 2023, 02:45 PM)
Is the UOB new promo the 5% one for Stash Account ending 30 April, or is there a new one that extends longer?
*
There is a new at 6% but you need find the link to apply
Super2047
post Apr 20 2023, 03:16 PM

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QUOTE(xander2k8 @ Apr 20 2023, 02:42 PM)
Most banks would not do 5000 tier 🤦‍♀️

Usually 1st 10k then 10-100k or 10-50k tier

Anyway UOB new promo trump Rize easily 🤦‍♀️
*
Can share more how the UOB new promo works?
PueRTeaA
post Apr 20 2023, 03:21 PM

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QUOTE(joice11 @ Apr 20 2023, 02:09 PM)
alamak too fast action, just apply yesterday bangwall.gif
*
I apply on 18 Apr, but not yet approved. I think I qualify for this biggrin.gif

QUOTE(xander2k8 @ Apr 19 2023, 04:33 PM)
Because no banks in Malaysia offer 24/7 support already 🤦‍♀️

The most you can hope is 18/7
*
This morning 11am+ email the support, now already 3pm + but no reply, sure they got 18/7/365 support? confused.gif

If real 365 mean Public Holiday also got people work, some more today haven't holiday yet. doh.gif

This post has been edited by PueRTeaA: Apr 20 2023, 03:24 PM
xander2k8
post Apr 20 2023, 03:22 PM

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QUOTE(Super2047 @ Apr 20 2023, 03:16 PM)
Can share more how the UOB new promo works?
*
https://www.uob.com.my/personal/save/saving...ount/index.html


xander2k8
post Apr 20 2023, 03:27 PM

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QUOTE(PueRTeaA @ Apr 20 2023, 03:21 PM)
This morning 11am+  email the support, now already 3pm + but no reply, sure they got 18/7/365 support? :confused:

If real 365 mean Public Holiday also got people work, some more today haven't holiday yet. doh.gif
*
Like I said earlier HOPE 🤦‍♀️ so read properly

The problems today not lies in the bank but PMX himself for confusing and causing business to lose money by announcing an extra holiday and not fixing it 🤦‍♀️

This bank already failed as a customer expectation to have a reply instantly within 10 minutes using reply bot while an update should within 4 hours 🤦‍♀️

So it is already failed my standard test on how FI response Just forget about it only because it is not like you can earn so much from the limited 5%🤦‍♀️
BWassup
post Apr 20 2023, 03:27 PM

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QUOTE(xander2k8 @ Apr 20 2023, 02:53 PM)
There is a new at 6% but you need find the link to apply
*
https://www.uob.com.my/personal/save/saving...ount/index.html

Maximum Effective Interest Rate on the UOB One Account is 4.00% p.a. at RM100,000 deposit balance,
provided customers complete any of the 2 actions per month.

Effective Interest Rate of 3.60% p.a. for balance tier above RM100,000 is calculated based on RM125,000
deposit, provided customers complete any of the 2 actions per month.

Actions - salary credit, debit card usage, bill payment, fund transfer, direct debit.
Super2047
post Apr 20 2023, 03:30 PM

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QUOTE(xander2k8 @ Apr 20 2023, 02:42 PM)
Most banks would not do 5000 tier 🤦‍♀️

Usually 1st 10k then 10-100k or 10-50k tier

Anyway UOB new promo trump Rize easily 🤦‍♀️
*
user posted image

The best we can get is only 4% per annum, and we need to remember to perform so many actions in order to get the higher rate. What makes you say it's better than Rize?

This post has been edited by Super2047: Apr 20 2023, 03:32 PM
xander2k8
post Apr 20 2023, 03:42 PM

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QUOTE(Super2047 @ Apr 20 2023, 03:30 PM)
user posted image

The best we can get is only 4% per annum, and we need to remember to perform so many actions in order to get the higher rate. What makes you say it's better than Rize?
*
It is only 2 actions which you used frequently like pay bills and account transfers 🤦‍♀️

It is because the amount earn in total not like Rize only on promo rates till August and with lousy customer support 🤦‍♀️
Super2047
post Apr 20 2023, 03:54 PM

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QUOTE(xander2k8 @ Apr 20 2023, 03:42 PM)
It is only 2 actions which you used frequently like pay bills and account transfers 🤦‍♀️

It is because the amount earn in total not like Rize only on promo rates till August and with lousy customer support 🤦‍♀️
*
If I put in RM200k to UOB one and perform the 2 actions, how much interest I will be getting?
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post Apr 20 2023, 03:57 PM

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QUOTE(Super2047 @ Apr 20 2023, 03:54 PM)
If I put in RM200k to UOB one and perform the 2 actions, how much interest I will be getting?
*
You calculate yourself 🤦‍♀️ but with 200k I suggest to put the max 100k for it and then 100k in another banks that gives similar interests
BWassup
post Apr 20 2023, 04:09 PM

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QUOTE(xander2k8 @ Apr 20 2023, 03:57 PM)
You calculate yourself 🤦‍♀️ but with 200k I suggest to put the max 100k for it and then 100k in another banks that gives similar interests
*
Most physical banks (i.e. excluding digital banks like Rize) have a limit of 100k to earn high interest rates. Above that, rates drop. And all require you to do some actions too! These features are not unique to UOB.

Think UOB 4% on 100k is the highest amongst physical banks currently. RHB Smart Account maximum rate is 3.35% on 100k; OCBC 3.1% on 100k.
xander2k8
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QUOTE(BWassup @ Apr 20 2023, 04:09 PM)
Most physical banks (i.e. excluding digital banks like Rize) have a limit of 100k to earn high interest rates. Above that, rates drop. And all require you to do some actions too! These features are not unique to UOB.

Think UOB 4% on 100k is the highest amongst physical banks currently. RHB Smart Account maximum rate is 3.35% on 100k; OCBC 3.1% on 100k.
*
That’s why I say put only 100k in a single banks to get the maximum rates 🤦‍♀️ as banks are not stupid to give higher rates for higher savers

Yes UOB, RHB, OCBC and HLB will always out do one and other those rates hence which is why one constantly have to check monthly but it is only worth it if one have 100k cash in hand otherwise it is negligible
xperiaDROID
post Apr 20 2023, 04:45 PM

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QUOTE(dlttdltt @ Apr 18 2023, 12:03 PM)
user posted image
user posted image
Is this the normal message?  Acc locked?  Trying to log in after signing up.
*
QUOTE(dlttdltt @ Apr 18 2023, 04:58 PM)
Called them and found out why. Reason is I put unemployed and they say cannot proceed to open acc. Good la forgot that banks don't like ppl who don't work..
*
Banks generally discriminate unemployed individuals, basically the "Unemployed" option in the employment detail section is there for decoration, so it wouldn't look too obvious that they actually discriminate on first glance. When they reject your application, they can just say you don't fulfill their "internal policy".

But Al Rajhi is worse, just like some other foreign banks, they tend to discriminate self employed individuals too, so if you're something like a gig worker you'll definitely be rejected because they don't understand what is "gig".

QUOTE(PueRTeaA @ Apr 19 2023, 10:43 AM)
IC. I tot Online Banking != Digital Banking. Online Bank and Digital bank is 2 different entity.

To operate Online Bank = Need bank license.

To operate Digital Bank =  Need Digital Bank license, that why 5 new Digital Bank license was awarded last year.

=================================

If I understand correctly, now seem for existing Bank to operate Digital Bank = No new license require. confused.gif

So soon or later Tiger, Sotong bank will have new Digital bank App soon?
*
There's no need for banks to make a new app just to offer "digital bank" service, those banks who did that are all unreliable and if there's something wrong with your account you're screwed because everything can only be done via the app, some can't even provide debit cards which is worse, I would say they're doomed to fail because of the small userbase and they don't seem to be serious in improving too.

Banks nowadays (HSBC excluded) already provide seamless online account opening via their current app or website without visiting a branch, this method is the way to go because you can still visit the branch when things go wrong.

This post has been edited by xperiaDROID: Apr 20 2023, 04:48 PM
xander2k8
post Apr 20 2023, 04:50 PM

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QUOTE(xperiaDROID @ Apr 20 2023, 04:45 PM)
Banks generally discriminate unemployed individuals, basically the "Unemployed" option in the employment detail section is there for decoration, so it wouldn't look too obvious that they actually discriminate on first glance. When they reject your application, they can just say you don't fulfill their "internal policy".

But Al Rajhi is worse, just like some other foreign banks, they tend to discriminate self employed individuals too, so if you're something like a gig worker you'll definitely be rejected because they don't understand what is "gig".
There's no need for banks to make a new app just to offer "digital bank" service, those banks who did that are all unreliable and if there's something wrong with your account you're screwed because everything can only be done via the app, some can't even provide debit cards which is worse, I would say they're doomed to fail because of the small userbase and they don't seem to be serious in improving too.

Banks nowadays (HSBC excluded) already provide seamless online account opening via their current app or website without visiting a branch, this method is the way to go because you can still visit the branch when things go wrong.
*
The discrimination is because applicant risk assessment failed and prone to misuse and defaults 🤦‍♀️
NoNameSoldier
post Apr 20 2023, 04:53 PM

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when problems come... BNM will say they did not authorise Rize to provide or receive money for savings purpose.

BNM encourages the public always check with rightful channels.
BWassup
post Apr 20 2023, 04:55 PM

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QUOTE(BWassup @ Apr 20 2023, 04:09 PM)
Most physical banks (i.e. excluding digital banks like Rize) have a limit of 100k to earn high interest rates. Above that, rates drop. And all require you to do some actions too! These features are not unique to UOB.

Think UOB 4% on 100k is the highest amongst physical banks currently. RHB Smart Account maximum rate is 3.35% on 100k; OCBC 3.1% on 100k.
*
On 2nd thoughts, the UOB structure has it's drawbacks. It works best if you place 100k exactly. No more, no less.

If your average is less than 100k, you earn less e.g. if 50k earn only 2%, if 75k, earn 3.33%. smile.gif


Super2047
post Apr 20 2023, 04:55 PM

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QUOTE(BWassup @ Apr 20 2023, 04:09 PM)
Most physical banks (i.e. excluding digital banks like Rize) have a limit of 100k to earn high interest rates. Above that, rates drop. And all require you to do some actions too! These features are not unique to UOB.

Think UOB 4% on 100k is the highest amongst physical banks currently. RHB Smart Account maximum rate is 3.35% on 100k; OCBC 3.1% on 100k.
*
I guess if someone with more than RM100k, the best thing is to park RM100K at UOB, the rest at KDI biggrin.gif (after August 31)
xander2k8
post Apr 20 2023, 05:50 PM

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QUOTE(NoNameSoldier @ Apr 20 2023, 04:53 PM)
when problems come... BNM will say they did not authorise Rize to provide or receive money for savings purpose.

BNM encourages the public always check with rightful channels.
*
BNM approved them via Al Rajhi Bank PDS 🤦‍♀️ hence there is should not be any dispute on that 🤦‍♀️

The problem lies more tech and support team which is non existent at best as they leveraging on Al Rajhi IT team

QUOTE(Super2047 @ Apr 20 2023, 04:55 PM)
I guess if someone with more than RM100k, the best thing is to park RM100K at UOB, the rest at KDI biggrin.gif (after August 31)
*
Not KDI but Versa because their base net return since Feb has been consistently returning 3.95% 🤦‍♀️

Super2047
post Apr 20 2023, 05:57 PM

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QUOTE(xander2k8 @ Apr 20 2023, 05:50 PM)
BNM approved them via Al Rajhi Bank PDS 🤦‍♀️ hence there is should not be any dispute on that 🤦‍♀️

The problem lies more tech and support team which is non existent at best as they leveraging on Al Rajhi IT team
Not KDI but Versa because their base net return since Feb has been consistently returning 3.95% 🤦‍♀️
*
Versa 3.95% until june only. back to 3.55% after that...but lose out to KDI in depositing and withdrawal..
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post Apr 20 2023, 06:02 PM

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QUOTE(Super2047 @ Apr 20 2023, 05:57 PM)
Versa 3.95% until june only. back to 3.55% after that...but lose out to KDI in depositing and withdrawal..
*
user posted image

4% is until June 🤦‍♀️ 3.95% is actual the base net return since Feb 🤦‍♀️

3.55% is January base net return as the base net return changes monthly after distribution is paid out 🤦‍♀️

As long as the fund size is at 1.2billion it is easy for them give out 3.8% consistently with the current OPR

This post has been edited by xander2k8: Apr 20 2023, 06:09 PM
PueRTeaA
post Apr 20 2023, 07:57 PM

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QUOTE(xperiaDROID @ Apr 20 2023, 04:45 PM)
Banks generally discriminate unemployed individuals, basically the "Unemployed" option in the employment detail section is there for decoration, so it wouldn't look too obvious that they actually discriminate on first glance. When they reject your application, they can just say you don't fulfill their "internal policy".

But Al Rajhi is worse, just like some other foreign banks, they tend to discriminate self employed individuals too, so if you're something like a gig worker you'll definitely be rejected because they don't understand what is "gig".
There's no need for banks to make a new app just to offer "digital bank" service, those banks who did that are all unreliable and if there's something wrong with your account you're screwed because everything can only be done via the app, some can't even provide debit cards which is worse, I would say they're doomed to fail because of the small userbase and they don't seem to be serious in improving too.

Banks nowadays (HSBC excluded) already provide seamless online account opening via their current app or website without visiting a branch, this method is the way to go because you can still visit the branch when things go wrong.
*
Al Rajhi bank have at least 2 mobile banking App, alrajhi@24seven & alrajhi bank, rize is another new app, does it sound reliable?

BTW, I fill self-employed, kena discriminate too confused.gif may be that the reason my account take so long to process... doh.gif

Morning email support already but until now no reply, this is good time to test how reliable for their 24 hour support team before dump in money. biggrin.gif
NoNameSoldier
post Apr 20 2023, 08:18 PM

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QUOTE(xander2k8 @ Apr 20 2023, 05:50 PM)
BNM approved them via Al Rajhi Bank PDS 🤦‍♀️ hence there is should not be any dispute on that 🤦‍♀️

The problem lies more tech and support team which is non existent at best as they leveraging on Al Rajhi IT team
Not KDI but Versa because their base net return since Feb has been consistently returning 3.95% 🤦‍♀️
*
BNM only authorized All Rajhi bank ..
Beside saying POWERED BY AL RAJHI BANK, there was no declarations and commitment saying they are part of the bank or whatsoever


BWassup
post Apr 20 2023, 09:13 PM

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QUOTE(NoNameSoldier @ Apr 20 2023, 08:18 PM)
BNM only authorized All Rajhi bank ..
Beside saying POWERED BY AL RAJHI BANK, there was no declarations and commitment saying they are part of the bank or whatsoever
*
How did they get PIDM if not under Al Rajii?
TSikanbilis
post Apr 21 2023, 01:29 AM

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QUOTE(virulence @ Apr 19 2023, 03:38 PM)
Under promotions on their website has a link to tnc:
https://www.rize.com.my/index.php/promotions#

No mention that debit card is compulsory under tnc:
https://www.rize.com.my/application/themes/...OTICE_Final.pdf
*
Reply from Rize CS regarding debit card compulsory to enjoy 5% rate

Attached Image



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post Apr 21 2023, 01:46 AM

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QUOTE(ikanbilis @ Apr 21 2023, 01:29 AM)
Reply from Rize CS regarding debit card compulsory to enjoy 5% rate

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*
it is written clearly in the t&c
xander2k8
post Apr 21 2023, 04:33 AM

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QUOTE(NoNameSoldier @ Apr 20 2023, 08:18 PM)
BNM only authorized All Rajhi bank ..
Beside saying POWERED BY AL RAJHI BANK, there was no declarations and commitment saying they are part of the bank or whatsoever
*
PIDM coverage and the card issued by Al Rajhi bank with their contact details and registered company and address under it 🤦‍♀️

They don’t need to say it because it is registered under Al Rajhi just like MAE 🤦‍♀️

QUOTE(BWassup @ Apr 20 2023, 09:13 PM)
How did they get PIDM if not under Al Rajii?
*
Yes that is right they are using PIDM coverage under Al Rajhi
PueRTeaA
post Apr 21 2023, 08:32 AM

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QUOTE(xander2k8 @ Apr 21 2023, 04:33 AM)
PIDM coverage and the card issued by Al Rajhi bank with their contact details and registered company and address under it 🤦‍♀️

They don’t need to say it because it is registered under Al Rajhi just like MAE 🤦‍♀️
Yes that is right they are using PIDM coverage under Al Rajhi
*
https://www.pidm.gov.my/en/how-we-protect-y...em/member-banks

The PIDM registered bank is "Al Rajhi Banking & Investment Corporation (Malaysia) Berhad"

For Al Rajhi Bank, how can the wording "Investment" use for PIDM as usually investment banking not cover for PIDM confused.gif confused.gif confused.gif
They can merge the conventional banking and Investment bank become 1 entity and get PIDM cover confused.gif

For local bank, usually conventional bank and investment bank is 2 different entity.
For this case, if the Al Rajhi Bank investment business invest in Grade C Bond and ''zhap lap'' which affect their conventional banking and Digital Banking(Rize), do we still get PIDM cover?

-----------------------------------------------------
Bottom also got the notes, Investment bank can not be a member of PIDM.

Non-Member Institutions:
Investment banks
Overseas branches of member banks
Development financial institutions and cooperative banks
All non-bank financial intermediaries such as provident and pension funds, co-operative societies, housing credit institutions and building societies which are not supervised or regulated by Bank Negara Malaysia

This post has been edited by PueRTeaA: Apr 21 2023, 08:53 AM
SUSBrookLes
post Apr 21 2023, 09:39 AM

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Anyone have major issue scanning ic? Why they cannot just allow user to manually take a photo. Really stupid and troublesome.

And I am a gamer so if I cannot do it most ppl cannot do it too.
confusedway
post Apr 21 2023, 10:22 AM

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QUOTE(PueRTeaA @ Apr 21 2023, 08:32 AM)
https://www.pidm.gov.my/en/how-we-protect-y...em/member-banks

The PIDM registered bank is "Al Rajhi Banking & Investment Corporation (Malaysia) Berhad"

For Al Rajhi Bank, how can the wording "Investment" use for PIDM as usually investment banking not cover for PIDM confused.gif  confused.gif  confused.gif
They can merge the conventional banking and Investment bank become 1 entity and get PIDM cover confused.gif

For local bank, usually conventional bank and investment bank is 2 different entity.
For this case, if the Al Rajhi Bank investment business invest in Grade C Bond and ''zhap lap'' which affect their conventional banking and Digital Banking(Rize), do we still get PIDM cover?

-----------------------------------------------------
Bottom also got the notes, Investment bank can not be a member of PIDM.

Non-Member Institutions:
Investment banks
Overseas branches of member banks
Development financial institutions and cooperative banks
All non-bank financial intermediaries such as provident and pension funds, co-operative societies, housing credit institutions and building societies which are not supervised or regulated by Bank Negara Malaysia
*
Bro, PIDM protect the 'product' bank offer eg saving account etc... but not the whole banking entity, which you mentioned investment banking are not part of the product that is covered under PIDM... some banks like sotong and harimau bank also offers products that not covered under PIDM, so can we say harimau bank saving account are not cover or protected by PIDM???
dwRK
post Apr 21 2023, 10:59 AM

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QUOTE(BrookLes @ Apr 21 2023, 09:39 AM)
Anyone have major issue scanning ic? Why they cannot just allow user to manually take a photo. Really stupid and troublesome.

And I am a gamer so if I cannot do it most ppl cannot do it too.
*
manual can photoshop...

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post Apr 21 2023, 11:03 AM

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QUOTE(BrookLes @ Apr 21 2023, 09:39 AM)
Anyone have major issue scanning ic? Why they cannot just allow user to manually take a photo. Really stupid and troublesome.

And I am a gamer so if I cannot do it most ppl cannot do it too.
*
I guess you need photography skills instead of gaming skills

TSikanbilis
post Apr 21 2023, 11:18 AM

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QUOTE(PueRTeaA @ Apr 21 2023, 08:32 AM)
https://www.pidm.gov.my/en/how-we-protect-y...em/member-banks

The PIDM registered bank is "Al Rajhi Banking & Investment Corporation (Malaysia) Berhad"

For Al Rajhi Bank, how can the wording "Investment" use for PIDM as usually investment banking not cover for PIDM confused.gif  confused.gif  confused.gif
They can merge the conventional banking and Investment bank become 1 entity and get PIDM cover confused.gif

For local bank, usually conventional bank and investment bank is 2 different entity.
For this case, if the Al Rajhi Bank investment business invest in Grade C Bond and ''zhap lap'' which affect their conventional banking and Digital Banking(Rize), do we still get PIDM cover?

-----------------------------------------------------
Bottom also got the notes, Investment bank can not be a member of PIDM.

Non-Member Institutions:
Investment banks
Overseas branches of member banks
Development financial institutions and cooperative banks
All non-bank financial intermediaries such as provident and pension funds, co-operative societies, housing credit institutions and building societies which are not supervised or regulated by Bank Negara Malaysia
*
I have updated the Rize PDS on my #1 post.

If you still have doubt about their pidm coverage you can always check with pidm itself at info@pidm.gov.my
joice11
post Apr 21 2023, 11:24 AM

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QUOTE(ikanbilis @ Apr 21 2023, 01:29 AM)
Reply from Rize CS regarding debit card compulsory to enjoy 5% rate

Attached Image
*
may i know what is this profit rate and agency fee ?
TSikanbilis
post Apr 21 2023, 11:32 AM

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QUOTE(joice11 @ Apr 21 2023, 11:24 AM)
may i know what is this profit rate and agency fee ?
*
This profit rate is applicable to your account if you don’t subscribe to their debit card.

Agency fee is illustrated on the PDS of my #1 post.
PueRTeaA
post Apr 21 2023, 12:01 PM

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My account Opening still pending, my review for this bank doh.gif

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post Apr 21 2023, 12:39 PM

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QUOTE(PueRTeaA @ Apr 21 2023, 08:32 AM)
https://www.pidm.gov.my/en/how-we-protect-y...em/member-banks

The PIDM registered bank is "Al Rajhi Banking & Investment Corporation (Malaysia) Berhad"

For Al Rajhi Bank, how can the wording "Investment" use for PIDM as usually investment banking not cover for PIDM :confused:  :confused:  :confused:
They can merge the conventional banking and Investment bank become 1 entity and get PIDM cover :confused:

For local bank, usually conventional bank and investment bank is 2 different entity.
For this case, if the Al Rajhi Bank investment business invest in Grade C Bond and ''zhap lap'' which affect their conventional banking and Digital Banking(Rize), do we still get PIDM cover?

-----------------------------------------------------
Bottom also got the notes, Investment bank can not be a member of PIDM.

Non-Member Institutions:
Investment banks
Overseas branches of member banks
Development financial institutions and cooperative banks
All non-bank financial intermediaries such as provident and pension funds, co-operative societies, housing credit institutions and building societies which are not supervised or regulated by Bank Negara Malaysia
*
It is just the name only 🤦‍♀️ as long as BNM give them a banking license doesn’t matter because PIDM coverage is not based on company but specific products itself 🤦‍♀️

QUOTE(BrookLes @ Apr 21 2023, 09:39 AM)
Anyone have major issue scanning ic? Why they cannot just allow user to manually take a photo. Really stupid and troublesome.

And I am a gamer so if I cannot do it most ppl cannot do it too.
*
Not stupid and troublesome when the ekyc scanning rules rules are set by BNM as to capture actual live scan of the ID 🤦‍♀️

QUOTE(confusedway @ Apr 21 2023, 10:22 AM)
Bro, PIDM protect the 'product' bank offer eg saving account etc... but not the whole banking entity, which you mentioned investment banking are not part of the product that is covered under PIDM... some banks like sotong and harimau bank also offers products that not covered under PIDM, so can we say harimau bank saving account are not cover or protected by PIDM???
*
Yes that’s why some ppl doesn’t understand between product and entity 🤦‍♀️ BNM license to entity while PIDM cover only specific product and doesn’t cover for the entire banks

Remember that the Sotong bank is involved with the CS bonds yet does PIDM cover them 🤦‍♀️ is a very good example of your illustration 👏
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post Apr 21 2023, 12:49 PM

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Are you guys talking about whether this Rize fund is protected by PIDM?
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post Apr 21 2023, 12:54 PM

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QUOTE(Super2047 @ Apr 21 2023, 12:49 PM)
user posted image

Are you guys talking about whether this Rize fund is protected by PIDM?
*
Someone is confused because of the entity and not the product 🤦‍♀️ which is being covered by PIDM as they are mandated only to cover all registered and licensed banks by BNM on savings and FD products only with the exception of BSN savings and FD which is covered by the govt itself
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post Apr 21 2023, 01:10 PM

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QUOTE(xander2k8 @ Apr 21 2023, 12:54 PM)
Someone is confused because of the entity and not the product 🤦‍♀️ which is being covered by PIDM as they are mandated only to cover all registered and licensed banks by BNM on savings and FD products only with the exception of BSN savings and FD which is covered by the govt itself
*
Damm, seem PIDM just a marketing gimmick, bank sell 1 product under PIDM, then keep promote we are under PIDM, then sell other 99 product no cover see which customer will fall into doh.gif

Is like shipee discount voucher giv u 99% but max cap at RM 1 biggrin.gif
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QUOTE(PueRTeaA @ Apr 21 2023, 01:10 PM)
Damm, seem PIDM just a marketing gimmick, bank sell 1 product under PIDM, then keep promote we are under PIDM, then sell other 99 product no cover see which customer will fall into doh.gif

Is like shipee discount voucher giv u 99% but max cap at RM 1 biggrin.gif
*
to trick stupid consumers who fall for it
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post Apr 21 2023, 01:16 PM

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QUOTE(PueRTeaA @ Apr 21 2023, 12:01 PM)
My account Opening still pending, my review for this bank doh.gif

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Bro, your case is a bit weird la. I successfully opened the account the same day, and I also helped my wife to successfully open her account even though it takes slightly few hours more to process hers. Besides, I also call the CS up to double confirm how to get the promo rate and the response was fast and accurate. In fact after using Rize App for some time, i quite like the interface and how fast the app react. To be, I am pretty happy with them except if they end their promo rate after Aug 31 biggrin.gif

This post has been edited by Super2047: Apr 21 2023, 01:17 PM
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post Apr 21 2023, 01:19 PM

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QUOTE(PueRTeaA @ Apr 21 2023, 12:01 PM)
My account Opening still pending, my review for this bank doh.gif

Interest High  ✔️
Account Opening within 2 working days ❌
24/365 email support ❌
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QUOTE(Super2047 @ Apr 21 2023, 01:16 PM)
Bro, your case is a bit weird la. I successfully opened the account the same day, and I also helped my wife to successfully open her account even though it takes slightly few hours more to process hers. Besides, I also call the CS up to double confirm how to get the promo rate and the response was fast and accurate. In fact after using Rize App for some time, i quite like the interface and how fast the app react. To be, I am pretty happy with them except if they end their promo rate after Aug 31 biggrin.gif
*
why dun u call and ask? maybe ur identity is flagged for some reason.
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post Apr 21 2023, 01:26 PM

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QUOTE(PueRTeaA @ Apr 21 2023, 01:10 PM)
Damm, seem PIDM just a marketing gimmick, bank sell 1 product under PIDM, then keep promote we are under PIDM, then sell other 99 product no cover see which customer will fall into doh.gif

Is like shipee discount voucher giv u 99% but max cap at RM 1 biggrin.gif
*
If you want blame the banks for using it as marketing blame it on BNM 🤦‍♀️ as PIDM is only is to covered the sum insured set by BNM on certain products and any marketed using the name PIDM it is BNM fault not to regulate it on the marketing standpoint use of it

Customer fall into it only for one reason not financially savvy enough and be too greedy 🤦‍♀️ as you got to hand it to Shipee as they innovative to use max cap but yet ppl blinded by the greed with 99% without reading the t and c 🤦‍♀️

QUOTE(!@#$%^ @ Apr 21 2023, 01:14 PM)
to trick stupid consumers who fall for it
*
Not all consumers are financial savvy in the 1st place 🤦‍♀️ otherwise we won’t see the rise of the scams
PueRTeaA
post Apr 21 2023, 01:26 PM

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QUOTE(Super2047 @ Apr 21 2023, 01:16 PM)
Bro, your case is a bit weird la. I successfully opened the account the same day, and I also helped my wife to successfully open her account even though it takes slightly few hours more to process hers. Besides, I also call the CS up to double confirm how to get the promo rate and the response was fast and accurate. In fact after using Rize App for some time, i quite like the interface and how fast the app react. To be, I am pretty happy with them except if they end their promo rate after Aug 31 biggrin.gif
*
I fill self-employed. May be they don't like self-employed as someone mention bank got discriminate self-employed customer. hmm.gif

QUOTE(!@#$%^ @ Apr 21 2023, 01:19 PM)
why dun u call and ask? maybe ur identity is flagged for some reason.
*
I do email them, no update. Just now 1:21pm try login still in processing....I registered on 18 April, as the App mention max 1-2 working day, haiz

user posted image

This post has been edited by PueRTeaA: Apr 21 2023, 01:28 PM
Super2047
post Apr 21 2023, 01:32 PM

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QUOTE(PueRTeaA @ Apr 21 2023, 01:26 PM)
I fill self-employed. May be they don't like self-employed as someone mention bank got discriminate self-employed customer. hmm.gif
I do email them, no update. Just now 1:21pm try login still in processing....I registered on 18 April, as the App mention max 1-2 working day, haiz

user posted image
*
I registered as self employed too and no problem biggrin.gif may be you bazi not ngam with Rize ...hahahaha
xander2k8
post Apr 21 2023, 01:44 PM

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QUOTE(PueRTeaA @ Apr 21 2023, 01:26 PM)
I fill self-employed. May be they don't like self-employed as someone mention bank got discriminate self-employed customer. hmm.gif
I do email them, no update. Just now 1:21pm try login still in processing....I registered on 18 April, as the App mention max 1-2 working day, haiz

user posted image
*
Likely is your ekyc failed with ID scan

Call them on Tuesday and ask why
TSikanbilis
post Apr 21 2023, 01:57 PM

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QUOTE(PueRTeaA @ Apr 21 2023, 01:26 PM)
I fill self-employed. May be they don't like self-employed as someone mention bank got discriminate self-employed customer. hmm.gif
I do email them, no update. Just now 1:21pm try login still in processing....I registered on 18 April, as the App mention max 1-2 working day, haiz

user posted image
*
If you do nothing they also do nothing.

I also waited one week and heard nothing from them. I emailed to ask then only they told me my scanned IC not clear and ask me to scan again.

I re-apply again and within 2 minutes my account is ready.
batman1172
post Apr 21 2023, 02:13 PM

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You all dare put money in this bank? shop also don't have. the extra 1% more interest not worth the risk.
Super2047
post Apr 21 2023, 02:19 PM

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QUOTE(batman1172 @ Apr 21 2023, 02:13 PM)
You all dare put money in this bank? shop also don't have. the extra 1% more interest not worth the risk.
*
Dare when i see this line biggrin.gif

user posted image
SUSBrookLes
post Apr 21 2023, 02:22 PM

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QUOTE(batman1172 @ Apr 21 2023, 02:13 PM)
You all dare put money in this bank? shop also don't have. the extra 1% more interest not worth the risk.
*
Well you are only putting in RM5000.
But if they want to scan ic also so mafan then forget it.
nexona88
post Apr 21 2023, 02:30 PM

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QUOTE(Super2047 @ Apr 21 2023, 02:19 PM)
Dare when i see this line biggrin.gif

user posted image
*
Hopefully they not abusing the PIDM name...

Since riding on parent AlRajhi Bank only 😁
batman1172
post Apr 21 2023, 02:36 PM

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QUOTE(BrookLes @ Apr 21 2023, 02:22 PM)
Well you are only putting in RM5000.
But if they want to scan ic also so mafan then forget it.
*
when work let me know ya
I will invest RM20 for free gift jackpot
vhs
post Apr 21 2023, 02:37 PM

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Never seen this bank as one of the licensed digital bank before.


https://www.bnm.gov.my/-/digital-bank-5-licences

Bank Negara Malaysia (BNM) wishes to announce the five successful applicants for the digital bank licences as approved by the Minister of Finance Malaysia.

A. The following applicants are to be licensed under the Financial Services Act 2013 (FSA):

a consortium of Boost Holdings Sdn. Bhd. and RHB Bank Berhad;

a consortium led by GXS Bank Pte. Ltd. and Kuok Brothers Sdn. Bhd; and

a consortium led by Sea Limited and YTL Digital Capital Sdn Bhd.

B. The following applicants are to be licensed under the Islamic Financial Services Act 2013 (IFSA):

a consortium of AEON Financial Service Co., Ltd., AEON Credit Service (M) Berhad and MoneyLion Inc.; and

a consortium led by KAF Investment Bank Sdn. Bhd.
Super2047
post Apr 21 2023, 02:44 PM

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QUOTE(nexona88 @ Apr 21 2023, 02:30 PM)
Hopefully they not abusing the PIDM name...

Since riding on parent AlRajhi Bank only 😁
*
user posted image

actually it's a savings account, so it's not surprising it's protected under PIDM. It would be otherwise.
confusedway
post Apr 21 2023, 02:45 PM

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QUOTE(xperiaDROID @ Apr 20 2023, 04:45 PM)
There's no need for banks to make a new app just to offer "digital bank" service,
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QUOTE(vhs @ Apr 21 2023, 02:37 PM)
Never seen this bank as one of the licensed digital bank before.
https://www.bnm.gov.my/-/digital-bank-5-licences

Bank Negara Malaysia (BNM) wishes to announce the five successful applicants for the digital bank licences as approved by the Minister of Finance Malaysia.

A. The following applicants are to be licensed under the Financial Services Act 2013 (FSA):

a consortium of Boost Holdings Sdn. Bhd. and RHB Bank Berhad;

a consortium led by GXS Bank Pte. Ltd. and Kuok Brothers Sdn. Bhd; and

a consortium led by Sea Limited and YTL Digital Capital Sdn Bhd.

B. The following applicants are to be licensed under the Islamic Financial Services Act 2013 (IFSA):

a consortium of AEON Financial Service Co., Ltd., AEON Credit Service (M) Berhad and MoneyLion Inc.; and

a consortium led by KAF Investment Bank Sdn. Bhd.
*
This post has been edited by confusedway: Apr 21 2023, 02:46 PM
nexona88
post Apr 21 2023, 02:48 PM

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QUOTE(Super2047 @ Apr 21 2023, 02:44 PM)
user posted image

actually it's a savings account, so it's not surprising it's protected under PIDM. It would be otherwise.
*
I think the savings account under AlRajhi Bank but on different platform... In this case Rize

Something like that...

xander2k8
post Apr 21 2023, 03:33 PM

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QUOTE(batman1172 @ Apr 21 2023, 02:13 PM)
You all dare put money in this bank? shop also don't have. the extra 1% more interest not worth the risk.
*
Otherwise why do you think why TNG, Boost and GrabPay doesn’t have shop why ppl still put in money and use 🤦‍♀️

It is not like you put all your money into it just a portion of your savings as you think have shop means stability and won’t collapse 🤦‍♀️ CS have shown you otherwise if if they got shop 🤦‍♀️

QUOTE(vhs @ Apr 21 2023, 02:37 PM)
Never seen this bank as one of the licensed digital bank before.
https://www.bnm.gov.my/-/digital-bank-5-licences

Bank Negara Malaysia (BNM) wishes to announce the five successful applicants for the digital bank licences as approved by the Minister of Finance Malaysia.

A. The following applicants are to be licensed under the Financial Services Act 2013 (FSA):

a consortium of Boost Holdings Sdn. Bhd. and RHB Bank Berhad;

a consortium led by GXS Bank Pte. Ltd. and Kuok Brothers Sdn. Bhd; and

a consortium led by Sea Limited and YTL Digital Capital Sdn Bhd.

B. The following applicants are to be licensed under the Islamic Financial Services Act 2013 (IFSA):

a consortium of AEON Financial Service Co., Ltd., AEON Credit Service (M) Berhad and MoneyLion Inc.; and

a consortium led by KAF Investment Bank Sdn. Bhd.
*
Anyone can be a digital bank as long as the money is transacted through licensed bank itself 🤦‍♀️ in this case it is through Al Rajhi

Even TnG can be a digital bank as long they are partnering one with bank license holder currently

QUOTE(nexona88 @ Apr 21 2023, 02:48 PM)
I think the savings account under AlRajhi Bank but on different platform... In this case Rize

Something like that...
*
Yes as the actual physical money is transacted through Al Rajhi network while the execution is done through Rize while piggybacking and collecting just the data from Al Rajhi hence Rize Platform which doesn’t have or hold the actual money
wan7075
post Apr 21 2023, 04:02 PM

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QUOTE(jiaen0509 @ Apr 12 2023, 11:08 AM)
Option 1: First 8 Free - Any subsequent withdrawal after 8 times will be charged RM 0.50
Option 2: RM8 Unlimited Withdrawals
*
Bankcard RM10, first year free, 8 ATM withdrawals free monthly + 9th onwards : 0.50 each

may i confirm do it mean the ATM withdrawal through MEPS is free for 8x monthly?
xander2k8
post Apr 21 2023, 04:08 PM

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QUOTE(wan7075 @ Apr 21 2023, 04:02 PM)
Bankcard RM10, first year free, 8 ATM withdrawals free monthly + 9th onwards : 0.50 each

may i confirm do it mean the ATM withdrawal through MEPS is free for 8x monthly?
*
Better check with your bank issuance card as some banks known not to honour it and force you take option 2 instead 🤦‍♀️
nexona88
post Apr 21 2023, 04:42 PM

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QUOTE(xander2k8 @ Apr 21 2023, 03:33 PM)
Yes as the actual physical money is transacted through Al Rajhi network while the execution is done through Rize while piggybacking and collecting just the data from Al Rajhi hence Rize Platform which doesn’t have or hold the actual money
*
so it's kinda safe then...

only is the data being "exploited" for their marketing & others purposes
virulence
post Apr 21 2023, 04:44 PM

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QUOTE(ikanbilis @ Apr 21 2023, 01:29 AM)
Reply from Rize CS regarding debit card compulsory to enjoy 5% rate

Attached Image
*
I spoke to their Customer Support earlier and she told me it isn't necessary to have debit card for special profit rates so this subject is rather confusing. Even their T&C on website has no mention of debit card:
https://www.rize.com.my/application/themes/...OTICE_Final.pdf


nexona88
post Apr 21 2023, 04:50 PM

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QUOTE(virulence @ Apr 21 2023, 04:44 PM)
I spoke to their Customer Support earlier and she told me it isn't necessary to have debit card for special profit rates so this subject is rather confusing. Even their T&C on website has no mention of debit card:
https://www.rize.com.my/application/themes/...OTICE_Final.pdf
*
maybe the CS didn't get the latest memo??

or the people in the bank / CS departments also confused too cool2.gif
virulence
post Apr 21 2023, 04:54 PM

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QUOTE(nexona88 @ Apr 19 2023, 08:28 PM)
Misleading information given by them

Anyone who read it as if it's available 24/7
*
you can check Support under FAQ on their website, it does state their Support team operates 24/7
TSikanbilis
post Apr 21 2023, 05:00 PM

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QUOTE(virulence @ Apr 21 2023, 04:44 PM)
I spoke to their Customer Support earlier and she told me it isn't necessary to have debit card for special profit rates so this subject is rather confusing. Even their T&C on website has no mention of debit card:
https://www.rize.com.my/application/themes/...OTICE_Final.pdf
*
Yes indeed it is very confusing as there are 2 different amended TnCs as below:

https://www.rize.com.my/application/themes/...OTICE_Final.pdf

https://www.rize.com.my/application/themes/..._Rize_Final.pdf

So which is the real final one??? confused.gif





xander2k8
post Apr 21 2023, 05:05 PM

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QUOTE(nexona88 @ Apr 21 2023, 04:42 PM)
so it's kinda safe then...

only is the data being "exploited" for their marketing & others purposes
*
As long as PDPA is adhered no issue on marketing purposes if they share internally

QUOTE(virulence @ Apr 21 2023, 04:54 PM)
you can check Support under FAQ on their website, it does state their Support team operates 24/7
*
24/7 is only fraud team everything else is by banking hours 🤦‍♀️

QUOTE(ikanbilis @ Apr 21 2023, 05:00 PM)
Yes indeed it is very confusing as there are 2 different amended TnCs as below:

https://www.rize.com.my/application/themes/...OTICE_Final.pdf

https://www.rize.com.my/application/themes/..._Rize_Final.pdf

So which is the real final one??? :confused:
*
No confusion as there is no final one 🤦‍♀️

The 1st is the master while the amended 2nd is only to cover the interest calculation only
nexona88
post Apr 21 2023, 05:32 PM

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QUOTE(virulence @ Apr 21 2023, 04:54 PM)
you can check Support under FAQ on their website, it does state their Support team operates 24/7
*
Hmm...
Good if that's the case...


SUSBrookLes
post Apr 21 2023, 05:39 PM

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QUOTE(batman1172 @ Apr 21 2023, 02:36 PM)
when work let me know ya
I will invest RM20 for free gift jackpot
*
I will try again in a few days time.
Unless it's my card too old or something, I think the exact position that I need to place in order for my card to be scanned is a little bit too much. Not worth this few dollars(I can still put in versa in the mean time for 4%)

Sometimes I dunno what is their purpose. Why make until so complicated. When I scanned using other application also not so difficult. Even though my card is a little bit old.
virulence
post Apr 21 2023, 05:51 PM

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QUOTE(nexona88 @ Apr 21 2023, 05:32 PM)
Hmm...
Good if that's the case...
*
I tried to transfer 50k to another bank earlier but the Rize app said transaction was blocked and to contact CS. I was annoyed and thinking today was a holiday too but in about 2 mins their CS called me to verify regarding this transaction. Not sure if this is a good thing as this security is to avoid scams.
CyberKewl
post Apr 21 2023, 05:54 PM

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QUOTE(virulence @ Apr 21 2023, 05:51 PM)
I tried to transfer 50k to another bank earlier but the Rize app said transaction was blocked and to contact CS. I was annoyed and thinking today was a holiday too but in about 2 mins their CS called me to verify regarding this transaction. Not sure if this is a good thing as this security is to avoid scams.
*
that is awesome and i think first bank to do it..other banks like HL, MBB dont care if u transfer big amount still allow no check..
virulence
post Apr 21 2023, 05:56 PM

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QUOTE(BrookLes @ Apr 21 2023, 09:39 AM)
Anyone have major issue scanning ic? Why they cannot just allow user to manually take a photo. Really stupid and troublesome.

And I am a gamer so if I cannot do it most ppl cannot do it too.
*
when scanning IC, try moving slowly up/down/left/right till all 4 lines at the edge light up.

This post has been edited by virulence: Apr 21 2023, 09:19 PM
nexona88
post Apr 21 2023, 05:56 PM

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QUOTE(virulence @ Apr 21 2023, 05:51 PM)
I tried to transfer 50k to another bank earlier but the Rize app said transaction was blocked and to contact CS. I was annoyed and thinking today was a holiday too but in about 2 mins their CS called me to verify regarding this transaction. Not sure if this is a good thing as this security is to avoid scams.
*
oh really...

personally...
it's good actually...

security is top priority for them flex.gif

because previously many cases $$$ being transfer without any notification....

this one at least they called u & ask?

so after they called. u said yes. transaction accepted?
nexona88
post Apr 21 2023, 05:58 PM

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QUOTE(CyberKewl @ Apr 21 2023, 05:54 PM)
that is awesome and i think first bank to do it..other banks like HL, MBB dont care if u transfer big amount still allow no check..
*
that's why scammer love them...

No calls, No email notifications....

suddenly see got huge $$$ transactions... as said by many victims
xander2k8
post Apr 21 2023, 06:04 PM

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QUOTE(BrookLes @ Apr 21 2023, 05:39 PM)
I will try again in a few days time.
Unless it's my card too old or something, I think the exact position that I need to place in order for my card to be scanned is a little bit too much. Not worth this few dollars(I can still put in versa in the mean time for 4%)

Sometimes I dunno what is their purpose. Why make until so complicated. When I scanned using other application also not so difficult. Even though my card is a little bit old.
*
The purpose is to capture the actual size of the ID 🤦‍♀️ as mandated by BNM and the problems lies in the image capture recognition app that they use embed to it

QUOTE(virulence @ Apr 21 2023, 05:51 PM)
I tried to transfer 50k to another bank earlier but the Rize app said transaction was blocked and to contact CS. I was annoyed and thinking today was a holiday too but in about 2 mins their CS called me to verify regarding this transaction. Not sure if this is a good thing as this security is to avoid scams.
*
At least now we know that fraud team is actually working 24/7 since there is such security in place 👏
BWassup
post Apr 21 2023, 06:37 PM

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QUOTE(ikanbilis @ Apr 21 2023, 05:00 PM)
Yes indeed it is very confusing as there are 2 different amended TnCs as below:

https://www.rize.com.my/application/themes/...OTICE_Final.pdf

https://www.rize.com.my/application/themes/..._Rize_Final.pdf

So which is the real final one??? confused.gif
*
If the debit card charge is a deal breaker to anyone, one way to test it would be to deposit a small amount now, but don't apply for the debit card yet, and see what kind of interest you get for April. According to the Amended T&C effective 20 March 2023:

"Profit earned from relevant Special Profit Rate will be credited to the Eligible Customer’s CMSA on the 1st of every month beginning on 1 March 2023".

So from the profit credited on 1 May 2023, the special profit rate applied can be derived.

Then you know what to do next.

This post has been edited by BWassup: Apr 21 2023, 06:42 PM
CyberKewl
post Apr 21 2023, 06:41 PM

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QUOTE(xander2k8 @ Apr 21 2023, 06:04 PM)
The purpose is to capture the actual size of the ID 🤦‍♀️ as mandated by BNM and the problems lies in the image capture recognition app that they use embed to it
At least now we know that fraud team is actually working 24/7 since there is such security in place 👏
*
even small transaction will call. large one lagi call for sure. their fraud detection team is really good from what i experienced.
xander2k8
post Apr 21 2023, 07:02 PM

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QUOTE(BWassup @ Apr 21 2023, 06:37 PM)
If the debit card charge is a deal breaker to anyone, one way to test it would be to deposit a small amount now, but don't apply for the debit card yet, and see what kind of interest you get for April. According to the Amended T&C effective 20 March 2023:

"Profit earned from relevant Special Profit Rate will be credited to the Eligible Customer’s CMSA on the 1st of every month beginning on 1 March 2023".

So from the profit credited on 1 May 2023, the special profit rate applied can be derived.

Then you know what to do next.
*
I thought minimum amount is rm20? Or it can be as small as 0.01

QUOTE(CyberKewl @ Apr 21 2023, 06:41 PM)
even small transaction will call. large one lagi call for sure. their fraud detection team is really good from what i experienced.
*
Now can really can confirm 24/7 fraud detection team

Even better than having 997 👏
BWassup
post Apr 21 2023, 07:32 PM

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QUOTE(xander2k8 @ Apr 21 2023, 07:02 PM)
I thought minimum amount is rm20? Or it can be as small as 0.01
Now can really can confirm 24/7 fraud detection team

Even better than having 997 👏
*
small amount, but at least RM20 la

0.01 how to test the profit for the month, will be zero biggrin.gif

This post has been edited by BWassup: Apr 21 2023, 07:32 PM
nexona88
post Apr 21 2023, 08:00 PM

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QUOTE(CyberKewl @ Apr 21 2023, 06:41 PM)
even small transaction will call. large one lagi call for sure. their fraud detection team is really good from what i experienced.
*
This one really world class type...

Security top notch 👍

If they sell these as their marketing strategy...
Sure many would sign up their products 💪

Or cannot upsell these marketing to people? BNM requirements??
Super2047
post Apr 21 2023, 08:15 PM

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Talking about fraud, how does bank verify that those fraudulent transactions are not done by the account holder? And how does the account holder prove that they didn't actually perform those transactions?
xander2k8
post Apr 21 2023, 08:38 PM

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QUOTE(Super2047 @ Apr 21 2023, 08:15 PM)
Talking about fraud, how does bank verify that those fraudulent transactions are not done by the account holder? And how does the account holder prove that they didn't actually perform those transactions?
*
Because the app is using linked device these days hence they would know 🤦‍♀️ together with TAC they can verify it easily
virulence
post Apr 21 2023, 09:25 PM

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QUOTE(BWassup @ Apr 21 2023, 06:37 PM)
If the debit card charge is a deal breaker to anyone, one way to test it would be to deposit a small amount now, but don't apply for the debit card yet, and see what kind of interest you get for April. According to the Amended T&C effective 20 March 2023:

"Profit earned from relevant Special Profit Rate will be credited to the Eligible Customer’s CMSA on the 1st of every month beginning on 1 March 2023".

So from the profit credited on 1 May 2023, the special profit rate applied can be derived.

Then you know what to do next.
*
I prefer the convenience to withdraw cash from MBB ATM so I can just do instant transfer over. In hindsight, the Rize debit card will be charged at RM10 annually for subsequent year onwards and might be considered a small price to pay if their CS keeps up the exceptional service.
PseudomonasSA
post Apr 21 2023, 09:36 PM

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Were you transferring to your own account with another bank (same name/IC number) or to third party?
CyberKewl
post Apr 21 2023, 09:53 PM

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QUOTE(Super2047 @ Apr 21 2023, 08:15 PM)
Talking about fraud, how does bank verify that those fraudulent transactions are not done by the account holder? And how does the account holder prove that they didn't actually perform those transactions?
*
regardless of who made transaction they will call to be sure. that's the best way. no special detection.
nexona88
post Apr 21 2023, 10:48 PM

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QUOTE(Super2047 @ Apr 21 2023, 08:15 PM)
Talking about fraud, how does bank verify that those fraudulent transactions are not done by the account holder? And how does the account holder prove that they didn't actually perform those transactions?
*
What proof u actually want??

Just call customer & ask only...

Basic Information to confirm if indeed the person have make transaction or not...
xander2k8
post Apr 21 2023, 11:24 PM

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QUOTE(CyberKewl @ Apr 21 2023, 09:53 PM)
regardless of who made transaction they will call to be sure. that's the best way. no special detection.
*
What makes you think that call is able to confirm the transaction? 🤦‍♀️ Call can be spoofed and even personal details can be verified easily if the personal details is leaked out 🤦‍♀️

The best way is triple factor authentication with device, TAC and Facial or thumb recognition in order to authenticate it properly
CyberKewl
post Apr 22 2023, 07:24 AM

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QUOTE(xander2k8 @ Apr 21 2023, 11:24 PM)
What makes you think that call is able to confirm the transaction? 🤦‍♀️ Call can be spoofed and even personal details can be verified easily if the personal details is leaked out 🤦‍♀️

The best way is triple factor authentication with device, TAC and Facial or thumb recognition in order to authenticate it properly
*
they call you and if calling you can be spoofed or intercepted then koyak ledi...if u call diff story..
xander2k8
post Apr 22 2023, 08:21 AM

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QUOTE(CyberKewl @ Apr 22 2023, 07:24 AM)
they call you and if calling you can be spoofed or intercepted then koyak ledi...if u call diff story..
*
Why on earth would you call unless you are unable to access the account 🤦‍♀️

With AI tech advancement these days voice spoofing it is easily done and hardly for banks are able to detect it which is why linked device is being used now for a reason
PueRTeaA
post Apr 22 2023, 10:05 AM

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QUOTE(ikanbilis @ Apr 21 2023, 01:57 PM)
If you do nothing they also do nothing.

I also waited one week and heard nothing from them. I emailed to ask then only they told me my scanned IC not clear and ask me to scan again.

I re-apply again and within 2 minutes my account is ready.
*
QUOTE(xander2k8 @ Apr 21 2023, 01:44 PM)
Likely is your ekyc failed with ID scan

Call them on Tuesday and ask why
*
QUOTE(Super2047 @ Apr 21 2023, 01:32 PM)
I registered as self employed too and no problem biggrin.gif may be you bazi not ngam with Rize ...hahahaha
*
I just try login this morning, finally account open success.

Deposit RM 100, now everyday 0.1369 sen richer rclxm9.gif

user posted image
TSikanbilis
post Apr 22 2023, 12:03 PM

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QUOTE(PueRTeaA @ Apr 22 2023, 10:05 AM)
I just try login this morning, finally account open success.

Deposit RM 100, now everyday 0.1369 sen richer  rclxm9.gif

user posted image
*
RM100 will only give you 0.013 daily. Better put RM5k

Attached Image

This post has been edited by ikanbilis: Apr 22 2023, 12:09 PM
virtualgay
post Apr 22 2023, 02:05 PM

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QUOTE(PueRTeaA @ Apr 22 2023, 10:05 AM)
I just try login this morning, finally account open success.

Deposit RM 100, now everyday 0.1369 sen richer  rclxm9.gif

user posted image
*
Congratulations 🎉👏
Super2047
post Apr 22 2023, 03:44 PM

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QUOTE(ikanbilis @ Apr 22 2023, 12:03 PM)
RM100 will only give you 0.013 daily. Better put RM5k

Attached Image
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Unker bilis really fast hand fast leg in finding risk free investment biggrin.gif
wan7075
post Apr 22 2023, 04:42 PM

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QUOTE(ikanbilis @ Apr 22 2023, 12:03 PM)
RM100 will only give you 0.013 daily. Better put RM5k

Attached Image
*
do we need to create the money pot and transfer the money into it to enjoy the 5% rate? TQ

TSikanbilis
post Apr 22 2023, 05:37 PM

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QUOTE(wan7075 @ Apr 22 2023, 04:42 PM)
do we need to create the money pot and transfer the money into it to enjoy the 5% rate? TQ
*
No need.

I created the money pot so that my debit card is limited to only rm150
CyberKewl
post Apr 22 2023, 06:38 PM

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QUOTE(ikanbilis @ Apr 22 2023, 05:37 PM)
No need.

I created the money pot so that my debit card is limited to only rm150
*
yup that's the good stuff about their account - doing that limits the debit card so that way any "fraud" purchases wont get affected by all your funds
Afterburner1.0
post Apr 22 2023, 10:48 PM

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Is Rize on daily interest or mthly ?
xander2k8
post Apr 23 2023, 06:52 AM

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QUOTE(Afterburner1.0 @ Apr 22 2023, 10:48 PM)
Is Rize on daily interest or mthly ?
*
Read already mentioned many times 🤦‍♀️ monthly
hlyh1230
post Apr 23 2023, 06:38 PM

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just got response from CS, the debit card is not compulsory to be acquired in order to enjoy the 5% promotional rate
!@#$%^
post Apr 23 2023, 09:13 PM

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QUOTE(hlyh1230 @ Apr 23 2023, 06:38 PM)
just got response from CS, the debit card is not compulsory to be acquired in order to enjoy the 5% promotional rate
*
ask for black and white documentation.
xander2k8
post Apr 23 2023, 09:46 PM

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QUOTE(hlyh1230 @ Apr 23 2023, 06:38 PM)
just got response from CS, the debit card is not compulsory to be acquired in order to enjoy the 5% promotional rate
*
Yes if you open under the Apple promo campaign

QUOTE(!@#$%^ @ Apr 23 2023, 09:13 PM)
ask for black and white documentation.
*
https://www.rize.com.my/application/themes/...(CleanCopy).pdf

Only Valid for those open under Apple campaign 🤦‍♀️
BWassup
post Apr 23 2023, 10:01 PM

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QUOTE(xander2k8 @ Apr 23 2023, 09:46 PM)
Yes if you open under the Apple promo campaign
https://www.rize.com.my/application/themes/...(CleanCopy).pdf

Only Valid for those open under Apple campaign 🤦‍♀️
*
Presumably this promo is also eligible for 5% interest?

Rize keeps amending their campaign. Those who opened a week earlier and applied for debit card must be annoyed. Hope they can just waive all debit card fee charge for the first year. tongue.gif

This post has been edited by BWassup: Apr 23 2023, 10:03 PM
oks911
post Apr 23 2023, 10:11 PM

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I applied my Rize account on 19 April 2023 and it is pending activation as of today. May I know do I entire for this campaign, RIZE ACQUISITION CAMPAIGN 2023?
PueRTeaA
post Apr 23 2023, 10:54 PM

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QUOTE(xander2k8 @ Apr 23 2023, 09:46 PM)
Yes if you open under the Apple promo campaign
https://www.rize.com.my/application/themes/...(CleanCopy).pdf

Only Valid for those open under Apple campaign 🤦‍♀️
*
Got Apple campaign ?

I read website only got Rize Deposit Campaign 2023 & Rize Acquisition Campaign 2023.

BTW lucky draw prize winning chance is very low, I bet lau li kong gang & family will win First or 2nd prize ranting.gif
xander2k8
post Apr 23 2023, 11:58 PM

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QUOTE(BWassup @ Apr 23 2023, 10:01 PM)
Presumably this promo is also eligible for 5% interest?

Rize keeps amending their campaign. Those who opened a week earlier and applied for debit card must be annoyed. Hope they can just waive all debit card fee charge for the first year. tongue.gif
*
Yes based on this landing page https://www.rize.com.my/index.php/promotions#acquisition

All accounts are eligible for 5% provided meet the criteria date

Apple promo is one off for 30 days starting from 420

QUOTE(oks911 @ Apr 23 2023, 10:11 PM)
I applied my Rize account on 19 April 2023 and it is pending activation as of today. May I know do I entire for this campaign, RIZE ACQUISITION CAMPAIGN 2023?
*
Yes it is based on activation date as per TnC 🤦‍♀️

QUOTE(PueRTeaA @ Apr 23 2023, 10:54 PM)
Got Apple campaign ?

I read website only got Rize Deposit Campaign 2023 & Rize Acquisition Campaign 2023.

BTW lucky draw prize winning chance is very low, I bet lau li kong gang & family will win First or 2nd prize  ranting.gif
*
Apple campaign only started at 420 🤦‍♀️ won’t be lau li kong winning it because the chances are fixed and very low 🤦‍♀️ as 0.005% chances of winning
LuckyBai
post Apr 24 2023, 12:36 AM

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QUOTE(xander2k8 @ Apr 23 2023, 11:58 PM)
Yes based on this landing page https://www.rize.com.my/index.php/promotions#acquisition

All accounts are eligible for 5% provided meet the criteria date

Apple promo is one off for 30 days starting from 420
Yes it is based on activation date as per TnC 🤦‍♀️
Apple campaign only started at 420 🤦‍♀️ won’t be lau li kong winning it because the chances are fixed and very low 🤦‍♀️ as 0.005% chances of winning
*
Do you know monies not in the savings pot can earn interest, right ?
hlyh1230
post Apr 24 2023, 12:46 AM

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QUOTE(BWassup @ Apr 23 2023, 10:01 PM)
Presumably this promo is also eligible for 5% interest?

Rize keeps amending their campaign. Those who opened a week earlier and applied for debit card must be annoyed. Hope they can just waive all debit card fee charge for the first year. tongue.gif
*
CS also replied you can opt not to activate the card if you don’t want to pay the fee after one year. So, ok lo
xander2k8
post Apr 24 2023, 02:24 AM

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QUOTE(LuckyBai @ Apr 24 2023, 12:36 AM)
Do you know monies not in the savings pot can earn interest, right ?
*
Technically yes based on the disclosure from T and C
virtualgay
post Apr 24 2023, 09:39 AM

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QUOTE(hlyh1230 @ Apr 24 2023, 12:46 AM)
CS also replied you can opt not to activate the card if you don’t want to pay the fee after one year. So, ok lo
*
after 1 year can we deactivate it since i have activated sad.gif
Afterburner1.0
post Apr 24 2023, 10:55 AM

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why do they have a clause that says transfer out first 5K is free and transfer out more than 5K there is a charge of RM0.50 per transfer.... tot digital bank should encourage online transfer more often n make it free ????? where is the logic?
!@#$%^
post Apr 24 2023, 10:59 AM

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QUOTE(Afterburner1.0 @ Apr 24 2023, 10:55 AM)
why do they have a clause that says transfer out first 5K is free and transfer out more than 5K there is a charge of RM0.50 per transfer.... tot digital bank should encourage online transfer more often n make it free ????? where is the logic?
*
uob also same previously. then i never use already. not sure if they have changed.
virtualgay
post Apr 24 2023, 11:51 AM

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Need to write to BNM see can give pressure or not
BWassup
post Apr 24 2023, 12:29 PM

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QUOTE(Afterburner1.0 @ Apr 24 2023, 10:55 AM)
why do they have a clause that says transfer out first 5K is free and transfer out more than 5K there is a charge of RM0.50 per transfer.... tot digital bank should encourage online transfer more often n make it free ????? where is the logic?
*
Transaction limit said to be a security feature. But can trf multiple times to avoid the charges
dwRK
post Apr 24 2023, 01:21 PM

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QUOTE(Afterburner1.0 @ Apr 24 2023, 10:55 AM)
why do they have a clause that says transfer out first 5K is free and transfer out more than 5K there is a charge of RM0.50 per transfer.... tot digital bank should encourage online transfer more often n make it free ????? where is the logic?
*
have to charge to give you high interest... wink.gif

Wedchar2912
post Apr 24 2023, 02:03 PM

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QUOTE(Afterburner1.0 @ Apr 24 2023, 10:55 AM)
why do they have a clause that says transfer out first 5K is free and transfer out more than 5K there is a charge of RM0.50 per transfer.... tot digital bank should encourage online transfer more often n make it free ????? where is the logic?
*
always remember that a business is there to make profit... that is the logic....

if you think along those lines, how does a digital bank earn revenue? from your deposit rite? so encourage easy in hard to get out lor....
xander2k8
post Apr 24 2023, 03:49 PM

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QUOTE(Afterburner1.0 @ Apr 24 2023, 10:55 AM)
why do they have a clause that says transfer out first 5K is free and transfer out more than 5K there is a charge of RM0.50 per transfer.... tot digital bank should encourage online transfer more often n make it free ????? where is the logic?
*
The logic is to pay the 5% interest to depositors 🤦‍♀️ and discourage bank runs and deposit transfer to other banks

QUOTE(virtualgay @ Apr 24 2023, 11:51 AM)
Need to write to BNM see can give pressure or not
*
No point because BNM has approved this fee before they are able to charge 🤦‍♀️

QUOTE(dwRK @ Apr 24 2023, 01:21 PM)
have to charge to give you high interest... wink.gif
*
That is why ppl don’t understand how banks make money and pay depositors 🤦‍♀️
wan7075
post Apr 24 2023, 06:59 PM

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QUOTE(Afterburner1.0 @ Apr 24 2023, 10:55 AM)
why do they have a clause that says transfer out first 5K is free and transfer out more than 5K there is a charge of RM0.50 per transfer.... tot digital bank should encourage online transfer more often n make it free ????? where is the logic?
*
just split into 2 or 3 transactions. i don't see any problem.
wan7075
post Apr 24 2023, 07:00 PM

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QUOTE(PueRTeaA @ Apr 23 2023, 10:54 PM)
Got Apple campaign ?

I read website only got Rize Deposit Campaign 2023 & Rize Acquisition Campaign 2023.

BTW lucky draw prize winning chance is very low, I bet lau li kong gang & family will win First or 2nd prize  ranting.gif
*
who si lau li kong? why you said he can get? he can hack into bank database to change the result? confused.gif
xander2k8
post Apr 24 2023, 07:12 PM

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QUOTE(wan7075 @ Apr 24 2023, 07:00 PM)
who si lau li kong? why you said he can get? he can hack into bank database to change the result? :confused:
*
Serial contest winner 🤦‍♀️ always win grand prize or cars everytime
nexona88
post Apr 24 2023, 07:58 PM

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QUOTE(xander2k8 @ Apr 24 2023, 07:12 PM)
Serial contest winner 🤦‍♀️ always win grand prize or cars everytime
*
Really?

Which others contests won???
xander2k8
post Apr 24 2023, 08:06 PM

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QUOTE(nexona88 @ Apr 24 2023, 07:58 PM)
Really?

Which others contests won???
*
So many until your hands and feet’s cannot even count

Go check thread in kopitiam rather going off OT on here 🤦‍♀️
nexona88
post Apr 24 2023, 08:10 PM

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QUOTE(xander2k8 @ Apr 24 2023, 08:06 PM)
So many until your hands and feet’s cannot even count

Go check thread in kopitiam rather going off OT on here 🤦‍♀️
*
Okay...

Later I check it out that fellow 😒
PueRTeaA
post Apr 24 2023, 08:23 PM

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QUOTE(wan7075 @ Apr 24 2023, 07:00 PM)
who si lau li kong? why you said he can get? he can hack into bank database to change the result? confused.gif
*
QUOTE(nexona88 @ Apr 24 2023, 07:58 PM)
Really?

Which others contests won???
*
Need to replace kong->kung, otherwise later my name will get reported coz mention his real name brows.gif
The guy and his gang win almost 90-95% of luxury/high price lucky draw in Malaysia....i think the name can masuk Malaysia book of records already biggrin.gif

nexona88
post Apr 24 2023, 08:37 PM

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QUOTE(PueRTeaA @ Apr 24 2023, 08:23 PM)
Need to replace kong->kung, otherwise later my name will get reported coz mention his real name brows.gif
The guy and his gang win almost 90-95% of luxury/high price lucky draw in Malaysia....i think the name can masuk Malaysia book of records already biggrin.gif
*
Crazy...

And no action taken....

Really epic topkek law we have here...
xander2k8
post Apr 24 2023, 09:04 PM

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QUOTE(PueRTeaA @ Apr 24 2023, 08:23 PM)
Need to replace kong->kung, otherwise later my name will get reported coz mention his real name brows.gif
The guy and his gang win almost 90-95% of luxury/high price lucky draw in Malaysia....i think the name can masuk Malaysia book of records already biggrin.gif
*
He won’t care as long as he still winning those contests 🤦‍♀️

QUOTE(nexona88 @ Apr 24 2023, 08:37 PM)
Crazy...

And no action taken....

Really epic topkek law we have here...
*
What action to be taken 🤦‍♀️ as long as the contest organisers agrees to give him the win as their decisions is final based on contests terms and conditions 🤦‍♀️
virtualgay
post Apr 25 2023, 10:32 AM

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deleted

This post has been edited by virtualgay: Apr 25 2023, 10:43 AM
inspiron
post Apr 25 2023, 02:18 PM

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.

This post has been edited by inspiron: Apr 25 2023, 02:21 PM
oks911
post Apr 25 2023, 02:48 PM

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user posted image
just got my account opened successfully and transfer rm100 for testing.
I notice the "transfer" and "more" on the bottom page are grey out. Is that normal?


confusedway
post Apr 25 2023, 03:11 PM

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QUOTE(oks911 @ Apr 25 2023, 02:48 PM)
user posted image
just got my account opened successfully and transfer rm100 for testing.
I notice the "transfer" and "more" on the bottom page are grey out. Is that normal?
*
No worries, mine also same since middle of Apr (when i open my account)...
xander2k8
post Apr 25 2023, 03:26 PM

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QUOTE(oks911 @ Apr 25 2023, 02:48 PM)
user posted image
just got my account opened successfully and transfer rm100 for testing.
I notice the "transfer" and "more" on the bottom page are grey out. Is that normal?
*
Normal because the app has still got bugs particularly on some tabs and buttons
virtualgay
post Apr 25 2023, 03:35 PM

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i guess we are the early birds testing the app for them
paying us 4% p.a hahahaha
xander2k8
post Apr 25 2023, 03:39 PM

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QUOTE(virtualgay @ Apr 25 2023, 03:35 PM)
i guess we are the early birds testing the app for them
paying us 4% p.a hahahaha
*
Not 5% 🤦‍♀️ as long as it is free debit card you will know that are you are Guinea pigs for this testing
oks911
post Apr 25 2023, 05:42 PM

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QUOTE(xander2k8 @ Apr 25 2023, 03:39 PM)
Not 5% 🤦‍♀️ as long as it is free debit card you will know that are you are Guinea pigs for this testing
*
so mean i can opt out to apply debit card if my account activated today?
xander2k8
post Apr 25 2023, 06:21 PM

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QUOTE(oks911 @ Apr 25 2023, 05:42 PM)
so mean i can opt out to apply debit card if my account activated today?
*
Debit card depends on you

Anyway 1st year free why not apply cancelled later just like TnG applied 1st then after 1 year cancelled
vin2000
post Apr 26 2023, 12:29 AM

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Emailed the CS and the CS told me the debit card is not necessary in order to enjoy the profit rate.

You guys can email ask again....

user posted image
!@#$%^
post Apr 26 2023, 12:45 AM

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QUOTE(vin2000 @ Apr 26 2023, 12:29 AM)
Emailed the CS and the CS told me the debit card is not necessary in order to enjoy the profit rate.

You guys can email ask again....

user posted image
*
nobody screenshot the t&c to them?
virulence
post Apr 26 2023, 09:15 AM

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Anyone noticed that the Rize app is repeat spamming notifications this morning when previously there were no notifications lol
Super2047
post Apr 26 2023, 09:50 AM

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Can we save to say that once our account is activated and deposited more than RM20, we will start to enjoy the promo rate without having to get the debit card now?
virtualgay
post Apr 26 2023, 09:53 AM

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QUOTE(Super2047 @ Apr 26 2023, 09:50 AM)
Can we save to say that once our account is activated and deposited more than RM20, we will start to enjoy the promo rate without having to get the debit card now?
*
T&C subject to change without prior notice!! hhahahaha!
just do it since it is free
virtualgay
post Apr 26 2023, 09:55 AM

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QUOTE(virulence @ Apr 26 2023, 09:15 AM)
Anyone noticed that the Rize app is repeat spamming notifications this morning when previously there were no notifications lol
*
can you printscreen the notification, i did not get anything this morning
i guess that is the price to pay and the payment is 5% of 5k

Super2047
post Apr 26 2023, 09:57 AM

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QUOTE(virtualgay @ Apr 26 2023, 09:53 AM)
T&C subject to change without prior notice!! hhahahaha!
just do it since it is free
*
T&C mentioned that interest will be credited into our account on 1st of every month. So no harm to try it out today since already 26th. Few more days then we will know the answer biggrin.gif
robt1013
post Apr 26 2023, 10:04 AM

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QUOTE(virulence @ Apr 26 2023, 09:15 AM)
Anyone noticed that the Rize app is repeat spamming notifications this morning when previously there were no notifications lol
*
Same to me..i got 3 savings pots..so they keep spam me 3 notifications every few mins... icon_question.gif
virulence
post Apr 26 2023, 10:19 AM

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QUOTE(robt1013 @ Apr 26 2023, 10:04 AM)
Same to me..i got 3 savings pots..so they keep spam me 3 notifications every few mins... icon_question.gif
*
I deleted notifications but they keep sending back the same ones. I've turned off sound notification lol
virulence
post Apr 26 2023, 11:05 AM

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QUOTE(robt1013 @ Apr 26 2023, 10:04 AM)
Same to me..i got 3 savings pots..so they keep spam me 3 notifications every few mins... icon_question.gif
*
Could you call up CS and report this issue as they said I was the only one to have reported this at the moment
robt1013
post Apr 26 2023, 11:37 AM

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QUOTE(virulence @ Apr 26 2023, 11:05 AM)
Could you call up CS and report this issue as they said I was the only one to have reported this at the moment
*
i wrote in email report liao, attached with those notificationsssssssssssssssssssssssssssssssss rclxub.gif
TSikanbilis
post Apr 26 2023, 11:41 AM

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QUOTE(virulence @ Apr 26 2023, 10:19 AM)
I deleted notifications but they keep sending back the same ones. I've turned off sound notification lol
*
I mute the notification from Rize for one day
jhy999
post Apr 26 2023, 11:48 AM

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Got Activation Campaign RM20
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post Apr 26 2023, 04:59 PM

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QUOTE(jhy999 @ Apr 26 2023, 11:48 AM)
Got Activation Campaign RM20
*
Just checked mine, got it too smile.gif
cybpsych
post Apr 26 2023, 05:06 PM

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QUOTE(jhy999 @ Apr 26 2023, 11:48 AM)
Got Activation Campaign RM20
*
QUOTE(harmonics3 @ Apr 26 2023, 04:59 PM)
Just checked mine, got it too  smile.gif
*
is it within 1 week after account activated?
harmonics3
post Apr 26 2023, 05:09 PM

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QUOTE(cybpsych @ Apr 26 2023, 05:06 PM)
is it within 1 week after account activated?
*
Should be, open account on 20-Apr.
PueRTeaA
post Apr 26 2023, 05:43 PM

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QUOTE(jhy999 @ Apr 26 2023, 11:48 AM)
Got Activation Campaign RM20
*
QUOTE(harmonics3 @ Apr 26 2023, 04:59 PM)
Just checked mine, got it too  smile.gif
*
What mean Activation Campaign RM20? Deposit RM 20 then received extra RM 20 confused.gif

I registered on 18 April, then deposit rm 100 on 22 April, now account balance still RM 100 ranting.gif

This post has been edited by PueRTeaA: Apr 26 2023, 05:50 PM
oks911
post Apr 26 2023, 06:07 PM

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QUOTE(harmonics3 @ Apr 26 2023, 04:59 PM)
Just checked mine, got it too  smile.gif
*
Why I don’t have de.. 🤔
xander2k8
post Apr 26 2023, 06:10 PM

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QUOTE(PueRTeaA @ Apr 26 2023, 05:43 PM)
What mean Activation Campaign RM20? Deposit RM 20 then received extra RM 20 :confused:

I registered on 18 April, then deposit rm 100 on 22 April, now account balance still RM 100 ranting.gif
*
https://www.rize.com.my/index.php/promotions#

You are not valid because promo is only starting on 20 Apr onwards for a month 🤦‍♀️

QUOTE(oks911 @ Apr 26 2023, 06:07 PM)
Why I don’t have de.. 🤔
*
If you open account after 20th April just wait for a week for it after your account opening date 🤦‍♀️
PueRTeaA
post Apr 26 2023, 07:46 PM

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QUOTE(xander2k8 @ Apr 26 2023, 06:10 PM)
https://www.rize.com.my/index.php/promotions#

You are not valid because promo is only starting on 20 Apr onwards for a month 🤦‍♀️
If you open account after 20th April just wait for a week for it after your account opening date 🤦‍♀️
*
IC. I tot base on activation date. My account only activate on 22 April. doh.gif
cybpsych
post Apr 26 2023, 08:31 PM

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QUOTE(PueRTeaA @ Apr 26 2023, 07:46 PM)
IC. I tot base on activation date. My account only activate on 22 April. doh.gif
*
it's ok, just monitor next week if you're eligible.

they may look at approval date as the actual qualifier.

however , another possibility is the initial topup date as the qualifier which is part of final activation process to make the acct active.
xander2k8
post Apr 27 2023, 07:54 AM

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QUOTE(PueRTeaA @ Apr 26 2023, 07:46 PM)
IC. I tot base on activation date. My account only activate on 22 April. doh.gif
*
Not based on activation because the clause saying downloaded, registered and activated CMSA-i via Rize App during the Campaign Period ("Cash Prize Winners"). As you need those actions to be within the campaign period 🤦‍♀️

QUOTE(cybpsych @ Apr 26 2023, 08:31 PM)
it's ok, just monitor next week if you're eligible.

they may look at approval date as the actual qualifier.

however , another possibility is the initial topup date as the qualifier which is part of final activation process to make the acct active.
*
The clause saying that downloaded, registered and activated CMSA-i via Rize App during the Campaign Period ("Cash Prize Winners"). 🤦‍♀️ So need to see when you perform any of the action outside of the campaign period
PueRTeaA
post Apr 27 2023, 08:04 AM

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QUOTE(xander2k8 @ Apr 27 2023, 07:54 AM)
Not based on activation because the clause saying downloaded, registered and activated CMSA-i via Rize App during the Campaign Period ("Cash Prize Winners"). As you need those actions to be within the campaign period 🤦‍♀️
The clause saying that downloaded, registered and activated CMSA-i via Rize App during the Campaign Period ("Cash Prize Winners"). 🤦‍♀️ So need to see when you perform any of the action outside of the campaign period
*
OK. Now so difficult to earn RM 20 from bank. sad.gif
xander2k8
post Apr 27 2023, 08:08 AM

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QUOTE(PueRTeaA @ Apr 27 2023, 08:04 AM)
OK. Now so difficult to earn RM 20 from bank.  sad.gif
*
Of coz because they are not charity 🤦‍♀️ Remember whether you like or not rm10 is stuck there until you closed account so don’t think you earning money from the bank
virtualgay
post Apr 27 2023, 08:52 AM

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sign up too early did not get activation campaign... damn!
wan7075
post Apr 27 2023, 12:08 PM

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i opened account on 21 and transfer fund on 22 still not yet received rm20.
xander2k8
post Apr 27 2023, 05:24 PM

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QUOTE(wan7075 @ Apr 27 2023, 12:08 PM)
i opened account on 21 and transfer fund on 22 still not yet received rm20.
*
Not even a week yet 🤦‍♀️ wait after 30th and see whether got or not
virulence
post Apr 28 2023, 10:27 AM

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QUOTE(ikanbilis @ Apr 26 2023, 11:41 AM)
I mute the notification from Rize for one day
*
Is your notification spam issue resolved yet? Mine still isn't dry.gif
1mr3tard3d
post Apr 28 2023, 11:03 AM

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QUOTE(virulence @ Apr 28 2023, 10:27 AM)
Is your notification spam issue resolved yet? Mine still isn't  dry.gif
*
have you unchecked push notification from the communication preference in settings and services within the app?
so far i haven't received any notification
virtualgay
post Apr 28 2023, 11:16 AM

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QUOTE(virulence @ Apr 28 2023, 10:27 AM)
Is your notification spam issue resolved yet? Mine still isn't  dry.gif
*
why not you take a screenshot or multiple screenshot then write a beautiful essay to BNM and CC Rize Customer Service

robt1013
post Apr 28 2023, 01:11 PM

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17.04.2023 - Deposit RM5,000
28.04.2023 - Received debit card

Will not activate debit card till 30 Apr, see whether 5% applicable bye.gif
TSikanbilis
post May 1 2023, 01:55 AM

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Full 5% interest received despite debit card being activated at a later date.
robt1013
post May 1 2023, 06:11 AM

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QUOTE(robt1013 @ Apr 28 2023, 01:11 PM)
17.04.2023 - Deposit RM5,000
28.04.2023 - Received debit card

Will not activate debit card till 30 Apr, see whether 5% applicable bye.gif
*
RM1.54..need activate debit card rclxs0.gif
robt1013
post May 1 2023, 06:30 AM

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QUOTE(robt1013 @ May 1 2023, 06:11 AM)
RM1.54..need activate debit card rclxs0.gif
*
Just realised they put those interest into the savings pots as well..
So a rough calculation, they give me 5% interest without activate debit card drool.gif

user posted image
confusedway
post May 1 2023, 08:06 AM

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Received the promised 5% (and 4% above 5k) interest... thank you rize... 😇

This post has been edited by confusedway: May 1 2023, 08:07 AM
cybpsych
post May 1 2023, 08:40 AM

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didnt apply the debit card biggrin.gif

received 5% too


from Rize formula, seems like they truncate to 2 decimal values without rounding.
virtualgay
post May 1 2023, 09:26 AM

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I got about rm30 worth of interest...
This month going to put more money

!@#$%^
post May 1 2023, 11:00 AM

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any existing users get the promo rate also?
Helpisgood
post May 1 2023, 11:36 AM

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Other than the promote rate. Any reviews on its functionality?
Super2047
post May 1 2023, 11:37 AM

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QUOTE(robt1013 @ May 1 2023, 06:11 AM)
RM1.54..need activate debit card rclxs0.gif
*
Ya, me too noticed that. I got my debit card few days ago and didn't activate it. Saw the interest is like what! biggrin.gif

Sorry sorry, i overlooked the saving pot interest! It's so cool seeing that interest biggrin.gif

This post has been edited by Super2047: May 1 2023, 11:47 AM
gooroojee
post May 1 2023, 11:59 AM

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QUOTE(Super2047 @ May 1 2023, 11:37 AM)
Ya, me too noticed that. I got my debit card few days ago and didn't activate it. Saw the interest is like what! biggrin.gif

Sorry sorry, i overlooked the saving pot interest! It's so cool seeing that interest biggrin.gif
*
Interest paid into Saving Pot ?
Super2047
post May 1 2023, 12:27 PM

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QUOTE(gooroojee @ May 1 2023, 11:59 AM)
Interest paid into Saving Pot ?
*
Yes, under transaction history, there are 2 categories:
1. Savings Account
2. Savings Pot

Interest is credited into them separately.
Super2047
post May 1 2023, 12:34 PM

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QUOTE(virtualgay @ May 1 2023, 09:26 AM)
I got about rm30 worth of interest...
This month going to put more money
*
Don't know is there any limit of how much we can put? biggrin.gif
gooroojee
post May 1 2023, 12:42 PM

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QUOTE(Super2047 @ May 1 2023, 12:34 PM)
Don't know is there any limit of how much we can put? biggrin.gif
*
5% only for first 5k isn't it?
TSikanbilis
post May 1 2023, 12:53 PM

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QUOTE(Super2047 @ May 1 2023, 12:34 PM)
Don't know is there any limit of how much we can put? biggrin.gif
*
It’s a bank. They take whatever money you have. But bear in mind pidm protection is only up to 250k.
TSikanbilis
post May 1 2023, 12:59 PM

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QUOTE(gooroojee @ May 1 2023, 12:42 PM)
5% only for first 5k isn't it?
*
5001 and above is 4% still better than KDI and on par with versa. Rize has pidm, versa no pidm.

This post has been edited by ikanbilis: May 1 2023, 01:00 PM
Super2047
post May 1 2023, 01:03 PM

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QUOTE(ikanbilis @ May 1 2023, 12:59 PM)
5001 and above is 4% still better than KDI and on par with versa. Rize has pidm, versa no pidm.
*
Yes, and instant in out, no need wait biggrin.gif
gooroojee
post May 1 2023, 01:05 PM

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QUOTE(ikanbilis @ May 1 2023, 12:59 PM)
5001 and above is 4% still better than KDI and on par with versa. Rize has pidm, versa no pidm.
*
QUOTE(Super2047 @ May 1 2023, 01:03 PM)
Yes, and instant in out, no need wait biggrin.gif
*
If interest paid out daily then yeah , unbeatable 👍
Super2047
post May 1 2023, 01:06 PM

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QUOTE(gooroojee @ May 1 2023, 12:42 PM)
5% only for first 5k isn't it?
*
Yes, 4% after RM5K.
Super2047
post May 1 2023, 01:06 PM

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QUOTE(gooroojee @ May 1 2023, 01:05 PM)
If interest paid out daily then yeah , unbeatable 👍
*
It's not paid out daily, but it's counted daily. So I am very happy with that biggrin.gif
TSikanbilis
post May 1 2023, 01:10 PM

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QUOTE(Super2047 @ May 1 2023, 01:06 PM)
It's not paid out daily, but it's counted daily. So I am very happy with that biggrin.gif
*
I see… it’s daily rest. No wonder the interest is slightly more than what i counted.

This post has been edited by ikanbilis: May 1 2023, 01:10 PM
rahtid
post May 1 2023, 03:33 PM

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Didn't activated my Debit card also, yet still getting promo rate! Awesome!
BWassup
post May 1 2023, 05:23 PM

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QUOTE(rahtid @ May 1 2023, 03:33 PM)
Didn't activated my Debit card also, yet still getting promo rate! Awesome!
*
Debit card is useful for some transactions e.g. to top up e-wallet, or atm withdrawals, tho not that many Al-Rajhi ATM for FOC withdrawals.

What about retail purchases, can the app be used for payment, or is the physical card required? hmm.gif

It's free for the 1st year anyway.

This post has been edited by BWassup: May 1 2023, 05:49 PM
FGG28
post May 1 2023, 09:08 PM

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Deleted

This post has been edited by FGG28: May 1 2023, 09:17 PM
PueRTeaA
post May 1 2023, 09:16 PM

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QUOTE(FGG28 @ May 1 2023, 09:08 PM)
Trying to transfer money to other banks just now and invalid account error pops out.
*
Easy in...difficult out hmm.gif
FGG28
post May 1 2023, 09:18 PM

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QUOTE(PueRTeaA @ May 1 2023, 09:16 PM)
Easy in...difficult out  hmm.gif
*
It's my fault for not adjusting the daily limits.

For those having Invalid Account Error code while transferring, check and adjust your daily transfer limits via "Transfer & pay settings" > "Manage limits".

This post has been edited by FGG28: May 1 2023, 09:34 PM
PueRTeaA
post May 1 2023, 09:25 PM

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QUOTE(FGG28 @ May 1 2023, 09:18 PM)
It's my fault for not adjusting the daily limits.
*
Just received dividend today then transfer out already? Put where got higher than 5% confused.gif
FGG28
post May 1 2023, 09:32 PM

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QUOTE(PueRTeaA @ May 1 2023, 09:25 PM)
Just received dividend today then transfer out already? Put where got higher than 5% confused.gif
*
Only first 5,000 eligible for 5%, and today ASM for sale.
virtualgay
post May 1 2023, 11:10 PM

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withdrawl from Rize just remember withdraw in multiple of 4999 to avoid 50 cents charges smile.gif

xander2k8
post May 2 2023, 04:51 AM

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QUOTE(PueRTeaA @ May 1 2023, 09:16 PM)
Easy in...difficult out  hmm.gif
*
Not difficult if you using Duit now 🤦‍♀️

QUOTE(PueRTeaA @ May 1 2023, 09:25 PM)
Just received dividend today then transfer out already? Put where got higher than 5% :confused:
*
Only 1st 5k is 5% interest 🤦‍♀️

QUOTE(virtualgay @ May 1 2023, 11:10 PM)
withdrawl from Rize just remember withdraw in multiple of 4999 to avoid 50 cents charges smile.gif
*
Yeah have to remember that as always 🤦‍♀️

Btw no one ask what is the daily cut off time for interest calculation?
TSikanbilis
post May 2 2023, 11:44 AM

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Anyone has difficulty Duitnow to Rize? I tried 3 different banks also failed.
robt1013
post May 2 2023, 11:52 AM

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QUOTE(ikanbilis @ May 2 2023, 11:44 AM)
Anyone has difficulty Duitnow to Rize? I tried 3 different banks also failed.
*
This morning did few duitnow to Rize, no issues thumbsup.gif
gooroojee
post May 2 2023, 12:08 PM

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QUOTE(ikanbilis @ May 2 2023, 11:44 AM)
Anyone has difficulty Duitnow to Rize? I tried 3 different banks also failed.
*
Mine ok earlier this morning. Could be short term disruption of others are facing it now too
xander2k8
post May 2 2023, 12:08 PM

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QUOTE(ikanbilis @ May 2 2023, 11:44 AM)
Anyone has difficulty Duitnow to Rize? I tried 3 different banks also failed.
*
Check your transaction limit
nexona88
post May 2 2023, 12:11 PM

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QUOTE(ikanbilis @ May 2 2023, 11:44 AM)
Anyone has difficulty Duitnow to Rize? I tried 3 different banks also failed.
*
I think system crash...

Off topic...
Looks like banks system also down... Even for ASNB
Like posted by one fellow forumers...

Maybe all related each others...
xander2k8
post May 2 2023, 12:22 PM

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QUOTE(nexona88 @ May 2 2023, 12:11 PM)
I think system crash...

Off topic...
Looks like banks system also down... Even for ASNB
Like posted by one fellow forumers...

Maybe all related each others...
*
Unlikely for the system crash 🤦‍♀️ if it is it will entirety of country payment system

That is why need to check the transaction limit
wan7075
post May 2 2023, 12:37 PM

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QUOTE(wan7075 @ Apr 27 2023, 12:08 PM)
i opened account on 21 and transfer fund on 22 still not yet received rm20.
*
anybody open account on 21onwards and manage to get rm20?
i didn't receive it cry.gif
TSikanbilis
post May 2 2023, 12:46 PM

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QUOTE(gooroojee @ May 2 2023, 12:08 PM)
Mine ok earlier this morning. Could be short term disruption of others are facing it now too
*
Yup it is ST disruption. Manage to duitnow to Rize already.
oks911
post May 2 2023, 01:57 PM

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QUOTE(wan7075 @ May 2 2023, 12:37 PM)
anybody open account on 21onwards and manage to get rm20?
i didn't receive it cry.gif
*
Same here .. not received yet
virtualgay
post May 2 2023, 03:00 PM

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too many ppl withdraw and moving money to asm
nexona88
post May 2 2023, 03:09 PM

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QUOTE(virtualgay @ May 2 2023, 03:00 PM)
too many ppl withdraw and moving money to asm
*
even from Rize??? hmm.gif

others banks... I accept... because the rate given is very low...
virtualgay
post May 2 2023, 03:17 PM

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QUOTE(nexona88 @ May 2 2023, 03:09 PM)
even from Rize???  hmm.gif

others banks... I accept... because the rate given is very low...
*
i mean every where
no need middle of the night wake up buy ma

nexona88
post May 2 2023, 03:20 PM

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QUOTE(virtualgay @ May 2 2023, 03:17 PM)
i mean every where
no need middle of the night wake up buy ma
*
ooh this u referring huh...

yup. outflow of $$$... until system crashed tongue.gif


virtualgay
post May 2 2023, 04:28 PM

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QUOTE(nexona88 @ May 2 2023, 03:20 PM)
ooh this u referring huh...

yup. outflow of $$$... until system crashed  tongue.gif
*
hlb was down in the morning as well...

xander2k8
post May 2 2023, 05:14 PM

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QUOTE(virtualgay @ May 2 2023, 04:28 PM)
hlb was down in the morning as well...
*
PayNet issue 🤦‍♀️ since most of the payment system is operated by them
nexona88
post May 2 2023, 09:57 PM

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QUOTE(xander2k8 @ May 2 2023, 05:14 PM)
PayNet issue 🤦‍♀️ since most of the payment system is operated by them
*
And why only today have issues?

Because overload by massive transactions done today 👍
xander2k8
post May 3 2023, 04:24 AM

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QUOTE(nexona88 @ May 2 2023, 09:57 PM)
And why only today have issues?

Because overload by massive transactions done today 👍
*
Because after long weekend coupled with early of the month hence more transactions because a lot of settlements today due 🤦‍♀️
nexona88
post May 3 2023, 07:54 AM

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QUOTE(xander2k8 @ May 3 2023, 04:24 AM)
Because after long weekend coupled with early of the month hence more transactions because a lot of settlements today due 🤦‍♀️
*
Also because of ASM transaction too...
virtualgay
post May 3 2023, 09:17 AM

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QUOTE(nexona88 @ May 3 2023, 07:54 AM)
Also because of ASM transaction too...
*
mostly due to fpx
nexona88
post May 3 2023, 09:30 AM

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QUOTE(virtualgay @ May 3 2023, 09:17 AM)
mostly due to fpx
*
Yes. That also...

Overload by huge transactions done...

FYI to buy ASM online need to use FPX... And others online transactions 😕
xander2k8
post May 3 2023, 09:54 AM

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QUOTE(wan7075 @ May 2 2023, 12:37 PM)
anybody open account on 21onwards and manage to get rm20?
i didn't receive it cry.gif
*
Be patient 🤦‍♀️ Just got mine this morning after opening on the 20 th 🤦‍♀️
cybpsych
post May 3 2023, 10:13 AM

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QUOTE(cybpsych @ Apr 26 2023, 08:31 PM)
it's ok, just monitor next week if you're eligible.

they may look at approval date as the actual qualifier.

however , another possibility is the initial topup date as the qualifier which is part of final activation process to make the acct active.
*
just credited, probably around 10am. wasnt there earlier this morning.

user posted image


25 Apr 2023: new account creation/duitnow RM20 initial deposit
26 Apr 2023: deposited RM5k

my activation reward based on 26 Apr 2023 date. hmm.gif
PueRTeaA
post May 3 2023, 10:14 AM

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QUOTE(wan7075 @ May 2 2023, 12:37 PM)
anybody open account on 21onwards and manage to get rm20?
i didn't receive it cry.gif
*
Registered at 18 Apr, Activate on 22 Apr, just check mine account, got free RM20 rclxm9.gif

user posted image
oks911
post May 3 2023, 10:25 AM

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ya just got mine RM20 this morning too.. Thanks Rize!
applesmiley
post May 3 2023, 11:28 AM

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Got mine too, activation on 21st April thumbup.gif

xander2k8
post May 3 2023, 04:32 PM

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Seems like the activation paid out weekly and lump sum for the past 2 weeks because of holidays
virtualgay
post May 3 2023, 08:37 PM

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lucky bunch get RM20... i missed boat
AmyDazz
post May 3 2023, 10:35 PM

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I got RM20 too. Activation was last 26 April.
PueRTeaA
post May 4 2023, 01:56 PM

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Will Rize bank revise the rate from 5%->5.25% follow BNM new OPR raise confused.gif biggrin.gif
xander2k8
post May 4 2023, 04:06 PM

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QUOTE(PueRTeaA @ May 4 2023, 01:56 PM)
Will Rize bank revise the rate from 5%->5.25% follow BNM new OPR raise  :confused: biggrin.gif
*
You need to check whether Al Rajhi got raise or not but I doubt so because it is promo rate already 🤦‍♀️
nexona88
post May 4 2023, 04:10 PM

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QUOTE(PueRTeaA @ May 4 2023, 01:56 PM)
Will Rize bank revise the rate from 5%->5.25% follow BNM new OPR raise  confused.gif biggrin.gif
*
hmm...

it's already promo rate...

much higher than ordinary rate... doubt they would increase it tongue.gif
xander2k8
post May 4 2023, 04:18 PM

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QUOTE(nexona88 @ May 4 2023, 04:10 PM)
hmm...

it's already promo rate...

much higher than ordinary rate... doubt they would increase it  tongue.gif
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Wait for KDI to raise 1st then you will see others will raise then
BWassup
post May 4 2023, 05:28 PM

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QUOTE(nexona88 @ May 4 2023, 04:10 PM)
hmm...

it's already promo rate...

much higher than ordinary rate... doubt they would increase it  tongue.gif
*
Like you said on FD thread, when given 5.0%, will ask for 5.25%. Human nature biggrin.gif
nexona88
post May 4 2023, 05:41 PM

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QUOTE(BWassup @ May 4 2023, 05:28 PM)
Like you said on FD thread, when given 5.0%, will ask for 5.25%. Human nature biggrin.gif
*
Hehehe

It's endless...

Always cannot pleased everyone 😀

Whatever change if any.. would only be reflected next week onwards....
Super2047
post May 5 2023, 09:25 AM

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Anyone kena spammed by Rize notifications? It keep sending the same transaction notifications over and over again for the past few days.
virulence
post May 5 2023, 09:49 AM

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QUOTE(Super2047 @ May 5 2023, 09:25 AM)
Anyone kena spammed by Rize notifications? It keep sending the same transaction notifications over and over again for the past few days.
*
I'm still getting notifications spam as of this morning and it has been over a week and they still have not solved this issue. No idea why they are taking so long.
BWassup
post May 5 2023, 10:18 AM

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QUOTE(Super2047 @ May 5 2023, 09:25 AM)
Anyone kena spammed by Rize notifications? It keep sending the same transaction notifications over and over again for the past few days.
*
I don't get any notifications at all since day 1. I couldn't find the setting for notifications, is there one? blink.gif
PueRTeaA
post May 5 2023, 10:38 AM

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Today try transfer rm 500 to Fav account, but failed and keep received this SMS, anyone got face same issue?
Daily limit change to 10k. Try change to rm 200 also same doh.gif

user posted image

user posted image
gooroojee
post May 5 2023, 10:46 AM

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Easy in, difficult out.. better keep records of what you have in the digital bank...
BWassup
post May 5 2023, 10:51 AM

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QUOTE(PueRTeaA @ May 5 2023, 10:38 AM)
Today try transfer rm 500  to Fav account, but failed and keep received this SMS, anyone got face same issue?
Daily limit change to 10k.  Try change to rm 200 also same doh.gif

user posted image

user posted image
*
Teething problems.

I had similar problems past 2 days. The call centre contacted me each time, to confirm, and did something in the system. Then it was ok.

Have you changed the DuitNow limit as well? Try calling them if still doesn't work
PueRTeaA
post May 5 2023, 11:01 AM

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QUOTE(BWassup @ May 5 2023, 10:51 AM)
Teething problems.

I had similar problems past 2 days. The call centre contacted me each time, to confirm, and did something in the system. Then it was ok.

Have you changed the DuitNow limit as well? Try calling them if still doesn't work
*
Wait 10 minute, Rize operation team call with mobile no 016XXXXXX, then ask me is it want to transfer XXX amount, then i reply yes and ask me wait 5 minute and try again doh.gif

i tot its SCAM phone coz seldom pick up unknow number with mobile 012XXXXXX, 016XXXXXX, 019XXXXXX from bank...doh.gif nice experience for those haven't try 1st transfer biggrin.gif

Finally can do transfer....but many SETP, have to wait call... sad.gif
BWassup
post May 5 2023, 11:05 AM

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QUOTE(PueRTeaA @ May 5 2023, 11:01 AM)
Wait 10 minute, Rize operation team call with mobile no 016XXXXXX, then ask me is it want to transfer XXX amount, then i reply yes and ask me wait 5 minute and try again doh.gif

i tot its SCAM phone coz seldom pick up unknow number with mobile 012XXXXXX, 016XXXXXX, 019XXXXXX from bank...doh.gif  nice experience for those haven't try 1st transfer biggrin.gif

Finally can do transfer....but many SETP, have to wait call... sad.gif
*
Excatly what I experienced 1st time. I called them, but they called me same time lol.

Maybe their internal security settings need to be adjusted. Can't be calling customer so often, and delaying the transfers as well.
virtualgay
post May 5 2023, 11:38 AM

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QUOTE(Super2047 @ May 5 2023, 09:25 AM)
Anyone kena spammed by Rize notifications? It keep sending the same transaction notifications over and over again for the past few days.
*
i kena... damn!

virtualgay
post May 5 2023, 11:40 AM

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QUOTE(PueRTeaA @ May 5 2023, 10:38 AM)
Today try transfer rm 500  to Fav account, but failed and keep received this SMS, anyone got face same issue?
Daily limit change to 10k.  Try change to rm 200 also same doh.gif

user posted image

user posted image
*
issue due to cyber sec hold
then talk to them
then kautim
reason for hold is because i am moving multiple of 4999 x 2 times then 3rd time kena hold
after do verification, spoken to them now all good
the only open issue i have with them is the stupid notification

att901
post May 5 2023, 01:25 PM

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wtf cant scan top and left edges of back IC no matter how hard i try
nexona88
post May 5 2023, 01:32 PM

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QUOTE(PueRTeaA @ May 5 2023, 11:01 AM)
Wait 10 minute, Rize operation team call with mobile no 016XXXXXX, then ask me is it want to transfer XXX amount, then i reply yes and ask me wait 5 minute and try again doh.gif

i tot its SCAM phone coz seldom pick up unknow number with mobile 012XXXXXX, 016XXXXXX, 019XXXXXX from bank...doh.gif  nice experience for those haven't try 1st transfer biggrin.gif

Finally can do transfer....but many SETP, have to wait call... sad.gif
*
wtf...

they use mobile number...

this very very lack of security.... they don't have special land line for these things???

personally, I won't be taking up the unknown numbers... too much scam calls using mobile numbers....
virtualgay
post May 5 2023, 01:54 PM

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QUOTE(nexona88 @ May 5 2023, 01:32 PM)
wtf...

they use mobile number...

this very very lack of security.... they don't have special land line for these things???

personally, I won't be taking up the unknown numbers... too much scam calls using mobile numbers....
*
dont pick up
just call them back on their official number
PueRTeaA
post May 5 2023, 02:11 PM

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QUOTE(nexona88 @ May 5 2023, 01:32 PM)
wtf...

they use mobile number...

this very very lack of security.... they don't have special land line for these things???

personally, I won't be taking up the unknown numbers... too much scam calls using mobile numbers....
*
Currently I don't think they got use landline. Keep spam 3-4 call till no pick up also can not doh.gif The more failed transaction you try, the more call u get biggrin.gif

Safer way is call them back...but need wait them pick up is another issue sad.gif
nexona88
post May 5 2023, 02:15 PM

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QUOTE(PueRTeaA @ May 5 2023, 02:11 PM)
Currently I don't think they got use landline. Keep spam 3-4 call till no pick up also can not doh.gif The more failed transaction you try, the more call u get biggrin.gif

Safer way is call them back...but need wait them pick up is another issue sad.gif
*
Seriously...
This cannot be accepted boss...
Need to be little official.... Using mobile numbers for banking transactions confirmation is big No No...

If scammer can use this loophole...

This post has been edited by nexona88: May 5 2023, 02:16 PM
PueRTeaA
post May 5 2023, 02:16 PM

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QUOTE(BWassup @ May 5 2023, 11:05 AM)
Excatly what I experienced 1st time. I called them, but they called me same time lol.

Maybe their internal security settings need to be adjusted. Can't be calling customer so often, and delaying the transfers as well.
*
Small Bank, less customer, that why they got time call 1 by 1 to verify, when then customer growth bigger, I don't think this is good security method biggrin.gif

But if in urgent case, will feel annoying as perform 1 transaction at least need 5-10 min phone call doh.gif
PueRTeaA
post May 5 2023, 02:19 PM

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QUOTE(nexona88 @ May 5 2023, 02:15 PM)
Seriously...
This cannot be accepted boss...
Need to be little official.... Using mobile numbers for banking transactions confirmation is big No No...

If scammer can use this loophole...
*
Ya...may be need people lodge complaint to them to improve tongue.gif


nexona88
post May 5 2023, 02:23 PM

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QUOTE(PueRTeaA @ May 5 2023, 02:16 PM)
Small Bank, less customer, that why they got time call 1 by 1 to verify, when then customer growth bigger, I don't think this is good security method biggrin.gif

But if in urgent case, will feel annoying as perform 1 transaction at least need 5-10 min phone call doh.gif
*
Probably because of small banks & less customer...

They using mobile numbers for verification??? This really cost saving measure to the maximum... Got unlimited calls
corporate package probably 😁😀
BWassup
post May 5 2023, 02:37 PM

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QUOTE(nexona88 @ May 5 2023, 02:23 PM)
Probably because of small banks & less customer...

They using mobile numbers for verification??? This really cost saving measure to the maximum... Got unlimited calls
corporate  package probably 😁😀
*
So far I notice they use 2 016 numbers, one of which is listed in the FAQ. Probably corporate package as you say.

Save these numbers once verified as legit for future calls.

For customer confidence, they could list all the mobile numbers they use.
PueRTeaA
post May 5 2023, 02:37 PM

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QUOTE(nexona88 @ May 5 2023, 02:23 PM)
Probably because of small banks & less customer...

They using mobile numbers for verification??? This really cost saving measure to the maximum... Got unlimited calls
corporate  package probably 😁😀
*
The person just mention "he/she from Rize bank, want to speak to Mr XXX, then say are you trying to transfer X amount of money just now and get rejected? Before proceed, can I have your IC for verification....Sometime will ask DOB" doh.gif


BWassup
post May 5 2023, 02:41 PM

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QUOTE(PueRTeaA @ May 5 2023, 02:37 PM)
The person just mention "he/she from Rize bank, want to speak to Mr XXX, then say are you trying to transfer X amount of money just now and get rejected? Before proceed, can I have your IC for verification....Sometime will ask DOB" doh.gif
*
Oh dear, they asked for your IC and DOB?? My callers didnt ask for them
att901
post May 5 2023, 03:07 PM

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Hi, how to know if my acc already activated? Confused as no notification regarding activation, but already can see my acc in the app.
nexona88
post May 5 2023, 03:09 PM

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QUOTE(PueRTeaA @ May 5 2023, 02:37 PM)
The person just mention "he/she from Rize bank, want to speak to Mr XXX, then say are you trying to transfer X amount of money just now and get rejected? Before proceed, can I have your IC for verification....Sometime will ask DOB" doh.gif
*
Ahhh...

This part I'm worried
.ask for IC & DOB
PueRTeaA
post May 5 2023, 03:10 PM

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QUOTE(BWassup @ May 5 2023, 02:41 PM)
Oh dear, they asked for your IC and DOB?? My callers didnt ask for them
*
Sometime will ask, sometime will no ask, i think the verification question is random hmm.gif


BWassup
post May 5 2023, 03:21 PM

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QUOTE(gooroojee @ May 5 2023, 10:46 AM)
Easy in, difficult out.. better keep records of what you have in the digital bank...
*
Good idea. I checked for latest statement in the app, it says not available. Anyone managed to get April statement??
virtualgay
post May 5 2023, 03:24 PM

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I only reach them on their 1800 number
The spam issue is never ending

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user posted image
xander2k8
post May 5 2023, 04:05 PM

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QUOTE(nexona88 @ May 5 2023, 01:32 PM)
wtf...

they use mobile number...

this very very lack of security.... they don't have special land line for these things???

personally, I won't be taking up the unknown numbers... too much scam calls using mobile numbers....
*
Only fraud protection team uses mobile number 🤦‍♀️ otherwise how to cover 24/7 🤦‍♀️

Official CS will be 1800 number banking hours only

BNM would have approved those numbers and how they operate otherwise they won’t able to get the PIDM protection

This post has been edited by xander2k8: May 5 2023, 04:06 PM
virulence
post May 5 2023, 04:25 PM

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QUOTE(virtualgay @ May 5 2023, 03:24 PM)
I only reach them on their 1800 number
The spam issue is never ending

user posted image
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Can only delete notification individually. Don't have 'select all' option to delete ranting.gif
nexona88
post May 5 2023, 04:29 PM

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QUOTE(xander2k8 @ May 5 2023, 04:05 PM)
Only fraud protection team uses mobile number 🤦‍♀️ otherwise how to cover 24/7 🤦‍♀️

Official CS will be 1800 number banking hours only

BNM would have approved those numbers and how they operate otherwise they won’t able to get the PIDM protection
*
got such thing???

if 24/7
then better have 1 central place with common number... like some call center... operating 24/7
xander2k8
post May 5 2023, 04:58 PM

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QUOTE(nexona88 @ May 5 2023, 04:29 PM)
got such thing???

if 24/7
then better have 1 central place with common number... like some call center... operating 24/7
*
Fraud Hotline (24/7)
+6016 299 5333 (Local & overseas) 🤦‍♀️

The reason why they also mobile number so that can cover for overseas usage and fraud as well 🤦‍♀️

Why would they be bothering with call centre when their Fraud Prevention team can work remotely 🤦‍♀️ while setting up call centre instead will costs more and the cost will pass it down to you instead 🤦‍♀️

BWassup
post May 5 2023, 04:59 PM

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QUOTE(xander2k8 @ May 5 2023, 04:58 PM)
Fraud Hotline (24/7)
+6016 299 5333 (Local & overseas) 🤦‍♀️

The reason why they also mobile number so that can cover for overseas usage and fraud as well 🤦‍♀️

Why would they be bothering with call centre when their Fraud Prevention team can work remotely 🤦‍♀️ while setting up call centre instead will costs more and the cost will pass it down to you instead 🤦‍♀️
*
Yup, this is the 2nd 016 number that I got called from thumbsup.gif
nexona88
post May 5 2023, 05:31 PM

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QUOTE(xander2k8 @ May 5 2023, 04:58 PM)
Fraud Hotline (24/7)
+6016 299 5333 (Local & overseas) 🤦‍♀️

The reason why they also mobile number so that can cover for overseas usage and fraud as well 🤦‍♀️

Why would they be bothering with call centre when their Fraud Prevention team can work remotely 🤦‍♀️ while setting up call centre instead will costs more and the cost will pass it down to you instead 🤦‍♀️
*
More like cost saving....

WFH ohh...
Probably yes 😅
xander2k8
post May 5 2023, 08:29 PM

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QUOTE(BWassup @ May 5 2023, 04:59 PM)
Yup, this is the 2nd 016 number that I got called from :thumbsup:
*
As long you store the number on your phone then it is easy to recognise

QUOTE(nexona88 @ May 5 2023, 05:31 PM)
More like cost saving....

WFH ohh...
Probably yes 😅
*
Of course for digibank to survive 🤦‍♀️ cost is the most important followed by talent retention hence it is more cost effective to hire staffs and make them odd hours from their comforts of home 🤦‍♀️

Just wait for GXS for sometime late this year as their primary competition
kennyS
post May 8 2023, 11:40 AM

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Hi , just want to check anyone encounter the issue ( stuck at confirming address ) for debit card ordering screen ?
xander2k8
post May 8 2023, 01:55 PM

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QUOTE(kennyS @ May 8 2023, 11:40 AM)
Hi , just want to check anyone encounter the issue ( stuck at confirming address ) for debit card ordering screen ?
*
Yes it is normal

Try again later and after received the card contact CS again for manual activation on the app end
virtualgay
post May 10 2023, 12:19 AM

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i wish rize give us 4.25%

-------------------------------------------
another topic - who hold a saving account with AlRajhi bank? If yes, do you see your Rize account in your AlRajhi Online banking? I kinda curious saja...


PueRTeaA
post May 10 2023, 12:30 AM

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QUOTE(virtualgay @ May 10 2023, 12:19 AM)
i wish rize give us 4.25%

-------------------------------------------
another topic - who hold a saving account with AlRajhi bank? If yes, do you see your Rize account in your AlRajhi Online banking? I kinda curious saja...
*
...and increase the First RM 5000 eligible become RM 50,000 better biggrin.gif
!@#$%^
post May 10 2023, 12:31 AM

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QUOTE(PueRTeaA @ May 10 2023, 12:30 AM)
...and increase the First RM 5000 eligible become RM 50,000 better biggrin.gif
*
500k best
PueRTeaA
post May 10 2023, 12:35 AM

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QUOTE(!@#$%^ @ May 10 2023, 12:31 AM)
500k best
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But PIDM only cover RM 250k doh.gif
!@#$%^
post May 10 2023, 12:38 AM

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QUOTE(PueRTeaA @ May 10 2023, 12:35 AM)
But PIDM only cover RM 250k doh.gif
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any other investment giving guaranteed 5% coverage with PIDM coverage?
PueRTeaA
post May 10 2023, 12:43 AM

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QUOTE(!@#$%^ @ May 10 2023, 12:38 AM)
any other investment giving guaranteed 5% coverage with PIDM coverage?
*
Yes. EPF.

So far only EPF investment will guaranteed you average 4-6% return with bankruptcy protection. If EPF bankrupt, govt will pay you biggrin.gif .
!@#$%^
post May 10 2023, 12:44 AM

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QUOTE(PueRTeaA @ May 10 2023, 12:43 AM)
Yes. EPF.

So far only EPF investment will guaranteed you average 4-6% return with bankruptcy protection. If EPF bankrupt, govt will pay you biggrin.gif .
*
wrong
nexona88
post May 10 2023, 12:44 AM

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QUOTE(PueRTeaA @ May 10 2023, 12:30 AM)
...and increase the First RM 5000 eligible become RM 50,000 better biggrin.gif
*
Straight to 100k better number

Not too high not too low 👍
PueRTeaA
post May 10 2023, 12:45 AM

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QUOTE(!@#$%^ @ May 10 2023, 12:44 AM)
wrong
*
which part wrong confused.gif
!@#$%^
post May 10 2023, 12:53 AM

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QUOTE(PueRTeaA @ May 10 2023, 12:45 AM)
which part wrong confused.gif
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Section 27 of the EPF Act 1991
PueRTeaA
post May 10 2023, 01:04 AM

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QUOTE(!@#$%^ @ May 10 2023, 12:53 AM)
Section 27 of the EPF Act 1991
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Section 27 talk about Dividend, if you study EPF last 20 year dividend history average between 4-6%, and it never failed to pay you dividend biggrin.gif
!@#$%^
post May 10 2023, 01:12 AM

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QUOTE(PueRTeaA @ May 10 2023, 01:04 AM)
Section 27 talk about Dividend, if you study EPF last 20 year dividend history average between 4-6%, and it never failed to pay you dividend biggrin.gif
*
"past performance is not indicative of future results" and "guaranteed returns" are basic 101 of investment.

not here to discuss what are the past performances, but to my question of "guaranteed returns" and ur reply of the said "guaranteed returns"
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post May 10 2023, 01:14 AM

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QUOTE(PueRTeaA @ May 10 2023, 12:43 AM)
Yes. EPF.

So far only EPF investment will guaranteed you average 4-6% return with bankruptcy protection. If EPF bankrupt, govt will pay you biggrin.gif .
*
merely telling u there is no such guarantee given
virtualgay
post May 10 2023, 01:21 AM

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all no need sleep ka?
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post May 10 2023, 01:26 AM

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QUOTE(virtualgay @ May 10 2023, 01:21 AM)
all no need sleep ka?
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night is still young
gooroojee
post May 10 2023, 01:27 AM

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QUOTE(!@#$%^ @ May 10 2023, 01:14 AM)
merely telling u there is no such guarantee given
*
Guarantee minimum 2.5% laaa
!@#$%^
post May 10 2023, 01:29 AM

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QUOTE(PueRTeaA @ May 10 2023, 12:43 AM)
Yes. EPF.

So far only EPF investment will guaranteed you average 4-6% return with bankruptcy protection. If EPF bankrupt, govt will pay you biggrin.gif .
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QUOTE(!@#$%^ @ May 10 2023, 12:53 AM)
Section 27 of the EPF Act 1991
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QUOTE(gooroojee @ May 10 2023, 01:27 AM)
Guarantee minimum 2.5% laaa
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that's what i pointed out according to Section 27 of the EPF Act 1991. there's so such 4-6% guarantee as claimed by that tea
virtualgay
post May 10 2023, 11:33 AM

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Finally disabled the notification here
Just FYI to anyone who is facing the issue

user posted image
Super2047
post May 10 2023, 11:42 AM

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QUOTE(virtualgay @ May 10 2023, 11:35 AM)
5% return susah la
Best is just EPF saja
Once masuk can keluar if over 1M
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Actually many people don't know there is such 'facility' for people with over 1M biggrin.gif
virulence
post May 10 2023, 11:59 AM

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Will Rize maintain to offer 4% after 31st August?
virtualgay
post May 10 2023, 12:00 PM

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QUOTE(virulence @ May 10 2023, 11:59 AM)
Will Rize maintain to offer 4% after 31st August?
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tak tahu le
TSikanbilis
post May 10 2023, 12:09 PM

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QUOTE(virulence @ May 10 2023, 11:59 AM)
Will Rize maintain to offer 4% after 31st August?
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If they dont offer a competitive rate after 31 Aug, almost all of us will transfer out our money to somewhere else devil.gif
nexona88
post May 10 2023, 12:11 PM

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QUOTE(virulence @ May 10 2023, 11:59 AM)
Will Rize maintain to offer 4% after 31st August?
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Endless Possibilities 😀

But no extended...
Just withdraw & transfer only...
Simple as that 😁
PueRTeaA
post May 10 2023, 12:12 PM

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QUOTE(ikanbilis @ May 10 2023, 12:09 PM)
If they dont offer a competitive rate after 31 Aug, almost all of us will transfer out our money to somewhere else devil.gif
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Good idea. biggrin.gif
If everyone also transfer RM 50k out on 1 Sept, 1000+ ppl transfer out together the bank will start worry biggrin.gif
PueRTeaA
post May 10 2023, 12:19 PM

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QUOTE(!@#$%^ @ May 10 2023, 12:11 PM)
i suggest u google what it means by rhetorical question before going on and on. dun have to show to the world that u r anencephaly.
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Steady bro. No hard feelings, i should not suggest increate the profit rate for first RM5k increase to RM 50k, then issue solve biggrin.gif

all becoz of virtualgay ask for 4.25% ranting.gif

This post has been edited by PueRTeaA: May 10 2023, 12:20 PM
!@#$%^
post May 10 2023, 12:20 PM

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QUOTE(PueRTeaA @ May 10 2023, 12:19 PM)
Steady bro. No hard feelings, i should not suggest increate the profit rate for first RM5k increase to RM 50k, then issue solve biggrin.gif
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none taken
robt1013
post May 10 2023, 01:39 PM

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QUOTE(virtualgay @ May 10 2023, 11:26 AM)
my notification never ending
going to call them now and talk to them nicely
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My one stop spamming notifications since 5 May 2023 bruce.gif

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