Ok registered. So they will inform me right? If successful.
How long wil take.

Welcome to the testers club

a week waiting period

I will take a photo once I put money in and make sure all my interest are accounted for.

When the July interest will be fixed? can report to BNM?

I registered an account for my wife a week ago without any issue. But it took a few days for all the functions to be available after depositing RM1k. The saving pot could be set up but I could not transfer money from the main account into it etc..... but this went away on Day 4. By Day 7, the RM20 bonus was deposited into the main account.

yeah, i think first spotted on 20 Apri 2023
so probably run out of allocation
then they renew another 12,500 since 21 July?
misleading 'guaranteed' with asterisk

registered and deposit on 18/7, did not receive any RM20 bonus until today

Report 1st 🤦‍♀️ to Rize and then CC to BNM

They should resolve this issue by this month otherwise it will be nightmare scenario next month profit payout

Btw it is not interest 🤦‍♀️ because Shariah doesn’t allow it but it allows for profit because Rize is shariah compliant

This post has been edited by xander2k8: Aug 9 2023, 12:33 PM

Want to deposit money in also so difficult.
Rize dun want my money is it?
Use hlb and Maybank both timeout.

i also wondering.
how something so fundamental about Rize also can screw up. and they call themselves a DIGITAL bank.

if it affect 1 out of 10 can still close one eye and bersangka baik.

but this is like 3 or 4 out of 10 people affected. Worse still, some even 2~3 months interest did not get. Not just 1 month like us.

I suspect for those of us who 1 month no get interest, soon (next month) we will also join those 2~3 months that interest not credited..

btw, is the debit card needed to get interest or not??
because in T&C it says need apply debit card to be eligible for the promotion.
Idk if the interest not credited because got clash with their T&C or whatever.

as per: https://www.rize.com.my/application/themes/...OTICE_Final.pdf

Dunno.
So you suspect that they will not give you the interest?

Also they should just give those who deposit 6 months interest.

Like why should I put say next month and waste my effort only to withdraw end of the year.

This post has been edited by BrookLes: Aug 9 2023, 04:06 PM

duitNow issue ?
When did it happen ?

i did not apply for the Debit card and it's not required to earn the promo interest rate.
My friend i refer also didn't apply for Debit card also got the interest.

1 hour ago.
Dunno how long they take to solve this issue

No wonder my RHB CashXcess unable to transfer there just now....

Still cannot transfer.
Just wonder how long will they take to approve your account after you transfer and do they give you interest while you are waiting for your account to get approved?

anyone that did not get the profit for for august has gotten it now?

All i receive is 1st email saying they are working on it, and another email says that its still pending to be resolved and is taking longer than usual.

how did a bank manage to make mistake for a so basic thing like this?

just wait till sept. very straight response who dont get it.
Just exit as cannot get interest

Well it's interest you would have got if you put other place.

And still cannot deposit yet but have to wait 3 working days for them to get back to me.

This post has been edited by BrookLes: Aug 10 2023, 01:06 PM