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 Digital bank Rize, By Al Rajhi Bank

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ericlaiys
post Aug 2 2023, 04:00 PM

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QUOTE(joice11 @ Aug 2 2023, 03:19 PM)
as i highlight early, my son never receive any interest from the start (may until now-3month no interest) being email and call every month, even informed will cc to Bank Negera, but still the same reply, working on it and can do nothing. Now seem more new acc affected, hope will give presure them to solve it.
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3 month no interest...withdraw all liao...lol
xander2k8
post Aug 2 2023, 04:08 PM

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QUOTE(CPURanger @ Aug 2 2023, 08:18 AM)
That's why I m not bother to sign up after failure twice. They never bother to notified sign up failures.

To me, this is not acceptable. It is a very amateur service or IT work. Probably the bank hire some newbies to do banking work.
It's something very wrong with interest not credited in some accounts. This is suppose to be automated by software with accuracy.

I m not putting money where service is lousy and worry every now and then, have to check account.
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Not amateur but they outsource the work itself 🤦‍♀️ with in house support which have seriously no idea or lack of knowledge of digital banking itself

Thankfully support is responsive but resolution lagged 🤦‍♀️ will take a week or 2 just sort some kinks itself because the developer is seriously bombarded with it
oks911
post Aug 2 2023, 04:12 PM

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i think i am the lucky one...
open account very smooth
interest paid monthly
RM20 bonus also dapat...
next.. hope to be the winner of apple product!
xander2k8
post Aug 2 2023, 04:13 PM

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QUOTE(oks911 @ Aug 2 2023, 04:12 PM)
i think i am the lucky one...
open account very smooth
interest paid monthly
RM20 bonus also dapat...
next.. hope to be the winner of apple product!
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Unlikely 🤦‍♀️ unless you have put a million in the account itself
Optizorb
post Aug 2 2023, 04:16 PM

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QUOTE(oks911 @ Aug 2 2023, 04:12 PM)
i think i am the lucky one...
open account very smooth
interest paid monthly
RM20 bonus also dapat...
next.. hope to be the winner of apple product!
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which campaign for the apple product?

oks911
post Aug 2 2023, 04:41 PM

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QUOTE(Optizorb @ Aug 2 2023, 04:16 PM)
which campaign for the apple product?
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1. CAMPAIGN PERIOD
This Campaign is valid from 20 April 2023 to 20 July 2023

3. CAMPAIGN MECHANICS
a) Under this Campaign and during the Campaign Period, Eligible Customer(s)
will stand a chance to get RM20.00 ("Cash Prize") if they have successfully
downloaded, registered and activated CMSA-i via Rize App by depositing a
minimum of RM20 within the campaign period.
b) The cash prize is only valid for the first 20,000 Eligible Customer(s) that
fulfilled the requirement Immediately above, on a first come first served
basis.


c) For the Eligible Customer(s) that fulfilled the requirement in clause 3a, they
will be eligible for Grand Prize lucky draw. A total of 3 units of Grand Prize will
be awarded to 3 lucky draw winners.
d) The Grand Prize to be given out to the winner as below:
Type of Prize
1st Prize 1 unit of iPhone 14 Pro (128GB) worth
RM5,299
2nd Prize 1 unit of MacBook Air with M1 Chips
worth RM4,399
3rd Prize 1 unit of iPad Pro 11-inch (128GB)
worth RM3,899
e) The cash prize and grand prize are collectively referred to as the "Prizes".
4. Selection of Grand Prize Winners
a) All Eligible Customer(s) who fulfilled the requirement In clause 3a will be
assigned a serial number in the Bank’s randomizer system.
b) After the end of the Campaign Period, the Bank will perform a one (1) time
randomization to determine the winners, namely the 3 Grand Prize and 3
Grand Prize back up winners.
c) Grand Prize: The entry ranked 1st to 3rd from the randomization results will be
shortlisted as potential Grand Prize winner, (collectively referred to as the
“Potential Winner(s)’).
virulence
post Aug 2 2023, 04:44 PM

Getting Started
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QUOTE(virtualgay @ Jul 25 2023, 10:12 PM)
Rize is Malaysia’s Virtual Bank of the Year at the Asian Banking and Finance Awards 2023! 💪

user posted image
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Are they the only Virtual Bank so of course they win this category award whistling.gif
ronnie
post Aug 2 2023, 04:53 PM

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From: Kuala Lumpur



Just receive my RM20 Welcome bonus
Pleased to inform you that the bank has credited the Rize Activation Campaign RM20 cash prize to your Rize account.

after complain via email on 31/7/2023
xander2k8
post Aug 2 2023, 05:26 PM

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QUOTE(virulence @ Aug 2 2023, 04:44 PM)
Are they the only Virtual Bank so of course they win this category award  whistling.gif
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Yes 🤦‍♀️ because it is for Malaysia as there is no competition yet because GXS, Boost and YTL hasn’t even setup yet for public
canjeth
post Aug 2 2023, 06:35 PM

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From: Kuala Lumpur


QUOTE(virulence @ Aug 2 2023, 04:44 PM)
Are they the only Virtual Bank so of course they win this category award  whistling.gif
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Be U by Bank Islam
https://www.getbeu.com/index.html
doxtera
post Aug 2 2023, 09:43 PM

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user posted image

Anyone getting the same issue like mine? Thing is my account is already activated mid july and even received the rm20 activation reward in the account. Didn't receive july interest as well.
canjeth
post Aug 2 2023, 11:04 PM

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From: Kuala Lumpur


QUOTE(doxtera @ Aug 2 2023, 09:43 PM)
user posted image

Anyone getting the same issue like mine? Thing is my account is already activated mid july and even received the rm20 activation reward in the account. Didn't receive july interest as well.
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Why keep on blocked and activated?

My notifications got nothing at all. All blank.
virulence
post Aug 2 2023, 11:34 PM

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QUOTE(canjeth @ Aug 2 2023, 11:04 PM)
Why keep on blocked and activated?

My notifications got nothing at all. All blank.
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Those are repeat notifications. Under settings go to communications preferences and turn off push notifications. I reported this issue awhile back and it still isn't resolved yet.
virtualgay
post Aug 3 2023, 01:31 AM

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QUOTE(canjeth @ Aug 2 2023, 06:35 PM)
i guess their interest is super low..
at least now my 5k in Rize enjoy 5% kekeke

tiongkeat
post Aug 3 2023, 11:23 AM

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From: Sungai Buloh, Selangor


same here profit not credited.
i have told them to close my account instead.

doxtera
post Aug 3 2023, 12:17 PM

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QUOTE(canjeth @ Aug 2 2023, 11:04 PM)
Why keep on blocked and activated?

My notifications got nothing at all. All blank.
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No idea, the account is already activated but the notifications still keep coming in. Not sure if this is affecting the interest payout but I will give CS a call soon since they are not replying to email
xander2k8
post Aug 3 2023, 02:52 PM

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QUOTE(doxtera @ Aug 3 2023, 12:17 PM)
No idea, the account is already activated but the notifications still keep coming in. Not sure if this is affecting the interest payout but I will give CS a call soon since they are not replying to email
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Instead email 🤦‍♀️ call them instead as they will respond faster to it
virtualgay
post Aug 3 2023, 03:27 PM

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QUOTE(xander2k8 @ Aug 3 2023, 02:52 PM)
Instead email 🤦‍♀️ call them instead as they will respond faster to it
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for those having issue i think is not worth your time to deal with them la
i am just lucky that things are smooth and i only put RM5k
some of my friend has balance over 500k inside Rize and even they dont have issues
just consider yourself unlucky!
teslaman
post Aug 3 2023, 03:30 PM

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QUOTE(ikanbilis @ Apr 5 2023, 02:47 PM)
https://www.rize.com.my/application/files/4...-_ver1Oct22.pdf

Product : Commodity Murabahah Savings account i

First RM5000 - 5%

RM5001 and above - 4%

Promo till 31 Aug 2023

Protected by PIDM up to RM250k

[attachmentid=11456058]
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non can apply ?
Optizorb
post Aug 3 2023, 03:33 PM

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QUOTE(xander2k8 @ Aug 3 2023, 02:52 PM)
Instead email 🤦‍♀️ call them instead as they will respond faster to it
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calling up doesnt mean faster resolution.

i already called them up to inform, they just say ok we will check with relevant department and will notify through email if there is any update..

call lasted less than 5 minutes..



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