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 Digital bank Rize, By Al Rajhi Bank

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lsl640
post Dec 1 2023, 04:22 PM

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The money that deducted in rize still not yet reflected in receiving bank, anyone managed to solve this issue?
nexona88
post Dec 1 2023, 04:23 PM

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QUOTE(virtualgay @ Dec 1 2023, 04:18 PM)
most active thread in forum?
i saw like 70 to 80 replies in just 1 hour.. hahaha
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it's involved money...

sure everyone is scared one...

lucky it's solved now...

now waiting for call center load to reduce... waiting time still long....
woowoo1
post Dec 1 2023, 04:24 PM

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QUOTE(virulence @ Dec 1 2023, 05:14 PM)
Rize app already facing issue today then suddenly everyone panic and doing bank run mass withdrawal which will only compound more problems to their current system. At least let them fix the initial issue then only withdraw and close account.
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Today?? They have been having problem for months. First wrong calculation, then no interest, them missing duit now then log in problem. I don't know what is next, anyone's guess
nexona88
post Dec 1 2023, 04:28 PM

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QUOTE(virulence @ Dec 1 2023, 04:14 PM)
Rize app already facing issue today then suddenly everyone panic and doing bank run mass withdrawal which will only compound more problems to their current system. At least let them fix the initial issue then only withdraw and close account.
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not only today boss...

from time to time always got some issues...

we gave them some chance to improve.... but looks like nothing happens.... it's got much worse....
robt1013
post Dec 1 2023, 04:28 PM

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No next time..already fully withdrawn, hehe
Vickyle
post Dec 1 2023, 04:29 PM

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This morning 8am+ no interest. Now interest is in. Check date of transaction. It's yesterday. Huh? I guess they were having extended "maintenance" to fix unexpected issue.
nexona88
post Dec 1 2023, 04:29 PM

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QUOTE(CTAY @ Dec 1 2023, 04:21 PM)
yeap ok for me too for android. But my money still missing zzz
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would take little longer...

many stuck transactions from morning tongue.gif

needed to clear up all of them...
lolabunny123
post Dec 1 2023, 04:30 PM

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QUOTE(lsl640 @ Dec 1 2023, 04:22 PM)
The money that deducted in rize still not yet reflected in receiving bank, anyone managed to solve this issue?
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I have the same issue and it is not yet resolved.
virtualgay
post Dec 1 2023, 04:31 PM

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QUOTE(woowoo1 @ Dec 1 2023, 04:24 PM)
Today?? They have been having problem for months. First wrong calculation, then no interest, them missing duit now then log in problem. I don't know what is next, anyone's guess
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u forget about rooted device cannot login
TSikanbilis
post Dec 1 2023, 04:31 PM

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QUOTE(robt1013 @ Dec 1 2023, 04:28 PM)
No next time..already fully withdrawn, hehe
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Good for you. But some who transferred in the morning still got their money stuck somewhere…
CTAY
post Dec 1 2023, 04:32 PM

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QUOTE(nexona88 @ Dec 1 2023, 04:29 PM)
would take little longer...

many stuck transactions from morning  tongue.gif

needed to clear up all of them...
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yea hopefully...

I actually manage to speak to one of their customer support at 9am-ish. The person say will escalate my case and all but until now still no hear back
UnrequitedC
post Dec 1 2023, 04:32 PM

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I transferred 2k from another bank to rize but was not successful. Money not deducted from original bank, but check rize this morning this amount reflected in apps.
virtualgay
post Dec 1 2023, 04:33 PM

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QUOTE(ikanbilis @ Dec 1 2023, 04:31 PM)
Good for you. But some who transferred in the morning still got their money stuck somewhere…
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in the cloud like my case last month
so before i transfer in to Rize i just do a RM1 transfer then check if get the money or not
then only i transfer bigger amount regardless is in our out better do that especially 1st day of the month for rize

cybpsych
post Dec 1 2023, 04:34 PM

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no more root login issue

can login properly now
whycanot323
post Dec 1 2023, 04:38 PM

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just now try re-install rize app...
now in cooling off period 12hours... lmaaaaaaaaa
i saw extra profit in my account...

hope to withdraw all tomorrow morning 8am include extra profits....
nexona88
post Dec 1 2023, 04:39 PM

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QUOTE(CTAY @ Dec 1 2023, 04:32 PM)
yea hopefully...

I actually manage to speak to one of their customer support at 9am-ish. The person say will escalate my case and all but until now still no hear back
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it's take time to process all the backlog transactions

probably clear up by tonight or tomorrow morning icon_rolleyes.gif
jasontoh
post Dec 1 2023, 04:43 PM

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QUOTE(dimgai @ Dec 1 2023, 12:37 PM)
iphone + rize user can log in now?  ranting.gif
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The only issue I have today is slight delay of the interest update. Other than that both Android and Iphone can login to their respective account
woowoo1
post Dec 1 2023, 04:44 PM

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QUOTE(virtualgay @ Dec 1 2023, 05:33 PM)
in the cloud like my case last month
so before i transfer in to Rize i just do a RM1 transfer then check if get the money or not
then only i transfer bigger amount regardless is in our out better do that especially 1st day of the month for rize
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This is a good idea. Duit now RM1 first if everything ok then only duit now bigger amount. If money missing they may take days to recover .
ronnie
post Dec 1 2023, 04:46 PM

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android issue ..my iOS can login ok
jasontoh
post Dec 1 2023, 04:46 PM

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QUOTE(UnrequitedC @ Dec 1 2023, 12:33 PM)
Use VPN change location to US. Then it's ok for me now.
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I noticed the app itself will be slow logging in via wifi vs cellular. I suspect their connection code is not written to handle the connection properly.

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