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 Digital bank Rize, By Al Rajhi Bank

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lsl640
post Oct 19 2023, 09:36 AM

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Can you all login to the app at this moment?

Mine said network error
lsl640
post Oct 19 2023, 09:50 AM

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QUOTE(johnchen @ Oct 19 2023, 09:39 AM)
Try clearing cache or swipe the app away in App manager and restart. No problem for me (IP11, iOS 17.0.3), Rize version up to date
*
Not working, need to clear data and removing
Now lock for 12h cooling period, stupid app
lsl640
post Oct 19 2023, 10:02 AM

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QUOTE(johnchen @ Oct 19 2023, 09:58 AM)
5+4% kita tabah je la 😎
*
Yes, no choice
lsl640
post Oct 19 2023, 09:14 PM

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QUOTE(xander2k8 @ Oct 19 2023, 05:08 PM)
Not stupid 🤦‍♀️ because it is security feature mandated by BNM
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Not about the 12h cooling period, is about the stupid app which cause much trouble, can't login and need to reset
lsl640
post Dec 1 2023, 07:05 AM

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Anyone had experience regarding failed transaction to rize? Tried to transfer fund in rize from cimb and alliance to rize but all failed
lsl640
post Dec 1 2023, 07:29 AM

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QUOTE(Dineesh @ Dec 1 2023, 07:24 AM)
Facing the same problem. Tried transferring from PB and HLB, both failed
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now i tried to transfer out from rize to alliance via duitnow id, transaction went through, but no money deduct in rize, no transaction history, no money received in alliance also.
This bank is too fishy
lsl640
post Dec 1 2023, 08:28 AM

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QUOTE(!@#$%^ @ Dec 1 2023, 08:23 AM)
problematic, duitnow out says successful but no money outgoing. hopefully they wun renew their promo. headache only for the extra %
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same, in failed, out said successful but no money in receiving bank
lsl640
post Dec 1 2023, 09:40 AM

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Duitnow qr money deducted already, but money not in the receiving end, so much trouble la this bank
lsl640
post Dec 1 2023, 10:50 AM

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QUOTE(sjz @ Dec 1 2023, 10:46 AM)
they state they can't verify integrity of my device.
say my phone is rooted.

wtf????

my phone firmware is original from manufacture & i am not using rooted phone at all.
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Same, i am done, after this i am going to transfer my money out
lsl640
post Dec 1 2023, 12:54 PM

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They locked down the whole app dy, duitnow unavailable
lsl640
post Dec 1 2023, 12:59 PM

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QUOTE(nexona88 @ Dec 1 2023, 12:56 PM)
try using VPN??

some says can use non issue??
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No, they locked down the duitnow qr dy
lsl640
post Dec 1 2023, 04:22 PM

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The money that deducted in rize still not yet reflected in receiving bank, anyone managed to solve this issue?
lsl640
post Dec 2 2023, 08:31 AM

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The integrity error start again
lsl640
post Dec 4 2023, 11:34 AM

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Still haven't got back mine as well, but those they wrongly credited into my account already deducted since 2 days ago
lsl640
post Dec 4 2023, 04:43 PM

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Everyone got back your missing money dy? Mine still no way to be seen
lsl640
post Dec 5 2023, 12:10 PM

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Already got back my missing fund.
Quit rize for this month 1st and see what they proposed Jan 24
lsl640
post Dec 5 2023, 02:50 PM

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QUOTE(ericlaiys @ Dec 5 2023, 12:53 PM)
latest tsunami from rize. now everyone at FB bombarded..a lot of account become negative (overdraft)

brace for an impact
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I deposited 20k to rize during 1st dec 6am, the transaction failed at my own bank, money refunded to my bank account, but rize still credited the transaction and that 20k appear in my rize account. I am able to use and transfer that wrongly credited money actually.

Subsequently on 2nd dec, rize deducted that 20k (1st thing they do before refund all our missing money, haha).

So those on negative balance need to really check whether they actually transfer out those money rize wrongly credited despite the origin bank transaction failed
lsl640
post Dec 5 2023, 03:13 PM

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QUOTE(ikanbilis @ Dec 5 2023, 03:02 PM)
Extra credit by bank is also bad for us actually. Like the maybank rm400m case, the user got her account freeze for days and cause much inconvenience.

What we want is a stable system. No missing money and no extra money.
*
Totally agreed, not like we can spend the money also, in the end they will trace back and ask you to refund
lsl640
post Jan 3 2024, 11:52 AM

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QUOTE(leanman @ Jan 2 2024, 04:10 PM)
Anyone had any experience with Rize in changing the mobile phone that tied to the account? Is it a hassle to do it? thanks
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Quite easy to do so, but got 12H cooling period that you can't do any transaction, so please plan properly.
lsl640
post Mar 17 2024, 10:00 AM

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Start making problem again, duitnow transfer to PBB, said successful, but never process

Money not deducted from rize
Money not received in PBB

I thinks i should wait now and not doing another attempt

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