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 Digital bank Rize, By Al Rajhi Bank

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CTAY
post Dec 1 2023, 10:00 AM

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Hmm....anyone here still have not receive their money after transferring from Rize? I managed to call them and they say will escalate and all etc but I still got no email and money also haven't get gg
virtualgay
post Dec 1 2023, 10:05 AM

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30 mins ago did not get my interest
now check again app also cannot login

TSikanbilis
post Dec 1 2023, 10:11 AM

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QUOTE(virtualgay @ Dec 1 2023, 10:05 AM)
30 mins ago did not get my interest
now check again app also cannot login
*
I can log-in but all my balance zero now rclxub.gif
joice11
post Dec 1 2023, 10:15 AM

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QUOTE(virtualgay @ Dec 1 2023, 10:05 AM)
30 mins ago did not get my interest
now check again app also cannot login
*
so, it not mine only login fail?
cybpsych
post Dec 1 2023, 10:16 AM

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yep app login unable to load fully
nexona88
post Dec 1 2023, 10:17 AM

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QUOTE(virtualgay @ Dec 1 2023, 10:05 AM)
30 mins ago did not get my interest
now check again app also cannot login
*
QUOTE(joice11 @ Dec 1 2023, 10:15 AM)
so, it not mine only login fail?
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Something wrong with Rize...

Don't know what's happening there...

System really create trouble now....
frankliew
post Dec 1 2023, 10:21 AM

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Now app rosak ke
nexona88
post Dec 1 2023, 10:23 AM

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QUOTE(frankliew @ Dec 1 2023, 10:21 AM)
Now app rosak ke
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Seems like already crashed big 😔

Emergency cases... Needs $$$$.... GG lorh
frankliew
post Dec 1 2023, 10:26 AM

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After app stable, transfer all liao.. haiya
Optizorb
post Dec 1 2023, 10:29 AM

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just make a complaint to BNM only. let BNM spank rize and al-rajhi a bit... let BNM force them to get their shit together..

if nobody make complaints, then no consequences for rize also for all these issues.

profit crediting late or missing still can close on eye kasi chan.

this one want transfer own money out also cannot liao.. if really emergency then just die?

This post has been edited by Optizorb: Dec 1 2023, 10:30 AM
leanman
post Dec 1 2023, 10:32 AM

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QUOTE(dark_axl21 @ Dec 1 2023, 08:11 AM)
Haha.
Rize is reading the forums.
Your valuable input has been taken into consideration.

On the dot 11:59:59, mimicking Gx Bank?

The maintenance was much needed.

Now, hopefully the promo goes on?
*
I doubt that was the actual time which the interested was Credited. My past 4 months are all the same timing at 11:59:59


lolabunny123
post Dec 1 2023, 10:36 AM

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Called them at 10.30am but machine keeps saying no support agents available to take my call, then auto hang-up.

I’m so done with this app. Will withdraw everything once I can get my money out. Not worth the 4-5% interest.
Lancer07
post Dec 1 2023, 10:36 AM

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Can't log in the app now

said could not verify integrity of your device...
woowoo1
post Dec 1 2023, 10:42 AM

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QUOTE(Lancer07 @ Dec 1 2023, 11:36 AM)
Can't log in the app now

said could not verify integrity of your device...
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No issue for me, I just log in and ok
BWassup
post Dec 1 2023, 10:43 AM

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QUOTE(Lancer07 @ Dec 1 2023, 10:36 AM)
Can't log in the app now

said could not verify integrity of your device...
*
I also can't login, with the same message.

Call centre got cut-off, with voice message saying there are no available support staff to handle the call icon_question.gif
sjz
post Dec 1 2023, 10:46 AM

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they state they can't verify integrity of my device.
say my phone is rooted.

wtf????

my phone firmware is original from manufacture & i am not using rooted phone at all.
TSikanbilis
post Dec 1 2023, 10:47 AM

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QUOTE(woowoo1 @ Dec 1 2023, 10:42 AM)
No issue for me, I just log in and ok
*
Can login. Can see my balance.

Tried duitnow RM1 out, it says money otw. But RM1 not being deducted from account.
lsl640
post Dec 1 2023, 10:50 AM

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QUOTE(sjz @ Dec 1 2023, 10:46 AM)
they state they can't verify integrity of my device.
say my phone is rooted.

wtf????

my phone firmware is original from manufacture & i am not using rooted phone at all.
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Same, i am done, after this i am going to transfer my money out
nexona88
post Dec 1 2023, 10:50 AM

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QUOTE(Lancer07 @ Dec 1 2023, 10:36 AM)
Can't log in the app now

said could not verify integrity of your device...
*
QUOTE(sjz @ Dec 1 2023, 10:46 AM)
they state they can't verify integrity of my device.
say my phone is rooted.

wtf????

my phone firmware is original from manufacture & i am not using rooted phone at all.
*
Huh ..

Every time new error @ issues

This Rize never disappoint me with it's new issues each time
sjz
post Dec 1 2023, 10:51 AM

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QUOTE(lsl640 @ Dec 1 2023, 10:50 AM)
Same, i am done, after this i am going to transfer my money out
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really crazy apps run by incompetent ppl.
no wonder the CEO resigned. doh.gif doh.gif

QUOTE(nexona88 @ Dec 1 2023, 10:50 AM)
Huh ..

Every time new error @ issues

This Rize never disappoint me with it's new issues each time
*
they dun even allow you to login the apps.
use some stupid excuse that your phone is rooted.

is its rooted, why my phone can use ALL OTHER banking apps except this Rize??

This post has been edited by sjz: Dec 1 2023, 10:51 AM

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