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 Digital bank Rize, By Al Rajhi Bank

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dimgai
post Dec 1 2023, 10:52 AM

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user posted image


teeeheee
nexona88
post Dec 1 2023, 10:52 AM

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From: REality
QUOTE(BWassup @ Dec 1 2023, 10:43 AM)
I also can't login, with the same message.

Call centre got cut-off, with voice message saying there are no available support staff to handle the call icon_question.gif
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Everyone is bombing their call center with issues faced today 😁
nexona88
post Dec 1 2023, 10:58 AM

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QUOTE(dimgai @ Dec 1 2023, 10:52 AM)
user posted image
teeeheee
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Welcome to the club

New issues pop up today...

And many more to come in near future (don't know what else would appear) 😔
Lancer07
post Dec 1 2023, 10:59 AM

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QUOTE(nexona88 @ Dec 1 2023, 10:50 AM)
Huh ..

Every time new error @ issues

This Rize never disappoint me with it's new issues each time
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Can foresee mass withdrawal in this month

they need to keep 5% next year to keep people stay blush.gif
FGG28
post Dec 1 2023, 11:00 AM

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Well, time to move when system is ok. Not going to wait until 1 Jan 2024.
BWassup
post Dec 1 2023, 11:01 AM

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QUOTE(dimgai @ Dec 1 2023, 10:52 AM)
user posted image
teeeheee
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Think we better wait another hour before trying again. Hopefully they can stabilise the system soon. Otherwise, our bombardment can only stress the system further. ohmy.gif
elwin1102
post Dec 1 2023, 11:03 AM

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QUOTE(ikanbilis @ Dec 1 2023, 10:47 AM)
Can login. Can see my balance.

Tried duitnow RM1 out, it says money otw. But RM1 not being deducted from account.
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Not able to transfer out at all🥲🥲

user posted image
dimgai
post Dec 1 2023, 11:04 AM

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QUOTE(elwin1102 @ Dec 1 2023, 11:03 AM)
Not able to transfer out at all🥲🥲
its ok. its just a delay.



it will first deduct money from your rize (after 30minutes or so) then wait for another few more hours to reflect on your bank. steady
elwin1102
post Dec 1 2023, 11:14 AM

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QUOTE(dimgai @ Dec 1 2023, 11:04 AM)
its ok. its just a delay.
it will first deduct money from your rize (after 30minutes or so) then wait for another few more hours to reflect on your bank. steady
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This kind of App and speed, GG la 😂; after got this month interest better find other lobang liao
nexona88
post Dec 1 2023, 11:15 AM

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QUOTE(elwin1102 @ Dec 1 2023, 11:03 AM)
Not able to transfer out at all🥲🥲

user posted image
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Later it's would proceed

Delay transaction 😕

The system is weird today....
ericlaiys
post Dec 1 2023, 11:15 AM

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QUOTE(CTAY @ Dec 1 2023, 08:38 AM)
Damn.... happened to me this morning too, transferred using Duitnow, it says transaction failed, but money went out from Rize but i didn't receive anything. Tried calling no one pickup, i just sent an email to CS
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same...now my money lost.
worse part is
a) now cannot withdraw from pocket to main account.

all money stuck and hopefully wont become zero

really frustrated. now all money in here cannot go out. else lost
virulence
post Dec 1 2023, 11:16 AM

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I logged in before 8am this morning & interest was in. No idea if interest calculation is accurate.

Their current outsource app developer just can't cut it. The app needs an overhaul from scratch with a new outsource app developer.
nexona88
post Dec 1 2023, 11:16 AM

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QUOTE(Lancer07 @ Dec 1 2023, 10:59 AM)
Can foresee mass withdrawal in this month

they need to keep 5% next year to keep people stay  blush.gif
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Don't think 5% can attract people to stay...

Too much headache everytime only

Heart must be steady 😁
elwin1102
post Dec 1 2023, 11:18 AM

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QUOTE(nexona88 @ Dec 1 2023, 11:15 AM)
Later it's would proceed

Delay transaction 😕

The system is weird today....
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First time transfer money out…😅
Normally don’t like this right?

virtualgay
post Dec 1 2023, 11:19 AM

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finally can login - interest still no where to be seen
i have 11k inside PIDM protect me 250k so i am still ok
nexona88
post Dec 1 2023, 11:19 AM

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QUOTE(elwin1102 @ Dec 1 2023, 11:18 AM)
First time transfer money out…😅
Normally don’t like this right?
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Time to time got issues

Today extra issues pop up 🤪
ericlaiys
post Dec 1 2023, 11:20 AM

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now all my saving pots is zero. Great! i lost my money, only main acc got money
sjz
post Dec 1 2023, 11:22 AM

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QUOTE(virulence @ Dec 1 2023, 11:16 AM)
I logged in before 8am this morning & interest was in. No idea if interest calculation is accurate.

Their current outsource app developer just can't cut it. The app needs an overhaul from scratch with a new outsource app developer.
*
an entire new apps is needed.
they shud scarp this entire apps.
as the apps is rotten to the core.

1st time encounter such problematic and unstable apps.

who dare to trust their money on this kind of crappy apps puke.gif puke.gif

This post has been edited by sjz: Dec 1 2023, 11:22 AM
virtualgay
post Dec 1 2023, 11:22 AM

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QUOTE(ericlaiys @ Dec 1 2023, 11:20 AM)
now all my saving pots is zero. Great! i lost my money, only main acc got money
*
just do mass withdrawal la... not worth the nightmare
we all move to GX Bank daily interest 3%


sjz
post Dec 1 2023, 11:24 AM

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QUOTE(ericlaiys @ Dec 1 2023, 11:20 AM)
now all my saving pots is zero. Great! i lost my money, only main acc got money
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at least u still can login.

lots of other being blocked out by the apps entirely.

stating some absurd reason of can't verify phone genuine or rooted

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