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 Digital bank Rize, By Al Rajhi Bank

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BWassup
post Apr 19 2023, 11:39 AM

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QUOTE(joice11 @ Apr 19 2023, 11:18 AM)
can we opt to apply without debit card?
*
1. CAMPAIGN PERIOD
This Campaign is valid from 20 March 2023 until 31 August 2023, both dates inclusive
("Campaign Period").
2. ELIGIBILITY
This Campaign is open to all individuals who fulfil the following criteria during the Campaign
Period:-
a) Individual who does not have any existing products with the Bank;
b) Successfully registered with and opened a Commodity Murabahah Savings
Account-i (“CMSA”) via rize Application which is available for download in the
official Apple App Store, Google Play Store and Huawei App Gallery;
c) Activated the CMSA-i by depositing a minimum of RM20 in CMSA-i within 30 days
after the CMSA is successfully opened; and
d) Applied for and activated the rize Debit Card-i on the rize Application according to
the cover letter accompanying the debit card.
(henceforth referred to as “Eligible Customer(s)”)


Looks like cannot, as per 2d

This post has been edited by BWassup: Apr 19 2023, 11:47 AM
CyberKewl
post Apr 19 2023, 11:48 AM

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QUOTE(virtualgay @ Apr 19 2023, 09:02 AM)
if got annual fee i will just cancel their debit card before card anniversary
dont plan to use the card, just wanted their welcome gift smile.gif
*
i use it as my "if debit card info leak out i'm not worried" punya debit card. I use rize debit as my online shopee, lazada, etc account - put minimal money there and if kena all money there gone at least not few thousands. Savings pot money cannot be touched by debit card unless u withdraw to the main account so its safe even if u have some investment there for the 4-5% interest rate.
xander2k8
post Apr 19 2023, 12:11 PM

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QUOTE(PueRTeaA @ Apr 19 2023, 10:43 AM)
IC. I tot Online Banking != Digital Banking. Online Bank and Digital bank is 2 different entity.

To operate Online Bank = Need bank license.

To operate Digital Bank =  Need Digital Bank license, that why 5 new Digital Bank license was awarded last year.

=================================

If I understand correctly, now seem for existing Bank to operate Digital Bank = No new license require. :confused:

So soon or later Tiger, Sotong bank will have new Digital bank App soon?
*
It is up to Tiger and Sotong whether they want to offer it or not but the main thing for banks it has to be profitable 1st in their minds whether to offer or not

Anyway CIMB have such offering called Octo account already 🤦‍♀️
CyberKewl
post Apr 19 2023, 12:29 PM

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good to see rize rising in terms of their customer base LOL
xander2k8
post Apr 19 2023, 12:55 PM

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QUOTE(CyberKewl @ Apr 19 2023, 12:29 PM)
good to see rize rising in terms of their customer base LOL
*
Rising customer base no point 🤦‍♀️

The most important when having a digital bank is 18/7/365 support

If your Rize account are in trouble during after office hours it is helpless itself
virtualgay
post Apr 19 2023, 01:18 PM

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i am hoping after 31 Aug 2023 they maintain 4% for all amount inside Rize smile.gif

virulence
post Apr 19 2023, 01:52 PM

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QUOTE(BWassup @ Apr 19 2023, 11:39 AM)
1. CAMPAIGN PERIOD
This Campaign is valid from 20 March 2023 until 31 August 2023, both dates inclusive
("Campaign Period").
2. ELIGIBILITY
This Campaign is open to all individuals who fulfil the following criteria during the Campaign
Period:-
a) Individual who does not have any existing products with the Bank;
b) Successfully registered with and opened a Commodity Murabahah Savings
Account-i (“CMSA”) via rize Application which is available for download in the
official Apple App Store, Google Play Store and Huawei App Gallery;
c) Activated the CMSA-i by depositing a minimum of RM20 in CMSA-i within 30 days
after the CMSA is successfully opened; and
d) Applied for and activated the rize Debit Card-i on the rize Application according to
the cover letter accompanying the debit card.
(henceforth referred to as “Eligible Customer(s)”)
Looks like cannot, as per 2d
*
I thought the debit card was optional or is it compulsory for 4% interest? I've not ordered the debit card yet:

user posted image
BWassup
post Apr 19 2023, 03:19 PM

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QUOTE(virulence @ Apr 19 2023, 01:52 PM)
I thought the debit card was optional or is it compulsory for 4% interest? I've not ordered the debit card yet:

user posted image
*
The rules as stated in the campaign, seem to be clear. Check with call centre? Otherwise there is a risk of not receiving the higher rates
virulence
post Apr 19 2023, 03:38 PM

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QUOTE(BWassup @ Apr 19 2023, 03:19 PM)
The rules as stated in the campaign, seem to be clear. Check with call centre? Otherwise there is a risk of not receiving the higher rates
*
Under promotions on their website has a link to tnc:
https://www.rize.com.my/index.php/promotions#

No mention that debit card is compulsory under tnc:
https://www.rize.com.my/application/themes/...OTICE_Final.pdf
BWassup
post Apr 19 2023, 03:47 PM

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QUOTE(virulence @ Apr 19 2023, 03:38 PM)
Under promotions on their website has a link to tnc:
https://www.rize.com.my/index.php/promotions#

No mention that debit card is compulsory under tnc:
https://www.rize.com.my/application/themes/...OTICE_Final.pdf
*
This link was posted by someone a bit earlier:

https://www.rize.com.my/application/themes/..._Rize_Final.pdf

Maybe the conditions were revised, I don't know, that's why I suggested to check with the call centre.
TSikanbilis
post Apr 19 2023, 03:51 PM

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Got this error message when i try to order the debit card doh.gif

Attached Image


leo_kiatez
post Apr 19 2023, 03:51 PM

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QUOTE(CyberKewl @ Apr 19 2023, 11:48 AM)
i use it as my "if debit card info leak out i'm not worried" punya debit card. I use rize debit as my online shopee, lazada, etc account - put minimal money there and if kena all money there gone at least not few thousands. Savings pot money cannot be touched by debit card unless u withdraw to the main account so its safe even if u have some investment there for the 4-5% interest rate.
*
What can be invested in "Saving pot"? Do the saving Pot entitled for the 4% promo?
xander2k8
post Apr 19 2023, 04:02 PM

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QUOTE(ikanbilis @ Apr 19 2023, 03:51 PM)
Got this error message when i try to order the debit card doh.gif

Attached Image
*
Very child like unpolished app as the links are broken everywhere and breakfix only upon customer error

This is why Rize is hopeless unless it is 18/7/365 support to fix such errors 🤦‍♀️

QUOTE(leo_kiatez @ Apr 19 2023, 03:51 PM)
What can be invested in "Saving pot"? Do the saving Pot entitled for the 4% promo?
*
Only saving pot entitled to the promo
TSikanbilis
post Apr 19 2023, 04:14 PM

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QUOTE(xander2k8 @ Apr 19 2023, 04:02 PM)
Very child like unpolished app as the links are broken everywhere and breakfix only upon customer error

This is why Rize is hopeless unless it is 18/7/365 support to fix such errors 🤦‍♀️
Only saving pot entitled to the promo
*
Have to ask them to escalate the matter to their IT doh.gif

Attached Image



xander2k8
post Apr 19 2023, 04:17 PM

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QUOTE(ikanbilis @ Apr 19 2023, 04:14 PM)
Have to ask them to escalate the matter to their IT doh.gif

Attached Image
*
Very child’s play

You should try Versa because when errors happens they usually fix it within 4 hours and they will get back to you with updates 👏

Hence why digital bank even more important have a good and solid 18/7/365 support otherwise if anything haywire especially account missing funds 🤦‍♀️
leo_kiatez
post Apr 19 2023, 04:20 PM

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QUOTE(xander2k8 @ Apr 19 2023, 04:02 PM)
Very child like unpolished app as the links are broken everywhere and breakfix only upon customer error

This is why Rize is hopeless unless it is 18/7/365 support to fix such errors 🤦‍♀️
Only saving pot entitled to the promo
*
Did they mentioned only saving pot entitled for this promo? Any t&c?
Pikichu
post Apr 19 2023, 04:29 PM

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QUOTE(joice11 @ Apr 19 2023, 11:18 AM)
can we opt to apply without debit card?
*
yes.

QUOTE(ikanbilis @ Apr 19 2023, 03:51 PM)
Got this error message when i try to order the debit card doh.gif
Attached Image
*
they saw your a/c lots of fund so they want to keep your cash, right ? biggrin.gif

PueRTeaA
post Apr 19 2023, 04:31 PM

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QUOTE(xander2k8 @ Apr 19 2023, 04:17 PM)
Very child’s play

You should try Versa because when errors happens they usually fix it within 4 hours and they will get back to you with updates 👏

Hence why digital bank even more important have a good and solid 18/7/365 support otherwise if anything haywire especially account missing funds 🤦‍♀️
*
why 18/7/365 and not 24/7/365? confused.gif
xander2k8
post Apr 19 2023, 04:32 PM

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QUOTE(leo_kiatez @ Apr 19 2023, 04:20 PM)
Did they mentioned only saving pot entitled for this promo? Any t&c?
*
The problem is the promo is only on the amended interest calculation without any clarification but on the press release stating itself already 🤦‍♀️

https://www.alrajhibank.com.my/post/latest-...king-experience

This post has been edited by xander2k8: Apr 19 2023, 04:32 PM
xander2k8
post Apr 19 2023, 04:33 PM

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QUOTE(PueRTeaA @ Apr 19 2023, 04:31 PM)
why 18/7/365 and not 24/7/365? :confused:
*
Because no banks in Malaysia offer 24/7 support already 🤦‍♀️

The most you can hope is 18/7

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