Thought Digi is a good telco supplier but omg the post sales support is beyond terrible. So, 30th sept my router cannot be powered on and after 2 days of complaints they managed to set an appointment for me but it will only be happening on the 7th... Meaning they are expecting me to have network down for 8 days. Then i offered to bring my device to any of the center they said you can but there wont have stock for replacement..... So i asked them why 8 days of wait they said need to have digi and tm engineer to go to my place for troubleshooting... I was like what ?!! For a router that cannot be powered on ? Kononnya sophisticated 😅 i jist changed to Digi 6months back.... Regretting it now.

Digged up an old router but pppoe cant connect and i dont know how to setup dynamic ip(**Any sifu can help pls**) 😅 so yea... Network still down and my kids kept asking is the network up yet.. fainted . So reconsider if you wanna go digi.

This post has been edited by hellforce: Oct 2 2024, 02:05 PM

Go register here and lodge your report.
https://aduan.mcmc.gov.my/#/public/main
Also in your MCMC report, mention that you would like to claim rebate for the 8 days downtime. When Digi get the MCMC report they will try to speedily resolve the case.

Well that is weird.
If router rosak, why bother with TM technician.
😆😆😆
Just report to MCMC.

BTW to setup you have to make sure Digi Fibre is on what infra, so that you can select a proper VLAN.
Then make sure your password is correct up to the letters and numbers, heck even mine have confuse 0 or O.
😅

Thanks and reported to mcmc

Hi guys, would like to ask if I want to have a new IP, do I need to call them up? I try restarting my router but I seems to be getting back the same IP.

Regardless, it's a private IP. Don't think they will entertain request to change IP.

This post has been edited by YoungMan: Oct 15 2024, 08:14 AM

Just sharing here for the FTTR setup.

CelcomDigi Fibre 2Gbps launch this month. Anyway, it runs on Digi network as mention by some forumers here. And, no public IPv4 access. Most likely, the modem supply by TM is the same as Maxis. Which is Skyworth brand that runs on single 2.5GBe LAN 1 port. According to FAQ, most likely available in TM & CTS infra. Looking for the price at RM319/month. Most likely still long to go before Malaysian can get access to gigabit home WiFi experince like our North & South neighbour...

cd fiber now have heavily promotion on allo infra especially on cyberjaya

Hi guys

I’m using TM unifi for years already + Disney hotstar bundle

I’m thinking of switching to celcomdigi ultra one bundle
RM 261 for 3 lines + 300mbps fibre + Disney hotstar bundle
It’s a steal

I’m just wondering whether celcomdigi is stable ?
I’m not a gamer , what I need is a stable internet that’s all

And also
I realise u will mention about public IP
What’s the significant of it ?

From my past experience it is much more stable and more often than not Celcom will remain online when TM had nationwide breakdown.

Public IP allows the world connect directly to your computer that opens up possibilities of advanced networking use case right from your PC.

If you currently use TM 300mbps and below and have no complain, means you don't need one. Because those packages are not public IP.

remember that cd ultra/pro, you need to pair with device if not mistaken. but try to enquiry with different bluecube/digi store

No need actually.
But the price will not be 261 tho.
It will be 270.

Just install the CD fiber that riding on Allo infra. Vlan ID 101 and using pppoe @celcomhome ( since my plan is on celcom also)

They provide Nokia ONT and EX-510 router ( which basic function ax3000 only)
So far internet work well as for now but really have issue on routing to Zscaler server on Singapore. Tried both hotspot on 5g celcom also same issue. No issue on Digi 5g phone hotspot and hotlink.

Planning to switch from unifi to CD fibre. Anyone here has referal code? U get rm150, I get rm50 touch n go voucher 😁



This post has been edited by ameeruchee: Nov 27 2024, 08:58 PM

anyone subs to CelcomDigi broadband with included 5G tpLink router? settings too basic using celcom123 username. lan ports disabled

or anyone have the admin pass?

admin
c3lc0md1g1super

Got from @eidrag

can anyone provide me what ip range was for celcom fiber right now?

i wanna do some test on routing