Yeah blame router when port forward doesn't work due to cgnat 👍

Guys, if I downgrade my current plan, other than contract period extension...got any fee penalty? I subscribed the 500 mbps with mesh wifi and now I want to downgrade it to 100 mbps..

Guys, if I downgrade my current plan, other than contract period extension...got any fee penalty? I subscribed the 500 mbps with mesh wifi and now I want to downgrade it to 100 mbps..

Hi everyone, just sharing my experience on getting my Unifi done within 1 month even though my area's port is full.

My area: Bandar Sunway (very near Sunway Geo)

Already got 2 DP box on my street and both are full. Typical 10 - 15 years housing area, no new development nearby.

Initially I engaged an agent to apply for Unifi but once I found out that my area's port is full, even though there's a DP box 2 streets away with 3 empty ports but the contractor said TM doesn't allow to connect my house to that DP because of "ada halangan", basically means they cannot route the fiber cable across the street in case lorry passes by and hit the cable.

So I went to Menara TM early this month and submitted a new application. At the same time, I went to Maxis to apply as well. Turns out Maxis is using the same system provided by TM. They saw my Unifi order and asked me to cancel my order from TM before they can proceed to request TM to add new ports to my area lol (Basically cannot do double entry)

After I went back home, I call TM every few days to follow up on my application status. All I get is: Tak boleh janji, tak pasti, sementara waktu ini x boleh dapat, etc.

So I file a complain and surprisingly they took it seriously. The department who handles complain will call me up to update my status, told me that it'll take about 2 weeks to add new DP to my area. True enough, after 10 days they informed me that a new DP box has been installed on my street.

Another funny incident is that when the contractor came, they couldn't locate the DP box behind my house. They found the 2 existing DP but not the new one. But it was on TM's infra map!!

The contractor walk around my neighbourhood and found that the DP was installed on another street, different from the location that was shown in TM's map. I call them up and file another complain and the infra team came to relocate the DP on the next day, which is Saturday! (wow)  :thumbsup:

On Monday morning 9.15am, a call from TM told me that the DP is fixed and asked me when the contractor can come to finish up the job, so I said today and finally I've got my Unifi. Though the entire process is quite problematic, but TM managed to solve it pretty quickly. I guess because I requested to upgrade my case to "urgent" and I go to Menara TM directly.

I don't think there's any new application on my street and it's different from what I read from other forumers who took months or years to get new ports. I considered myself very lucky to be able to get my Unifi in less than 1 month.   

What is the best package that TM Unifi is offering for a 500mbps package?Looking to recontract but dont need their nonsensical Hypptv package

Hi, wanna ask, currently all tv pack got lionsgate play access for free? and additional SIAR app for my aneka pack?

Guys, I got the SWU offer call last week. I remember the telemarketer told me its 300 mbps download and 100 mbps upload. I even double-confirmed the upload speed with the telemarketer before agreeing to renew the contract. Today, the technician came and replace new router. Speed same as before leh!!! 300mbps download and 50 mbps upload. I got scammed, or the telemarketer remember wrong upload speed?

2 years ago it's bundled inside Ultimate pack.
I already activated when installed fibre.

Then a year ago they removed it from Ultimate pack.

Then September they introduced 3 different tiers of Ultimate pack; those that were already on Ultimate pack had to renew contract to get it.

2 weeks ago TM sent email ask to (re-?)activate Lionsgate.
Almost activated it, but TAC never arrived no matter how many times I tried.
After 15minutes trying to get TAC, it crossed my mind - ...

... what if TM used this activation to lock me in another 2 years contract? TM is not above such lowly trick just from this seemingly-innocent activation.

Aborted.

May I know how many maximum ports are usually offered via 1 telephony pole the kind wih a circular loop of cable hooked on the pole, located within 1 housing lorong?

May I know how many maximum ports are usually offered via 1 telephony pole the kind wih a circular loop of cable hooked on the pole, located within 1 housing lorong?

10 port (include 2extra port)
max 12-16 port.

So if my lorong have less than 10 houses and assuming 9 houses are already Unifi-ed, the remaining one house which hasn't been Unifi-ed will be always having the last available port? Or possibly they might give the port to somebody down another lorong?

Actually one house also can sub multiple accounts with multiple ports consumed right? such as co-sharing houses/rental houses