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Unifi Official TM UniFi High Speed Broadband Thread V40, READ 1ST PAGE FOR RELEVANT WIFI INFO

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theberry
post Feb 26 2023, 07:23 AM

OK!
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is new price coming?
countingcrows
post Feb 26 2023, 11:51 AM

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Any help?

TM supplied D-Link DIR X3060Z router problems. Can anyone help?

1) Manual IP assignment via MAC address not working. I'm currently forcing the IP via Windows.

Attached Image

2) Port Forwarding not working. Port Closed according to canyouseeme.org even after setting it up.
Did I set it up correctly?

Attached Image

YoungMan
post Feb 26 2023, 12:10 PM

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QUOTE(kiritoffx @ Feb 26 2023, 06:42 AM)
Any news about 30mbs plan rm89? Does current user will auto get the price rm69 or need to reapply?
*
No news yet. No idea how it's going to be implemented since that is for B40 group.
MrBlackie33
post Feb 26 2023, 01:12 PM

Shhhhhhh
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Park here for the new price offer, hope there will be discount for parents house plan
countingcrows
post Feb 26 2023, 03:18 PM

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QUOTE(countingcrows @ Feb 26 2023, 11:51 AM)
Any help?

TM supplied D-Link DIR X3060Z router problems. Can anyone help?

2) Port Forwarding not working. Port Closed according to canyouseeme.org even after setting it up.
Did I set it up correctly?

Attached Image
*
Managed to sort out the DHCP IP assignment issue.

Still can't figure out why port forwarding is not working.
countingcrows
post Feb 26 2023, 03:37 PM

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QUOTE(countingcrows @ Feb 26 2023, 03:18 PM)
Managed to sort out the DHCP IP assignment issue.

Still can't figure out why port forwarding is not working.
*
All fixed. Sorry can't seem to Edit posts so I have to make new ones.
surianti
post Feb 26 2023, 05:18 PM

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May I know how the Transfer ID and Stay With Unifi works?

As I was enquiring Maxis about transfer from pre-existing Streamyx to Maxis Fiber, under the interim period where we are having fiber offer from Unifi to compel us to change to Fiber, Maxis agents does not say anything about so called 6 months free offer etc rather they just presented the basic rm89 30mbps package. They were also clueless about whether we should end Unifi/Streamyx account first before jumping to Maxis.
kkm
post Feb 26 2023, 05:57 PM

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QUOTE(surianti @ Feb 26 2023, 05:18 PM)
May I know how the Transfer ID and Stay With Unifi works?

As I was enquiring Maxis about transfer from pre-existing Streamyx to Maxis Fiber, under the interim period where we are having fiber offer from Unifi to compel us to change to Fiber, Maxis agents does not say anything about so called 6 months free offer etc rather they just presented the basic rm89 30mbps package. They were also clueless about whether we should end Unifi/Streamyx account first before jumping to Maxis.
*
I believe this is to win back TM Unifi customers to stay with them instead of switching to another telco. Not to switch from Streamyx.
To get on the SWU program, I think you'll have to migrate to Unifi fibre first.
YoungMan
post Feb 26 2023, 09:26 PM

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QUOTE(surianti @ Feb 26 2023, 05:18 PM)
May I know how the Transfer ID and Stay With Unifi works?

As I was enquiring Maxis about transfer from pre-existing Streamyx to Maxis Fiber, under the interim period where we are having fiber offer from Unifi to compel us to change to Fiber, Maxis agents does not say anything about so called 6 months free offer etc rather they just presented the basic rm89 30mbps package. They were also clueless about whether we should end Unifi/Streamyx account first before jumping to Maxis.
*
Existing Streamyx to Unifi or Maxis fibre is a different story. Should you decide to go for Unifi, TM will terminate your Streamyx upon successful installation of Unifi. You can also choose to migrate existing landline number to Unifi if you need it.
However if you choose to go for Maxis fibre, you should keep the Streamyx line until Maxis fibre installed, then only go to Tmpoint to terminate Streamyx.
Staywithunifi is to prevent existing Unifi users from jumping over to another ISP, thus locking them with 2 years contract.

This post has been edited by YoungMan: Feb 26 2023, 09:27 PM
tng55
post Feb 27 2023, 12:16 AM

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QUOTE(countingcrows @ Feb 26 2023, 11:51 AM)
Any help?

TM supplied D-Link DIR X3060Z router problems. Can anyone help?

1) Manual IP assignment via MAC address not working. I'm currently forcing the IP via Windows.

Attached Image

2) Port Forwarding not working. Port Closed according to canyouseeme.org even after setting it up.
Did I set it up correctly?

Attached Image
*
that router 100% Crap you always get trouble and problem wont work Port Forwarding

batter buy you own router to get problem solve
failed.hashcheck
post Feb 27 2023, 12:26 AM

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QUOTE(tng55 @ Feb 27 2023, 12:16 AM)
that router 100% Crap you always get trouble and problem wont work Port Forwarding

batter buy you own router to get problem solve
*
Yeah blame router when port forward doesn't work due to cgnat 👍
sadlyfalways
post Feb 27 2023, 07:34 AM

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Hey guys, anyone here using Firewalla with their unifi network? How has it been? Was the setup straightforward?

I’m quite interested in it because it seems much easier to set up than a dedicated pfsense box
BenYeeHua
post Feb 27 2023, 09:37 AM

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QUOTE(failed.hashcheck @ Feb 27 2023, 12:26 AM)
Yeah blame router when port forward doesn't work due to cgnat 👍
*
And 2023, still got people using port forwarding, IPv6 FTW! brows.gif
Just kidding, UPnP much more security issues, as anyone can just open port with that.
Duckies
post Feb 27 2023, 02:57 PM

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Guys, if I downgrade my current plan, other than contract period extension...got any fee penalty? I subscribed the 500 mbps with mesh wifi and now I want to downgrade it to 100 mbps..
jhleo1
post Feb 27 2023, 03:22 PM

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How many months your contract to be left? Then x the difference fee will be your fee penalty.

QUOTE(Duckies @ Feb 27 2023, 02:57 PM)
Guys, if I downgrade my current plan, other than contract period extension...got any fee penalty? I subscribed the 500 mbps with mesh wifi and now I want to downgrade it to 100 mbps..
*
westlife
post Feb 27 2023, 05:12 PM

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managed to buy one extra unit of EX3220-T0 to work with my existing unit (unopened) yet. currently using linksys wifi 5 which is decent that i can hit 300Mbps speed upstairs.

https://www.linksys.com/support-article?articleNum=306846
tutuyao
post Feb 27 2023, 11:04 PM

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Hi everyone, just sharing my experience on getting my Unifi done within 1 month even though my area's port is full.

My area: Bandar Sunway (very near Sunway Geo)

Already got 2 DP box on my street and both are full. Typical 10 - 15 years housing area, no new development nearby.

Initially I engaged an agent to apply for Unifi but once I found out that my area's port is full, even though there's a DP box 2 streets away with 3 empty ports but the contractor said TM doesn't allow to connect my house to that DP because of "ada halangan", basically means they cannot route the fiber cable across the street in case lorry passes by and hit the cable.

So I went to Menara TM early this month and submitted a new application. At the same time, I went to Maxis to apply as well. Turns out Maxis is using the same system provided by TM. They saw my Unifi order and asked me to cancel my order from TM before they can proceed to request TM to add new ports to my area lol (Basically cannot do double entry)

After I went back home, I call TM every few days to follow up on my application status. All I get is: Tak boleh janji, tak pasti, sementara waktu ini x boleh dapat, etc.

So I file a complain and surprisingly they took it seriously. The department who handles complain will call me up to update my status, told me that it'll take about 2 weeks to add new DP to my area. True enough, after 10 days they informed me that a new DP box has been installed on my street.

Another funny incident is that when the contractor came, they couldn't locate the DP box behind my house. They found the 2 existing DP but not the new one. But it was on TM's infra map!!

The contractor walk around my neighbourhood and found that the DP was installed on another street, different from the location that was shown in TM's map. I call them up and file another complain and the infra team came to relocate the DP on the next day, which is Saturday! (wow) thumbsup.gif

On Monday morning 9.15am, a call from TM told me that the DP is fixed and asked me when the contractor can come to finish up the job, so I said today and finally I've got my Unifi. Though the entire process is quite problematic, but TM managed to solve it pretty quickly. I guess because I requested to upgrade my case to "urgent" and I go to Menara TM directly.

I don't think there's any new application on my street and it's different from what I read from other forumers who took months or years to get new ports. I considered myself very lucky to be able to get my Unifi in less than 1 month. thumbup.gif thumbup.gif
SUSMyProLife
post Feb 27 2023, 11:29 PM

I bully wumao & MPKL
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QUOTE(Duckies @ Feb 27 2023, 02:57 PM)
Guys, if I downgrade my current plan, other than contract period extension...got any fee penalty? I subscribed the 500 mbps with mesh wifi and now I want to downgrade it to 100 mbps..
*
at least rm200 processing fee
YoungMan
post Feb 28 2023, 08:38 AM

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QUOTE(tutuyao @ Feb 27 2023, 11:04 PM)
Hi everyone, just sharing my experience on getting my Unifi done within 1 month even though my area's port is full.

My area: Bandar Sunway (very near Sunway Geo)

Already got 2 DP box on my street and both are full. Typical 10 - 15 years housing area, no new development nearby.

Initially I engaged an agent to apply for Unifi but once I found out that my area's port is full, even though there's a DP box 2 streets away with 3 empty ports but the contractor said TM doesn't allow to connect my house to that DP because of "ada halangan", basically means they cannot route the fiber cable across the street in case lorry passes by and hit the cable.

So I went to Menara TM early this month and submitted a new application. At the same time, I went to Maxis to apply as well. Turns out Maxis is using the same system provided by TM. They saw my Unifi order and asked me to cancel my order from TM before they can proceed to request TM to add new ports to my area lol (Basically cannot do double entry)

After I went back home, I call TM every few days to follow up on my application status. All I get is: Tak boleh janji, tak pasti, sementara waktu ini x boleh dapat, etc.

So I file a complain and surprisingly they took it seriously. The department who handles complain will call me up to update my status, told me that it'll take about 2 weeks to add new DP to my area. True enough, after 10 days they informed me that a new DP box has been installed on my street.

Another funny incident is that when the contractor came, they couldn't locate the DP box behind my house. They found the 2 existing DP but not the new one. But it was on TM's infra map!!

The contractor walk around my neighbourhood and found that the DP was installed on another street, different from the location that was shown in TM's map. I call them up and file another complain and the infra team came to relocate the DP on the next day, which is Saturday! (wow)  :thumbsup:

On Monday morning 9.15am, a call from TM told me that the DP is fixed and asked me when the contractor can come to finish up the job, so I said today and finally I've got my Unifi. Though the entire process is quite problematic, but TM managed to solve it pretty quickly. I guess because I requested to upgrade my case to "urgent" and I go to Menara TM directly.

I don't think there's any new application on my street and it's different from what I read from other forumers who took months or years to get new ports. I considered myself very lucky to be able to get my Unifi in less than 1 month.  thumbup.gif  thumbup.gif
*
Wonderful!
But this case of no port really cannot go for Maxis, because Maxis still have to request TM to build the infra.
knuxed
post Feb 28 2023, 11:38 AM

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What is the best package that TM Unifi is offering for a 500mbps package?Looking to recontract but dont need their nonsensical Hypptv package

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