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 Maxis iPhone Discussion Thread V10, Find out more

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droidtrix
post Oct 5 2023, 11:32 AM

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what we were informed by the Maxis CS, that NT and WT variants are in demand compared to BLT and BLU T.
syncronyzer
post Oct 5 2023, 11:34 AM

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QUOTE(droidtrix @ Oct 5 2023, 11:32 AM)
what  we were informed by the Maxis CS, that NT and WT variants are in demand compared to BLT and BLU T.
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Ya.. seems like it.

But Maxis cunning, if they don't have the stock allocated, they should indicate as "Reservation" at RM300. Instead they took full payment and then just inform buyers to wait due to shortage... ranting.gif
droidtrix
post Oct 5 2023, 11:38 AM

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QUOTE(syncronyzer @ Oct 5 2023, 11:34 AM)
Ya.. seems like it.

But Maxis cunning, if they don't have the stock allocated, they should indicate as "Reservation" at RM300. Instead they took full payment and then just inform buyers to wait due to shortage... ranting.gif
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yeah, this what I got feedback from other Maxis Users who brought via Pre Order RM300 and also full payment.
Mavik
post Oct 5 2023, 12:06 PM

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QUOTE(syncronyzer @ Oct 5 2023, 11:22 AM)
I tried that - they refused to even help check without SMS notification from Maxis.
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Just called the contact centre and they informed me that the will check with the store if there is a physical unit available and will contact me back.
syncronyzer
post Oct 5 2023, 12:40 PM

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QUOTE(Mavik @ Oct 5 2023, 12:06 PM)
Just called the contact centre and they informed me that the will check with the store if there is a physical unit available and will contact me back.
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I called also - the lady told me stock could be end October. Crazy
terdit
post Oct 5 2023, 12:41 PM

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Received call from maxis staff, told that phone is ready for collection at Maxis Cenfer KLCC. Collection time till 9pm. Already appointment to collect later.
Btw, no sms receive.
Mavik
post Oct 5 2023, 12:42 PM

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QUOTE(syncronyzer @ Oct 5 2023, 12:40 PM)
I called also - the lady told me stock could be end October. Crazy
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Oh well, I guess that is our luck
droidtrix
post Oct 5 2023, 12:45 PM

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QUOTE(terdit @ Oct 5 2023, 12:41 PM)
Received call from maxis staff, told that phone is ready for collection at Maxis Cenfer KLCC. Collection time till 9pm. Already appointment to collect later.
Btw, no sms receive.
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Good to hear that. brows.gif

Some of the Outlets will call and notify us, some don't. There where all the frustration comes.

dc89
post Oct 5 2023, 12:45 PM

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i just called maxis and spoke with one of the agent and i kinda lost my cool complaining on how frustrating i am, askinng them to please escalate to your manage bla bla

they after a long 10 minutes hold, she said my phone is in the warehouse somewhere in pj waiting to be transfer to my appointed self collect center

not sure how true is this or is this even real, keeping my finger crossed and she say hope they will contact me soon once is in the center
Mavik
post Oct 5 2023, 12:48 PM

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QUOTE(dc89 @ Oct 5 2023, 12:45 PM)
i just called maxis and spoke with one of the agent and i kinda lost my cool complaining on how frustrating i am, askinng them to please escalate to your manage bla bla

they after a long 10 minutes hold, she said my phone is in the warehouse somewhere in pj waiting to be transfer to my appointed self collect center

not sure how true is this or is this even real, keeping my finger crossed and she say hope they will contact me soon once is in the center
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Probably just a tactic to stall you or to stall for time. To be honest, no use getting all frustrated over it. It is out of our control so just chill and relax
syncronyzer
post Oct 5 2023, 12:57 PM

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QUOTE(dc89 @ Oct 5 2023, 12:45 PM)
i just called maxis and spoke with one of the agent and i kinda lost my cool complaining on how frustrating i am, askinng them to please escalate to your manage bla bla

they after a long 10 minutes hold, she said my phone is in the warehouse somewhere in pj waiting to be transfer to my appointed self collect center

not sure how true is this or is this even real, keeping my finger crossed and she say hope they will contact me soon once is in the center
*
That’s their problem lo. They don’t have like a system to check. Just cincai answer one. Mine worst. She used the delivery tracker and tell me “DO CREATED BOSS” hahaha
hirota
post Oct 5 2023, 01:39 PM

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QUOTE(dc89 @ Oct 5 2023, 12:45 PM)
i just called maxis and spoke with one of the agent and i kinda lost my cool complaining on how frustrating i am, askinng them to please escalate to your manage bla bla

they after a long 10 minutes hold, she said my phone is in the warehouse somewhere in pj waiting to be transfer to my appointed self collect center

not sure how true is this or is this even real, keeping my finger crossed and she say hope they will contact me soon once is in the center
*
I lost temper during my first call to them last week, pity the CS lol
I choose black color summore not the hit color, now I totally calm and continue to wait only…
Mavik
post Oct 5 2023, 01:49 PM

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QUOTE(hirota @ Oct 5 2023, 01:39 PM)
I lost temper during my first call to them last week, pity the CS lol
I choose black color summore not the hit color, now I totally calm and continue to wait only…
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Even black has stock issues? Oh wow, didn't know that it was such a big hit! I found out from my friends in other telcos and premium resellers that their orders for IP15PM exceeded their stock availability at least by 3x
tartt P
post Oct 5 2023, 01:49 PM

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Worst of all is that their online store is always showing in stock status all the time. Very misleading and poor handling by Maxis.
Mavik
post Oct 5 2023, 01:53 PM

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QUOTE(tartt @ Oct 5 2023, 01:49 PM)
Worst of all is that their online store is always showing in stock status all the time. Very misleading and poor handling by Maxis.
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Yes, that is my biggest pet peeve and from insider sources, they actually outsourced the iPhone 15 pre-ordering to a partner or some other service. Seems like a major fckup on their end of things.
vaksin
post Oct 5 2023, 01:56 PM

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Just buy IP 14PMX lorrr..... don't wait IP 15 lh... got so many issues also...
Mavik
post Oct 5 2023, 02:05 PM

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QUOTE(vaksin @ Oct 5 2023, 01:56 PM)
Just buy IP 14PMX lorrr..... don't wait IP 15 lh... got so many issues also...
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Already have the 14PMX, don't need another one
syncronyzer
post Oct 5 2023, 03:24 PM

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user posted image
tartt P
post Oct 5 2023, 03:26 PM

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QUOTE(syncronyzer @ Oct 5 2023, 03:24 PM)
user posted image
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Yo! Dont be like that lol…just a little bit more time
hirota
post Oct 5 2023, 03:40 PM

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QUOTE(tartt @ Oct 5 2023, 01:49 PM)
Worst of all is that their online store is always showing in stock status all the time. Very misleading and poor handling by Maxis.
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Exactly I fell in this trap!
When I place my order that time, Natural color can’t add to cart but black color can, that’s why I choose black color I thought black color not that hot and got ready stock… who knows…

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