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 Maxis iPhone Discussion Thread V10, Find out more

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terdit
post Oct 5 2023, 10:54 AM

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15P 256GB Blue Titanium
Not Pre-Order. Purchase online via Maxis Store on 3rd Oct 2023 around 2am.
Collection at Maxis Center KLCC
Estimate Collection Date (During Purchase) : 09/10/2023

Current Order Sub Status: In Transit 1st Attempt (Yesterday was Pick and Pack)

Receive such SMS from Maxis
user posted image

Track via the link provided in SMS get this
user posted image

wonder any chance to get earlier than 09/10/2023? hmm.gif


QUOTE(tartt @ Oct 4 2023, 06:06 PM)
Their tracking system sux as similar as their incompetent pre-order journey. No update on the order status and delivery tracking. I hope you all will get good news soon too as their slowness is unbearable. I actually have lost the excitement already lol

[attachmentid=11481022]
[attachmentid=11481023]
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How to get that details tracking progress?

This post has been edited by terdit: Oct 5 2023, 10:54 AM
terdit
post Oct 5 2023, 11:12 AM

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QUOTE(syncronyzer @ Oct 5 2023, 11:07 AM)
I think you should be getting soon
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Hope so.
Maybe coz i choose the less popular color tongue.gif
terdit
post Oct 5 2023, 11:18 AM

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QUOTE(droidtrix @ Oct 5 2023, 11:16 AM)
you can go to Maxis Store KLCC on 9/10/23 around after 12pm, check with CS there whether they have the Device for you to pick up if you dont receive any sms or email. My Partner did that as she purchased online via Maxis App  (Not Pre-Order). She ordered on 23/09/23 11.24am, collected on 30/09/23 around 12pm.
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Thanks for the info. Seems next monday will lunch at KLCC then tongue.gif
terdit
post Oct 5 2023, 11:31 AM

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Wanna ask, normally there will be few date for the billing cycle and the data refresh, any idea which date for Maxis?

I just successfully port into Maxis on 2nd Oct 2023 around 3pm, and my data refresh is on 9th Oct 2023.
user posted image

Wonder the 9th is one of the data refresh day for Maxis, or coz i upgrade package to get the phone ( since the estimate phone collection date is 9th Oct 2023)
terdit
post Oct 5 2023, 12:41 PM

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Received call from maxis staff, told that phone is ready for collection at Maxis Cenfer KLCC. Collection time till 9pm. Already appointment to collect later.
Btw, no sms receive.
terdit
post Oct 5 2023, 04:17 PM

Getting Started
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QUOTE(tartt @ Oct 5 2023, 01:49 PM)
Worst of all is that their online store is always showing in stock status all the time. Very misleading and poor handling by Maxis.
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Before I order, all color in stock.
When I can order (after porting done), only Black and Blue available to choose (Pro version).
And before pay, it show the estimate available date. That time both Black and Blue showing 09/10/2023.

Anyway, i think it will be better for them to put the estimate date at the spec and color choosing page, at least give ppl the estimation date, then take or no up to the user.
But what to do, business always aim for making more money, wont care on user feeling tongue.gif
terdit
post Oct 6 2023, 11:12 AM

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Joined: Jan 2008


experience from my order (15Pro 256GB, Collection Maxis KLCC):

Day 1 - DO Created
Day 2 - Pick and Pack
Day 3 - In Transit 1st Attempt, noon around 12pm+ receive call from Maxis staff inform can go collect already
After Collect - Completed

hope that help

 

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