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 Maxis iPhone Discussion Thread V10, Find out more

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hirota
post Oct 4 2023, 05:14 PM

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QUOTE(dc89 @ Oct 4 2023, 09:48 AM)
what happen to my maxis order ????? sigh sad.gif(((( still under the ssame order status for close to 2 weeks now already

what is going on man
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Still DO created?
Have u called them?
I called them twice then yesterday finally they called back to me ask me to wait latest by next week… zzzz
Paid full amount summore not rm300 reservation

And mine is not natural color but black color

This post has been edited by hirota: Oct 4 2023, 05:15 PM
hirota
post Oct 5 2023, 01:39 PM

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QUOTE(dc89 @ Oct 5 2023, 12:45 PM)
i just called maxis and spoke with one of the agent and i kinda lost my cool complaining on how frustrating i am, askinng them to please escalate to your manage bla bla

they after a long 10 minutes hold, she said my phone is in the warehouse somewhere in pj waiting to be transfer to my appointed self collect center

not sure how true is this or is this even real, keeping my finger crossed and she say hope they will contact me soon once is in the center
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I lost temper during my first call to them last week, pity the CS lol
I choose black color summore not the hit color, now I totally calm and continue to wait only…
hirota
post Oct 5 2023, 03:40 PM

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QUOTE(tartt @ Oct 5 2023, 01:49 PM)
Worst of all is that their online store is always showing in stock status all the time. Very misleading and poor handling by Maxis.
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Exactly I fell in this trap!
When I place my order that time, Natural color can’t add to cart but black color can, that’s why I choose black color I thought black color not that hot and got ready stock… who knows…
hirota
post Oct 5 2023, 08:24 PM

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QUOTE(dc89 @ Oct 5 2023, 06:53 PM)
but during that time my status is still "DO created" now is "Pick and Pack" so chances now is higher already biggrin.gif
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Ok same pick and pack now

Guess we are in the same boat lol
hirota
post Oct 6 2023, 11:32 AM

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QUOTE(terdit @ Oct 6 2023, 11:12 AM)
experience from my order (15Pro 256GB, Collection Maxis KLCC):

Day 1 - DO Created
Day 2 - Pick and Pack
Day 3 - In Transit 1st Attempt, noon around 12pm+ receive call from Maxis staff inform can go collect already
After Collect - Completed

hope that help
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Thanks now mine In Transit 1st Attempt
And 12pm soon

Let’s see today can get or not
hirota
post Oct 7 2023, 11:20 AM

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QUOTE(dc89 @ Oct 7 2023, 09:16 AM)
I cannot tahan liao

I will walk in and try my luck later

wish me luck guys!

will report back here
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Good luck!
I will wait one more day then tomorrow only go walk in gardens
hirota
post Oct 7 2023, 12:03 PM

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QUOTE(droidtrix @ Oct 7 2023, 11:25 AM)
better go today, no harm trying
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Hmmm today abit busy need to send kids to classes..
But I get a missed call from +60 17 750 4850 mcm from maxis , called back no ppl pickup
hirota
post Oct 7 2023, 04:07 PM

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QUOTE(dc89 @ Oct 7 2023, 01:19 PM)
Guysssss i managed to collect it from Maxis!! Like finalllyyyyyy

They say my phone just arrived this morning lol 😂

What a timing!
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Congrats, you collected the phone Without the sms notification?
hirota
post Oct 7 2023, 05:11 PM

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QUOTE(dc89 @ Oct 7 2023, 05:05 PM)
Yea bro without any SMS like what others has do it during last week first batch, once you see pick and pack or 1st transit attempt, most likely your phone is already in the branch/center waiting to be process

therefore you can just walk in straight right to collect it smile.gif
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Just now I called Cs again, no surprise useless answer from them
hirota
post Oct 8 2023, 11:03 AM

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QUOTE(hirota @ Oct 7 2023, 05:11 PM)
Just now I called Cs again, no surprise useless answer from them
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Got my phone in less than 5 mins zzzz
Obviously the phone already there but no one bother to call me to pickup
hirota
post Oct 8 2023, 11:20 AM

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QUOTE(willi_chs @ Oct 8 2023, 11:07 AM)
U just walk in without receiving sms?
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Without sms but status in transit first attempt
hirota
post Oct 8 2023, 03:52 PM

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QUOTE(droidtrix @ Oct 8 2023, 11:44 AM)
yes, once u have status : In Transit 1st Attempt meaning the device is already reach the Outlet that we suppose to collect, but some of these Maxis Store dont even bother to call us saying device is ready to pick up. This what makes us waiting for days.. and get annoyed, lose our patients..
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Don’t know how they operate, saw few staffs standing there waiting any customer walk in to be serve, so 7 free pls call those paid customers come collect la lol

Sommore still ask me wanna check any accessories want to buy….

QUOTE(dc89 @ Oct 8 2023, 01:16 PM)
Bro i think yours can go branch and collect already, your phone should arrived d
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Ya got it this morning, walk in and got my phone in 5mins

QUOTE(abenik @ Oct 8 2023, 02:39 PM)
Bro, may I know when is your estimate pick up date supposed to be?
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Paid on 23/9 suppose first batch 29/9 it show, but today only can get
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