Go for manage my account, then check my billing, then seek clarification on bill charges, usually a real live agent will talk to you

mine still DO created…

I have just got this SMS. But I remember I asked for delivery. But nonetheless, it is a good news to me (pro max nat titanium 512)

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Still DO created?
Have u called them?
I called them twice then yesterday finally they called back to me ask me to wait latest by next week… zzzz
Paid full amount summore not rm300 reservation

And mine is not natural color but black color

Their tracking system sux as similar as their incompetent pre-order journey. No update on the order status and delivery tracking. I hope you all will get good news soon too as their slowness is unbearable. I actually have lost the excitement already lol

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Yours Pyramid?

Well, we all are the ‘victim’ for this misleading marketing. Maxis is the new AirAsia.. just to share something that I noticed, i made two orders (different #) where one is for pre-order delivery and one for  reserve now pick up. Both are within same hour and same models too (NatT, 512). My pick up is already settled yesterday (i only pay rm300 online) but my pre-order full payment delivery is still no update. Their inventory distribution is separated by pick-up or delivery and even it is from Maxis retail store, they cannot check the stock status for our delivery order. It seems only call center can advise on the status of delivery order.

Pick-up seems quicker response than delivery as they got restocked periodically whenever new stocks arrived. And Maxis Gardens have ample NatT stock as I was told by the staff. It is proven Maxis handling sux big time. It does not mean you pay full and you get higher priority. I dont think they have prioritization in place.

If they kind enough to allow without SMS lor