And may we all get better non-defective unit..disputing for replacement is another nightmare

i think this is the last time i would do PO from Maxis

Is just too tiring chasing the status and all

Any luck? None for me

Nothing from my side here also

Neither from me as well...

N I paid RM300 for reserving 15PM 512GB N.Ti. n picking up from Maxsux Sunway Pyramid... (reserved made on 22nd September @ 9am-ish)

Is there any chance for reserved customers to receive phones, similar to those PO paid in full?

This post has been edited by willi_chs: Oct 5 2023, 08:24 AM

I paid full le….. haih

If reservation 300 gets first I will mogok hahahahaha… though I hope you get soon too

This post has been edited by syncronyzer: Oct 5 2023, 08:32 AM

Come on Maxis, is already 2 weeks you are holding the full amount of my money man!! at least give us an update please could you ? instead of endlessly waiting like a headless chicken

15P 256GB Blue Titanium
Not Pre-Order. Purchase online via Maxis Store on 3rd Oct 2023 around 2am.
Collection at Maxis Center KLCC
Estimate Collection Date (During Purchase) : 09/10/2023

Current Order Sub Status: In Transit 1st Attempt (Yesterday was Pick and Pack)

Receive such SMS from Maxis


Track via the link provided in SMS get this


wonder any chance to get earlier than 09/10/2023?


How to get that details tracking progress?

This post has been edited by terdit: Oct 5 2023, 10:54 AM

Seems like each Maxis center has different way of notification.... sien

I think you should be getting soon

Hope so.
Maybe coz i choose the less popular color

Seems like those getting Blue / Black pro are most likely to get it sooner than those Natural / White pro

Ohhhh d agony… :C

EDIT: not only in Malaysia, the whole global having supply issues for Natural / White as well

This post has been edited by willi_chs: Oct 5 2023, 11:13 AM

Totally understand global shortage issue... the frustration here is with Maxis... I dropped by the Maxis center earlier.. they insisted "there is nothing we can check or update you as long as you do not receive SMS"

you can go to Maxis Store KLCC on 9/10/23 around after 12pm, check with CS there whether they have the Device for you to pick up if you dont receive any sms or email. My Partner did that as she purchased online via Maxis App (Not Pre-Order). She ordered on 23/09/23 11.24am, collected on 30/09/23 around 12pm.

Thanks for the info. Seems next monday will lunch at KLCC then

I tried that - they refused to even help check without SMS notification from Maxis.

So an SMS is required is it? Damn, I haven't received one yet.

on 29/09/23, we saw in the Maxis App, order Status showing In transit , 1st Attempt. So we did went next day to the Maxis Outlet where we suppose to collect. Once we reached there, we asked the CS, He asked for the IC for them to check and to verify. Once they check in their system, they confirmed that they have the Device to pick up. we also picked up our device without any hassle, its take about 20 mins process.

This post has been edited by droidtrix: Oct 5 2023, 11:31 AM

Maybe I'm unlucky met a CS tht is not willing to help gua...

Wanna ask, normally there will be few date for the billing cycle and the data refresh, any idea which date for Maxis?

I just successfully port into Maxis on 2nd Oct 2023 around 3pm, and my data refresh is on 9th Oct 2023.


Wonder the 9th is one of the data refresh day for Maxis, or coz i upgrade package to get the phone ( since the estimate phone collection date is 9th Oct 2023)