QUOTE(syncronyzer @ Oct 5 2023, 11:22 AM)
I tried that - they refused to even help check without SMS notification from Maxis.
So an SMS is required is it? Damn, I haven't received one yet.Maxis iPhone Discussion Thread V10, Find out more
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 Oct 5 2023, 11:26 AM
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#1
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Elite
7,826 posts Joined: Jan 2003   
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Oct 5 2023, 12:06 PM
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#2
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Elite
7,826 posts Joined: Jan 2003
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QUOTE(syncronyzer @ Oct 5 2023, 11:22 AM) I tried that - they refused to even help check without SMS notification from Maxis. Just called the contact centre and they informed me that the will check with the store if there is a physical unit available and will contact me back. |
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Oct 5 2023, 12:42 PM
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#3
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Elite
7,826 posts Joined: Jan 2003
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QUOTE(syncronyzer @ Oct 5 2023, 12:40 PM) I called also - the lady told me stock could be end October. Crazy Oh well, I guess that is our luck |
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Oct 5 2023, 12:48 PM
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#4
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Elite
7,826 posts Joined: Jan 2003
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QUOTE(dc89 @ Oct 5 2023, 12:45 PM) i just called maxis and spoke with one of the agent and i kinda lost my cool complaining on how frustrating i am, askinng them to please escalate to your manage bla bla Probably just a tactic to stall you or to stall for time. To be honest, no use getting all frustrated over it. It is out of our control so just chill and relaxthey after a long 10 minutes hold, she said my phone is in the warehouse somewhere in pj waiting to be transfer to my appointed self collect center not sure how true is this or is this even real, keeping my finger crossed and she say hope they will contact me soon once is in the center |
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Oct 5 2023, 01:49 PM
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#5
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Elite
7,826 posts Joined: Jan 2003
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QUOTE(hirota @ Oct 5 2023, 01:39 PM) I lost temper during my first call to them last week, pity the CS lol Even black has stock issues? Oh wow, didn't know that it was such a big hit! I found out from my friends in other telcos and premium resellers that their orders for IP15PM exceeded their stock availability at least by 3xI choose black color summore not the hit color, now I totally calm and continue to wait only… |
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Oct 5 2023, 01:53 PM
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#6
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Elite
7,826 posts Joined: Jan 2003
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QUOTE(tartt @ Oct 5 2023, 01:49 PM) Worst of all is that their online store is always showing in stock status all the time. Very misleading and poor handling by Maxis. Yes, that is my biggest pet peeve and from insider sources, they actually outsourced the iPhone 15 pre-ordering to a partner or some other service. Seems like a major fckup on their end of things. |
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Oct 5 2023, 02:05 PM
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#7
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Elite
7,826 posts Joined: Jan 2003
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QUOTE(vaksin @ Oct 5 2023, 01:56 PM) Just buy IP 14PMX lorrr..... don't wait IP 15 lh... got so many issues also... Already have the 14PMX, don't need another one |
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Oct 6 2023, 03:09 PM
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#8
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Elite
7,826 posts Joined: Jan 2003
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QUOTE(willi_chs @ Oct 6 2023, 02:21 PM) Just dropby Maxis Center Sunway Pyramid tadi I sort of expected it, Maxis is really struggling with their supply chainThey said most of the preorders n reservations all got shipment delay… Expecting to fulfill all of us before 15th October… Well guessing just wait longer la then :/ |
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Oct 6 2023, 04:31 PM
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#9
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Elite
7,826 posts Joined: Jan 2003
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QUOTE(Leto @ Oct 6 2023, 04:30 PM) What’s the current status under order in your maxis app? In transit but possible delays |
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Oct 6 2023, 06:09 PM
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#10
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Elite
7,826 posts Joined: Jan 2003
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QUOTE(droidtrix @ Oct 6 2023, 05:54 PM) huh, Yup, it is because of the poor initial SOP that a lot of devices were given out to the wrong folks, especially to those who ordered later whilst those who were in the initial pre-order has yet to receive their orders.I did collected the device without any SMS or Email saying device is ready for collection. Maybe they have changed the SOP ..  |
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Oct 8 2023, 03:12 PM
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#11
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Elite
7,826 posts Joined: Jan 2003
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QUOTE(dc89 @ Oct 7 2023, 05:05 PM) Yea bro without any SMS like what others has do it during last week first batch, once you see pick and pack or 1st transit attempt, most likely your phone is already in the branch/center waiting to be process Thanks for the tip, I went to the Maxis Centre just now and when they asked if I had an SMS, I just said I received a call yesterday saying that it is ready for collection. They did some checks at the back and then said that my phone was there and then they did some collection process (which kicked in all the SMS) and gotten the phone.therefore you can just walk in straight right to collect it  |
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Oct 8 2023, 03:12 PM
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#12
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Elite
7,826 posts Joined: Jan 2003
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QUOTE(Winded @ Oct 8 2023, 03:01 PM) Any idea what's the delivery timelines now? Did you all get your devices ahead of the estimated dates provided by Maxis? Definitely not ahead, delayed since 29th September LOL. |
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Oct 10 2023, 10:34 AM
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#13
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Elite
7,826 posts Joined: Jan 2003
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QUOTE(RonanGow @ Oct 9 2023, 05:53 PM) U order maxis online store or walk in branch to make reservations? Definitely online as you can see that he ordered at 12am LOL |
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Oct 10 2023, 11:30 AM
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#14
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Elite
7,826 posts Joined: Jan 2003
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QUOTE(RonanGow @ Oct 10 2023, 11:26 AM) Hahah didn’t notice that 12am, order online need to pay 300 deposit? Depends, there is a reserve option and the other one is to outright purchase it through the plans |
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Oct 12 2023, 09:30 AM
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#15
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Elite
7,826 posts Joined: Jan 2003
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QUOTE(LiiCh @ Oct 12 2023, 09:14 AM) Welp,,,,, lesson learned, no need to pre order from MAXIS ...... better to just make the normal order when in stock..... DId you request for delivery or pickup at the Maxis Center? I would reckon if you chose the latter you should try going there and asking them about it as most 22-Sep pre-orders have already been fulfilled.Made & paid for the pre order reservation on 22/09/2023 No updates till today. |
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Oct 12 2023, 09:52 AM
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#16
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Elite
7,826 posts Joined: Jan 2003
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QUOTE(LiiCh @ Oct 12 2023, 09:50 AM) Requested for pick up @ MAXIS Center..... What is the status of your order on the Maxis app?Will go to enquire later today. |
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Oct 12 2023, 11:54 AM
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#17
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Elite
7,826 posts Joined: Jan 2003
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QUOTE(LiiCh @ Oct 12 2023, 11:36 AM) NO ORDERS FOUND Then something seems to be wrong and you better call Maxis to clarify |
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