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 Unifi Connection Issue to International Server, Occured usually at night 9-11pm

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heLL_bOy
post Dec 18 2021, 12:26 AM

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QUOTE(syaidimhnfz @ Dec 18 2021, 12:12 AM)
I tried speedtest.net and tried 2 singapore servers,

M1 Limited - 19ms / 0.13 down / 0.00 up
Singtel - 8ms / 110 down / 62 up

no clue to anything else
*
it seem the issue is on certain central area and southern area.

northern area seem nobody complaint.

TM hosting side everything seem normal as well.
Azusa_San
post Dec 18 2021, 12:30 AM

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user posted image

M1 ^

btw, I am on public IP 300M.

------------------------------------------------------------
Tried p2p (Linux ISO) still like usual. can run full speed. only certain site like shopee, lazada, twitter & etc is affected.

user posted image

This post has been edited by Azusa_San: Dec 18 2021, 12:39 AM
BenYeeHua
post Dec 18 2021, 12:31 AM

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QUOTE(heLL_bOy @ Dec 18 2021, 12:26 AM)
it seem the issue is on certain central area and southern area.

northern area seem nobody complaint.

TM hosting side everything seem normal as well.
*
I think QoS lost control when they moving heavy p2p user into private ip pool, so it is affecting normal user as well... sweat.gif

So they are packet dropping normal user, not the p2p users, or both, so all kena unusual heavy QoS on this... doh.gif
This will match with the port reset, me fine for 1 mins, then heavy QoS or packet drop kicked in.

This post has been edited by BenYeeHua: Dec 18 2021, 12:32 AM
TShostingmalaya
post Dec 18 2021, 12:32 AM

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QUOTE(heLL_bOy @ Dec 18 2021, 12:26 AM)
it seem the issue is on certain central area and southern area.

northern area seem nobody complaint.

TM hosting side everything seem normal as well.
*
I think so. Mostly I saw that have issue is around JB, Batu Pahat, and Melaka.
heLL_bOy
post Dec 18 2021, 12:35 AM

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QUOTE(BenYeeHua @ Dec 18 2021, 12:31 AM)
I think QoS lost control when they moving heavy p2p user into private ip pool, so it is affecting normal user as well... sweat.gif

So they are packet dropping normal user, not the p2p users, or both, so all kena unusual heavy QoS on this... doh.gif
This will match with the port reset, me fine for 1 mins, then heavy QoS or packet drop kicked in.
*
not Qos problem i can say.. if Qos happen most user from northern will have the same kick like now.


BenYeeHua
post Dec 18 2021, 12:39 AM

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QUOTE(heLL_bOy @ Dec 18 2021, 12:35 AM)
not Qos problem i can say.. if Qos happen most user from northern will have the same kick like now.
*
QoS unable to implement based on users account or gateway?
As I know, gateway are different for users. hmm.gif
heLL_bOy
post Dec 18 2021, 12:44 AM

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QUOTE(BenYeeHua @ Dec 18 2021, 12:39 AM)
QoS unable to implement based on users account or gateway?
As I know, gateway are different for users. hmm.gif
*
nobody implement based on user account for Qos
BenYeeHua
post Dec 18 2021, 12:49 AM

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QUOTE(heLL_bOy @ Dec 18 2021, 12:44 AM)
nobody implement based on user account for Qos
*
ok then, guess some physical link are broken for Melaka etc, so heavy packet drop happen, and they don't wanna reroute to fix it as it will bring more issues for others users at northern area and Sarawak. hmm.gif
This also explain why local CDN like Facebook are having issues for some users.

Still, why it happen during switch of Private IP is still a strange point for it, it look more like they have put together the user under some public IP, so sharing the QoS over public IP, then it happen because overloaded on the same route. doh.gif

This post has been edited by BenYeeHua: Dec 18 2021, 12:51 AM
heLL_bOy
post Dec 18 2021, 01:16 AM

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QUOTE(BenYeeHua @ Dec 18 2021, 12:49 AM)
ok then, guess some physical link are broken for Melaka etc, so heavy packet drop happen, and they don't wanna reroute to fix it as it will bring more issues for others users at northern area and Sarawak. hmm.gif
This also explain why local CDN like Facebook are having issues for some users.

Still, why it happen during switch of Private IP is still a strange point for it, it look more like they have put together the user under some public IP, so sharing the QoS over public IP, then it happen because overloaded on the same route. doh.gif
*
let TM check themselves is beyond our control know what happening.

of cos there are QoS over CGNAT but is fair share category which no need worry is the working same as public IP the only thing is port are being blocked.
BenYeeHua
post Dec 18 2021, 01:29 AM

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QUOTE(heLL_bOy @ Dec 18 2021, 01:16 AM)
let TM check themselves is beyond our control know what happening.

of cos there are QoS over CGNAT but is fair share category which no need worry is the working same as public IP the only thing is port are being blocked.
*
Yes, old issues since Streamyx Private IP, but as long as it is not 65535 port/connections/half-open p2p user, then it should be fine la.
The second is getting ban by Lazada/Shopee/Taobao, this one I worry a bit la.

Now I also using IPv6 only for p2p, so far so good. tongue.gif

Anyways, I should becoming back to midnight fighter now, as International traffic will be normal during midnight. laugh.gif
TShostingmalaya
post Dec 18 2021, 01:44 AM

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https://downdetector.my/masalah/unifi

Mostly said that they have this issue and from Johor area.
BenYeeHua
post Dec 18 2021, 01:56 AM

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QUOTE(hostingmalaya @ Dec 18 2021, 01:44 AM)
https://downdetector.my/masalah/unifi

Mostly said that they have this issue and from Johor area.
*
So who closed to SG are having issues for SG, nice. brows.gif
----
FYI, line will back to 90% quality from 1:30 AM to 8:00 AM, if you have some software preventing you to use VPN, then do it during this period, or, use mobile data la. tongue.gif

This post has been edited by BenYeeHua: Dec 18 2021, 04:22 AM
TShostingmalaya
post Dec 18 2021, 06:48 AM

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Since 4 AM its start back to normal. I hope its not gonna be wild again.

lol.
Kadaj
post Dec 18 2021, 07:45 AM

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I did ipv6 ping test from router, it works so I think my router has an ipv6 address.

But all my devices on LAN can't obtain ipv6 address from router, how to i solve this?

1. router has ipv6.
2. router enabled dhcp ipv6 and dns ipv6.
3. client devices can only obtain ipv4 address from router.

IPv6 Address: fe***
Default Gateway IPv6: N/A
DNS Server IPv6: N/A

Attached Image

This post has been edited by Kadaj: Dec 18 2021, 08:02 AM
TShostingmalaya
post Dec 18 2021, 07:50 AM

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Update : Now almost the same time as yesterday, its start to have packet loss again.
twice1020
post Dec 18 2021, 08:29 AM

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QUOTE(Kadaj @ Dec 18 2021, 07:45 AM)
I did ipv6 ping test from router, it works so I think my router has an ipv6 address.

But all my devices on LAN can't obtain ipv6 address from router, how to i solve this?

1. router has ipv6.
2. router enabled dhcp ipv6 and dns ipv6.
3. client devices can only obtain ipv4 address from router.

IPv6 Address: fe***
Default Gateway IPv6: N/A
DNS Server IPv6: N/A

Attached Image
*
How did you setup IPv6 WAN?
Unifi is using SLAAC, some router have to tick request address and request prefix delegations.
Kadaj
post Dec 18 2021, 08:41 AM

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QUOTE(twice1020 @ Dec 18 2021, 08:29 AM)
How did you setup IPv6 WAN?
Unifi is using SLAAC, some router have to tick request address and request prefix delegations.
*
Router can obtain ipv6 on WAN config, but it's empty at the LAN config.

Attached Image
go626201
post Dec 18 2021, 08:54 AM

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QUOTE(hostingmalaya @ Dec 18 2021, 07:50 AM)
Update : Now almost the same time as yesterday, its start to have packet loss again.
*
After 8am normal again.
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BenYeeHua
post Dec 18 2021, 11:06 AM

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QUOTE(go626201 @ Dec 18 2021, 08:54 AM)
After 8am normal again.
user posted image
*
And my Public IP changed from 155.132.x.x to 60.53.35.x, so, did public IP changed daily for Private IP users? hmm.gif
If yes then not related, if not, then it means something la. tongue.gif

QUOTE(Kadaj @ Dec 18 2021, 07:45 AM)
I did ipv6 ping test from router, it works so I think my router has an ipv6 address.

But all my devices on LAN can't obtain ipv6 address from router, how to i solve this?

1. router has ipv6.
2. router enabled dhcp ipv6 and dns ipv6.
3. client devices can only obtain ipv4 address from router.

IPv6 Address: fe***
Default Gateway IPv6: N/A
DNS Server IPv6: N/A

Attached Image
*
Your prefix is empty. sweat.gif

Here for your reference from my NETIS, hope it helps. icon_rolleyes.gif

» Click to show Spoiler - click again to hide... «

akhito
post Dec 18 2021, 11:15 AM

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QUOTE(BenYeeHua @ Dec 18 2021, 11:06 AM)
And my Public IP changed from 155.132.x.x to 60.53.35.x, so, did public IP changed daily for Private IP users? hmm.gif
If yes then not related, if not, then it means something la. tongue.gif
Mine usually no change. the 115.x one always after they switch to private ip, maybe related to location?

This post has been edited by akhito: Dec 18 2021, 11:18 AM

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