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 Unifi Connection Issue to International Server, Occured usually at night 9-11pm

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go626201
post May 28 2021, 09:55 PM

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QUOTE(heLL_bOy @ May 28 2021, 09:41 PM)
you surf what? what is your ip range ?
*
Today unifi to equinix sg fixed already... icon_idea.gif

Edit:
But OVH not fixed!!! vmad.gif

This post has been edited by go626201: May 28 2021, 09:56 PM
TShostingmalaya
post May 28 2021, 10:37 PM

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QUOTE(go626201 @ May 28 2021, 09:55 PM)
Today unifi to equinix sg fixed already... icon_idea.gif

Edit:
But OVH not fixed!!! vmad.gif
*
I dont know but this issue still occurs at me in equinix. ping twitter/discord also going through equinix and latency/ping reach almost 500~700ms.
Moogle Stiltzkin
post May 28 2021, 10:44 PM

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bruce.gif

This post has been edited by Moogle Stiltzkin: Jun 13 2021, 07:58 AM
heLL_bOy
post May 28 2021, 11:43 PM

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QUOTE(go626201 @ May 28 2021, 09:55 PM)
Today unifi to equinix sg fixed already... icon_idea.gif

Edit:
But OVH not fixed!!! vmad.gif
*
the problem is not OVH or Equinix SG.. is TM itself

i posted a picture that Tencent hosted by TM their ping to Digital Ocean and the others site is normal and also is via Equinix SG
go626201
post May 28 2021, 11:49 PM

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QUOTE(heLL_bOy @ May 28 2021, 11:43 PM)
the problem is not OVH or Equinix SG.. is TM itself

i posted a picture that Tencent hosted by TM their ping to Digital Ocean and the others site is normal and also is via Equinix SG
*
I know...But i dont really understand why ovh always having trouble one..haha
Like last 2 years also ovh always have 1-2 month that having 10min high latency issue at 8-9pm or 9-10pm.

Edit:
I just saw my smokeping...
Oh...9pm starting again oh?...

This post has been edited by go626201: May 28 2021, 11:55 PM
heLL_bOy
post May 29 2021, 12:02 AM

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QUOTE(go626201 @ May 28 2021, 11:49 PM)
I know...But i dont really understand why ovh always having trouble one..haha
Like last 2 years also ovh always have 1-2 month that having 10min high latency issue at 8-9pm or 9-10pm.
*
AFAIK b4 this OVH only have 100Gbps via Equinix SG and their usage on peak hours normally will hit 85-95% had caused certain congestion in overall performance in terms of latency and they now upgraded to 200Gbps which their usage are 45-50% in peak hours and i don't see this problem will occur again if TM really fixed the current issue that they stop throttling the connection.






go626201
post May 29 2021, 12:21 AM

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QUOTE(heLL_bOy @ May 29 2021, 12:02 AM)
AFAIK b4 this OVH only have 100Gbps via Equinix SG and their usage on peak hours normally will hit 85-95% had caused certain congestion in overall performance in terms of latency and they now upgraded to 200Gbps which their usage are 45-50% in peak hours and i don't see this problem will occur again if TM really fixed the current issue that they stop throttling the connection.
*
that 85-95% is recently only,past 2 year does not have so high usage also got this problem,and this also TM faults.
heLL_bOy
post May 29 2021, 12:42 AM

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QUOTE(go626201 @ May 29 2021, 12:21 AM)
that 85-95% is recently only,past 2 year does not have so high usage also got this problem,and this also TM faults.
*
that what i observe recently,

i also not sure about past 2 years how it was going.. because i also seldom use OVH due the box not belong to me and previously using few month after that cancelled because of the price.
TShostingmalaya
post May 29 2021, 04:21 PM

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Ive post my discord + twitter latency/ping info in Unifi Community here : https://community.unifi.com.my/t5/General-D...m-p/50989#M4020

Maybe if you guys have time, add some more info to make sure Unifi knows whats going on right now.

TM keeps calling me almost everyday and today almost come to my house to check already. Ive told them it happens at night and more detailed info but I dont know either the CS understand or not.

Im using Twitter and Discord for the example because I think this website have majority user and easier for Unifi/TM to understand rather than giving specific IP.

Ive also already email Equinix to receive any information from them regarding this.

This post has been edited by hostingmalaya: May 29 2021, 04:30 PM
heLL_bOy
post May 29 2021, 08:45 PM

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QUOTE(hostingmalaya @ May 29 2021, 04:21 PM)
Ive post my discord + twitter latency/ping info in Unifi Community here : https://community.unifi.com.my/t5/General-D...m-p/50989#M4020

Maybe if you guys have time, add some more info to make sure Unifi knows whats going on right now.

TM keeps calling me almost everyday and today almost come to my house to check already. Ive told them it happens at night and more detailed info but I dont know either the CS understand or not.

Im using Twitter and Discord for the example because I think this website have majority user and easier for Unifi/TM to understand rather than giving  specific IP.

Ive also already email Equinix to receive any information from them regarding this.
*
so lucky they call you almost everyday.

i only receive one-two call after so long i reported. but i still prefer communicate via Messaging apps to keep track record as evidence.

when i called 100 or report via MCMC most of the time they sent your area technician even you report the issue is nothing related with it. in generally i already explain so details about the network routing issue.

This post has been edited by heLL_bOy: May 29 2021, 08:50 PM
TShostingmalaya
post May 29 2021, 08:50 PM

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QUOTE(heLL_bOy @ May 29 2021, 08:45 PM)
so lucky they call you almost everyday.

i only receive one-two call after so long my report. but i still prefer communicate via Messaging apps to keep track record as evidence.

when i called 100 or report via MCMC most of the time they sent your area technician even you report the issue is nothing related with it. in generally i already explain so details about the network routing issue.
*
Yeah but the question almost the same.

QUOTE
Isu ni masih terjadi lagi ke cik ?


Haha. Then usually ill update them with more detailed and progress information that ive gathered and tried.

Btw so sad, Equinix cant give any info since im not an authorized user. Still need the correct user to ask Equinix for more information.

Alibaba Cloud ask me to contact them but they asked for Alibaba to contact them. I think need to ask TM to contact Equinix also. Haha.

user posted image
heLL_bOy
post May 29 2021, 09:01 PM

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QUOTE(hostingmalaya @ May 29 2021, 08:50 PM)
Yeah but the question almost the same.
Haha. Then usually ill update them with more detailed and progress information that ive gathered and tried.

Btw so sad, Equinix cant give any info since im not an authorized user. Still need the correct user to ask Equinix for more information.

Alibaba Cloud ask me to contact them but they asked for Alibaba to contact them. I think need to ask TM to contact Equinix also. Haha.

user posted image
*
Internet Exchange provider or Transit provider wouldn't disclose much details on this. only those ISP/hosting company who is their client they only can disclose detail on it.

anyway alicloud should get you the answer becos you using their service.
TShostingmalaya
post May 29 2021, 09:06 PM

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QUOTE(heLL_bOy @ May 29 2021, 09:01 PM)
Internet Exchange provider or Transit provider wouldn't disclose much details on this. only those ISP/hosting company who is their client they only can disclose detail on it.

anyway alicloud should get you the answer becos you using their service.
*
Yeah ive done that, lets see how it goes with Alibaba Cloud. Will do it with Digital Ocean and OVH also.

user posted image

Latency/ping to twitter so freaking bad right now. almost 700ms + packet loss.

Twitter feeds so slowwwww.

This post has been edited by hostingmalaya: May 29 2021, 09:33 PM
sadlyfalways
post May 29 2021, 10:17 PM

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QUOTE(hostingmalaya @ May 29 2021, 09:06 PM)
Yeah ive done that, lets see how it goes with Alibaba Cloud. Will do it with Digital Ocean and OVH also.

user posted image

Latency/ping to twitter so freaking bad right now. almost 700ms + packet loss.

Twitter feeds so slowwwww.
*
My Instagram feed also Damn slow
twice1020
post May 29 2021, 11:04 PM

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QUOTE(sadlyfalways @ May 29 2021, 10:17 PM)
My Instagram feed also Damn slow
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As for Instagram, you may enable your IPv6 to get better speed.
TShostingmalaya
post May 30 2021, 09:22 AM

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user posted image

Alibaba Cloud already answer, right now im waiting for OVH.
Chiggah
post May 30 2021, 11:22 AM

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If lag issues happens what’s the best way to take action?

Take a traceroute WinMTR result and reach out to the vendor which are having issues ?

TM said they don’t handle Equinix requests, and we have to log the ticket with Equinix ourselves.
laksamana
post May 30 2021, 11:26 AM

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Company (MNC) uses SG VPN for connecting to remote corporate servers

True that Unifi has been shit over the last few days when WFH


heLL_bOy
post May 30 2021, 11:46 AM

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QUOTE(hostingmalaya @ May 30 2021, 09:22 AM)
user posted image

Alibaba Cloud already answer, right now im waiting for OVH.
*
hmm.gif hmm.gif

seem alicloud not much can help by replying this.
heLL_bOy
post May 30 2021, 11:48 AM

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QUOTE(Chiggah @ May 30 2021, 11:22 AM)
If lag issues happens what’s the best way to take action?

Take a traceroute WinMTR result and reach out to the vendor which are having issues ?

TM said they don’t handle Equinix requests, and we have to log the ticket with Equinix ourselves.
*
TM have access to Equinix request because TM is their client.

Equinix won't entertain our request because we are just user of ISP and anything must TM to solved the issue in between both of them.

problem is not Equinix issue, but is TM throttling at those timing.

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