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 Unifi Connection Issue to International Server, Occured usually at night 9-11pm

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evilhomura89
post May 30 2021, 12:03 PM

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Anyone using VPN to alleviate this situation?
If yes, does VPN help at all? And which VPN is recommended?
heLL_bOy
post May 30 2021, 12:56 PM

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QUOTE(evilhomura89 @ May 30 2021, 12:03 PM)
Anyone using VPN to alleviate this situation?
If yes, does VPN help at all? And which VPN is recommended?
*
you can refer to go626201 smokeping page for public SG VPN latency.
TShostingmalaya
post May 30 2021, 02:03 PM

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I have received SMS CTT NO/YES yesterday, I dont remember if this close the report or not.

If tomorrow I didnt get any calls from TM, Ill proceed to SKMM report and will give you some templates for others to use it also.
heLL_bOy
post May 30 2021, 02:40 PM

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QUOTE(hostingmalaya @ May 30 2021, 02:03 PM)
I have received SMS CTT NO/YES yesterday, I dont remember if this close the report or not.

If tomorrow I didnt get any calls from TM, Ill proceed to SKMM report and will give you some templates for others to use it also.
*
Yes this sms meaning they closed your report
TShostingmalaya
post May 30 2021, 03:36 PM

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Unifi LiveChat also seems ....

user posted image

Got TM call me but seems hes from 'physical' team (checking physically) and I already told him that this issue is network issue, not physical issue. Waste energy and time only if they come.

And hes also seems doesnt know how to forward back this report to 'network team' since usually they checking physically and after that close report.

Ive create a report to SKMM, maybe will send the template here later.




This post has been edited by hostingmalaya: May 30 2021, 03:55 PM
Sam Leong
post May 30 2021, 04:57 PM

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QUOTE(hostingmalaya @ May 30 2021, 03:36 PM)
Unifi LiveChat also seems ....

user posted image

Got TM call me but seems hes from 'physical' team (checking physically) and I already told him that this issue is network issue, not physical issue. Waste energy and time only if they come.

And hes also seems doesnt know how to forward back this report to 'network team' since usually they checking physically and after that close report.

Ive create a report to SKMM, maybe will send the template here later.
*
Unifi live chat change link ady :
https://chatbot.unifi.com.my/
TShostingmalaya
post May 30 2021, 05:07 PM

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QUOTE(Sam Leong @ May 30 2021, 04:57 PM)
Unifi live chat change link ady :
https://chatbot.unifi.com.my/
*
I think that is chatbot, not livechat. Different.

** Ahh, ive tried, need to find technical enquiries there. not easier like before. And also where is website team, not updating their links lol.

This post has been edited by hostingmalaya: May 30 2021, 05:09 PM
TShostingmalaya
post May 30 2021, 08:37 PM

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user posted image

If Unifi latency/ping = trade stocks, im rich already. the trend almost the same. Haha.

Updating info in Facebook. Feels Facebook so slow. Try pingplotter.

See results. almost 1k ping.

user posted image

This post has been edited by hostingmalaya: May 30 2021, 08:52 PM
heLL_bOy
post May 30 2021, 08:58 PM

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QUOTE(hostingmalaya @ May 30 2021, 08:37 PM)
user posted image

If Unifi latency/ping = trade stocks, im rich already. the trend almost the same. Haha.

Updating info in Facebook. Feels Facebook so slow. Try pingplotter.

See results. almost 1k ping.

user posted image
*
try to switch google dns.. cloudflare dns redirect to SG cdn facebook while google dns redirect to local cdn.
heLL_bOy
post May 30 2021, 09:01 PM

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QUOTE(hostingmalaya @ May 30 2021, 03:36 PM)
Unifi LiveChat also seems ....

user posted image

Got TM call me but seems hes from 'physical' team (checking physically) and I already told him that this issue is network issue, not physical issue. Waste energy and time only if they come.

And hes also seems doesnt know how to forward back this report to 'network team' since usually they checking physically and after that close report.

Ive create a report to SKMM, maybe will send the template here later.
*
just report to MCMC then call up to them and mention is latency issue on the routing. otherwise they will sent technician again like your previous report which happen to me
TShostingmalaya
post May 30 2021, 09:11 PM

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QUOTE(heLL_bOy @ May 30 2021, 08:58 PM)
try to switch google dns.. cloudflare dns redirect to SG cdn facebook while google dns redirect to local cdn.
*
We have tried that, even flush dns also, didnt work. This things already discussed on yesterday if im not mistaken in Unifi Malaysia SuperGroup. About DNS 1.1.1.1 and 8.8.8.8

QUOTE(heLL_bOy @ May 30 2021, 09:01 PM)
just report to MCMC then call up to them and mention is latency issue on the routing. otherwise they will sent technician again like your previous report which happen to me
*
Done. Just waiting for MCMC email reply or follow up now.
wufei
post May 30 2021, 09:20 PM

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Unifi, biasa lah
afif92
post May 30 2021, 09:27 PM

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Today I'm so impressed with Unifi can get 1080p for Facebook Gaming live.. No lagging like previous time which at 8.30pm, I will get choppy video (144p).

Update : still have lag for certain streamer

This post has been edited by afif92: May 30 2021, 09:40 PM
BenYeeHua
post May 30 2021, 11:36 PM

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Just coming for info, today going to China one seem fixed some part of it.

These few days it is laggy when Taobao client drop the user to China Mainland DNS, if forcing them going through local DNS will go to HK server.

But not today, unsure what they done, maybe they reroute some SG traffic going via HK back to SG? tongue.gif



For going SG one(twitter etc), still the same.

For Lazada, seem like Lazada and Akamai do something for this case, even when getting SG server from DNS, most are getting normal latency like 10-20ms.
Like 69.192.164.66, going via sgix, no issues, 20ms.
Another like 163.181.36.227 going via singtel, no issues, 10ms.

But, 23.44.0.3 is going via telstra HK, then going back to SG...

What?? hmm.gif



CloudFlare default to HK, in history it was default to SG, then KUL, then SG, and last, HK.

When using 1.1.1.1 WARP now, you will get slower speed overall, but stable connection to China Mainland server, for HK and SG, those are good for other country than China Mainland server.
If you get your preferred WARP server via you mobile data etc, don't reset the APP data, or it will force back to HK server.

www.vaksincovid.gov.my and lowyat.net are also getting reroute to far far away, like telstra at Japan or HK.


So, seem like telstra or TM are doing something, what is it? and why? hmm.gif

This post has been edited by BenYeeHua: May 30 2021, 11:36 PM
TShostingmalaya
post May 30 2021, 11:54 PM

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Since I already reported to MCMC, I remembered last year when I up this case in MCMC.

Got 1 people commenting at my last year post and arguing about this. In comment section here : https://amirazman.my/masalah-sambungan-unifi-ke-ovh-hosting.

The last day we arguing in comment section, then the issue then gone.

So I dont know, this time I might get this 'attack' again in here : https://amirazman.my/masalah-sambungan-unif...erver-singapore since I use this as detailed info in MCMC report. Haha
sadlyfalways
post May 31 2021, 12:43 AM

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I’m still noticing daily that my YouTube comments profile pictures load so damn slowly after 8pm or even sometimes fail to load at all

It’s been happening for months, and it’s so infuriating to see videos load so smoothly when this small picture can’t load

Already using google dns and tried ipv6 to no avail

Anyone else experiencing this irritating issue ?

They tend to load after a few seconds, but sometimes it can take up to a minute too


user posted image
afif92
post May 31 2021, 02:09 AM

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QUOTE(sadlyfalways @ May 31 2021, 12:43 AM)
I’m still noticing daily that my YouTube comments profile pictures load so damn slowly after 8pm or even sometimes fail to load at all

It’s been happening for months, and it’s so infuriating to see videos load so smoothly when this small picture can’t load

Already using google dns and tried ipv6 to no avail

Anyone else experiencing this irritating issue ?

They tend to load after a few seconds, but sometimes it can take up to a minute too
user posted image
*
I dont experience comment not load even not enable IPV6.. you could try do network reset in your phone..
TShostingmalaya
post May 31 2021, 02:20 PM

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Today Unifi call me 2 times, and i have reconfirmed them with my blogpost link (https://amirazman.my/masalah-sambungan-unifi-ke-server-singapore/) and also all the references including this topic in Lowyat.

I hope they see what is actually occuring right now.


go626201
post May 31 2021, 04:09 PM

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In the end,All in my expectation.. haha (I was thinking they will change the routing again very soon)
Just change to Equnix SG for few days,and today back to Telstra Global again.
Some SG host probably will getting high latency again tonight.
user posted image
akhito
post May 31 2021, 06:36 PM

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QUOTE(evilhomura89 @ May 30 2021, 12:03 PM)
Anyone using VPN to alleviate this situation?
If yes, does VPN help at all? And which VPN is recommended?
*
Yes vpn will help since it is the Unifi route towards SG get congested. If u choose server that not use this route then it will help in general but to have low latency like usual preferable vpn with MY server and use their routing. The thing is if ur route to vpn server need to pass through the unifi congested route like WARP then it will not help at all. Personally I just standby proton vpn free(not gonna pay for TM poor routing) cuz few 100-200 ping to JP server still better than 700ms and dc (Disclaimer not using for gaming just general browsing at night). Any sifu can addon more and correct me if I am wrong

This post has been edited by akhito: May 31 2021, 06:39 PM

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