Unifi Connection Issue to International Server

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Unifi Connection Issue to International Server, Occured usually at night 9-11pm

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Chiggah	May 27 2021, 11:35 AM Return to original view \| Post #1
On my way Junior Member 567 posts Joined: Oct 2004	I also just lodged a report to TM and MCMC
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Chiggah	May 28 2021, 08:43 PM Return to original view \| Post #2
On my way Junior Member 567 posts Joined: Oct 2004	I am not getting any high spikes / latency to SG servers anymore. Maybe TM fixed something ?
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Chiggah	May 28 2021, 09:37 PM Return to original view \| Post #3
On my way Junior Member 567 posts Joined: Oct 2004	QUOTE(heLL_bOy @ May 28 2021, 09:06 PM) is depend on unifi IP prefix range.. certain ip prefix will have issue but later on... as far i tried so many Unifi IP prefix range most of the time is 8:30pm start and the rest might start later ard 8:45pm to 9pm. Yeah mine still fine to SG so far, after 1 hour in. Usually 8:30 start lagging Maybe I complained many times lol
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Chiggah	May 28 2021, 09:50 PM Return to original view \| Post #4
On my way Junior Member 567 posts Joined: Oct 2004	QUOTE(heLL_bOy @ May 28 2021, 09:41 PM) you surf what? what is your ip range ? Connected to SG game servers
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Chiggah	May 30 2021, 11:22 AM Return to original view \| IPv6 \| Post #5
On my way Junior Member 567 posts Joined: Oct 2004	If lag issues happens what’s the best way to take action? Take a traceroute WinMTR result and reach out to the vendor which are having issues ? TM said they don’t handle Equinix requests, and we have to log the ticket with Equinix ourselves.
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Chiggah	Jun 1 2021, 01:11 AM Return to original view \| Post #6
On my way Junior Member 567 posts Joined: Oct 2004	QUOTE(go626201 @ May 31 2021, 08:34 PM) No a good sign. Maybe tonight most host will go back to the similar situation like last week. i saw my smokeping. Not very stable now. Ping start spiking tonight. Was fine earlier
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Chiggah	Jun 1 2021, 01:15 AM Return to original view \| Post #7
On my way Junior Member 567 posts Joined: Oct 2004	QUOTE(hostingmalaya @ May 31 2021, 02:20 PM) Today Unifi call me 2 times, and i have reconfirmed them with my blogpost link (https://amirazman.my/masalah-sambungan-unifi-ke-server-singapore/) and also all the references including this topic in Lowyat. I hope they see what is actually occuring right now. Please keep it up pressing them. I am opening tickets after being closed, and reported to MCMC
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Chiggah	Jun 1 2021, 11:09 PM Return to original view \| IPv6 \| Post #8
On my way Junior Member 567 posts Joined: Oct 2004	Lol I play pathofExile too. And the ping seems fine to SG tonight
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Chiggah	Jun 3 2021, 08:33 PM Return to original view \| Post #9
On my way Junior Member 567 posts Joined: Oct 2004	Lag just starting spiking for me to different IPs
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Chiggah	Jun 3 2021, 08:41 PM Return to original view \| Post #10
On my way Junior Member 567 posts Joined: Oct 2004	QUOTE(hostingmalaya @ Jun 3 2021, 05:54 PM) 3 Petang adalah sikit2, for me this still acceptable la. Lets see tonight how it goes. Can you please help me check the below IPs ? Some have no lag issues , some do 161.202.8.135:6112 161.202.8.168:6112 119.81.121.119:6112 161.202.8.167:6112 161.202.8.165:6112 161.202.8.179:6112 161.202.8.165:6112 91.206.197.141:6112 159.122.184.92:6112 119.81.100.218:6112
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Chiggah	Jun 3 2021, 08:51 PM Return to original view \| Post #11
On my way Junior Member 567 posts Joined: Oct 2004	Thanks you guys Probably was trading with someone from Russia in-game earlier Which server the SG ones using ? Equinix ? 159.x was Russia also? This post has been edited by Chiggah: Jun 3 2021, 08:52 PM
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Chiggah	Jun 3 2021, 08:59 PM Return to original view \| Post #12
On my way Junior Member 567 posts Joined: Oct 2004	Is PingPlotter the best tool for this ? I have been using WinMTR How did you guys get the non-trial version for PingPlotter ?
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Chiggah	Jun 3 2021, 09:04 PM Return to original view \| Post #13
On my way Junior Member 567 posts Joined: Oct 2004	119.81.100.218:6112 this one just received high spike Fluctuating from 28ms to 100ms and 300ms then back 28ms See image
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Chiggah	Jun 5 2021, 12:47 PM Return to original view \| Post #14
On my way Junior Member 567 posts Joined: Oct 2004	This is something I've been noticing too My router gets disconnected for like 10-15 seconds then reconnects again. (Not the long wait where you have to wait 5-10 minutes after rebooting router/model) TM Modem does not disconnect. So, after that I notice my IP changes because game will ask for 2FA if IP is different from usual. Is this Unifi's method to kick users off the 'good' IP pool ? This post has been edited by Chiggah: Jun 5 2021, 12:48 PM
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Chiggah	Jun 5 2021, 11:13 PM Return to original view \| Post #15
On my way Junior Member 567 posts Joined: Oct 2004	Tonight was quite terrible. I was stuck at 1500ms. Switched to VPN and OK already
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Chiggah	Jun 8 2021, 10:33 AM Return to original view \| Post #16
On my way Junior Member 567 posts Joined: Oct 2004	QUOTE(hostingmalaya @ Jun 8 2021, 10:17 AM) Link them to this post, or mine. Almost everyday I pingplotter. Tell them, They can teamviewer me 'LIVE' or I can create 'LIVE' or anything to proof this issue. 2021 problem : https://amirazman.my/masalah-sambungan-unif...erver-singapore. 2020 problem (last year) : https://amirazman.my/masalah-sambungan-unifi-ke-ovh-hosting. For MCMC website, I dont know I have issue checking from last year. It looks like their website hang or what. Nothing happens if we click 'Semak/Check'. I remember last year I encounter this too. So hard to access the report. I have same issue on MCMC website too Can you try Incognito mode ? That works for me
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Chiggah	Jun 8 2021, 04:00 PM Return to original view \| Post #17
On my way Junior Member 567 posts Joined: Oct 2004	VPN did indeed help my situation for gaming
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Chiggah	Jun 9 2021, 05:01 PM Return to original view \| IPv6 \| Post #18
On my way Junior Member 567 posts Joined: Oct 2004	QUOTE(hostingmalaya @ Jun 9 2021, 04:43 PM) they said they've done something and wanna feedback for me before 5pm. So ive send a few pingplotter results from yesterday night and also for today. I told some connection for example discord, Facebook still having packet loss, high latency, a few server still got packet loss at night. I didnt monitor much target IPs, so if you want me to add some more IPs in the attachment can give me some target IPs below. Can you PM me your test methods ? They called me also, saying they made changes to Equinix route. And ask to submit new results
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Chiggah	Jun 9 2021, 09:15 PM Return to original view \| Post #19
On my way Junior Member 567 posts Joined: Oct 2004	Can someone confirm this please ? TM said they will only accept PingPlotter results. They won't even look at WinMTR.
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Chiggah	Jun 9 2021, 09:18 PM Return to original view \| Post #20
On my way Junior Member 567 posts Joined: Oct 2004	Help me check to these PathOfExile servers. I tested in-game just now and no more spikes. Line 442626: 2021/06/09 09:56:53 175808609 116 [INFO Client 17960] Connecting to instance server at 161.202.10.248:6112 Line 442899: 2021/06/09 21:06:53 216007671 116 [INFO Client 16988] Connecting to instance server at 119.81.100.220:6112 Line 442925: 2021/06/09 21:07:07 216022140 116 [INFO Client 16988] Connecting to instance server at 161.202.8.137:6112 Line 442945: 2021/06/09 21:08:08 216083125 116 [INFO Client 16988] Connecting to instance server at 161.202.10.243:6112 Line 442984: 2021/06/09 21:16:48 216603281 116 [INFO Client 16988] Connecting to instance server at 161.202.8.137:6112
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