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 Unifi Connection Issue to International Server, Occured usually at night 9-11pm

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OlgaC4
post Jan 18 2024, 09:13 AM

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QUOTE(BenYeeHua @ Jan 17 2024, 10:08 PM)
Also to China or Japan, lol.
the bottleneck from TM MY to SG equinix.com. sweat.gif
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No the bottleneck if from Tm My local network itself.
BenYeeHua
post Jan 19 2024, 08:53 PM

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QUOTE(OlgaC4 @ Jan 18 2024, 09:13 AM)
No the bottleneck if from Tm My local network itself.
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Hmm, unsure, me here showing 2 high spike, 1 is tm to sg, another one is sg to hk with high packet loss.
OlgaC4
post Jan 19 2024, 10:41 PM

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QUOTE(BenYeeHua @ Jan 19 2024, 08:53 PM)
Hmm, unsure, me here showing 2 high spike, 1 is tm to sg, another one is sg to hk with high packet loss.
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i got 2 line from Maxis. 1 fiber the other one LTE. Fiber which use Tm node was the high spike.
BenYeeHua
post Jan 19 2024, 11:47 PM

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QUOTE(OlgaC4 @ Jan 19 2024, 10:41 PM)
i got 2 line from Maxis. 1 fiber the other one LTE. Fiber which use Tm node was the high spike.
*
Hmm, then easy, just share and compare the routing la.

» Click to show Spoiler - click again to hide... «

go626201
post Jan 20 2024, 12:14 AM

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QUOTE(BenYeeHua @ Jan 19 2024, 11:47 PM)
Hmm, then easy, just share and compare the routing la.

» Click to show Spoiler - click again to hide... «

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Not sure which dns server u are using,my end all giving low ping ip.

ping s1.hdslb.com

Pinging s1.hdslb.com.w.kunlunar.com [163.181.88.174] with 32 bytes of data:
Reply from 163.181.88.174: bytes=32 time=8ms TTL=55
Reply from 163.181.88.174: bytes=32 time=6ms TTL=55
Reply from 163.181.88.174: bytes=32 time=6ms TTL=55
Reply from 163.181.88.174: bytes=32 time=6ms TTL=55

ping api.live.bilibili.com and ping www.bilibili.com

Pinging i.w.bilicdn1.com [164.52.39.42] with 32 bytes of data:
Reply from 164.52.39.42: bytes=32 time=12ms TTL=53
Reply from 164.52.39.42: bytes=32 time=13ms TTL=53
Reply from 164.52.39.42: bytes=32 time=10ms TTL=53
Reply from 164.52.39.42: bytes=32 time=13ms TTL=53

This post has been edited by go626201: Jan 20 2024, 12:15 AM
BenYeeHua
post Jan 20 2024, 01:51 AM

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QUOTE(go626201 @ Jan 20 2024, 12:14 AM)
Not sure which dns server u are using,my end all giving low ping ip.

ping s1.hdslb.com

Pinging s1.hdslb.com.w.kunlunar.com [163.181.88.174] with 32 bytes of data:
Reply from 163.181.88.174: bytes=32 time=8ms TTL=55
Reply from 163.181.88.174: bytes=32 time=6ms TTL=55
Reply from 163.181.88.174: bytes=32 time=6ms TTL=55
Reply from 163.181.88.174: bytes=32 time=6ms TTL=55

ping api.live.bilibili.com and ping www.bilibili.com

Pinging i.w.bilicdn1.com [164.52.39.42] with 32 bytes of data:
Reply from 164.52.39.42: bytes=32 time=12ms TTL=53
Reply from 164.52.39.42: bytes=32 time=13ms TTL=53
Reply from 164.52.39.42: bytes=32 time=10ms TTL=53
Reply from 164.52.39.42: bytes=32 time=13ms TTL=53
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Well, as I said, it got slow speed from MY/HK CDN grab data from mainland china, so I had to force it going via mainland china CDN, else it will be painful to browsing image... sweat.gif
For example, a uncached image will be 50-100kb/s, then next reload will be full speed as CDN cached, while grabbing from China CDN is at least 1MB/s.
But it is useless for me, as I no need to see cached image again and again, but new and uncached image... sweat.gif

Just ping the IP directly la, no need ping the host, unless you sure all your China website browsing all got good oversea server to China. tongue.gif
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Yes, only high ping after 7PM, it is fine for others time.
OlgaC4
post Jan 20 2024, 11:40 AM

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QUOTE(go626201 @ Jan 20 2024, 12:14 AM)
Not sure which dns server u are using,my end all giving low ping ip.

ping s1.hdslb.com

Pinging s1.hdslb.com.w.kunlunar.com [163.181.88.174] with 32 bytes of data:
Reply from 163.181.88.174: bytes=32 time=8ms TTL=55
Reply from 163.181.88.174: bytes=32 time=6ms TTL=55
Reply from 163.181.88.174: bytes=32 time=6ms TTL=55
Reply from 163.181.88.174: bytes=32 time=6ms TTL=55

ping api.live.bilibili.com and ping www.bilibili.com

Pinging i.w.bilicdn1.com [164.52.39.42] with 32 bytes of data:
Reply from 164.52.39.42: bytes=32 time=12ms TTL=53
Reply from 164.52.39.42: bytes=32 time=13ms TTL=53
Reply from 164.52.39.42: bytes=32 time=10ms TTL=53
Reply from 164.52.39.42: bytes=32 time=13ms TTL=53
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This ping already high. I got much lower then this.
go626201
post Jan 20 2024, 02:44 PM

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QUOTE(BenYeeHua @ Jan 20 2024, 01:51 AM)
Well, as I said, it got slow speed from MY/HK CDN grab data from mainland china, so I had to force it going via mainland china CDN, else it will be painful to browsing image... sweat.gif
For example, a uncached image will be 50-100kb/s, then next reload will be full speed as CDN cached, while grabbing from China CDN is at least 1MB/s.
But it is useless for me, as I no need to see cached image again and again, but new and uncached image... sweat.gif

Just ping the IP directly la, no need ping the host, unless you sure all your China website browsing all got good oversea server to China. tongue.gif
---
Yes, only high ping after 7PM, it is fine for others time.
*
My visit to bilibili didn't have any issue about picture loading or video buffering. all load immediately at most time even at night. (99% of time is smooth)
I don't know others experience how.

Maybe i am using smartdns,so most of the time the website load quite fast with fastest ip. (With adguard-home + adblock to kill ads)
I know what u mean for the caching overseas server for some china site.

QUOTE(OlgaC4 @ Jan 20 2024, 11:40 AM)
This ping already high. I got much lower then this.
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Different location would get different latency due to the distance between end user device and unifi core exchange centre,and also different ip block.
Like some people locate near Cyberjaya would get the most lowest ping to worldwide server or local server.

This post has been edited by go626201: Jan 20 2024, 02:48 PM
BenYeeHua
post Jan 20 2024, 03:23 PM

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QUOTE(go626201 @ Jan 20 2024, 02:44 PM)
My visit to bilibili didn't have any issue about picture loading or video buffering. all load immediately at most time even at night. (99% of time is smooth)
I don't know others experience how.

Maybe i am using smartdns,so most of the time the website load quite fast with fastest ip. (With adguard-home + adblock to kill ads)
I know what u mean for the caching overseas server for some china site.
Different location would get different latency due to the distance between end user device and unifi core exchange centre,and also different ip block.
Like some people locate near Cyberjaya would get the most lowest ping to worldwide server or local server.
*
Guess luck based lol, yes, you don't notify it much, until you trying to grab stuff from those need low latency.
(bilibili own verify code, it might hang or >1s, which is a painful, as it is already slower, 300ms than those 10ms in China...)

There is a lot of times the china mobile(GuangDong or ShangHai, I forgot) line completely shut down around 0 AM, so this method really not good during night.

Also this high latency happen since China ISP start banning PCDN(P2P based CDN, that using customer's router as video hosting or live streaming CDN), I guess it might be related, but unsure la, as the high latency is at TM side. sweat.gif
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For JP, It is mihoyo's HSR.

Unsure which HE.net causing it, hmm...
But as latency spike in route 4, so it means TM issues.

» Click to show Spoiler - click again to hide... «


This post has been edited by BenYeeHua: Jan 20 2024, 03:25 PM
BenYeeHua
post Jan 21 2024, 03:13 PM

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Interesting, after posting here about that issues, miyoho redirect MY player to another IP address, which result back to normal 100ms.

» Click to show Spoiler - click again to hide... «

Past 2 week it had been going via SG instead of strange 200ms or 300ms one.

Gonna see how long it last.
---
Also, Google DNS sometimes failed to give this domain's A result for TM IPv6 address, unsure what's happen.
https://archive.is/
OlgaC4
post Jan 21 2024, 03:31 PM

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QUOTE(BenYeeHua @ Jan 21 2024, 03:13 PM)
Interesting, after posting here about that issues, miyoho redirect MY player to another IP address, which result back to normal 100ms.

» Click to show Spoiler - click again to hide... «

Past 2 week it had been going via SG instead of strange 200ms or 300ms one.

Gonna see how long it last.
---
Also, Google DNS sometimes failed to give this domain's A result for TM IPv6 address, unsure what's happen.
https://archive.is/
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last week ok then 2days suck then ok back
simmarjit
post Jan 24 2024, 10:50 PM

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Eh so what are our options for now? Set up a VPS and wireguard to it?
heLL_bOy
post Jan 26 2024, 05:33 PM

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Seem today unifi having issue on international routes

alot of high packet loss or slow loading issue occur since afternoon.


BenYeeHua
post Jan 26 2024, 08:58 PM

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QUOTE(simmarjit @ Jan 24 2024, 10:50 PM)
Eh so what are our options for now? Set up a VPS and wireguard to it?
*
As always, yes.

QUOTE(heLL_bOy @ Jan 26 2024, 05:33 PM)
Seem today unifi having issue on international routes

alot of high packet loss or slow loading issue occur since afternoon.
*
While Mihoyo likely given money to TM, or Aliyun doing it, all back to normal routing.

China Mobile network still rocket into high latency at SG equinix, but less packet drop observed.
Guess we had to wait the pulling of Asia fiber done at few years later...
simmarjit
post Jan 27 2024, 01:56 AM

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QUOTE(BenYeeHua @ Jan 26 2024, 08:58 PM)
As always, yes.
While Mihoyo likely given money to TM, or Aliyun doing it, all back to normal routing.

China Mobile network still rocket into high latency at SG equinix, but less packet drop observed.
Guess we had to wait the pulling of Asia fiber done at few years later...
*
Have you done that? So mafan LOL
heLL_bOy
post Jan 27 2024, 10:06 AM

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QUOTE(BenYeeHua @ Jan 26 2024, 08:58 PM)
As always, yes.
While Mihoyo likely given money to TM, or Aliyun doing it, all back to normal routing.

China Mobile network still rocket into high latency at SG equinix, but less packet drop observed.
Guess we had to wait the pulling of Asia fiber done at few years later...
*
Need to check egress routing because egress routing doesn't mean the traffic from china mobile come from Equinix to TM.
BenYeeHua
post Jan 28 2024, 02:53 AM

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QUOTE(simmarjit @ Jan 27 2024, 01:56 AM)
Have you done that? So mafan LOL
*
Nope, not gaming those care about latency a lot.

QUOTE(heLL_bOy @ Jan 27 2024, 10:06 AM)
Need to check egress routing because egress routing doesn't mean the traffic from china mobile come from Equinix to TM.
*
Yes, but nah, not like after knowing, can do anything for it... sweat.gif
Only solution is gov keep allowing undersea fiber pulling la, else gonna get worst.
Haru97
post Feb 8 2024, 08:52 AM

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Anybody notices unifi to Equinix SG is really bad recently? After I got disconnected 2 days ago from a game in call of duty, the internet from Unifi to Equinix Singapore never be the same anymore. I don't think this is an issue from Unifi, I am NOT SURE(somebody please verify), but this might be a problem associated with Equinix datacenter. Cause I connect to VPN in singapore(amazon) and join another call of duty game, it seems like they experience high ping from their relay server as well.

Reddit, steam(they switched route, taking long path now), cloudflare(some part), all equinix route seems affected.

user posted image

user posted image
OlgaC4
post Feb 8 2024, 10:29 AM

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QUOTE(Haru97 @ Feb 8 2024, 08:52 AM)
Anybody notices unifi to Equinix SG is really bad recently? After I got disconnected 2 days ago from a game in call of duty, the internet from Unifi to Equinix Singapore never be the same anymore. I don't think this is an issue from Unifi, I am NOT SURE(somebody please verify), but this might be a problem associated with Equinix datacenter. Cause I connect to VPN in singapore(amazon) and join another call of duty game, it seems like they experience high ping from their relay server as well.

Reddit, steam(they switched route, taking long path now), cloudflare(some part), all equinix route seems affected.

user posted image

user posted image
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Test your ipv6.
Haru97
post Feb 8 2024, 11:28 AM

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QUOTE(OlgaC4 @ Feb 8 2024, 10:29 AM)
Test your ipv6.
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How was testing ipv6 going to help with an Ipv4 only network?
And many games like call of duty, counter strike, still uses ipv4

Edit : Enabled ipv6 for my networks, seems like ipv6 to equinix sg is good.
However reddit doesnt seems to use ipv6 at all, if I disable ipv4 I can't acess their site, as well as speedtest.net
It was all good a week ago, until 2 days ago at night, a sudden high packet lost to all equinix, then after that it was like that permanently, changed ipv4 2 times,
2 times same problem
Weird....

user posted image

This post has been edited by Haru97: Feb 8 2024, 11:52 AM

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