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 Unifi Connection Issue to International Server, Occured usually at night 9-11pm

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munchbit
post May 22 2024, 09:21 PM

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Sorry to revive this thread, but is anybody facing timeouts with sites backed by Fastly CDN? I'm having slowness issue with Reddit (loading comments) and Imgur (images).

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TubeNRibbon
post May 22 2024, 09:34 PM

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TM slow again!!!!
wcnew
post May 22 2024, 09:47 PM

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Getting only 500-600mbps on 800mbps package...

This post has been edited by wcnew: May 22 2024, 09:47 PM
Epic_winner091
post May 22 2024, 11:12 PM

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Been going for months now, had to use a VPN at night if I want some consistency.
Zaryl
post May 22 2024, 11:43 PM

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Same here.

I’m on unifi 100Mbps. Been experiencing intermittent signals for the past 2-3 days at my parents’ house in Klang.

Just today, restarted router 2 times. Ok a bit then later got problem. All my ip cctvs are down. doh.gif
Then called CS, they restarted the port on their side. Then okay for few hours.

Then tonight still got problem.
Certain websites can’t access, even unifi.com.my itself LOL.

But my ipad pro 12.9 M1 5G which uses Unifi 5G can surf as per normal. hmm.gif
Used up the 10GB hotspot quota until finish LEL

Reddit can’t access.
X/twitter also.

Thought of getting umobile 5G + router package tomorrow. But how reliable is umobile 5G?
Checked the map, my parents house got 5G coverage.
heLL_bOy
post May 23 2024, 09:56 AM

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certain route from US>JPY route using Hurriance Electric having issue right now major loss packet
omg7788
post Jun 15 2024, 11:51 AM

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douyin china content buffers very very bad keep buffering via pc client, fuck this TMNUTS routing again.

This post has been edited by omg7788: Jun 15 2024, 11:53 AM
kwss
post Jun 17 2024, 08:04 PM

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Cross post from Unifi thread

The slow link from South East Asia to US
I have tested this problem affect Malaysia and Singapore as a whole. If you have CDN in Malaysia / Singapore, but Origin server in the US, transfer will be very slow and almost certainly timeout.

This investigation started because I have a lot of problem working on Fedora, a flavor of Linux distro.

A little background:
There has been a lot of fights between Tier 1 and Tier 2 providers in EU and Asia lately, all of them involving Cogent. In the beginning of the year, Cogent de-peer NTT in EU, causing all EU traffic to peer in the US, increasing latency even if you are in EU. Example, two different AS in Amsterdam must peer in US, even when they are physically in the same city.
Last month, Cogent de-peer TATA in Asia, cutting off many single-homed customers from each other.
Submarine cable breakage towards EU and Japan also adds to the problem.

Example:
The website is fronted by Cloudflare or AWS CloudFront, and pings are fine. But when you actually starts transferring bulk data, speed quickly drop to less than 10KB/s and depending on how much data is being transferred, you will get a timeout. This happens regardless of the location of CDN either in KL, Johor or Singapore.

In Fedora's case, they are fronted by AWS CloudFront but their Origin is physically in the US.

Observation:
Anecdotes suggest the link will mostly be fine between 4am to 11am Malaysia Time. As you can see, I don't have time to wait for the stars to align.

My solution:
Since I have built my own anti-censorship "VPN", I use it to solve my problem. In AWS, all inter-AZ or inter-region traffic will be routed via what is known as "cold potato routing".
So I spin up one EC2 instance in Oregon and CloudFront it. I then connect to CloudFront KL, which will cold potato route me to my EC2 in Oregon.

The end result:
Hot potato routing Oregon -> TM
CODE

[ec2-user@i-063f1764f181fb8c3 ~]$ tracepath 115.134.191.254
1?: [LOCALHOST]                      pmtu 9001
1:  ip-172-23-48-1.us-west-2.compute.internal             0.083ms pmtu 1500
1:  no reply
2:  240.0.8.65                                            0.290ms
3:  242.0.65.69                                           4.915ms asymm  6
4:  240.1.228.15                                          9.178ms asymm  5
5:  242.4.195.71                                          6.556ms asymm 18
6:  150.222.214.74                                        6.814ms asymm 19
7:  as6939.10gigabitethernet9-9.core1.sea1.he.net         9.802ms asymm 24
8:  no reply
9:  as6939.100gigabitethernet2-3.core1.sjc2.he.net       23.471ms
10:  no reply
11:  telekom-malaysia-inc.e0-2.core3.sjc2.he.net         248.402ms asymm 17
12:  115.134.191.254                                     235.339ms reached
    Resume: pmtu 1500 hops 12 back 17


Hot potato routing TM -> Oregon
CODE

 tracepath ec2-18-246-47-189.us-west-2.compute.amazonaws.com
1?: [LOCALHOST]                      pmtu 1500
1:  _gateway                                              4.103ms
1:  _gateway                                              6.127ms
2:  _gateway                                              2.176ms pmtu 1480
2:  115.134.191.254                                      11.807ms
3:  10.55.49.97                                          41.665ms asymm  6
4:  10.55.100.228                                         9.979ms
5:  10.55.209.61                                         11.560ms
6:  ix-hge-0-0-0-22.ecore1.esin4-singapore.as6453.net    63.331ms asymm 16
7:  if-bundle-33-2.qcore1.esin4-singapore.as6453.net    276.803ms asymm 16
8:  if-bundle-19-2.qcore2.svw-singapore.as6453.net      195.879ms asymm 13
9:  no reply
10:  no reply
11:  if-et-24-2.hcore2.kv8-chiba.as6453.net              121.413ms asymm 12
12:  no reply
<----- snip ----->
30:  no reply
    Too many hops: pmtu 1480
    Resume: pmtu 1480


Cold potato routing EC2 Oregon -> CloudFront KL
CODE

[ec2-user@i-063f1764f181fb8c3 ~]$ tracepath 18.68.55.119
1?: [LOCALHOST]                      pmtu 9001
1:  ip-172-23-48-1.us-west-2.compute.internal             0.070ms pmtu 1500
1:  no reply
2:  240.0.8.65                                            0.321ms
3:  242.0.64.71                                           1.648ms asymm  6
4:  100.100.22.74                                         0.516ms asymm  6
5:  150.222.246.46                                      166.174ms asymm 22
6:  240.5.48.12                                         165.231ms asymm 22
7:  240.5.48.23                                         164.835ms asymm 22
8:  240.65.60.195                                       164.776ms asymm 22
9:  no reply
<----- snip ----->
30:  no reply
    Too many hops: pmtu 1500
    Resume: pmtu 1500


The ping! (Cold potato routing)
CODE

[ec2-user@i-063f1764f181fb8c3 ~]$ ping -c 10 18.68.55.119
PING 18.68.55.119 (18.68.55.119) 56(84) bytes of data.
64 bytes from 18.68.55.119: icmp_seq=1 ttl=234 time=165 ms
64 bytes from 18.68.55.119: icmp_seq=2 ttl=234 time=165 ms
64 bytes from 18.68.55.119: icmp_seq=3 ttl=234 time=165 ms
64 bytes from 18.68.55.119: icmp_seq=4 ttl=234 time=165 ms
64 bytes from 18.68.55.119: icmp_seq=5 ttl=234 time=165 ms
64 bytes from 18.68.55.119: icmp_seq=6 ttl=234 time=165 ms
64 bytes from 18.68.55.119: icmp_seq=7 ttl=234 time=165 ms
64 bytes from 18.68.55.119: icmp_seq=8 ttl=234 time=165 ms
64 bytes from 18.68.55.119: icmp_seq=9 ttl=234 time=165 ms
64 bytes from 18.68.55.119: icmp_seq=10 ttl=234 time=165 ms

--- 18.68.55.119 ping statistics ---
10 packets transmitted, 10 received, 0% packet loss, time 9010ms
rtt min/avg/max/mdev = 165.044/165.088/165.146/0.026 ms


The ping! (Hot potato routing)
CODE

[ec2-user@i-063f1764f181fb8c3 ~]$ ping -c 10 115.134.191.254
PING 115.134.191.254 (115.134.191.254) 56(84) bytes of data.
64 bytes from 115.134.191.254: icmp_seq=1 ttl=239 time=249 ms
64 bytes from 115.134.191.254: icmp_seq=4 ttl=239 time=263 ms
64 bytes from 115.134.191.254: icmp_seq=5 ttl=239 time=253 ms
64 bytes from 115.134.191.254: icmp_seq=6 ttl=239 time=229 ms
64 bytes from 115.134.191.254: icmp_seq=7 ttl=239 time=246 ms
64 bytes from 115.134.191.254: icmp_seq=8 ttl=239 time=262 ms
64 bytes from 115.134.191.254: icmp_seq=10 ttl=239 time=229 ms

--- 115.134.191.254 ping statistics ---
10 packets transmitted, 7 received, 30% packet loss, time 9159ms
rtt min/avg/max/mdev = 228.644/247.148/263.060/12.963 ms


Quantifiable improvement:
Packet loss reduce from 30% to 0%. Infinite improvement!
Latency reduce by 82ms, a 33% improvement.
Jitter reduce by 99.8%. Gamer rejoice!


This post has been edited by kwss: Jun 17 2024, 09:48 PM
Chiggah
post Aug 24 2024, 01:46 AM

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Between 4pm-8pm I had very bad packet loss to SG servers. Anyone else ?
noriabe
post Aug 29 2024, 09:04 PM

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Anyone else experiencing slowdown and high ping to international server today? I did speedtest to SG , JP servers all results in very low speed (1 digit Mbps) and high latency. Even speed test to Johor TM server is like limited by half of my actual speed.
Want to update my linux system , download so slow using mirror from SG. doh.gif
Only youtube is ok because it has local cdn. bangwall.gif
TubeNRibbon
post Aug 29 2024, 09:14 PM

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TM told me the slow connection caused by many users visit the YouTube at the same time and immediate he got scolded from me!


NubPro
post Aug 29 2024, 10:54 PM

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I keep having issue loading discord app and discord web...god dammit
any ideas how to troubleshoot?
go626201
post Aug 29 2024, 11:11 PM

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QUOTE(NubPro @ Aug 29 2024, 10:54 PM)
I keep having issue loading discord app and discord web...god dammit
any ideas how to troubleshoot?
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TM specific ip range connection to specific IPv4 Cloudflare network is not stable for few weeks already.

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NubPro
post Aug 29 2024, 11:44 PM

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QUOTE(go626201 @ Aug 29 2024, 11:11 PM)
TM specific ip range connection to specific IPv4 Cloudflare network is not stable for few weeks already.

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anyone can complain to them?
PJng
post Aug 29 2024, 11:47 PM

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QUOTE(NubPro @ Aug 29 2024, 10:54 PM)
I keep having issue loading discord app and discord web...god dammit
any ideas how to troubleshoot?
*
cannot load at all
go626201
post Aug 30 2024, 12:03 AM

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My suggestion is either Enable IPv6 or use VPN or change the hosts ip for those site that hosted on cloudflare that u need to access to an optimized cloudflare IP.

Although i not using the method that i said on top,
I am using Mikrotik router,so i just DST-NAT All Cloudflare IPs to another optimized Cloudflare IP.

add action=dst-nat chain=dstnat comment=CF-TEMP-162.159.45.190 dst-address=\
!162.159.45.190 dst-address-list=CloudFlare-IP-Block2 dst-port=80,443 \
protocol=tcp src-address=!192.168.88.25 to-addresses=162.159.45.190
add action=dst-nat chain=dstnat comment=CF-TEMP-162.159.45.190 dst-address=\
!162.159.45.190 dst-address-list=CloudFlare-IP-Block2 dst-port=443 \
protocol=udp src-address=!192.168.88.25 to-addresses=162.159.45.190

CloudFlare-IP-Block2 included all the IPv4 ranges that Cloudflare compiled and list on sites.

Difference between DST-NAT rule and DST-NAT disabled rule (IPv4)
user posted image

And of course with IPv6 it is smooth without any issue. (So enable IPv6 might fix the issue for Cloudflare sites)

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This post has been edited by go626201: Aug 30 2024, 12:08 AM
surianti
post Apr 9 2025, 02:51 PM

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Is the daily 8pm to midnight slowdown still the same today?
heLL_bOy
post Apr 9 2025, 04:11 PM

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QUOTE(surianti @ Apr 9 2025, 02:51 PM)
Is the daily 8pm to midnight slowdown still the same today?
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depend your destination to where and which routing TM using.

for me TM - > Los Angels (AS6939 routing) sometime loss packet.
QuantumEdge
post Aug 8 2025, 12:01 AM

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So, unifi bad routing in the night again?
heLL_bOy
post Aug 8 2025, 03:17 PM

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QUOTE(QuantumEdge @ Aug 8 2025, 12:01 AM)
So, unifi bad routing in the night again?
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depend your destination and what upstream the routing is using

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