I do think they know what is happening. TMNet just reply me "Nothing can be done" all day and tell me to just use what I have, I am really angry with TMNet already.

Today its getting worse, even right now 3.15PM have congested problems, getting worse day by day.

The problem grows day by day. Why is TMNet not yet flood by unifi users to spam their facebook page everyday every night for not having good ping /connectivity for games and streaming services? Twitter is not loading too! I am already doing my part. it's unusable, the ping is not only high, it also associated with packet lost.

Today I dont know what magic TMNet is doing, but it somehow lowered the ping but tons of packet losts. From my OVH server I can see they are now routing throuh Hurricane Electric. Even NewMedia express server is not routed through SGIX anymore, its through 100GE hurricane electric. Is it good or is it bad news for us?

Hhahahaha they cut all the other lines to japan to improve Singapore lines, RIP. But the problem at singapore is the most serious, a lot of datacenters and websites depend on it.

According HE, their IP Transit costs $0.09 per mbps.
Considering TMNet only have 100GE with HE, it will just cost roughly : -

100GE * 1024 = 102400 Mbps
102400 * 0.09 = USD9216

100GE ONLY costs Telekom Malaysia USD9216 per month, this is LITTLE compare to what we all give TMNet how much per month. They can easily slaughter this congested problem by signing up 5 x 100GE lines and load balance the whole thing. Consider 5 x 9216 = USD 46,080. Still LITTLE compare to what malaysians paid for the internet. Telekom malaysia eat all our money can give shit service, this is how greedy of them.

The packet lost is real today, the whole bar is starting to get purple. I think they adjusted the route to drop packets in order to compensate latency, resulting the latency did not climb up but the packet lost is real. It almost render all game server unbearable to play.

All my discord friends voice is like putus putus, they lost 25% I lost 25%, so add together lost 50%, you hear the voice like rubberbanding and sometimes no sound at all, then suddenly all come back and fade awa, interesting stuff.

This edit is the most accurate thing regarding this issue. Good job to the editors as well as your detailed issue blog post!

I think we all can conclude that TMNet is far worse than any other provider in Malaysia. The other company will consider and increase their bandwidth capacity to cater their growing size of customers, but TMnet fail to do so.

That is the ONLY solution TMNet have right now. Now they switch route to Hurricane Electric then hurricane electric get congested, switch route to anywhere also will get congested. It is OBVIOUS that they are overselling their networks by around 400%. They must increase their peering speed from 200GBps to either 400gbps or 500gbps, there is no other way. Everywhere we go its always congested due to the immense load from all the users in Malaysia.

Can anybody confirm with me TMNet have placed a hard throttle limit on Singapore servers? I tested here multiple times with IDM and speedtest.net, the maximum speed I get around is 30Megabytes/sec or around 300Mbits per second maximum. See screenshot below :

https://www.speedtest.net/result/11559195190


https://www.speedtest.net/result/11559203864

I have 9 dedicated server with OVH, I complained this issue to OVH multiple times, the last time I complain them about this issue, OVH tell me that they are ready to do anything to improve this connection problem for TMNet. They say they will even pay for the peering shit, its just that TMNet dont reply to their emails and messages. Looks like OVH finally get to peer with TMNet after a year of struggle. I also do think that OVH paid for most of the peering costs.... btw good result is good result.

PS> OVH assigned me a dedicated engineer with whatsapp number on call with all my server issues 24x7 hehehe...

Anybody notices unifi to Equinix SG is really bad recently? After I got disconnected 2 days ago from a game in call of duty, the internet from Unifi to Equinix Singapore never be the same anymore. I don't think this is an issue from Unifi, I am NOT SURE(somebody please verify), but this might be a problem associated with Equinix datacenter. Cause I connect to VPN in singapore(amazon) and join another call of duty game, it seems like they experience high ping from their relay server as well.

Reddit, steam(they switched route, taking long path now), cloudflare(some part), all equinix route seems affected.

How was testing ipv6 going to help with an Ipv4 only network?
And many games like call of duty, counter strike, still uses ipv4

Edit : Enabled ipv6 for my networks, seems like ipv6 to equinix sg is good.
However reddit doesnt seems to use ipv6 at all, if I disable ipv4 I can't acess their site, as well as speedtest.net
It was all good a week ago, until 2 days ago at night, a sudden high packet lost to all equinix, then after that it was like that permanently, changed ipv4 2 times,
2 times same problem
Weird....



This post has been edited by Haru97: Feb 8 2024, 11:52 AM

Yes I think it was a cable break 100%
It affected ALL relay networks for Call of Duty MW3 servers in singapore. I have to connect to a vpn in hongkong in order to join their hongkong server, which ping is at 40ms but playable, compares to 180ms to singapore server.
If it was SG to MY, it was a quick fix isnt it? Since it was so close to land, we should see it being fixed real soon..... right?

I am not sure about other servers in singapore that passes through equinix for the past month, for me other servers in singapore for the past few months was OK, usable.

But that day at night, I think was what go626201 said, submarine cable broke, I can feel the internet like goes down for half of the website that day, including facebook, and twitter,
I pinged facebook, and their cdn in KL is operating as usual, but the speed of loading their website is super duper slow, so I get some hints that this might be a huge one, and I thought equinix singapore was the culprit.

I went to sleep, after the next day, it was permanently 180ms for most of the websites that uses cdn in singapore, includes steam.
I wonders and search the web, and there is no news about broken cable, so came here to ask out of pure luck.

This post has been edited by Haru97: Feb 8 2024, 05:45 PM