QUOTE(Gentleman_League @ Mar 3 2021, 05:55 PM)
KEK, all the signature approved from same person? ILLEGEAR LAPTOP, RMA UPDATED (Successful) 10/3 > TBU
ILLEGEAR LAPTOP, RMA UPDATED (Successful) 10/3 > TBU
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Mar 3 2021, 07:06 PM
Show posts by this member only | IPv6 | Post
#341
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Junior Member
720 posts Joined: Oct 2008 |
QUOTE(Gentleman_League @ Mar 3 2021, 05:55 PM) KEK, all the signature approved from same person? eddmecha liked this post
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Mar 3 2021, 07:06 PM
Show posts by this member only | IPv6 | Post
#342
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Junior Member
162 posts Joined: Aug 2008 |
Gpu problem but reformat ssd only🤦♂️
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Mar 3 2021, 07:09 PM
Show posts by this member only | IPv6 | Post
#343
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Junior Member
772 posts Joined: Jan 2015 |
QUOTE(Gentleman_League @ Mar 3 2021, 10:21 AM) I request for an 1 to 1 exchange since its new, they insist . They kept saying my graphic cards runs perfectly (after cleaning / reinstall my driver). They cant even explain to me what is going on, they just kept repeating doing the samething when i had my laptop sent in. Report consumer association |
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Mar 3 2021, 07:09 PM
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Senior Member
1,653 posts Joined: Aug 2008 From: My Fantasy World |
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Mar 3 2021, 07:13 PM
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Junior Member
240 posts Joined: Oct 2018 |
QUOTE(SinzChan @ Mar 3 2021, 07:38 PM) wow, basically you problem happened about 3 times and your "fix" is still the same then play witcher 3 for 4 days? Insanity is doing the same thing over and over again and expecting different results. ----Albert Einstein QUOTE(UnknownH @ Mar 3 2021, 07:51 PM) SSD problem. Then recurring GPU problem yet to be solved. You guys got no tech team to actually fix the problem? QUOTE(knazlee @ Mar 3 2021, 07:54 PM) It seems they didnt do any replacement just reinstall drivers and blow the ports only Yup, i allowed them to stress test for few days. I dont mind, just let them take thier time as long they fix the problemThank god i didnt order from them. Time to get the gigabyte g5 instead or the msi gf65 end up.. Kek,kena blame TS stupid cos dont no install driver |
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Mar 3 2021, 07:14 PM
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Junior Member
240 posts Joined: Oct 2018 |
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Mar 3 2021, 07:17 PM
Show posts by this member only | IPv6 | Post
#347
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Junior Member
397 posts Joined: Oct 2007 From: broken heart land, single forever~ |
Copy out all your stuff then send in rma
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Mar 3 2021, 07:20 PM
Show posts by this member only | IPv6 | Post
#348
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Senior Member
1,282 posts Joined: Jan 2003 |
I hope they communicate properly with ts, admit mistake, stop the pr nightmare & not prolonged this issue.
It will only give bad image to them. |
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Mar 3 2021, 07:21 PM
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Senior Member
1,653 posts Joined: Aug 2008 From: My Fantasy World |
QUOTE(Gentleman_League @ Mar 3 2021, 07:14 PM) i dint notice that From ur documents it din show they exchange the GPU for u.till date, im not sure they did the 1 on 1 GPU exchange for me, was told if change GPU must togather with my mobo. From azim reply also no GPU has been changed, basically they format and perform their stress test (running Witcher 3 for few days) on it only. I'm not sure what promise has been made by them but if you got any black n white evidence on them promising to change the GPU then now is the best time to bring it out d. And ya, the root of your problems still haven't been eliminated. Seriously not sure if they even have a tech team for such issue or all their procedure is just formatting and hope everything will b fixed |
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Mar 3 2021, 07:34 PM
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Junior Member
280 posts Joined: Jul 2020 |
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Mar 3 2021, 07:34 PM
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Junior Member
265 posts Joined: Jan 2010 |
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Mar 3 2021, 07:37 PM
Show posts by this member only | IPv6 | Post
#352
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Junior Member
139 posts Joined: Jun 2019 |
QUOTE(PJng @ Mar 3 2021, 06:40 PM) QUOTE(andrekua2 @ Mar 3 2021, 06:48 PM) QUOTE(Rusty Nail @ Mar 3 2021, 06:48 PM) Ts post in /k because his post in notebook section kena delete by helang.... |
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Mar 3 2021, 07:38 PM
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Junior Member
181 posts Joined: Jul 2019 |
I'm not an Illegear customer or endorsing their products but I've seen chinti and others continuously bash Illegear daily for everything, I'm not sure what beef they have but it's best to be neutral on this kind of issue.
We probably don't know the full story and the only way to solve this issue is for Mr gentleman here to send in for warranty claim. Maybe he can also post the entire WhatsApp chat for everyone to see and not just a few snippets of his own selection. If they still don't fix the issue then I recommend you to take action by going consumer tribunal, etc. As they mentioned you only contact them at around 1pm when this thread started at 10am, why do that unless you wanted to create drama at /K? |
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Mar 3 2021, 07:45 PM
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Junior Member
139 posts Joined: Jun 2019 |
QUOTE(tiggywombat @ Mar 3 2021, 07:38 PM) I'm not an Illegear customer or endorsing their products but I've seen chinti and others continuously bash Illegear daily for everything, I'm not sure what beef they have but it's best to be neutral on this kind of issue. You must skip tldr isit?We probably don't know the full story and the only way to solve this issue is for Mr gentleman here to send in for warranty claim. Maybe he can also post the entire WhatsApp chat for everyone to see and not just a few snippets of his own selection. If they still don't fix the issue then I recommend you to take action by going consumer tribunal, etc. As they mentioned you only contact them at around 1pm when this thread started at 10am, why do that unless you wanted to create drama at /K? Go read again from 1st page la dei |
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Mar 3 2021, 07:47 PM
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Junior Member
240 posts Joined: Oct 2018 |
QUOTE(chinti @ Mar 3 2021, 08:21 PM) From ur documents it din show they exchange the GPU for u. From azim reply also no GPU has been changed, basically they format and perform their stress test (running Witcher 3 for few days) on it only. I'm not sure what promise has been made by them but if you got any black n white evidence on them promising to change the GPU then now is the best time to bring it out d. And ya, the root of your problems still haven't been eliminated. Seriously not sure if they even have a tech team for such issue or all their procedure is just formatting and hope everything will b fixed ![]() QUOTE(tiggywombat @ Mar 3 2021, 08:38 PM) I'm not an Illegear customer or endorsing their products but I've seen chinti and others continuously bash Illegear daily for everything, I'm not sure what beef they have but it's best to be neutral on this kind of issue. I did told them i will personally come down to KL if the problems occur, MCO We probably don't know the full story and the only way to solve this issue is for Mr gentleman here to send in for warranty claim. Maybe he can also post the entire WhatsApp chat for everyone to see and not just a few snippets of his own selection. If they still don't fix the issue then I recommend you to take action by going consumer tribunal, etc. As they mentioned you only contact them at around 1pm when this thread started at 10am, why do that unless you wanted to create drama at /K? so i have to text them, since its their off days . i will send my laptop in by Firday. btw, aint nobody have time to create drama here facts are there read up. This post has been edited by Gentleman_League: Mar 3 2021, 07:48 PM Matatai liked this post
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Mar 3 2021, 07:49 PM
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Junior Member
81 posts Joined: Feb 2019 |
QUOTE(tiggywombat @ Mar 3 2021, 07:38 PM) I'm not an Illegear customer or endorsing their products but I've seen chinti and others continuously bash Illegear daily for everything, I'm not sure what beef they have but it's best to be neutral on this kind of issue. Hello login first time in 2 months just to post this. Claims not illegear rep but somehow keeps track of what everyone is doing in illegear thread. We probably don't know the full story and the only way to solve this issue is for Mr gentleman here to send in for warranty claim. Maybe he can also post the entire WhatsApp chat for everyone to see and not just a few snippets of his own selection. If they still don't fix the issue then I recommend you to take action by going consumer tribunal, etc. As they mentioned you only contact them at around 1pm when this thread started at 10am, why do that unless you wanted to create drama at /K? Let me just say if ts never open the thread he wouldnt have gotten the cs service attention if he didn't open the thread. |
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Mar 3 2021, 07:50 PM
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Senior Member
1,653 posts Joined: Aug 2008 From: My Fantasy World |
QUOTE(tiggywombat @ Mar 3 2021, 07:38 PM) I'm not an Illegear customer or endorsing their products but I've seen chinti and others continuously bash Illegear daily for everything, I'm not sure what beef they have but it's best to be neutral on this kind of issue. We dun bash for no reasons, all those that bash r customers that experienced the sucky service from illegear before.We probably don't know the full story and the only way to solve this issue is for Mr gentleman here to send in for warranty claim. Maybe he can also post the entire WhatsApp chat for everyone to see and not just a few snippets of his own selection. If they still don't fix the issue then I recommend you to take action by going consumer tribunal, etc. As they mentioned you only contact them at around 1pm when this thread started at 10am, why do that unless you wanted to create drama at /K? If illegear customer service and after sales service was good, there won't be so many unhappy customers complaining until they close down their thread in the notebook section. Or perhaps u could prove us wrong? This post has been edited by chinti: Mar 3 2021, 07:54 PM |
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Mar 3 2021, 08:41 PM
Show posts by this member only | IPv6 | Post
#358
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Junior Member
181 posts Joined: Jul 2019 |
QUOTE(Mixo Mania @ Mar 3 2021, 07:49 PM) Hello login first time in 2 months just to post this. Claims not illegear rep but somehow keeps track of what everyone is doing in illegear thread. I just think we shouldn't jump to conclusions, simply because we don't know the full story. All this time we hear Mr Gentleman's side of the story only... and he claims he already sent in 4-5 times but Azim said only sent in 3 times (1 of those is for Samsung SSD)?Let me just say if ts never open the thread he wouldnt have gotten the cs service attention if he didn't open the thread. That's why I ask Mr Gentleman to upload the full conversation history, from there we will know the full story and can make proper judgement This post has been edited by tiggywombat: Mar 4 2021, 08:36 AM samftrmd liked this post
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Mar 3 2021, 08:44 PM
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Junior Member
685 posts Joined: Jun 2014 From: Earth |
QUOTE(chinti @ Mar 3 2021, 04:34 PM) ^this, dell customer service really geng. Haha their customer service actually mentalif any problems and under warranty they straight send technician to ur house change the parts no questions ask Had a motherboard change in my living room and boom works like brand new again less than a week lol Ps Damn was actually considering one of these illegear laptops recently luckily covid came and didn’t pull the trigger This post has been edited by bigmac999: Mar 3 2021, 08:49 PM |
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Mar 3 2021, 08:46 PM
Show posts by this member only | IPv6 | Post
#360
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Senior Member
1,053 posts Joined: Jan 2008 |
Shutdown & Start computer. All will work perfectly.
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