As observed since early last year. VLAN 600 issues with 3rd party router especially Mikrotik. Me & my friend among the first few facing this problem.

Thanks for the advice.
I appreciate it.

Will try to report to TM.. 3rd party, MikroTik also..

Any extra charges for this since it's 3rd party router?

Pm-ed a few .

some say no more TV
some say no more rebate penalty

As for me & my friend's VLAN600 issue, it's free.

Update on my situation

2nd technician bring in new STB, reset the router and reconfigure, voila everything works
TM solved some backend VLAN 600 issue kot?

he told me "if you change your own IP and stuff I don't wanna come back to help you dy"

Currently new setup HyppTV direct to the new AZ Technology DS244WSGV box, and I managed to forward VLAN 500 back to my Mikrotik



This post has been edited by winter01942: Jan 5 2021, 04:51 PM

No charges, but need to put up with those technicians

Once they see custom router then

Thats normal.. when relocate (installation day), i accidently wrong tagged vlan500 port so it wont connected and when i check log, nothing error appeared..

The technician with TM device suddenly said "oh bang, bukan router TM ke.. sbb tu tak boleh.. kita recommend device TM je bang.. ni kalau tak boleh connect, kami consider success installation bang"

Im busy with checking my setup back and reconfigure vlan500 port tagged and connected.. so krikk krikk ah that time..

Normal aa TM, their device is good la apa la.. once we (customer) change router oh suddenly the problem is always start from us (customer).. why? because change their device to aftermarket device.. always facing like this..

Change the BTU to Huawei from FiberHome also the technician said the same.. not using TM router bla bla.. when i ask to reconfigure my old Huawei back, and evey problem solve.. oh that time, looking at my router, asking brand, asking to watch inside config how

They were trained to do the routine... Most of them have near zero knowledge in networking fundamentals. So, they tend to stick to what had been trained.

When they came to attend my VLAN 600 issue, I just brag a bit, telling them, just listen to me (I'm certified CCNA Instructor, have PhD, blah blah) because I know it can be done.

I suffered similar experience recently? Router in store room, HyppTV STB & AP on living room, from TP-Link SG108E in store room, 1 cable carries VLAN 500 & 600 to living room, where a single TP-Link SG105E split it to AP & STB. It worked flawlessly for years until last month. Unable to make it work again, and un-willing to pull a second cable just for the STB, I gave up & bought Mi Box S to run Unifi TV app.

This post has been edited by taqu: Jan 5 2021, 07:40 PM

yeah probably something similar like mine, baguslah you got extra bandwidth to run Unifi TV app, I not looking forward to cut another 7~8Mbps from my 30Mbps line

Due to that, my monthly total bandwidth exceeded 1 TB for first time

Sorry I don't quite get it .How is the first bill look alike ?
Why does it have prorated for new subscriber ? I though only those who from smyx to unifi will have prorated.

5-1-2021 installed

1st Bill 5-2-2021= Rm100+129 = Rm242+SST or Rm100+129+129 = RM379 +SST ?
If switching from smyx to unifi only for the 30mbps package ? what about 100mbps package for MTU ?
Does register at TMpoint doesn't need upfront ? but not worry since it'll deduct back.

From what i heard there rm69 is for 30mpbs 1st eyar and next year change back to original rm89.
Not sure about 100mbps.That is why I asked there whether this year any new promotion package.
Does it mean if every user we to buy/change to own router like asus or etc will face VLAN 600 issue ?

When you guys had the problem, did you try connecting back TM’s router and was it OK?

Not sure with other brand, but higher chances it won't work with Mikrotik (VLAN600 only). VLAN 500 all good to go.


Crappy TM router work, but not Mikrotik. Even my old DIR-850 hardware v1 work.

Mine is kinda same. BTU is upstairs connected to the main hAP AC2 router. From there vlan50 (my LAN) and vlan600 trunk to my living room’s RB2011UAS which spits out the vlans.

So far, touch wood, it’s still working.

True..Nothing related to TM don't know install. Hahaha.

Yeah.. still have the DIR router from 1st version of Unifi VIP10 and HyppTV working nicely without problem with it..