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 Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO

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SUSnonamer
post Jul 13 2021, 07:14 AM

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since last night youtube autoloading at lower resolution?
mfa682
post Jul 13 2021, 07:37 AM

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QUOTE(JohnLai @ Jun 3 2021, 10:35 PM)
More like TP-Link has lousy IPv6 implementation.
Believe me on this.  dry.gif
*
Mind sharing your experience please? I find most people who are having issues with ipv6 use tp-link router including myself, archer c5400. A lot of headache. Some blame on tm infra poor implementation/stability or whatever people call it, while others ditch tp-link router and switch to Asus and problem solve.
afif92
post Jul 13 2021, 07:43 AM

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QUOTE(nonamer @ Jul 13 2021, 07:14 AM)
since last night youtube autoloading at lower resolution?
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I don't experience youtube slow loading. Even 8k videos can load smoothly.
michaelkkl
post Jul 13 2021, 08:43 AM

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QUOTE(nonamer @ Jul 13 2021, 07:14 AM)
since last night youtube autoloading at lower resolution?
*
No problem here, can stream 4k smoothly.

Do you disabled your IPv6?
If yes, then you should consider to enable IPv6 as many sites work better over IPv6 connection.
PJng
post Jul 13 2021, 10:10 AM

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Does all or selected TM point open?
TM call me back upgrade plan need apply on TM point,
Cannot via call
aniq8676
post Jul 13 2021, 10:49 AM

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QUOTE(PJng @ Jul 13 2021, 10:10 AM)
Does all or selected TM point open?
TM call me back upgrade plan need apply on TM point,
Cannot via call
*
Are you a 30mbps VDSL user who wants to upgrade to a fiber optic plan?
If so, you need to go to the nearest TMpoint for the upgrade (new registration to fiber optics)

This post has been edited by aniq8676: Jul 13 2021, 10:51 AM
PJng
post Jul 13 2021, 10:51 AM

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QUOTE(aniq8676 @ Jul 13 2021, 10:49 AM)
Are you a 30mbps VDSL user who wants to upgrade to a fiber optic plan?
If so, you need to go to the nearest TMpoint for the upgrade process (new registration to fiber optics)
*
Yes, last page i got post, TM SMS me my flat is fibre now
Now is copper 30mbps
aniq8676
post Jul 13 2021, 10:53 AM

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QUOTE(PJng @ Jul 13 2021, 10:51 AM)
Yes, last page i got post, TM SMS me my flat is fibre now
Now is copper 30mbps
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You need to go to a nearby TMpoint for registration from VDSL to fiber optics.
dannychen
post Jul 13 2021, 11:01 AM

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QUOTE(PJng @ Jul 13 2021, 10:10 AM)
Does all or selected TM point open?
TM call me back upgrade plan need apply on TM point,
Cannot via call
*
contract finished? just submit termination at unifi portal and they will call you back for your special upgrade. no need to visit any tmpoint.
aniq8676
post Jul 13 2021, 11:10 AM

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QUOTE(dannychen @ Jul 13 2021, 11:01 AM)
contract finished? just submit termination at unifi portal and they will call you back for your special upgrade. no need to visit any tmpoint.
*
In this case, he needs to go to nearest TMpoint for upgrade process from VDSL to fiber optics. The "Termination" method does not work if he still remains using VDSL.
PJng
post Jul 13 2021, 11:26 AM

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QUOTE(dannychen @ Jul 13 2021, 11:01 AM)
contract finished? just submit termination at unifi portal and they will call you back for your special upgrade. no need to visit any tmpoint.
*
Worry that termination, no port later

QUOTE(aniq8676 @ Jul 13 2021, 11:10 AM)
In this case, he needs to go to nearest TMpoint for upgrade process from VDSL to fiber optics. The "Termination" method does not work if he still remains using VDSL.
*
Now copper i still use steamyx era cable, have been around 5 years
Mean if i apply, TM will come to pull new optic cable?
aniq8676
post Jul 13 2021, 11:35 AM

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QUOTE(PJng @ Jul 13 2021, 11:26 AM)
Now copper i still use steamyx era cable, have been around 5 years
Mean if i apply, TM will come to pull new optic cable?
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YES
sHawTY
post Jul 13 2021, 11:56 AM

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QUOTE(PJng @ Jul 13 2021, 11:26 AM)
Mean if i apply, TM will come to pull new optic cable?
Just apply sajalah, later port habis, you pulak menyesal and have to wait a few more years until they install more ports
TM won't terminate your Streamyx/UniFi Lite until your Fiber is installed
JohnLai
post Jul 13 2021, 02:34 PM

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QUOTE(mfa682 @ Jul 13 2021, 07:37 AM)
Mind sharing your experience please? I find most people who are having issues with ipv6 use tp-link router including myself, archer c5400. A lot of headache. Some blame on tm infra poor implementation/stability or whatever people call it, while others ditch tp-link router and switch to Asus and problem solve.
*
I just flashed my archer A6 to openwrt snapshot after giving up with official firmware. The latest firmware for A6 still exposes IPv6 client to public internet directly.
Installed Luci GUI and manually configure everything. dry.gif

Unfortunately, openwrt for A6 has subpar 5ghz performance. At least everything else seem to work including the ipv6/ipv4 firewall and NAT acceleration (for wired)?

The ancient TM default C1200 required 5 - 10 minutes for the IPv6 connection to "work". At least its ipv6 firewall works.

All TP-link products (a6, c1200 and AX50) are missing proper IPv6 firewall configuration.
ASUS has the option to configure the ipv6 firewall.
mfa682
post Jul 13 2021, 03:43 PM

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QUOTE(JohnLai @ Jul 13 2021, 02:34 PM)
I just flashed my archer A6 to openwrt snapshot after giving up with official firmware. The latest firmware for A6 still exposes IPv6 client to public internet directly.
Installed Luci GUI and manually configure everything. dry.gif

Unfortunately, openwrt for A6 has subpar 5ghz performance. At least everything else seem to work including the ipv6/ipv4 firewall and NAT acceleration (for wired)?

The ancient TM default C1200 required 5 - 10 minutes for the IPv6 connection to "work". At least its ipv6 firewall works.

All TP-link products (a6, c1200 and AX50) are missing proper IPv6 firewall configuration.
ASUS has the option to configure the ipv6 firewall.
*
Knowing tplink for a long time networking instrument big player, this is a shame. In my case ipv6 don't always work, very inconsistent. Getting 5ghz band to broadcast wifi at a full speed of 866mbps is a hit and miss, which is quite frustrating.

aryz
post Jul 13 2021, 04:32 PM

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QUOTE(aniq8676 @ Jul 11 2021, 12:13 PM)
RM 159 - 300mbps + Mesh , No Unifi TV
RM 169 - 300mbps + Mesh + UnifiPlayTV ID only

Do you still want to use/maintain Unifi TV?
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How to get back this offer , live chat with TM just give link for normal package upgrade
aniq8676
post Jul 13 2021, 04:42 PM

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QUOTE(aryz @ Jul 13 2021, 04:32 PM)
How to get back this offer , live chat with TM just give link for normal package upgrade
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Call 100 and select the fourth option regarding products and promotions.
But it seems that this promotion is no longer offered hmm.gif
John42
post Jul 13 2021, 09:32 PM

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Hey guys does anyone know what issue is with the voice line? When I do the troubleshooting from easyfix for the voice line it shows yellow dot. Others are green. My phone not having any problem except for this one issue. Whenever I call Asus customer service when choosing the option it won't respond to it. So is this has something to do with TM side?


user posted image
aniq8676
post Jul 13 2021, 10:27 PM

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QUOTE(John42 @ Jul 13 2021, 09:32 PM)
Hey guys does anyone know what issue is with the voice line? When I do the troubleshooting from easyfix for the voice line it shows yellow dot. Others are green. My phone not having any problem except for this one issue. Whenever I call Asus customer service when choosing the option it won't respond to it. So is this has something to do with TM side?
user posted image
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can you make an outgoing call?
can you receive any incoming call?

If both Yes, then your phone line is not experiencing any problems.
John42
post Jul 13 2021, 11:43 PM

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QUOTE(aniq8676 @ Jul 13 2021, 10:27 PM)
can you make an outgoing call?
can you receive any incoming call?

If both Yes, then your phone line is not experiencing any problems.
*
Yes I can make outgoing and can receive incoming calls. I called the customer service and the person told me that there might be problem from their server side. He open the report and told me that TM will solve from their side

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