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Other ISP Astro Fibre v1, Is it good?

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Chipsmunk
post Jan 10 2024, 11:39 AM

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still wait and study .. which one is better .. Astro or maxis Fibre
pokemon
post Jan 15 2024, 05:05 PM

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QUOTE(erictanyh @ Dec 8 2023, 10:28 PM)
Hi all, recently Astro Fiber offered the 500mbps for RM90 for their existing astro customers......

Just want to know......as at now, Astro Fiber provide stable broadband quality ?? And how is their customer service....? Or what is the latest Astro Fiber issue??

Thanks......
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If there is issues will take many days to fix..

pokemon
post Jan 15 2024, 05:06 PM

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QUOTE(Chipsmunk @ Jan 10 2024, 11:39 AM)
still wait and study .. which one is better .. Astro or maxis Fibre
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Both are equally horrible.
Both are using TM infrastructure.
PRSXFENG
post Jan 15 2024, 05:24 PM

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QUOTE(pokemon @ Jan 15 2024, 05:06 PM)
Both are equally horrible.
Both are using TM infrastructure.
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In some rare instances, Maxis may be using their own Infrastructure

But it's quite rare

But usually that infra gets exclusive deals that are far far far cheaper than even time
hazairi
post Feb 16 2024, 04:06 PM

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guys,
Astro Fibre got promotion, RM89 for 500mbps for 2 years. I'm currently with unifi 800mbps with basic free channels (which i rarely watch) RM189. They say, migrating to Astro Fibre is simple as they will use the current TM infra. no need new wiring, just re-configure the details.
Do you guys think is it worth it?
westlife
post Feb 18 2024, 02:46 AM

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QUOTE(hazairi @ Feb 16 2024, 04:06 PM)
guys,
Astro Fibre got promotion, RM89 for 500mbps for 2 years. I'm currently with unifi 800mbps with basic free channels (which i rarely watch) RM189. They say, migrating to Astro Fibre is simple as they will use the current TM infra. no need new wiring, just re-configure the details.
Do you guys think is it worth it?
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very good deal what.. no brainer. any catch? need to sign up astro tv or?
hazairi
post Feb 19 2024, 12:35 PM

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QUOTE(westlife @ Feb 18 2024, 02:46 AM)
very good deal what.. no brainer. any catch? need to sign up astro tv or?
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The offer is only for existing Astro customers which I am.
joshhd
post Feb 19 2024, 02:07 PM

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QUOTE(westlife @ Feb 18 2024, 02:46 AM)
very good deal what.. no brainer. any catch? need to sign up astro tv or?
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This offer eligible to those who have Astro TV subscription. Those without it, are not eligible.
Epic_winner091
post Feb 19 2024, 03:13 PM

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Astro Broadband has been out for a while but I haven't seen any posts about reliability, their routing etc.

Curious to know because my relatives might want to take advantage of the RM99 500 Mbps deal for existing customers.
joshhd
post Feb 19 2024, 03:52 PM

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QUOTE(Epic_winner091 @ Feb 19 2024, 03:13 PM)
Astro Broadband has been out for a while but I haven't seen any posts about reliability, their routing etc.

Curious to know because my relatives might want to take advantage of the RM99 500 Mbps deal for existing customers.
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I agree. Then you can be the first one to subscribe that and give a detailed review about its reliability and routing here. Because I also want to know.

This post has been edited by joshhd: Feb 19 2024, 03:53 PM
hmwong
post Feb 23 2024, 11:08 PM

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Astro broadband service does not come with fixed line number, unlike Unifi.
pokemon
post Feb 24 2024, 12:48 AM

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QUOTE(hmwong @ Feb 23 2024, 11:08 PM)
Astro broadband service does not come with fixed line number, unlike Unifi.
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Very bad review from assthrow facebook.
Subscribe at your own risk.

https://www.facebook.com/Astro/posts/pfbid0...B7vyAzZEuTMnztl

https://www.facebook.com/Astro/posts/pfbid0...hxAqDH3ur3L2ASl

This post has been edited by pokemon: Feb 24 2024, 12:51 AM
joshhd
post Feb 24 2024, 09:32 AM

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QUOTE(pokemon @ Feb 24 2024, 12:48 AM)
The comments of bad experiences are likely unique to that customer only, and that kind of issues could happen even on other ISP. So that does not reflect entire Astro Fibre service as a whole.
Epic_winner091
post Feb 24 2024, 10:08 AM

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QUOTE(hmwong @ Feb 23 2024, 11:08 PM)
Astro broadband service does not come with fixed line number, unlike Unifi.
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Not having a landline is not exactly a big deal nowadays.
pokemon
post Feb 24 2024, 10:58 AM

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QUOTE(joshhd @ Feb 24 2024, 09:32 AM)
The comments of bad experiences are likely unique to that customer only, and that kind of issues could happen even on other ISP. So that does not reflect entire Astro Fibre service as a whole.
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I have been using unifi for more than 15 years and don't face any major downtime and if there is any issue when I lodged a case with tm, they will call me the next day and get it fixed immediately with visitation.
For assthrow fiber, we don't even hear the same service level render on par with unifi.
pokemon
post Feb 24 2024, 11:22 PM

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user posted image

Screenshot taken from assthrow social media.
Subscribe at your own risk for need to wait 7 days to resolve your downtime.
pokemon
post Feb 25 2024, 11:20 AM

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Unsatisfied customer for the support.
LaiN87
post Feb 25 2024, 02:13 PM

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Why do people want a contract with Astro?
2 companies I avoid like a plague. Astro and Yes.

Astro is so hard to cancel even when your contract is already over.
From past experience.

Best is take something without contract like 5G broadband. No fuss and they don’t have power over you.
joshhd
post Feb 25 2024, 09:13 PM

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QUOTE(LaiN87 @ Feb 25 2024, 02:13 PM)
Why do people want a contract with Astro?
2 companies I avoid like a plague. Astro and Yes.

Astro is so hard to cancel even when your contract is already over.
From past experience.

Best is take something without contract like 5G broadband. No fuss and they don’t have power over you.
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Astro Fibre implement 24 months contract to its customers, is because TM imposes 24 contract to Astro, just like any other ISP that rides under TM HSBB Infra. So basically Astro is reciprocate what TM do to them.

Also, companies make it harder to terminate, is obviously because they don't want to lose customers easily.
pokemon
post Feb 26 2024, 01:45 AM

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QUOTE(joshhd @ Feb 25 2024, 09:13 PM)
Astro Fibre implement 24 months contract to its customers, is because TM imposes 24 contract to Astro, just like any other ISP that rides under TM HSBB Infra. So basically Astro is reciprocate what TM do to them.

Also, companies make it harder to terminate, is obviously because they don't want to lose customers easily.
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Where is the source TM imposes 24 contract to Assthrow?
Are you saying TM imposes contract for every customer subscribing to Assthrow fiber?

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