New firmware.....
V8-R851T02-LF1V625.018435

V625 OTA

http://tcl-obc.s3.ap-southeast-1.amazonaws...26/04032021.zip
http://na-update.cedock.com/apps/resource2...V625.018435.zip
http://eu-update.cedock.com/apps/resource2...V625.018435.zip

V625 IMG

http://tcl-obc.s3.ap-southeast-1.amazonaws...P_V625_ASPV.zip


build.date= Feb 24 2021

This post has been edited by stasio: Apr 6 2021, 07:13 PM

i tried to update the firmware, but it prompted me file validation failed
is this compatible with C715 model (AU/NZ model)

Yes, is compatible (V8-R851T02-LF1Vxxx). Only Japan and Iran is different.
Check file CRC or change USB drive (port).
OTA Zip file CRC 4DB02164.

This post has been edited by stasio: Mar 5 2021, 05:22 AM

thank man.. Do i need to unzip and put .img file in USB drive or just remains it as .zip format?

Update existing firmware is by OTA zip file....."Local update".... (V8-R851T02-LF1V625.018435.zip)
https://tclnordic.zendesk.com/hc/en-us/arti...CL-Android-TV-9

IMG file (Update.img) is for recovery...will erase you everything and flashing is different (power button).

This post has been edited by stasio: Mar 5 2021, 05:49 AM

can get tcl tv at sen heng all those electronic shop?

Please check Senheng website for availability.

I think online shop has better deal than in store.

I bought a TCL C716 Qled 55 about two week ago from Shopee (Pahang Seller).

I have noticed that the top of the TV screen is slightly curve when view from the top of the TV (look like a curved TV from few year back) but I am wondering if this is the design of the TV (to lessen the viewing angle issue) or it is manufacturing defect? In fact, The top center of the TV screen is slightly dented inward when view from the side (very close to the TV).

Wonder you can provide screen shot from the top of your TV for me to compare?


Attached thumbnail(s)

Use some kind of leash, tin rope,thicker sewing thread and
tense from side to side bottom.middle and top.
So you will see gap or not.
Any deformation in picture quality,because this?

Does look bent because the bottom part appeared straight in the photo...

Thanks for the reply. I have used measuring tape to check whether there is a gap and found it fact there is a gap at top center. But I don’t really see any picture distortion at top center.

If your TCL Qled has no such issue, then it might be a manufacturing defect. Not sure this issue will later develop into picture distortion down the road.

Appreciate someone else can confirm theirs’ TCL Qled having the same issue.

That's an obvious dent. Mine are flat across. Is the screen also become uneven?

Yes. Top center dented inward.

Better request for exchange,

Probably next week call TCL Service.

+6012-970 8123

WhatsApp your issue to this number. They will reply faster than calling or even email.

I managed to get my screen replacement due some issue.

Any with spectrographs or calibration tools managed to measure the 10% window peak brightness, contrast ratio and color gamut coverage and accuracy of this TV?

New owner of C716 reporting in 😀
My previous tv is a 40" FHD dumb tv, so this is mind blowing exp for me.

Just want to ask sifus here.. i tried to play 4k clips from youtube (i searched '4k 60fps') Why sometimes it plays smoothly then it judders? Does it related to my internet? (Using maxis 30MBps fibre).

For warranty do i need to post back the warranty card? Coz i bought it from shopee (the seller from Pahang)

I gues that you are on V3xx firmware ,which behave for 4k60 video in YouTube as you described.
To eliminate this, need to update to V606 and above. Check your "Network update" first.
If nothing, you will need update firmware manually by "Local update".
Just keep warranty card with you, for safety reason.

Edit:
Btw,
V606 should pop up ,as TCL already placed V620 on network (depend of country).

This post has been edited by stasio: Mar 7 2021, 01:13 PM

Warranty card has two sections where owner keep one section and the other section is to be sent to TCL Malaysia within 7 days else warranty will be voided (clearly stated in warranty card).