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Unifi Official TM UniFi High Speed Broadband Thread V38, READ 1ST PAGE FOR TURBO SPEED INFO!

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AVFAN
post May 18 2020, 06:24 PM

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QUOTE(silrave @ May 18 2020, 03:28 PM)
just went to taman desa TM Point
the staff friendly and I explain to him
he understand my situation is way more better than the TM email replied
he help me create 1 more case and check with billing manager
and  he said this is not my issue
by right my bill no increase

*
that is good news.

follow up closely, push n push.

i do not know the details but i suspect ALL subscribers who got 800 turbo in late 2017 should have "perpetual" discount by their own promotion principle.

but somehow the records were not made properly, not in order... probably messed up by the sales staff.

then, the billing staff were told to give themselves benefit of doubt - "charge them if u think chargeable".

my own case, i never had proof it was perpetual but i remember i asked during a recorded telecon, reply was "yes, will remain after 24 months".

all biz now hungry for cash... do put up a good fight against the wolves.

if not, b sure u will get eaten alive.
steamaccseller16
post May 18 2020, 09:09 PM

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user posted image

Anyone get this?
JasonTheGreat
post May 18 2020, 09:12 PM

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QUOTE(steamaccseller16 @ May 18 2020, 09:09 PM)
user posted image

Anyone get this?
*
I’m still on the contract. I’m sure they don’t allow to change to this
xCryptik
post May 18 2020, 09:23 PM

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QUOTE(steamaccseller16 @ May 18 2020, 10:09 PM)
user posted image

Anyone get this?
*
Current 300Mbps is RM139. That from RM149..Must have something add ons..
christina1
post May 18 2020, 09:25 PM

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QUOTE(xCryptik @ May 18 2020, 09:23 PM)
Current 300Mbps is RM139. That from RM149..Must have something add ons..
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Current is RM 199 for 300 Mbps

https://unifi.com.my/personal/home/fibre-broadband
christina1
post May 18 2020, 09:25 PM

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QUOTE(steamaccseller16 @ May 18 2020, 09:09 PM)
user posted image

Anyone get this?
*
RM 79 for 100Mbps is worth it....
Jeffreynsx
post May 18 2020, 09:28 PM

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QUOTE(steamaccseller16 @ May 18 2020, 09:09 PM)
user posted image

Anyone get this?
*
May I know where can find this link for this promotion? Can upgrade to higher speed with decent price.
xCryptik
post May 18 2020, 10:01 PM

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QUOTE(christina1 @ May 18 2020, 10:25 PM)
Oops. I meant those under old promo RM139 300Mbps.
JohnLai
post May 18 2020, 10:03 PM

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QUOTE(steamaccseller16 @ May 18 2020, 09:09 PM)
user posted image

Anyone get this?
*
Got a feeling these packages come with data quota attached.

Last year, there was murmur in TM on introducing data quota on new fiber package.
steamaccseller16
post May 18 2020, 11:02 PM

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QUOTE(Jeffreynsx @ May 18 2020, 09:28 PM)
May I know where can find this link for this promotion? Can upgrade to higher speed with decent price.
*
Only for selected customers received from email
JohnLai
post May 18 2020, 11:39 PM

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QUOTE(steamaccseller16 @ May 18 2020, 11:02 PM)
Only for selected customers received from email
*
From the ads, these packages are targeting customers who already switched to other ISP.
It displays " COME BACK AND TAKE ADVANTAGE..."

Guess it maybe effective to lure Maxis customer, but not TIME customer.

But, as usual, existing TM subscribers are ignored and treated as cash cow just like always. laugh.gif
Hitman190
post May 18 2020, 11:45 PM

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Is Twitch lagging for anybody else? bangwall.gif
heLL_bOy
post May 18 2020, 11:49 PM

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QUOTE(Hitman190 @ May 18 2020, 11:45 PM)
Is Twitch lagging for anybody else?  bangwall.gif
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working fine... no buffering
SUSpakji
post May 19 2020, 01:12 AM

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QUOTE(steamaccseller16 @ May 18 2020, 09:09 PM)
user posted image

Anyone get this?
*
nice package daam cheap i still use 100MBPS RM129 but i hope tm launch 800MBPS good price like maybe i guess RM179 or RM189 OR RM199 for 800MBPS i will 100% Upgrade
i will keep 100mbps but i wont upgrade 300MBPS for RM149 we don't need i prefer direct 800MBPS offering

TM Please Launch 800MBPS
go626201
post May 19 2020, 01:16 AM

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QUOTE(pakji @ May 19 2020, 01:12 AM)
nice package daam cheap i still use 100MBPS RM129 but i hope tm launch 800MBPS good price like maybe i guess RM179 or RM189 OR RM199 for 800MBPS i will 100% Upgrade
i will keep 100mbps but i wont upgrade 300MBPS for RM149 we don't need i prefer direct 800MBPS offering

TM Please Launch 800MBPS
*
For now i dont think new 800mbps will cost less than 250,because u see the 300mbps already rm199,even discount i think new subscribe for 800mbps will around rm259-rm289.
silrave
post May 19 2020, 01:19 AM

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QUOTE(AVFAN @ May 18 2020, 06:24 PM)
that is good news.

follow up closely, push n push.

i do not know the details but i suspect ALL subscribers who got 800 turbo in late 2017 should have "perpetual" discount by their own promotion principle.

but somehow the records were not made properly, not in order... probably messed up by the sales staff.

then, the billing staff were told to give themselves benefit of doubt - "charge them if u think chargeable".

my own case, i never had proof it was perpetual but i remember i asked during a recorded telecon, reply was "yes, will remain after 24 months".

all biz now hungry for cash... do put up a good fight against the wolves.

if not, b sure u will get eaten alive.
*
ya
when i tell him my issue
important is he tell me
this not your problem
is billing department
cause they see u are 800mbps then they charge u 800mbps price
i like WTF
means i am not the first one.
But he explain in detail and help me.
hope he really can help me readjust the bill
SUSpakji
post May 19 2020, 01:55 AM

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QUOTE(go626201 @ May 19 2020, 01:16 AM)
For now i dont think new 800mbps will cost less than 250,because u see the 300mbps already rm199,even discount i think new subscribe for 800mbps will around rm259-rm289.
*
300mbps already RM199 old price why 300mbps RM149 see screenshot someone post
that is 300mbps RM149 new price
user posted image
lowck
post May 19 2020, 05:04 AM

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QUOTE(cba5566 @ May 18 2020, 05:58 PM)
50M plan , upload 10M or 20M ?

My 30M plan upload 10M always not enough ...

imagine u need to upload 3 torrent files at the same ....  sweat.gif
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20only so sad
cba5566
post May 19 2020, 05:41 AM

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QUOTE(lowck @ May 19 2020, 05:04 AM)
20only so sad
*
upload 20M not so bad ...

Upload 10M on 30M plan is bad. sad.gif
LostAndFound
post May 19 2020, 07:12 AM

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QUOTE(JohnLai @ May 18 2020, 11:39 PM)
From the ads, these packages are targeting customers who already switched to other ISP.
It displays " COME BACK AND TAKE ADVANTAGE..."

Guess it maybe effective to lure Maxis customer, but not TIME customer.

But, as usual, existing TM subscribers are ignored and treated as cash cow just like always. laugh.gif
*
Those who paid attention along the way still have good deal. Many of us took up the RM139 promo 2 years ago which is now at 300MBps, and been extended from 24-month promo to unlimited due to YEP.

This is not even taking into account those who lucky enough/smart enough/complain enough to get better deals like the RM129 for 800MBps, RM149 for 500MBps etc. All long-term customers.

Those who happily pay every month must be don't feel the pain anyway =)

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