QUOTE(pksvince @ Feb 10 2020, 04:46 PM)
If is shortcircuit, can it be repaired? as I noticed that F plug was not in good shape. I have replace the F plug with new one.
Just my thought, is it possible being block by MYTV as all of them been added JCSAT4B TP?
Yes, the decoder is free from the B40 group. I will take a photo of the serial no try and call the customer service as that area have no cellphone coverage, hope the verification IC is not necessary as the unit have been mixed up. Thanks for the tips.
Sorry I didnt take any picture, is E17.
I got a somewhat "reliable info" from a Facebook post.
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Assalamualaikum & selamat pagi kepada semua rakan-rakan *******!
Sekadar perkongsian! Apa beza dekoder MYTV COMBO di sebelah kiri dan kanan di bawah. Sekali tengok tak ada bezanya, sebab tak ada bezanya, ramai di sini mendapat INFO YANG SALAH BILA NAK ACTIVATE! kerana berkongsi maklumat TAK TEPAT dari sesetengah rakan di sini.
1) Box di sebelah kiri adalah DECODER MYTV COMBO T2/S2 yang diberi kepada PENERIMA BSH/B40 yang terpilih saja sementara box di sebelah kanan adalah DECODER COMBO T2/S2 yang diberi kepada PENERIMA KAWASAN LIPUTAN T2 SAJA (S2 TAK DIACTIVATE).
Cara-cara activate!
i) Bila siap pasang; INSTALLER BERDAFTAR akan guna APLIKASI MYTV di smartphone masing-masing untuk activate atau call CALL CENTER MYTV 038313**** dengan memberi maklumat - IC LEADER, IC CUSTOMER dan STB SERIAL NUMBER. Box akan diactivate dan keluar gambar serta-merta dan paling lambat 30 saat (berdasarkan pengalaman).
ii) Bila siap pasang; pegawai di CALL CENTER MYTV akan REFRESH DECODER berdasarkan maklumat IC CUSTOMER dan STB SERIAL NUMBER yang diberikan oleh INSTALLER BERDAFTAR dan gambar di TV akan keluar serta-merta.
iii) Bila siap pasang; INSTALLER TAK BERDAFTAR/CUSTOMER akan call MYTV HELPLINE 130080MYTV, 1300806988 untuk active, biasanya CUSTOMER SERVICE MYTV akan bagi masa 4 jam ke atas untuk active. Semua box ini telah diactive ketika masih di dalam kotak ketika proses PENGEDARAN & DROPBOX oleh 4 SYARIKAT MASTER INSTALLER, NIKOFLORA/GANIART/TRIDIMAS/DIHNAR.
iv) Bila siap pasang; INSTALLER TAK BERDAFTAR, mengarahkan CUSTOMER meninggalkan DECODER 4 jam ke atas untuk activate dan keluar gambar. Ada sesetengah kes ada yang keluar gambar setelah STANDBY MODE E-017 sesekian lama dan ada sesetengah kes, DECODER TAK ACTIVE DAN TAK KELUAR GAMBAR LANGSUNG setelah berhari-hari menunggu. BOX/DECODER yang TAK AKTIVE S2/SATELLITE INI adalah BOX T2 di sebelah kanan ini yang DIKHUSUSKAN UNTUK PENERIMA DALAM KAWASAN LIPUTAN T2/ANTENNA SAJA dimana S2 TIDAK DIACTIVATE. IN CASE nak AVTIVATE jugak, penerima T2 berpindah ke KAWASAN LIPUTAN S2/Satellite saja, PENERIMA T2 PERLU MENGHUBUNGI MYTV TERLEBIH DAHULU.
v) Harap info ini membantu rakan-rakan ******* semua. Wasalam.

Original post is in Malay language. Here's the translated and amended version:
Legend:
DTT / T2 = digital terrestrial television (using UHF antenna to receive digital TV channels)
DTH / S2 / MYTV DTH = direct-to-home (watching MYTV channels using a satellite dish instead of using UHF TV antenna).
MYTV DTH not activated = The MYTV DTH account tied to the MYTV combo box are not activated, therefore unable to watch MYTV channels via satellite, hence connecting to a UHF antenna is the only option.STB = set-top-box, or simply "box" in short, refers to the equipment or receiver used to access to DTT or DTH TV channels from MYTV, or mistakenly known as "decoder" by many people.
Take a closer look at the difference between the MYTV Combo box shown on the left and right of this picture.
The MYTV Combo T2/S2 box shown on the left are the ones received by selected BSH/B40 eligible recipients only, while the one on the right is recipients who reside within DTT coverage area only, where its MYTV DTH account is not activated.
You'll see almost no difference because indeed there is no difference. -.-
How to activate after the installation:
i) AUTHORISED INSTALLERS will use MYTV app on their respective smartphones to activate it or call MYTV CALL CENTRE MYTV at 038313**** and provide the following information - LEADER IC, CUSTOMER IC and STB SERIAL NUMBER. It will be activated instantly and you'll be able to watch MYTV DTH channels instantly upon successful activation (latest by 30 seconds, based on post's author's experience).
ii) The agent at MYTV CALL CENTRE shall REFRESH the BOX according to CUSTOMER IC and STB SERIAL NUMBER provided by AUTHORISED INSTALLER, hence you shall be able to watch MYTV DTH channels instantly.
iii) UN-AUTHORISED/UNREGISTERED INSTALLERS or CUSTOMER shall call MYTV HELPLINE 130080MYTV, 1300806988 to activate, usually the MYTV CUSTOMER SERVICE would take 4 hours or more to activate it. All these boxes have been pre-activated during the DISTRIBUTION & DROPBOX process by 4 MASTER INSTALLER COMPANIES, NIKOFLORA/GANIART/TRIDIMAS/DIHNAR.
iv) UN-AUTHORISED/UNREGISTERED INSTALLERS, shall advise CUSTOMER to leave the BOX powered on for 4 hours and above to be successfully activated.
There are cases where:
- the account activates itself after being in STANDBY MODE showing E-017 message for a long time
- the account won't even activate itself even days to weeks of waiting
When MYTV DTH is not activated on a MYTV Combo box as shown on the right (refer pic), you could assume that the particular BOX is meant for recipients resides within DTT coverage only, hence the MYTV DTH account is not being activated.
Officially: Shall the recipient that resides within DTT coverage insists on activating the MYTV DTH account, it'd only be possible if recipient would move out to areas that is not within DTT coverage, and MUST CONTACT MYTV to inform them in advance to proceed with the activation.
Unofficially: Some authorised installers might be able to help you to activate the MYTV DTH account, regardless if you reside within DTT coverage or not.
Hope this info helps you all.
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The author also added further that, MYTV combo box can be used to receive TV channels from any foreign satellites (including those Thailand/Indonesia free-to-air channels). However according to the S.O.P, MYTV box are meant for receiving MYTV channels only.
In the case where all MYTV boxes are undergoing software OTA upgrade, especially the ones that left on standby mode, only the transponder (11490MHz, Vertical polarisation, symbol rate 45000) or only digital TV channels from MYTV will remains after the upgrade is completed, while other non-MYTV channels will be removed automatically.
It is possible that if they found out that the user are receiving satellite TV channels from other satellite, the warranty may void, and you shall bear the responsibility in the case where your MYTV combo box went faulty. So do proceed with caution.
Also, similar like Njoi, if the MYTV combo box are not powered on for a long time, the MYTV DTH account would get deactivated, hence you'll need to contact MYTV to reactivate the DTH account to continue watching via satellite. DTT viewers are not affected.
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In my opinion, if you want to receive/watch non-MYTV channels especially from other satellites, I would advise you to use other universal satellite TV receivers instead of using MYTV combo box just for the sake of convenience. Yes I know it is possible, but then, those universal satellite TV receivers out there could perform better and have more features than MYTV combo box. But, it's your decision anyway. Do it at your own risk. Otherwise, be an innocent MYTV box user and watch Malaysian digital TV channels.
This post has been edited by joshhd: Feb 12 2020, 02:21 AM