hmm....

I send a ticket to them (using their website), complete with detail description of my probs. The auto responder website, advice me, that their tech will contact me within 5 working days....but, why till now (12++) working days, I still heard nothing about it eh?

Actually my probs more or less like others. The download speed approximately 500 kbps now. Compare to 950+ kbps when I first subscribe.

Izzi should build up more antenna. 1 antenna (according to iBurst whitepaper) could only support 24 x 1 Mb downstream. What happen if my place (Kelana Jaya) suddenly has 150 users, which 100 of them connected (and use full bandwith possible, downloading, torrenting..what else)....defenitely, by best effort, I can only get half of the promise speed.

Latency nowadays seem getting worse, compare to 3 weeks ago. Now,by using ping -t google.com, i get quite a number and consistant time out. Which rarely happen last 3 weeks.

Haizz...more ppl subscribe, the worst our connection will be...help.

(signal strength always 100%.)

more and more game I CANT login now....wtf

expertester,i have saw ur message in our support webmail,we are working to improve the services.Even i'm using the streamyx,cos quite expensive for me to paid upfront for 1 year.

yay, luckily i able to get feedback from izzi staff     

<my real life profile has been known....  >

yay, luckily i able to get feedback from izzi staff     

<my real life profile has been known....  >

Nvmlar,need more feedback to improve the service,hehehe.

I also dun know why there are no coverage yet for sri petaling.Later hope the base station is up around there.

Where do u send them? the complain form.
Wanna send one, I'm really really frus by having less than 50% speed they gave. 
I call lot's of time and what they can tell me is to wait for a month to let them diagnose the problem on their base tower. 
Do you have any idea there's a new base tower nearby carrefour? If I'm not mistaken it's gonna be at endah villa or endah regal. Maybe you can inform people here that any one of your new base tower came online. Appreciate it. 

at their website..ticket to complain.

Luckily i get feedback from izzi staff is refering to edwinlim post here...not physical phone contact what so ever. They never contact me or email me even, I give them every single piece of information to do so.

50% of the speed...hmm..complain so they will know more and more customer start to feel not content. Hopefully, this will make they install new antenna to support more user. I a bit affraid izzi will become another tmnut screamyx....overloaded customer with limited pipeline.

I still able to bear with "capped" bandwith...as long as the line perferctly stable, no dc, low latency....no timeout. But thing getting worst now.. 

Edwinlim...please help us. 

Where do u send them? the complain form.
Wanna send one, I'm really really frus by having less than 50% speed they gave. 
I call lot's of time and what they can tell me is to wait for a month to let them diagnose the problem on their base tower. 
Do you have any idea there's a new base tower nearby carrefour? If I'm not mistaken it's gonna be at endah villa or endah regal. Maybe you can inform people here that any one of your new base tower came online. Appreciate it. 

at their website..ticket to complain.

Luckily i get feedback from izzi staff is refering to edwinlim post here...not physical phone contact what so ever. They never contact me or email me even, I give them every single piece of information to do so.

50% of the speed...hmm..complain so they will know more and more customer start to feel not content. Hopefully, this will make they install new antenna to support more user. I a bit affraid izzi will become another tmnut screamyx....overloaded customer with limited pipeline.

I still able to bear with "capped" bandwith...as long as the line perferctly stable, no dc, low latency....no timeout. But thing getting worst now.. 

Edwinlim...please help us. 

They even assign to send one team of technical support to check my house, and they will call me after 2 days later, now it's like the 12th days, not even a ring on my phone. 

Since iZZi havin limited base tower and starting to have more crowded user using on one base tower, I guess I'll just have to wait until they finish my area's base tower, because what I know is now I currently connected to The Mine's base tower.
IF since they finish their new base tower, and I'm still havin slow, spike, dc, timeout...       
You know.   

How do you send ticket to iZZi? I can't find any in iZZi website also. 

izzi is down! my comp reports error: the server could not respond. I can tolerate the slow speed but if dc for an hour who can? I live in TTDI. About two weeks earlier when i got izzi speed is like 900kbps and i said whoa.. now. hurm.. have dc thrice i want to contact and complaint but didnt have the number. want to visit internet but cant. i take the number and will complain..