QUOTE(gbsters @ Nov 4 2007, 11:29 PM)
hi all, im newbie here...
iv bn using izzi (izzi you) for 3 weeks now in damansara perdana, my signal strength is 100%, a mac user (osx leopard) and this is my problem..
I keep getting disconnected TOO BLOODY OFTEN NOW, like every half an hour, this message keep appears "could not find pppoe server", its so ridiculous, iv done everything i could think of like un-instal and instal (like more than 10 times..), change password, reset password, called the customer service every like an hour and those ppl know nuts about mac internet connections...and im sure i followed step by step as how instructed in the manual..
so PLEASE..PLEASE all the sifu here that can help me..im really close to throw the device in the longkang behind my house..
and thank u so much in advance...
Please launch a report with them. Let them know your problem and see what they will answer. I have done 1 and the customer service told me that there will be a new base station up by end of this month. When i asked them where will the base station be, they said we are only customer service, we don't know about this =.=|| Though i was not satisfied with their answer, i plan to give them a chance until end of this month. Recently my speed is around 400-800 depends on time as well. At night, it might drop to 100-200. My signal strength is 100%.
What i will say is, keep on calling their support and complain about this, hopefully they will do sth when they found out that the problem is quite serious and urgent.

FYI, the download speed is still quite ok, at least for me. I have started to download 2 movies before i went to sleep and when i woke up this morning, the 2 movies are ready to watch.

Overall i am quite satisfied, we will see how long will I satisfied with their service.

P/s: Anyone can give me the page to set latency? I am using Vista and not sure where should i find them. Thanks.
This post has been edited by Lovely_Gal: Nov 7 2007, 01:48 PM