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 New broadband service, iBurst by iZZinet Sdn Bhd

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sairay
post Oct 24 2007, 11:29 PM

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Hmmm....its sad to know they are izzi sales guys here who are unscrupulous.. However, take my word for it sales guy are always salesman and they don't know much about technical issue.

What old data its just 2weeks. Am trying to share my experience here and some young punk trying to be rude. Youngster nowadays are really $^%$^&$^&^

FYI, I don't might paying premium for good service but I am only getting 10% of the promised bandwidth. You think its ok ?

Btw, I have antenna provided by izzi and I am staying in SS4, KJ. I intend to lodge complaint to MCMC soon but filing and accumulating all evidence first. Here's the latest result for Mr.Izzi to see for himself.

And another think, for those of you who are getting good bandwidth then I am happy for you. But in my case do you think its ok paying RM98 for <150kbps and getting cut off or unable to sent email at all ??

Common sense. Everybody has it, use it wisely.
expertester
post Oct 24 2007, 11:42 PM

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Sairay...I definitely agree with you. Almost all Izzi sales person I met before most likely a fresh train salesperson for this product. No need to bombard them with technical question as they will either give you rubish or simply said not sure (i prefer this one rather than hawsiaw me). Thats why i ask them to send a guy to test the system in my bunker room.

Always bear in mind, Izzi is wireless. There is always blindspot, interference and the list goes on and on. Dont push your luck...test it, get the data and decide to purchase or not. RM1300 is not small amount of money by the way.

For your case Sairay, if I stand on your shoes, defenitely I will smash the modem on that salesman forehead..no doubt biggrin.gif
milaneu
post Oct 25 2007, 12:13 AM

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Can anyone from setapak give a feedback about the services here?
I am living in Plaza Prima Setapak at Genting Kelang and it seems that altho it has strong signal strength (70% to 98%, with antenna), the download speed sucks big time...most of the time, it was under 100 kbps...

What is the problem then? Not enuf terminals here?
Anodize
post Oct 25 2007, 12:16 AM

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QUOTE(sairay @ Oct 24 2007, 11:29 PM)
Hmmm....its sad to know they are izzi sales guys here who are unscrupulous.. However, take my word for it sales guy are always salesman and they don't know much about technical issue.

What old data its just 2weeks. Am trying to share my experience here and some young punk trying to be rude. Youngster nowadays are really $^%$^&$^&^

FYI, I don't might paying premium for good service but I am only getting 10% of the promised bandwidth. You think its ok ?

Btw, I have antenna provided by izzi and I am staying in SS4, KJ. I intend to lodge complaint to MCMC soon but filing and accumulating all evidence first. Here's the latest result for Mr.Izzi to see for himself.

And another think, for those of you who are getting good bandwidth then I am happy for you. But in my case do you think its ok paying RM98 for <150kbps and getting cut off or unable to sent email at all ??

Common sense. Everybody has it, use it wisely.
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Ahh... at least now you are clear about your problem... If i were you, complaint would be made... but i will try every single possibility that i can find to boost back my connection... I am not too sure about your problem but if i were the sales person(professional), i will try to figure it out... That would be more beneficial to me rather than just sell the service to you and then ignore you (Un-professional).

Have you tried to change the MTU settings?
kajika81
post Oct 25 2007, 01:33 AM

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seems like some1 may get good connection, some might worse. unfortunately, i m not satisfy with it even signal strength is 100%, the base station near my house, within 1 km. but the speed still suck, especially during night.

night: 300-400kbps doh.gif
afternoon&morning: 500-600kbps shakehead.gif

tested on testmy.net = never exceed 300kbps cry.gif

complaint= 3 times

their excuse=
last 2 week-1st time: base station got problem ( who knows) sad.gif
last week-2nd time: maintenance at my area ( really ?) doh.gif
today-3rd time: we will look into it mad.gif




i think that's due to more users in my area, the base station cant 'digest'!!! vmad.gif


i will consider to terminate it next month if no improvement.

p/s: they always ask u to test on their own speedtest, the speed is 700-800kbps. they said it's good no problem.huh? i told them but when i tested on speedtest.net, testmy.net, jaring speedtest, streamy speedtest, all never exceed 600kbps.u know what they said? They said" other server got problem, not izzi got problem!" huh????? kam dou dek ah? sweat.gif

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Anodize
post Oct 25 2007, 02:42 AM

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thats why lo... subscribe only when its workable for you... i mean test it first before purchasing it ma....
lamdogkc
post Oct 25 2007, 08:39 AM

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this is my antenna

this is just a prototype, going to enhance to by building another parabolic type. the rec'ver point (N connector) is not perfect so going to correct it in my next project, but in the mean time it's fully functionable and signal is constantly 80-98% during connection even when it's rainning.


QUOTE(kevyon6 @ Oct 22 2007, 07:48 PM)
ur own antenna? cool, can show a pic? how u make it?
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This post has been edited by lamdogkc: Oct 25 2007, 08:46 AM


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kevyon6
post Oct 25 2007, 09:03 AM

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QUOTE(lamdogkc @ Oct 25 2007, 08:39 AM)
this is my antenna

this is just a prototype, going to enhance to by building another parabolic type. the rec'ver point (N connector) is not perfect so going to correct it in my next project, but in the mean time it's fully functionable and signal is constantly 80-98% during connection even when it's rainning.
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u must be using the Pringles eh notworthy.gif
expertester
post Oct 25 2007, 09:32 AM

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wow...did you really calculate the lambda when construct this antena?

Clap smile.gif
lamdogkc
post Oct 25 2007, 09:46 AM

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not pringles
cos pringles diameter & lenght is not the right type
it's more for 2.4Ghz not 1.79Ghz


QUOTE(kevyon6 @ Oct 25 2007, 09:03 AM)
u must be using the Pringles eh notworthy.gif
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misaki
post Oct 25 2007, 10:04 AM

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QUOTE(expertester @ Oct 24 2007, 10:55 PM)

I choose Izzi USB. Deal with one salesperson (very nice and professional), he offer to come to my house, setup the demo unit to my pc and test as much as I want (well, he still in my house la)...i really satisfied with the product. REALLY satisfy.
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hi expertester, do u keep your salesperson name or contact? hehe well if he is that nice and professional then i would like to call him up for testing before subsribing smile.gif Thanks!
3XXX
post Oct 25 2007, 10:40 AM

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QUOTE(expertester @ Oct 24 2007, 10:55 PM)

I choose Izzi USB. Deal with one salesperson (very nice and professional), he offer to come to my house, setup the demo unit to my pc and test as much as I want (well, he still in my house la)...i really satisfied with the product. REALLY satisfy. I have countless of unhappy time with streamyx before and migrate to Izzi seem a very good step for me. I get 100% signal strength and still, that guy has no hesitation at all to offer me the antenna for free. The bandwith, even not as fast as streamyx (sometime), I consistently get about 800-900 kbps. The latency to various website about 150 ms to 250 ms.


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Hi expertester, could you please post the contact details of the salesperson that u mentioning about. I feel it would be better to get this service from this type of salesperson rather then the one that dono anything abt the product. hmm.gif

thanks man.... cool2.gif

priesty
post Oct 25 2007, 10:50 AM

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QUOTE(Anodize @ Oct 24 2007, 05:04 PM)
How can i arrange a monthly payment with you wor... You will be dealing with the bank... the only thing that i might be able to do is to waive the interest...
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hahahhaa, good point laugh.gif

QUOTE(expertester @ Oct 24 2007, 10:55 PM)
Phew...after do a exhaustive research for this kind of service (yes, even i read every single post at this thread) no need to mention about googling and wiki (hopefully my boss will not read my post here as I abuse office internet connection biggrin.gif), finally I decide to buy one.

I choose Izzi USB. Deal with one salesperson (very nice and professional), he offer to come to my house, setup the demo unit to my pc and test as much as I want (well, he still in my house la)...i really satisfied with the product. REALLY satisfy. I have countless of unhappy time with streamyx before and migrate to Izzi seem a very good step for me. I get 100% signal strength and still, that guy has no hesitation at all to offer me the antenna for free. The bandwith, even not as fast as streamyx (sometime), I consistently get about 800-900 kbps. The latency to various website about 150 ms to 250 ms.

Testing to my fav online MMORPG games...the lag almost same with streamyx.

P2P havent test yet but will update soon.

my location :

Kelana Jaya, near LRT Depot. Level 15. Location of my PC, hidden under my PC room bunker (aka surrounded by all wall except a door. Open up the door 100%, close the door 100% too biggrin.gif biggrin.gif biggrin.gif

I really recommend for those who want to enjoy fast broadband, affordable and also risk free, to ask the sales guy / girl to test the connection at your very own pc and home. Then you decide.

I am now a very satisfy and happy customer .

Sayonary Screamyx.
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hey, mind giving me the salesperson name and contact ? i'm getting my desktop fixed and there's no point having a pc without a connection... i'll drown in boredom rclxub.gif

QUOTE(kajika81 @ Oct 25 2007, 01:33 AM)
p/s: they always ask u to test on their own speedtest, the speed is 700-800kbps. they said it's good no problem.huh? i told them but when i tested on speedtest.net, testmy.net, jaring speedtest, streamy speedtest, all never exceed 600kbps.u know what they said? They said" other server got problem, not izzi got problem!" huh????? kam dou dek ah?  sweat.gif

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yeah, i thought it's a bit stupid as well.
the worse is that i using my office line to test it and guess wat i got 4k+ kbps down and 2k+ kbps up
and helloooo, it's a fixed line for god sake vmad.gif aren't we suppose to be checking the wireless speed shakehead.gif
they're providing a 1MB service but the tester goes up to 10MB+ doh.gif
and i think the tester is a bit screwed , before this i got like 5k+ kbps down, and sometimes it gives me 2k+ kbps down..
shisshhh. it's totally retarded lar.. or is it just a random thingy .... coz my upload test were done in like a couple of seconds only rclxub.gif
i have definitely no idea how their tester works. anyone ??

This post has been edited by priesty: Oct 25 2007, 10:56 AM


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kajika81
post Oct 25 2007, 10:51 AM

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QUOTE(Anodize @ Oct 25 2007, 02:42 AM)
thats why lo... subscribe only when its workable for you... i mean test it first before purchasing it ma....
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i 've been using it 2 months, 1st 2 weeks getting 1000kbps. after that, speed slow until now. yes, the guy test at my home, 100 %, good coverage! so what?
wayfeel
post Oct 25 2007, 10:58 AM

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i dono la....but one story for all u subscribers who's has problem/& complaint of slow connection....well, hv u check ur mtu? not even a hint of uve done so. if not, then stfu n do it now before u open ur mouth....so fed up, like dogdog moaning for bone...n not wanting to find solution....now ppl d suggest the mtu, wtf ru waiting for

i was like u previously...always experienced slow at midnight my expreience was horrible only two digit down load at the iB status der....on top of keep dropping line at nit....my testspeed result nvr exceed 350kbps at daytime

ive no choice with other isp so i was keen to find for suggestion to improve my iburst perf. it did, and eversince never complain anymore....wat im saying is, do the suggested method first then complaint....tis is new prdt, so is up to our initiative to discover it potential or u can whine at many thgs like a baby but don move ur ass

*flame suit on* lol just wanna curse curse abit tis morning,don mad ar lol

This post has been edited by wayfeel: Oct 25 2007, 11:00 AM
TSJinXXX
post Oct 25 2007, 11:04 AM

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QUOTE(wayfeel @ Oct 25 2007, 10:58 AM)
i dono la....but one story for all u subscribers who's has problem/& complaint of slow connection....well, hv u check ur mtu? not even a hint of uve done so. if not, then stfu n do it now before u open ur mouth....so fed up, like dogdog moaning for bone...n not wanting to find solution....now ppl d suggest the mtu, wtf ru waiting for

i was like u previously...always experienced slow at midnight my expreience was horrible only two digit down load at the iB status der....on top of keep dropping line at nit....my testspeed result nvr exceed 350kbps at daytime

ive no choice with other isp so i was keen to find for suggestion to improve my iburst perf. it did, and eversince never complain anymore....wat im saying is, do the suggested method first then complaint....tis is new prdt, so is up to our initiative to discover it potential or u can whine at many thgs like a baby but don move ur ass

*flame suit on* lol just wanna curse curse abit tis morning,don mad ar lol
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agree... malaysian always wanted to be spoon fed.. got forum with tons of pages of info but nobody want to search or read.. then got google but nobody know how to use.. all always ask ask same thing back and forth ..

all blady idiots.. tongue.gif
kajika81
post Oct 25 2007, 11:25 AM

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QUOTE(wayfeel @ Oct 25 2007, 10:58 AM)
i dono la....but one story for all u subscribers who's has problem/& complaint of slow connection....well, hv u check ur mtu? not even a hint of uve done so. if not, then stfu n do it now before u open ur mouth....so fed up, like dogdog moaning for bone...n not wanting to find solution....now ppl d suggest the mtu, wtf ru waiting for

i was like u previously...always experienced slow at midnight my expreience was horrible only two digit down load at the iB status der....on top of keep dropping line at nit....my testspeed result nvr exceed 350kbps at daytime

ive no choice with other isp so i was keen to find for suggestion to improve my iburst perf. it did, and eversince never complain anymore....wat im saying is, do the suggested method first then complaint....tis is new prdt, so is up to our initiative to discover it potential or u can whine at many thgs like a baby but don move ur ass

*flame suit on* lol just wanna curse curse abit tis morning,don mad ar lol
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wtf r we waiting for?dog dog moaning? who r u?
then wtf r u talking? setting mtu? im using tcp optimizer to set, i even set it to maximum which the software help u to do tat as well. the 1400 as u suggesting, nothing different. so dont think that when u getting good speed, then u got the power to shoot us here. vmad.gif

im waiting to c ur speed slow like us 1 day, then u can feel wut we r. from there, i will suggest u to set ur mtu to 1400. mad.gif

This post has been edited by kajika81: Oct 25 2007, 11:29 AM
expertester
post Oct 25 2007, 11:32 AM

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Yes...i keep the sales person contact number. Will post it when i reach my home...

However, i would like to remind you nothing is perfect, as per kajika81 case. He enjoy good performance for the very first month and now seem he kinda has dissatisfaction to the product.

Care to share more Kajika?
kajika81
post Oct 25 2007, 11:48 AM

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QUOTE(expertester @ Oct 25 2007, 11:32 AM)
Yes...i keep the sales person contact number. Will post it when i reach my home...

However, i would like to remind you nothing is perfect, as per kajika81 case. He enjoy good performance for the very first month and now seem he kinda has dissatisfaction to the product.

Care to share more Kajika?
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i understand that nothing is perfect, but at least the isp must show the iniative to improve by not giving the unacceptable reason like other servers problem....etc


i even format my pc twice this & last month, cos i thought it would be any spyware in my pc.


from 1000kbps to 500kbps, who can accept? wut i want is only 80% of my subscription.




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expertester
post Oct 25 2007, 12:36 PM

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What I afraid most is, at very first month, they give us priority to get the promised bandwith...after that the priority goes to new subscriber...gosh

I read about iBurst, the antenna only able to cope with 24 Mbps (downstream). If each antenna only manage to handle this amount of bandwith, and 50 users use the same source, each of use restricted to 500 kbps???
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