Guys, although Digi has removed the usage details from their website, I urge you all to take screenshots and monitor yourselves if you suspect you have been wrongly charged. Previously, I wanted to check when I felt Digi overcharged me but before I could really delve into it, Digi removed this vital information. So this month, I decided to take screenshots etc and discovered Digi overcharging me. Have filed report.


tympg Its good that yours can work. What phone is yours as wondering could it be phone problem? I've read that xiaomi phones have waze problems, so just wondering...maybe have problem with Singapore network???

This post has been edited by abcn1n: Aug 12 2019, 04:33 PM

kit2 $8 as in Singapore dollars? May have to go to Singapore every month or 2 months. Not sure yet.

1) For new activation, do they require one to provide name, ic/passport etc?
2) So if I were to get a simcard this time round, what about if 2 months later, I try to get the simcard--can it still be new activation or cannot?

About two decades roaming experience with various phones, smart and non-smart. Nokia, Samsung, Huawei, OnePlus, HTC. Most of the time it's only a few seconds before the phone latches on but once or twice it took quite a long time. I don't think there's anything unusual about Singapore's cellular networks (except the lack of 2G) that would cause any phone incompatibility.

tympg Thanks. Previously, the last round, I brought my xiaomi and nokia phones. Both phones and sim cards could not work. Hopefully this time round, something will work. Fingers cross

This post has been edited by abcn1n: Aug 12 2019, 05:32 PM

Make sure it's not 2G network, SG has shut down 2G long time ago.

they don't use anything other sing dollars there.

1. passport
2. new sim = new number = new activation

Have never used a Mi-phone, but I guess it's similar for Android phones, go to Mobile Networks and scan.

Meanwhile, maybe you'd like to contact Digi CSO to let them check if your line is good for roaming, that all terms have been met, just to be sure. I've so far been roaming in Singapore without using data, and not had any issue.

Good luck!

fruitie No 2G.


kit2 Thanks.

RDoe Thanks. Have already talked to Digi CSO, they mentioned if roaming is on, its supposed to work so long as connected to Singapore network. My roaming is on

Ask them to reactivate again or ask them to disable and enable again to refresh your profile.

Guys, quick question.
Say if I wanted to test the speed and coverage of Digi within an area using a prepaid card before committing to a serious postpaid plan, what prepaid Internet packages are advisable to get?
Since some of them are branded unlimited but it seems like the speed is capped.

RM 8/day add-on for unlimited data and no capped speed.

This post has been edited by fruitie: Aug 13 2019, 11:00 AM

Ah yes. Thanks for the quick tip!

fruitie Thanks

Hi guys.

Is there any add-on available to extend the validity of Digi's prepaid line? I.e. RM30 for 180 days.

Thanks.

Only super old plans have RM 38 for 1 year, now no longer available. Above RM 100 if I'm not mistaken.

Thanks for your answer, fruitie!

Rm108 half year for new best prepaid

Full year

Ok full year, 180days should be rm68

Is there other ways to change from postpaid to prepaid besides go to digi centre (1 hour driving from my town)? If mnp to another telco how long does it takes to switch back to digi? Any cool off period? Mnp to which telco is cheaper?