Check with CS whether can roll over unused data, or else better take rm28 4GB unlimited call

Do the bigbonus rm28 4gb unlimited call can roll over?

Mine Digi monthly 28 can roll over, not sure about bigbonus 28

For me right now:

BoS:
biGBonus 35 is 7GB + 1GB free every day 1-7pm

Add-on list in MyDigi app:
biGBonus 35 is 8GB + 2GB free every day 1-7pm

So BoS is not as attractive as normal add-on listing. Why bother with this BoS offer...

Initially, I took this as well. I saw this 5gb and signed up for this already.
I asked CS, there is no Internet rollover for 5gb plan. Regretted for it.

This post has been edited by grassysam: Aug 10 2019, 11:09 AM

The BOS cannot unsubscribe?

RM28 Bos 4GB, unlimited calls, internet can rollover in your app Add-On. The other promo RM28 with 5GB no internet roll over. I think you can change from 5GB to 4GB RM28 Bos. (Previously this Bos only comes with2GB only upgraded a few days ago) Have you check your app. Mine has both. I’m planning to get the RM28 4GB with internet rollover when my present RM28, 5GB expires.

This post has been edited by HippyTony: Aug 10 2019, 01:48 PM

The bigbonus rm28 is in the add on page of the apps, is it the same as your BOS rm28 4GB?

My BOS is 5GB and no rollover. Every things else the same.

Summary of rm28 unlimited call plan
1. Digi monthly 4GB -rollover
2. Add On bigbonus 4GB - rollover
3. BOS 5GB - No rollover

This post has been edited by saitong09: Aug 10 2019, 07:30 PM

Thanks for the summary saitong09
Now have a clearer picture of the RM28 plan.

👍

This post has been edited by drcro: Aug 10 2019, 08:08 PM

fruitie 1) If I disable both domestic and roaming voicemail when I am overseas, I can still receive and make calls while I am overseas right, so long as I buy the roaming pass. 2) Since mine is digi best prepaid, I still have to buy the roaming pass right?

1) Yes but you don't need roaming pass to receive/make calls. Roaming pass is for data.
2) If you want to use data.

fruitie Thanks. The last round when I went to Singapore, my phone could not be used at all to receive/make calls or sms. Line completely went dead. That's why I thought this round, will need to buy roaming pass. Sigh! Really problematic.

BTW, have you ever used prepaid digi sim while overseas? I'm trying to disable the roaming and domestic voicemail to avoid charges. But then there's confusion.

Digi CS says
*128#
1 My account
9 Account setting
3 Voicemail
99 More
5 Deactive voicemail/visual voicemail

While 1 of the forummer here last year mentioned as :
*128#
1 My account
9 Account setting
3 Voicemail
99 More
8 Other setup
6 VMS roaming off

Now am so confused as don't know which is the correct one.

This post has been edited by abcn1n: Aug 10 2019, 10:30 PM

Check with CS whether your line has international roaming enabled in the first place.
Both. The first one is normal voicemail. The second one is a "hidden" roaming voicemail they don't usually mention.

You need to enable roaming first, get that activated. From your experience above, your roaming is not turned on.
Check your MyDigi app > Settings > My Subscriptions > International Roaming, see if the toggle is turned on.

it seems your sim is unable register itself onto any of the networks in singapore.

sometimes, for some reason, the host telcos reject your sim and sometimes the host networks are unable to authenticate with the home telco (e.g. digi) to authorize you. you could try to reach out to cs for help.

there are known quirks and unpredictability when using your sim card abroad. to avoid these problems, why not get a local card? it makes very good sense if you are going visit the place frequently. prepaid sims in singapore are easily available.

roaming pass allows you to use your line abroad at a lower costs and it doesn't affect the ability to roam.

on prepaid, roaming is enabled by default and subscribers cannot change the settings.

It might have been disabled by Digi or user unintentionally.



This post has been edited by tympg: Aug 11 2019, 10:03 AM

Seems like the party for Sunday reload is over, didn't received the reload bonus sms.