Shouldn't be, it should be immediately.

Came back from overseas after away for two weeks and noticed one of my passive Digi numbers was terminated.

It was my mistake as I already set reminder to extend validity before I leave, for the first time I overlooked the reminder and that's it. I have been retaining the no. for more than four years and it's ending with AABB with just 3,6 and 9.

I just noticed it when I turned on MyDigi app and realised it's no longer listed under my name, I could sense something bad and I was right! Called CS which I know won't help at all, so as expected I won't get back the no. anymore.

Maybe you all will know better, if there's any chance to get back like signing up as a postpaid no. temporarily? Digi Centre in The Gardens is just next to my office, so it's convenient for me to drop by. I know the chances of getting it back are less than 0.1% but if anyone here has any similar experience, then please share.

It wasn't a last minute, I usually set 5 days in advance and yet still missed it out! Maybe I dismissed too quickly when it prompted on my Outlook calendar.

Yeah, gotta drop by and it was a MNP-ed no. from Celcom, I was told I can try my luck with Celcom too.
Oh well, not putting in any hope but just wanna give it a try since The Gardens has both Digi and Celcom Centre. Otherwise, I have to move on.

Yeah, usually this telco is smart enough to tie the users.

Anyway, I think I will need to move on.

1) Yes but you don't need roaming pass to receive/make calls. Roaming pass is for data.
2) If you want to use data.

You need to enable roaming first, get that activated. From your experience above, your roaming is not turned on.
Check your MyDigi app > Settings > My Subscriptions > International Roaming, see if the toggle is turned on.

Try register to Digi roaming partner in Singapore. They are Starhub and Singtel, I never have issue to use Digi Roam Like Home in Singapore.

Make sure it's not 2G network, SG has shut down 2G long time ago.

Ask them to reactivate again or ask them to disable and enable again to refresh your profile.

RM 8/day add-on for unlimited data and no capped speed.

This post has been edited by fruitie: Aug 13 2019, 11:00 AM

Only super old plans have RM 38 for 1 year, now no longer available. Above RM 100 if I'm not mistaken.

Better get a device that supports B3 and B7, not only Digi but other major telcos are also using these bands.

All calls can be forwarded, I don't see any limitation based on plans.

No issue in PJ.

I didn't know that because I haven't woke up.

You must be joking right? BOS is for prepaid only.. If I'm not wrong. I haven't seen in my postpaid lines yet.
Moreover, Digi Infinite 150 is already unlimited, what's that to offer? This RM 1 is only 3Mbps.

I have inactive prepaid no. and also Digi Infinite 150, none of my prepaid no. is given with this promo.
Moreover, I'm not a fan of 3Mbps so I'm totally fine without it.

RM 5 for 5GB for 15 days always active is so awesome. Perfect for my colleagues, they are in KL for just few days and didn't buy any SIM card. They thought data roaming was working but somehow it didn't. So I lent them one of my prepaid SIMs and saw this on BOS, quickly subscribed for them. One of them will hold this SIM and share hotspot with the rest. I was pretty worried about them without any data lurking around.

Again BOS saves me.

What's the problem? I have roaming turned on for more than a decade and never once I'm charged anything additional whenever I travel. Every time I will travel from weeks to months and I'm a frequent traveller.