It didn't state exclude ewallet top up what"? Thats y i ask here.

then not excluded lor

Received Month 1 Finally

WIN GOLD CASH BACK MTH 1 - 180.00

yeah and new campaign not yet refresh

Anyone tried to call CS at the 8000 landline to ask for SST rebate recently? It’s getting hard to talk to human CS recently. Tried calling at 2.17pm just now choosing 1)CC related and it led me to leave voice message. Hung up and called again at 2.25pm choosing 3)Debit card and SST, stayed on the line for 1min+ and no one pick up the call.

Will it be easier for me to send email and request for that? Any kind soul can provide the email address? Thanks

good luck on call the CS. it is getting harder to reach them. sometimes i call 10x and hold for an hour+

The call went through with only one attempt a few minutes ago, I guess I was lucky. I also just noticed there was a SST being charged to my VS card end Oct. Tried my luck to call them asking if they could give me any rebate, the CS checked my card and said he will put in a request and it will be reflected in 3-5 working days. No spending criteria required.

I didn't get leh
What did spend to hit rm6000?

i also not get it. donno need report or not.
my case a little special. my card being use by unknown user and block.
then change a new card.
So now my cc no record of Aug2025. Not sure can report and get this cashback or not.


Sept not sure i remember register again or not

This post has been edited by Wolgie: Dec 6 2025, 10:06 AM

From experience with Debit card, need to register again. Apparently they track by card number. Otherwise, appeal.

hi everyone
want to confirm if PB changed the terms for what counts as "12 swipes in preceding 12 months" to be eligible for waiving the VS annual fee

Past years all i did with the card was paying my unifi bill monthly in-app, and the annual fee was automatically waived. This year however they charged me the AF, despite having more transactions on the card (2 unifi bill payments per month + autodebit for LG water purifier)

Managed to reach CS just now, and i was informed that the system did not capture my online bill payment as "swipes", and strongly suggest for offline transaction (paywave/swipe) at retail counters instead.

what do u mean by paying bills "in-app"?

you pay bills using MyPB App? and charge to the card?

sorry i mean paying the unifi bill inside MyUnifi app, using PB VS card

shouldnt be, cuz it's a "retail" transaction

one possible reason, is you may have missed the "12 month period" and system counted <12 txn per year.

you may need them to clarify further.

the pb website never mentioned it has to be retail transaction, just 12 swipes. the product disclosure PDF is even more general, mentioning 12 transactions in the preceding 12 months to be eligible for fee waiver

unlikely to have less than 12 transactions as the bills are paid monthly, plus additional transactions on the card in the form of autodebit for LG products.

fortunately CS mentioned they will proceed to waive the AF. but might switch to VI/WM next year since they are free-for-life without conditions

retail transactions = transactions/payment made by you for purchases/payments ... not system-generated transactions

anyways, case close after they willing to waive the AF.

topped up spay and it shows Shopeepay Topup in statement

Mine show Shopee Kuala Lumpur MY

You added card to Shopee before mid Nov.

Once you add the replacement card details to Shopee App, you will get "ShopeePay" instead.