Mine took more than a week too, but there was PH involved iirc. No condition given to get the rebate but the CS refused to gimme at first, and I had to insist to request for Management's approval, she "warned" me this is the last time.

I did call to follow up since the rebate wasn't reflect in my CC close to a week (usually it's faster like the next day or so). Then the CS told me it was already approved and would reflect in my CC within 1-3 days.

i also receive this card in the mail. just curious how did you activate it? I don't see the card listed anywhere in the mypb app or website

You need to add card to your PB account.
Just like you did it for your existing cards in the past.

This post has been edited by ClarenceT: May 28 2025, 12:00 PM

#24645 just did last month

Got SST rebate RM 25 for the Islamic Visa Plat, with the condition to spend RM 300 on retail (excluding e-wallet) within 60 days.

Ok this is very strange, I never had to do this last time, the card just appear when it is approved. Does this mean if I don't add the card, it will not be activated?

no activation and add card is 2 diff thing.

if you activated the card and didn't add it, can use the card but then cant see the transaction history all

if didnt activate then cant add card

Think again. It never happened to PB CC before.

my previous card, i just need to log in to mypb website and go to the settings -> activate card, after that it appear already. But this card in the mail, there is no where for me to activate on the website. Does this mean i need to call customer service to activate?

I'm not even aware that I need to manually add the card, and I have been using the public bank visa signature since 2019 without doing so. So how could you say it never happen?

just follow the steps in the letter, got few ways to activate the card..

once activate you can start using but you wont see the card appear under your accounts.. that one need to add manually

guess u r not the type of person who read letters
alternatives such as calling

had my only pb cc in 2021, the only bank i encountered which requires manually adding card
not sure about previously or recently

yep i already thrown the letter away haha, took for granted everything can be done on the pb website.

my first card, i had to go down to the branch to activate even though apply online through the ringgitplus website. So the bank officer did everything, i just open the app and the card was there already.

my 2nd card is actually a replacement for the first card due to fraud. The 2nd card also just appear in the app, i just need to do one extra step, which is go to settings, manage card, and change the card pin. Then can use already

then yesterday, the wmc came in the mail. I go to check pb website but didn't find that card. At first I thought it was a scam mail, but after come to this thread I only realize other ppl also had this card in the mail as well

Request For New PB Card PIN / Card Activation
03-2176 8168
24 Hours

its just bot doing the activation wont speak to human iirc

This post has been edited by Optizorb: May 28 2025, 03:10 PM

28 MAY DINING & PETROL 20% CASH BACK - MTH8 50.00 CR

Nice got it too

The exact offer I was given last week.

Probably this is the standard offer.

called on 27th 1pm, reflected rm25 reversal on 27th evening. got lucky again. 😬

SPEND MORE EARN MORE CASH BACK - MTH 4 RM118

Public Bank forgot to adjust my backdated transaction on Shopee. I'm appealing. I get max RM188 for Month 1 - Month 3.