No bro, nothing offered when I submitted my cancellation via website's chat function. Their payments team emailed few days later to directly ask for bank details to process refund. I asked if it's possible to cancel my cancellation (lol) then they said it's partially cancelled so can still retain the order.

I did get 5% refund offer when I complained to mycs@lenovo.com why it's much longer than 8 weeks. Something better than nothing

Wow, that's a long wait. Your order was placed less than 2 weeks after mine but expected to arrive more than a month after mine. Hopefully it's just a worse case scenario.

I think Lenovo is the best bang-for-buck brand in the market for specs offered. Tough decision to cancel and fork out more for another brand.

Im not sure.

Me too, ended up with P14S (initially waiting for T14), but I received it

received!!!

even though the delivery schedule is not updated in UPS tracker

do u stilll remember last month there is no update,then u very mad haha..
today u get dy,while me still waiting..

this story teach us not to be happy too soon...

after struggling for hours to fix my issue (stuck at MSFT PIN Creation - refer pictures) even contacting LENOVO Support trying to reinstall Windows....

It got fixed after a few times of force reboot (unable to reinstall windows as new issue popped up during that process )

...hopefully

Omg .. I'm still waiting.. how much did u pay for it?

4.2k, included 3yrs premium support.

Ah that's cheaper than what I bought for .. how long did it take to arrive?

Check and see if yours is updated?

wow, when was this purchased? I got the Legion 7 with the exact same specs as yours in June and it was just almost RM7k after discounts. The Legion 5 Pro was also only slightly cheaper by RM200 back then. So no brainer to get Legion 7 instead. But I had to wait until last week to receive my laptop. Thank god I ordered it earlier as the prices now are crazy.

Also had issues with the laptop:

1) right speaker died right out of the box. thank god for Lenovo Support Ultimate. Tech came onsite next day to fix it.
2) Killer AX1650x wifi card is shit. Drivers are horrible, even if it has same tech as AX200. Speed keeps dropping. Had to get an Intel AX210 to solve the issue.
3) where can i buy the 300w power adapter? No place in Plaza Low Yat has it. Even Lenovo Malaysia does not sell them. They say have to special order from China. They only have the old 230w charger.

25 days. From place order until received.

u wipe the partition clean and do a clean installation?

Huaaaaa! No change for meeeee

ya very annoying, thats why during windows 10 setup for new pc/laptop, i always skip connecting to WiFi first






This post has been edited by terion: Sep 25 2021, 10:31 AM

What laptop are you using right now…

I should have checked this thread before purchasing my Lenovo ThinkBook 16p Gen 2 from their website.

Bought on 15 Sept and till today still haven't received the laptop. All sorts of delays on their part.

Should have just gotten a Dell.

Lenovo sucks balls!!!

My Lenovo purchase experience has been so disappointing I'm now worried about Lenovo's post sale service like warranty or damage claims.

Anybody have any experience with claiming warranty? Are they trustworthy? Or is it as painful as just getting the laptop.

Their mycs@lenovo.com postsales team is awful. My order was cancel this morning suddenly without my confirmation.

When yours was cancelled "partially", did you receive any email notification of cancellation? I hope my order can still be retained 😭😭

This lenovo is a pain in the a££! So much issue even just trying to buy one laptop.

Wait what??? Your order got cancelled without your consent? I thought your order was pushed earlier this morning.