Enquiries/Recommendations Buying directly from Lenovo Malaysia website?
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 Aug 30 2021, 03:17 PM
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#1
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Junior Member
64 posts Joined: Dec 2015  
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Hi sifus!
Looking at the IdeaPad Slim 5 Pro (AMD) @ RM3,429: AMD Ryzen™ 5 5600U Processor 8 GB DDR4 3200MHz 512 GB M.2 2242 SSD 14.0'' 2.2K (2240 x 1400), IPS, up to 60 Hz, 100% sRGB, and 300 nits Integrated Graphics Is it a good purchase for its specs? Or i5 version at RM110 extra is better? Mainly using as entertainment device, occasional Office apps, web browsing etc. Not a gamer.  Is there any promo code available? |
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Sep 6 2021, 12:31 PM
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#2
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Junior Member
64 posts Joined: Dec 2015
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QUOTE(finalf @ Sep 5 2021, 03:22 PM) the email juz tengok for song only , they suka suka hati will change your ship 1 Damn, this is a headache. received 2 times this message say that will ship my laptop on september , but after that Blank my order status and replace my ship to november. and regarding the CC payment , lenovo replied me about the CC keep charge by bank as below , i kenak charge 3 times. When the order is placed Lenovo requests an authorization for the product amount. The amount will be claimed only when the product is shipped out to the customer. The authorization is valid for 7 days and if the product is not shipped by then , the authorization fails and the amount will be released back. Bank policies vary from bank to bank and therefore depending on the bank your account is in, your bank might hold the funds for 7 to 14 days. Please check with your bank if your amount is not released yet. If it is not released and they require any official statement from Lenovo to release the money back to you at the earliest, please let us know the name of your bank and we will draft a letter addressing your bank which you can email them to release the money. If the authorization fails, then a fresh authorization is taken, to claim the amount when the order is shipped out.   Makes me inclined to pay via bank transfer instead when I make my purchase later - should be a smoother process! |
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Sep 13 2021, 05:43 PM
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#3
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Junior Member
64 posts Joined: Dec 2015
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QUOTE(JayC75 @ Sep 13 2021, 02:25 PM) bght Legion 5 from Lenova website thru shopback (3% cashback) plus HSBC discount code, total saving of RM1k plus haha. Can link me to Lenova?Received within 2 weeks much earlier than expected. Everything is smooth no issue. |
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Sep 17 2021, 05:00 PM
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#4
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Junior Member
64 posts Joined: Dec 2015
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I check everyday hoping for a miracle haha. If only I could cancel, I might consider
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Sep 18 2021, 11:01 PM
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#5
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Junior Member
64 posts Joined: Dec 2015
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QUOTE(ericlks91 @ Sep 18 2021, 08:20 PM) Mind sharing your specs? 5600U, 2.2K, 8GB, integrated graphics, 2280 SSD |
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Sep 19 2021, 10:26 AM
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#6
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Junior Member
64 posts Joined: Dec 2015
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QUOTE(afiqsabri @ Sep 19 2021, 01:50 AM) You can cancel. I spoke to cs. If the waiting is too long it can be cancelled. Submitted two days ago. Waiting for confirmation. Might get the new iPad Mini instead since I'm using as an entertainment device.No other laptop with similar specs at that price ~RM3K  This post has been edited by Jwenmonster: Sep 19 2021, 10:36 AM |
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Sep 22 2021, 04:33 PM
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#7
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Junior Member
64 posts Joined: Dec 2015
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QUOTE(ericlks91 @ Sep 22 2021, 12:05 PM) Hey any updates on the expected delivery date? No bro, I cancelled it few days ago. |
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Sep 22 2021, 10:37 PM
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#8
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Junior Member
64 posts Joined: Dec 2015
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QUOTE(Jwenmonster @ Sep 22 2021, 04:33 PM) No bro, I cancelled it few days ago. So it seems my order wasn't cancelled fully lol, only partially. In the end, decided to keep my order and learn to be patient.Too good a deal to not take. |
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Sep 23 2021, 10:15 AM
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#9
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Junior Member
64 posts Joined: Dec 2015
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QUOTE(LostAndFound @ Sep 23 2021, 08:20 AM) Did they try to offer you anything when you cancel? No bro, nothing offered when I submitted my cancellation via website's chat function. Their payments team emailed few days later to directly ask for bank details to process refund. I asked if it's possible to cancel my cancellation (lol) then they said it's partially cancelled so can still retain the order. I did get 5% refund offer when I complained to mycs@lenovo.com why it's much longer than 8 weeks. Something better than nothing  |
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Sep 23 2021, 10:21 AM
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#10
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Junior Member
64 posts Joined: Dec 2015
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QUOTE(ericlks91 @ Sep 23 2021, 12:41 AM) I'm not sure how much patience I have for this 😭😭😭 Wow, that's a long wait. Your order was placed less than 2 weeks after mine but expected to arrive more than a month after mine. Hopefully it's just a worse case scenario. I think Lenovo is the best bang-for-buck brand in the market for specs offered. Tough decision to cancel and fork out more for another brand.  |
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Sep 25 2021, 10:10 AM
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#11
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Junior Member
64 posts Joined: Dec 2015
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QUOTE(ericlks91 @ Sep 25 2021, 01:43 AM) Check and see if yours is updated? Huaaaaa! No change for meeeee  |
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Sep 25 2021, 12:38 PM
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#12
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Junior Member
64 posts Joined: Dec 2015
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QUOTE(ericlks91 @ Sep 25 2021, 12:22 PM) Their mycs@lenovo.com postsales team is awful. My order was cancel this morning suddenly without my confirmation. When yours was cancelled "partially", did you receive any email notification of cancellation? I hope my order can still be retained 😭😭 This lenovo is a pain in the a££! So much issue even just trying to buy one laptop. Wait what??? Your order got cancelled without your consent? I thought your order was pushed earlier this morning. |
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Sep 25 2021, 01:09 PM
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#13
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Junior Member
64 posts Joined: Dec 2015
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QUOTE(ericlks91 @ Sep 25 2021, 12:47 PM) Yes was pushed earlier midnight, then canceled morning 10:30 AM... No bro, didn't receive that notification. Here's my activity:Like really wadafuk this lenovo post sales team. No one would reply email. I already ask my sales person to follow up for me. Ps: can u confirm you received the cancellation notification below when yours was partially cancelled?  1. I requested cancellation via website chat 2. Payment team emailed me asking for my bank details to process refund (I paid via bank transfer) 3. I asked if it's possible to keep my order - they said yes, only partially cancelled and they can reinstate my order. Communication was direct email convo with Payment team member. 4. Received email confirming my order is reinstated Hope you manage to sort it out bro. |
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Sep 27 2021, 12:12 PM
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#14
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Junior Member
64 posts Joined: Dec 2015
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QUOTE(ericlks91 @ Sep 27 2021, 11:31 AM) Managed to get it reinstated. Given the same shipment date. When is your expected shipment date now? No change, expected to ship 30 Nov.Which date and which model? |
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Dec 16 2021, 12:20 PM
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#15
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Junior Member
64 posts Joined: Dec 2015
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So excited for my Ideapad Slim 5 Pro!
 Ordered: 19 Nov Paid: 24 Nov Arriving: 16 Dec (my birthday is tomorrow!)  |
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Dec 16 2021, 03:09 PM
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#16
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Junior Member
64 posts Joined: Dec 2015
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QUOTE(alex_cyw1985 @ Dec 16 2021, 03:01 PM) does it really ship on time based on ovp? mine expected to Ship December 27, 2021 Plus minus 1-2 days. alex_cyw1985 liked this post
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Dec 17 2021, 04:21 PM
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#17
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Junior Member
64 posts Joined: Dec 2015
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Oops!
This post has been edited by Jwenmonster: Dec 18 2021, 08:48 AM |
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Jan 3 2022, 08:06 PM
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#18
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Junior Member
64 posts Joined: Dec 2015
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Hi all,
My Fn + Q hotkeys do not work. Any solutions? Also the battery on my Ideapad 5 Pro dies off really quick. Any tips? Thank you. |
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Jan 4 2022, 03:33 PM
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#19
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Junior Member
64 posts Joined: Dec 2015
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QUOTE(PowerPC @ Jan 4 2022, 01:35 PM) Try to find "Lenovo Hotkey" in Microsoft store, install it and restart, it should be working again. Thanks man! Went to download but seems I already have it. Opened the app and it worked. Appreciate it! |
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