hi all,

thanks for having this thread.

i placed an order yesterday night not knowing this thread exist. so, my order was without any coupon or discount.

then, i found this thread. and read the tips from sifus here....

i immediately chat with online cs this morning at 9 to cancel my order thinking to reorder to apply coupon (CARE)

then the cs proceeded to cancel my old order and said he can provide me discount

so, i reorder on the spot, and i got 10% discount which is higher than CARE! Wow!

for those looking for discount, just chat with cs (the coupon code used by cs is LENXHSBC - i'm not using hsbc card)

i didn't confirm order immediately as i needed to ensure my previous order is really cancelled. (takut reading from some of the issues with double order )

i also check with delivery issue, he said 6-12 weeks (which i'm fine, not urgent) and gave me his lenovo email add for me to contact if got any issue. well, at least it's not a general email add.

my spec:

Legion 5 Pro
AMD Ryzen™ 7 5800H Processor
16 GB (2 x 8 GB) SO-DIMM DDR4 3200MHz
1 TB M.2 2280 SSD
NVIDIA® GeForce® RTX™ 3050 Ti 4GB GDDR6 (i'm not a gamer, don't judge )
1YR Onsite upgrade from 1YR Courier/Carry-in

fingers crossed, hopefully delivery got earlier than expected or no further delay

This post has been edited by Melon: Aug 23 2021, 08:56 PM

RM5,551.07, i'm still waiting for my old order to be cancelled.

hi sifus,

how long it takes for them to cancel order? 3 days ka?

hi, i just found out that my old order appears when i use Chrome, but it's not there when i use firefox

they said my order is stuck...IT is rectifying, so my order is neither active nor cancelled

taking so long????

my new order placed on 25th still not active yet

my order is also L5Pro.....

we are stuck to Lenovo's website as there's no spec that fits our requirements elsewhere....

i'm really curious how can this be changed so suddenly as the laptops are customised. Instead, I think it's the system that already set the timeline, so the cs just update according to the actual dates.

why yours so fast? Mine belum even active yet

2nd time my order stuck and need IT intervention. I use google chrome

ai, thot u said will order the same spec as mine?

so, which spec you end up ordering?

damn, am i the only one who experienced order (custom order) stuck issue (not found in OVP)?

my order placed on 25th still not active yet....why it needs to take so long?

cs kept saying IT is working on it.....bloody hell

sorry, i can only grumble here....no point throwing at cs

This post has been edited by Melon: Aug 31 2021, 09:26 AM

mine is not just blank, but not found bro

now u know why i so damn gan cheong

This post has been edited by Melon: Aug 31 2021, 03:47 PM

ok, let me update what cs told me about my order.....as usual the answer didn't come easy...

i made my zillionth times of checking and threaten to get from Dell (newly released Inspiron 16 Plus is not bad) to get them expedite my issue

but, i just couldn't understand the logic

This post has been edited by Melon: Aug 31 2021, 08:50 PM


Attached thumbnail(s)

yeah, and they just sit there letting my order rot in the system until i threaten them to tell me?

no thanks. my order date now becomes 31st instead of original date 25th!

u must have not read the history....2 months is for your shipment, mine is just for the order to be found in OVP!

thanks lancelot!

hopefully everything will be smooth after this

i should be grateful that I MAY receive my laptop before Xmas