did u get any feedback from Shoppe on the above issue? i still can't purchase the 1 sen voucher.

now can add back my card with OTP already
later tonite will try top up again

escalate to relevant dept. wait 3-5 days....can't pay my bill even got money in shopeepay

did u send complaint in app?

This post has been edited by siawyent: Apr 24 2022, 01:25 PM

I just paid Spaylater with AMEX successfully, you can try

Now can top up and pay using CC already.

I had email to Shopee with video attachment but no feedback yet.
So far, I can pay bills or use the previously purchased 1 sen voucher. It just that I can't buy new voucher.

I recently download PAYLATER Malaysia and they offer 4 months instalments 0% interest and their shopping limit can get up to RM3500.00. Try it out!

No wonder the Caltex only 29K sold... many still can't buy the 1 sen vouchers...

By right, at 12:05am today, the Caltex should finish edy...



This post has been edited by azhar75: Apr 25 2022, 11:32 AM

Shopeepay has started charging their merchant some commission fee for customer payments made scanning their DuitNow QR. Even small merchants kena. Thats why they're giving away these cash back to boost usage of their Shopeepay

is this applicable to all duitnow QR, especially those duitnow QR that is not serviced via shopeepay?

I assume any merchant duitnow QR can. If you scan the QR, usually it'll show whether there's cash back available before payment. If not available, you can choose not to proceed.

Until today, Shopee still not let me use SPayLater, anyone can advise how to activate this?

dun use shopee indefinitely. frequent users and always reach the monthly limit less likely to get it.

Haha understand, I will use Lazada from now on to see whether Shopee activate SPayLater for me or not.

Thank you.

same like u, me and my sister both cannot use spaylater, the reason i think should be we both monthly spent over 1K

We're sorry 🙏 Our Customer Service Hotline will be unavailable for a scheduled system maintenance. So while that happens, we truly appreciate your patience as we upgrade & maintain our system to serve you better. ❤️
#ShopeeMY #ShopeePayMY

I'm no sure if this applies to your problem but I have "self" resolved my 1 sen voucher problem.
My last purchased was using Spaylater. Afterwards, I think it got stuck as the last payment method and the page becomes blank when I try to purchase 1 sen voucher.
u might give it a try and see if the following steps work or not
A. Perform Shopee's basic troubleshooting
1) Proceed to delete everything in your Shopping Cart
2) Clear your cache files using these steps:
iOS : Shopee apps > Me > Settings > About > Clear Cache
Android : Shopee apps > Me > Settings > Clear Cache

3) Update your Shopee App and update your Android System.
Android: Update Shopee App and go to Google Play> Android System > Update.
For PC:
1) Log out
2) Clear web cache
3) Restart browser
4) Log in back

B. After u have done the above steps, try the following
1. Add something to your shopping cart
2. Checkout & change Payment Option to ShopeePay
3. Click Place Order
4. Once the ShopeePay PIN pop-out, close the page
Now try n see if u can purchase 1 sen voucher.
Hope the above steps work for u.

This post has been edited by feimoon: Apr 26 2022, 09:02 PM

I've done the steps above. even go further to uninstall and re-install the app, but still cannot pay SSPN.

I can place other orders for goods and pay other bills which I can select the payment options, just SSPN cannot.

Only SSPN which has the notice that only support certain payment channels. When I click the payment options, it just becomes blank.

Complaint for 4 days still getting the standard reply from shopee, no cure at all.

Two accounts within my family regular spend 4k or so but still can use spaylater, in fact app keep trying to force us to use (but we don't activate till now).