Not sure since when. Decide to check yesterday and notice it.

Hi Illegear team, any timeline / roadmap to introduce a new lineup (or refresh existing lineups) with Intel's AX200?

Should be quite soon but we will announce once the new wireless card is officially offered

Bought Prodigy from 11.11 promo. Loving it so far for gaming. Also using it at work. It doesn't stand out so much as a gaming laptop so its perfect not to attract so much attention. Only downside is the short battery life

When you purchase? Bought mine on 10.11 and now's it's on the way...

illegear team, the the new replaced (last month) battery seems dead , will inform your support team on this.

No bloating, but laptop unable to run off battery, instant shut down when unplug.

Hi Eterman, sorry to learn about this! May I get your RMA number to check? Will liaise with our Support Team regarding this.

last RMA no. is 10003335, i'm infomed that there is no stock at the moment, so have to wait for new battery to claim since is within warranty.

Hi, Illegear. Can you help me with this?

Need help P150SM-A boot problem https://imgur.com/gallery/XHTi9Zs

Illegear RS15

I can see all your SSD/HDD are detected in BIOS, is there anything updated/installed prior to this windows crash?

Nope. It just sort of powered down all of a sudden. Also, somehow the problem fixed itself after some BIOS re-setting. As in:
1) changed back the time <--- this one got reset way back to 2013, I think the day the motherboard was made.
2) disabled the boot up over network
3) rearranged the boot order <--- boot order was messed up, it was asking for the boot up over network then it pointed to another drive.
4) enabling UEFI <---- for some reason this step fixed the problem.



BTW, just curious, do you offer upgrade to GTX1060 ? I know 1070 is doable, but too much of a hassle, with modified VBIOS, etc.

Hi Illegear, My laptop suddenly not able to detect its m.2 ssd in BIOS. Thus, it keep looping BIOS while start up.

I have tried to unplug and plug it again. It still could not be detected.

Also, I tried to insert a new m.2 ssd to the slot. It can be detected in BIOS.

Anything I can do for now? Please advise.


This happened after the windows update and driver update. The driver update is runned by Driver Easy software.

When is Illegear getting the Intel 10th gen CPU?

What's your current GPU? Let me check.

Can I have your serial number to assist you further?

Hi eurayle Soon! You may drop us a WhatsApp message at 018-6648599 and we shall immediately update you once the refresh is announced!

my current GPU is 980M. factory spec (from Illegear).
MXM3B
RS-15

This post has been edited by hyperyouth_firepower: Nov 23 2019, 04:12 PM

Bought on 9.11

By the way how can I reduce the battery drain when the laptop is on sleep mode? The battery drained around 30-40% after half a day without doing anything. Lid closed.

Please check your pm.

wanna ask if i buy Raven-SE without any storage device selected but i bring my own SSD for assembly, is it ok?

Hi steevan1000, yes it is possible but for best results, we would recommend the SSD to be submitted prior to the assembly process since we would be able to stress test the configuration as a whole with your SSD later